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ThreatLocker Zero Trust Platform pros and cons

Vendor: ThreatLocker

4.6 out of 5

83 reviews
98% willing to recommend

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Pros & Cons summary

ThreatLocker Zero Trust Platform excels in application control and blocking unauthorized software, enhancing security and offering granular control through allowlisting and ringfencing. Users gain operational cost savings and enjoy praised customer service. The platform efficiently integrates features into a single console, benefiting endpoint protection management. However, improving training flexibility, allowlisting for frequently updated software, PSA integration, support ticket visibility, and simplifying onboarding and policy tuning could enhance its overall effectiveness for large enterprises.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

ThreatLocker Zero Trust Platform is highly rated for its application control and ability to block unauthorized software, enhancing security and preventing unauthorized installations.

Users appreciate ThreatLocker's ability to provide granular control over applications through allowlisting and ringfencing, which helps prevent exploits and malware.

The platform offers significant operational cost savings by consolidating security tools and reducing the need for separate products.

The Cyber Hero program and customer service are frequently praised for their effectiveness and rapid response times, providing peace of mind to users.

ThreatLocker Zero Trust Platform