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TeamViewer Business Scalability

JIMRALD ABASANTA - PeerSpot reviewer
JIMRALD ABASANTA
IT NETWORK ENGINEER at a university with 1,001-5,000 employees

TeamViewer Business can definitely handle growing needs and more users easily. Nowadays, everyone is engaged in remote work and mentorship, and TeamViewer Business is well-suited for those scenarios.

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Tebogo Leshotho - PeerSpot reviewer
Tebogo Leshotho
IT Back Office Engineer (Cloud) at a insurance company with 11-50 employees

That is what I like about it. It is scalable, so currently, we are on a plan for 500 devices maximum and obviously that has increased a little bit. We are not panicking because we know that we can just upgrade to accommodate more devices. We are looking at maybe adding another 500, so to make it a thousand devices. That is what I like about it, very scalable.

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Ihafidhou Ext - PeerSpot reviewer
Ihafidhou Ext
Senior Application Support Consultant at a computer software company with 201-500 employees

TeamViewer Business can handle growth easily, facilitating all internal services and what we can provide to clients, especially for hybrid cloud and on-premise clients.

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Buyer's Guide
TeamViewer Business
January 2026
Learn what your peers think about TeamViewer Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Daniel Hyatt - PeerSpot reviewer
Daniel Hyatt
Head of IT, Infrastructure at a educational organization with 1,001-5,000 employees

The scalability of TeamViewer Business is absolutely fine. Scalability has been useful for my organization because we have additional licenses for extra admins, and having the ability to have unlimited end-users is really valuable.

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MK
Muralidhar K
IT Manager at a tech services company with 201-500 employees

TeamViewer Business is scalable and can grow with our organization's needs because it is used in larger environments and can be integrated with different multi-tools to help the IT support teams perform better.

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KS
Kenneth Shikongo
Security and Support Engineer at a tech services company with 11-50 employees

In terms of scalability, a single user can connect to multiple devices, but only one session at a time. On a scale of 1 to 10 regarding scalability, I would give it a 6.

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reviewer2777805 - PeerSpot reviewer
reviewer2777805
Project Manager at a media company with 501-1,000 employees

TeamViewer Business's scalability is bad because it's very expensive.

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reviewer2774268 - PeerSpot reviewer
reviewer2774268
Support analyst at a tech vendor with 10,001+ employees

The scalability of TeamViewer Business is easy to manage, as the people responsible for TeamViewer can contact TeamViewer and add more users very easily.

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SM
Sizwe Mchunu
ICT Technician at a university with 201-500 employees

TeamViewer Business handles growth in my organization well, as it is easy to scale up when I need to add more users or devices.

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reviewer2778657 - PeerSpot reviewer
reviewer2778657
Senior IT Support at a tech vendor with 1,001-5,000 employees

TeamViewer Business's scalability is excellent and it adapts to my organization's needs as we have grown or changed. There are a lot of functionalities enabled with licensing and many features that can adapt, such as the ability to use TeamViewer Business with a camera to provide AI and VR support. It depends on the business; if it is something related only to a machine, remote support can be through a computer screen or a camera. For example, if physical engineers have to touch something, there is a possibility, which is pretty good.

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GouravSuri - PeerSpot reviewer
GouravSuri
Software Engineer (L4) at a transportation company with 10,001+ employees

I believe that more than 700 to 800 users in my company use the product.

The product is regularly used in my company.

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BB
Bernhard Brandel
CISO at a university with 501-1,000 employees

The solution is scalable. If someone calls the help desk and has never used TeamViewer, they can receive a link to download it. They can install and start using it to resolve their issues within minutes.  I rate its scalability an eight out of ten. My company has more than 200 users. 

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Heiko Humpert - PeerSpot reviewer
Heiko Humpert
Quality manager at a wholesaler/distributor with 1,001-5,000 employees

We have 2,000 to 3,000 TeamViewer users in our organization.

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CY
ClementYUNES
Freelancer at a consultancy with 10,001+ employees

It is a scalable solution. It is a solution for enterprise businesses where scalability is key for enterprises. 

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Sanjay Patankar - PeerSpot reviewer
Sanjay Patankar
General Manager at a manufacturing company with 10,001+ employees

It's a scalable product. We haven't had any issues with this aspect of the solution as well. 

We have 6,000 people using the solution right now. We do have plans to increase usage. 

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Darshan Makhecha - PeerSpot reviewer
Darshan Makhecha
Sr Sales Engineer at a manufacturing company with 10,001+ employees

It has the potential to add the users so it is quite scalable.

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MK
Mary Kambo
Penetration tester at a government with 1,001-5,000 employees

The solution is scalable. It supports many devices. 

There might be 120 users of the solution at this point. 

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Kotayba Bouzian - PeerSpot reviewer
Kotayba Bouzian
Founder, VP at a tech services company with 1-10 employees

The solution can scale well. 

We are a team of 11, however, only four to five of us use the solution. It's used occasionally, not extensively. 

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VamsiKrishna2 - PeerSpot reviewer
VamsiKrishna2
Software Trainee at a tech services company with 201-500 employees

I'd rate the scalability at a seven out of ten. Sometimes I have faced issues with adapting, to gaining a new acquisition. I haven't been using the latest version, so it might be improved. Also, it is now cloud-based. It may have grown in scalability.

We have 20 to 25 users on the solution. 

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Mohammad Yasin - PeerSpot reviewer
Mohammad Yasin
IT and Procurement Executive at a marketing services firm with 51-200 employees

The scalability of TeamViewer is good. However, I now use AnyDesk because I had a difficult time connecting to my clients.

I am the only one using the solution.

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EV
Erkan Varol
SAP manager at a manufacturing company with 501-1,000 employees

We have 13 licenses. For the time being, the solution is fine and we do not plan to increase usage.  

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MartinPotgieter - PeerSpot reviewer
MartinPotgieter
Services Manager at a computer software company with 5,001-10,000 employees

We have 200 people in my company, but not all of them are using TeamViewer. We do not have plans to increase usage.

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Mahmoud Mawad - PeerSpot reviewer
Mahmoud Mawad
IT network admin at a energy/utilities company with 201-500 employees

The scalability of TeamViewer is good.

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it_user1301076 - PeerSpot reviewer
it_user1301076
Software Test Engineer at a tech services company with 1,001-5,000 employees

TeamViewer is easy to scale. It is a scalable solution.

We have two or three users in my department.

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Stavros Tsakmakas - PeerSpot reviewer
Stavros Tsakmakas
Junior Middle Office Officer at a financial services firm with 501-1,000 employees

The scalability has been okay. We haven’t seen any issues there.

We have 200 people using the solution right now.

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Abhay Yashwantrao - PeerSpot reviewer
Abhay Yashwantrao
IT Manager at a consultancy with 51-200 employees

I rate the scalability of TeamViewer a nine out of ten.

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Chinthaka Kannangara - PeerSpot reviewer
Chinthaka Kannangara
Network System Engineer at a tech services company with 201-500 employees

I don't have experience with scalability. I'm not using it for commercial purposes, only for personal activities. I do not plan to increase usage in the future. 

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MM
Marios Morfakis
Regional Manager

We have approximately 300 users at a few offices using TeamViewer.

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WK
Wai Kok Cheng
Head of Information Security at a consultancy with 51-200 employees

The solution is scalable.

We have approximately 10 percent of our workforce using TeamViewer which includes all departments.

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NT
Necmettin Taşkıran
IT Support Team Leader at a logistics company with 10,001+ employees

It's easy to scale, but the licensing restricts how many people you can add.

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SM
Samuel Mathabe
IT Supervisor at a financial services firm with 1-10 employees

I would say it is easy to scale. At my company, I am the only one using it at the moment because I deal with the IT stuff. When I was working for an IT company, the whole department used TeamViewer to connect remotely to our client's machines.

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GS
George-Smith
Chief Building Inspector at a government with 201-500 employees

There is a limit on the number of people who can attend a meeting. Currently, I use Zoom for our pre-construction meetings because I can have up to 25 people. I would like to use TeamViewer, but I can't have everybody participate at the same time. Zoom allows me to have more people.

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SD
StephenDay
IT Director at a healthcare company with 51-200 employees

Each of my IT staff has that ability to hop on and do things at any time. We can assist not only from our machine, but from our iPad. If I needed to hop on somebody else's computer, I can do support from my PC, iPad, or even my smartphone. It's very portable as to how I can work. I like the fact that I can do support on different platforms.

With the small IT group that I have, I do want to be able to quickly support our entire organization without having to run my staff to death.

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CB
ChuckBeasley
Maintenance Supervisor at a university with 201-500 employees

Most of the stuff resides between my computer and my boss's computer. My boss is the director of facilities and I'm the maintenance supervisor.

Eventually, when we're done (hopefully not soon after the first of the year), we're going to be able to go to every building on campus and deploy what we need to look at. That way we don't have to worry about whether we have lost a phone signal, the wireless on campus is working right, etc. Eventually, we'll have a machine on campus that we can just go to and access what we need.

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FF
Felician (Felix)Farcutiu
Technical Support for Commercial Theater Division at a media company with 51-200 employees

We have a limited business license. We can have 10 people on it at the same time. We are doing support all over the world. With the version that we have, we are allowed to have 10 people using it at the same time. For example, because we are working with engineering of other groups, if we go over 10 users, the eleventh person who wants to use TeamViewer cannot.

We have about 1,000 clients. Our support team is six or seven guys, plus engineering. Though we are not all connected at the same time. For example, if five of us are support 1,000 clients, then individually, we are supporting 200 clients each.

We are sending out computers every day. So, we will probably double the solution in a couple of years. Right now, it's okay. There are some days when we need to ask somebody, "Close your session because we need another guy from engineering to connect." So, we will probably need more licenses in the future.

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JU
JeffreyUrdan
CFO/COO at a healthcare company with 11-50 employees

We only manage 30 devices. I could see, if we had a thousand devices, that the management part might become a little more complicated. Given that you can separate different devices into groups, and you can give different people access to different groups, it might be relatively straightforward. Huge scalability isn't something that we've had to deal with yet.

The monitoring, asset management, and endpoint protection are things we just haven't had the time or the mental energy to test. If they work as advertised, those seem like they'd be great features for simplifying remote management. In terms of expanding use of TeamViewer, those are next on the list. 

We'll be looking at endpoint protection; the patch-management and device health monitoring. Those are things we're very interested in. We want to do them to see how much, if any, additional CPU load and communication load is put on the device. We are a little concerned that we're going to clog up these fairly lightweight devices out in the field with a lot of administrative overhead instead of leaving them to do what they're supposed to do. We would probably do one or two as a test, just to see how it goes, and then start to crank it up. We have about 30 devices in the field that we monitor with TeamViewer; it's not like we've got tens of thousands.

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RM
Rich Mayo
Owner

It has organizational tools and it's nicely scalable. If I grew the business to 30 or 50 people, consultants, it would still be an excellent solution.

The only time I'd need to expand the technology is if I hire. If I hire another person, I likely wouldn't even increase the channel usage right away because it's based on concurrent usage. Joanne is an intermittent user, so we're not looking for anything extra right now.

There is TeamViewer's ITbrain that we could look into more but, again, it's not really something that we do. I stay in my lane with the accounting software. I'm not looking to manage my clients' IT infrastructure or to manage their PCs. If I see something that's out of the ordinary, 90 percent of my clients are going to have an IT person who handles that side of things. I handle anything that has to do with inventory and accounts receivable, and general ledgers, and debits and credits, and accounting software. Anything that touches on those things, then I'm in. But if they're having problems with their computers running slowly, I refer that out.

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JM
Jason Miller
Application Engineer at a tech company with 201-500 employees

It scales pretty well. Every time that we get a new machine, we install TeamViewer on it. However, we only buy a new machine every 14 months or so.

There are no obvious limitation to how many end users that we can support. E.g., our home office has six test locations with an entire development team and QA team where have 50 to 60 people.

Our development, QA, and IT teams have access to TeamViewer. Our development team uses it the most. The IT team, which is about eight people, uses it a little. The QA team use it as needed, but not daily. On and off, 20 people use it, but 60 people have access to it.

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DW
Dan Wilkening
Network Administrator at a construction company with 501-1,000 employees

You could add as many users on here as you want. We probably access around 500 devices.

We have eight licenses now. Therefore, we have eight users who can remote access machines.

I have three monitors that I use. While it's not real common, there are times when I'm on three to four people's machines at one time trying to fix different things. I imagine if I had more monitors that could be organized enough to make sure I am using the right stuff on the right machines, I could probably do whatever our Internet could handle. I could probably do 20 people at a time.

As we add more PCs (or whatever devices), TeamViewer gets added onto them. I use TeamViewer all day long, like it is my right arm. I haven't run a report in quite awhile, but I spend probably half of my day using the software on somebody else's machine.

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JD
John DeMillion
Director of IT at a educational organization with 501-1,000 employees

TeamViewer seems to scale well in one sense, being easily mass-deployable to thousands of Hosts.  

But the badly-designed Groups and kludgy nature of the central management, combined with significant missing features on the macOS Host and lack of support for dynamic MAC addresses on VMs is a problem with scalability in a complex organization, and TeamViewer should address these major problems ASAP...right now they're just lucky that the other available cross-platform remote control solutions actually suck more than they do. ;-)

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Stephen Achi - PeerSpot reviewer
Stephen Achi
Cyber Security Head at a tech services company with 51-200 employees

This is a scalable solution.

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LB
Lyas Uddin Bhuiyan
Manager

It is scalable. We have more than 20 users in our company.

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Anoop-Kumar - PeerSpot reviewer
Anoop-Kumar
Video conferencing Admin at a tech services company with 51-200 employees

I’ve never had any issues with scaling the solution.

About three or four people use the solution in my organization. While we don’t have plans to increase usage, we might down the line.

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Pol-Balaguer - PeerSpot reviewer
Pol-Balaguer
VS at a tech services company with 51-200 employees

It’s a scalable solution. The product is easy to expand.

More of our usage is coming from support, and we are about 18 support engineers we have.

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reviewer1567812 - PeerSpot reviewer
reviewer1567812
Senior Manager, Information Technology at a university with 201-500 employees

TeamViewer is scalable.

We have approximately 200 people using this solution in my organization.

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Gourav Suri - PeerSpot reviewer
Gourav Suri
Architect Lead at a tech vendor with 1,001-5,000 employees

It seems to be scalable, however, people just use it one to one. 

In my company, I just use it. I don't know of anyone else int eh company that leverages it. 

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Juan Pr - PeerSpot reviewer
Juan Pr
IT Professional at a tech services company with 10,001+ employees

This is a scalable solution. 

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JamesYa - PeerSpot reviewer
JamesYa
Senior Solutions Architect at a computer software company with 501-1,000 employees

We have approximately 2,000 people in my organization that is using this solution.

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KK
Konstantinos Katselis
ITFlow

TeamViewer is used worldwide and it works well. At the beginning of the solution, there was some lagging but those issues were resolved. There are many people using computers and IT support and they only use AnyDesk or TeamViewer. The scalability is good.

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Benny Sumitro - PeerSpot reviewer
Benny Sumitro
GM Technical Management at a comms service provider with 501-1,000 employees

We have only used TeamViewer for approximately three or four users maximum for logging in at the same session. We have not tested the scalability.

We have approximately 20 users using TeamViewer. We do not have plans to increase usage.

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reviewer1326429 - PeerSpot reviewer
reviewer1326429
Sr. System & Network Engineer at a manufacturing company with 501-1,000 employees

We have not had any problems with the scalability of TeamViewer.

We have approximately 100 users using this solution. If more users come then we will give to purchase more licenses.

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reviewer1734594 - PeerSpot reviewer
reviewer1734594
IT Network Engineer at a maritime company with 201-500 employees

The solution is scalable.

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YA
YaserAltwailey
Network Engineer at a government with 1,001-5,000 employees

The solution could have better scalability.

We have six people in my organization that use TeamViewer.

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GS
GiancarloScali
Project Manager at a tech services company with 11-50 employees

I have found TeamViewer to be scalable.

I have approximately three users that use this solution in my organization. We do not have plans to increase usage.

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reviewer1465254 - PeerSpot reviewer
reviewer1465254
Software Engineer at a tech services company with 1,001-5,000 employees

We have approximately 20 people using this solution in my organization.

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it_user1570380 - PeerSpot reviewer
it_user1570380
Unemployed

I believe it is scalable, but the caveat is installing the client. 

In one of the organizations, we used it for a health system, and we were supporting 16 hospitals. More recently, I used it in a small engineering architecture firm, and we supported a couple of hundred people through six different offices.

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DP
Devanand PR
IT Support Executive at a healthcare company with 51-200 employees

The scalability of the solution is very good. A company shouldn't have any issues with scaling.

Just the administrators, like myself, have access to the solution. Everybody else gets support through the product via us.

We do plan to continue to use the service.

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reviewer1253304 - PeerSpot reviewer
reviewer1253304
Windows Server Administrator

It scales. Since we have the corporate license, we're not limited to any number of machines. We install it on all our devices. The scalability is fine.

Between people who have a laptop or a desktop, and some of them have both, about 100 people utilize it. It's the company standard.

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reviewer1244553 - PeerSpot reviewer
reviewer1244553
GIS Developer at a transportation company with 11-50 employees

The scalability has great potential. We could be using this for a lot more people in our company.

Our company has free products in use, like Microsoft Teams. The problem with Teams is that it's not as clear. It locks up and sometimes just doesn't work as well. But it's free, and everybody's using it, so it's hard to get people to move to something that's not free.

Although TeamViewer is a little more dependable and works much better, the cost is high. I can have a meeting online and have 35 people on it, as long as they have installed TeamViewer or log in to the website. They can all get on and they don't have to pay. But since everybody is using another product, and they've been using it for years, it's hard to scale up and get them convinced to use something different.

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LP
Link Porterfield
Founding Member at a tech services company with 1-10 employees

Scalability is hard to say, because I am the lowest scaled out degree of utilization. The clients that I use it on are relatively small. I am the only person using the tool at my company, as the founding member.

I am using it fairly extensively. It is on almost every customer computer that I support. Anyone who has a maintenance agreement with me will have a copy of it. At this time, that is under 100 customers.

I have done work for people who have used it in larger environments: Hundreds upon hundreds of teams running it. So, I have seen it perform well in a huge environment. I have seen it perform well in a large, multitenant environment. 

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TS
Tawanda Sibanda
Sponsorship at a non-profit

It's one of the best in my opinion, especially the pro which even multinational companies could use.

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it_user723996 - PeerSpot reviewer
it_user723996
Associate General Counsel at a energy/utilities company with 1,001-5,000 employees

No, it is easily scalable.

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it_user560283 - PeerSpot reviewer
it_user560283
Engineering Aide at a government with 1,001-5,000 employees

There have been no issues with scalability.

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it_user560280 - PeerSpot reviewer
it_user560280
Technical Support Specialist at a tech company with 501-1,000 employees

I have not encountered any scalability issues.

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it_user550149 - PeerSpot reviewer
it_user550149
Application Support Engineer at a computer software company with 51-200 employees

I encountered no scalability issues.

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it_user373110 - PeerSpot reviewer
it_user373110
IT Support and Development at a local government with 51-200 employees

We have not encountered any scalability issues.

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it_user139257 - PeerSpot reviewer
it_user139257
Director with 51-200 employees

Once again, we have only occasionally encountered scalability issues; not often enough to worry us.

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it_user70725 - PeerSpot reviewer
it_user70725
CEO with 51-200 employees

I have not encountered any scalability issues.

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it_user285243 - PeerSpot reviewer
it_user285243
Network Technician at a maritime company with 10,001+ employees

I’ve seen it run and connect to a small 500-1000 end-devices company without a problem. At a higher level, I’m not sure, but it’s promising. I’m sure they have some big names in their portfolio.

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it_user450447 - PeerSpot reviewer
it_user450447
Web Administrator at a sports company with 51-200 employees

I have not had any scalability issues. It’s worked really well for one-machine access for home use, as well with 30+ servers and multiple open connections.

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it_user305868 - PeerSpot reviewer
it_user305868
Computer Repair at a non-profit with 51-200 employees

I have not encountered any scalability issues yet.

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it_user293568 - PeerSpot reviewer
it_user293568
Project Manager - IT Infrastructure team at a pharma/biotech company with 1,001-5,000 employees

I did not encounter any scalability issues.

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it_user457308 - PeerSpot reviewer
it_user457308
IT Manager at a recruiting/HR firm with 51-200 employees

It's been able to scale for our needs.

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it_user215685 - PeerSpot reviewer
it_user215685
Regional IT at a maritime company with 501-1,000 employees

No issues encountered.

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Teodora Naydenova - PeerSpot reviewer
Teodora Naydenova
Head of Repair Sector at a tech services company with 201-500 employees

Scaling this solution is very easy. There are currently more than 200 users of this solution at my company. 

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reviewer1798314 - PeerSpot reviewer
reviewer1798314
System Engineer at a tech services company with 201-500 employees

TeamViewer is a scalable solution.

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reviewer1118802 - PeerSpot reviewer
reviewer1118802
Account Manager, Cybersecurity at a tech services company with 11-50 employees

I am not familiar with the scalability of TeamViewer.

We are a small organization, with 20 employees, and we all use this solution.

We don't have plans to increase our usage, at this time.

View full review »
Buyer's Guide
TeamViewer Business
January 2026
Learn what your peers think about TeamViewer Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.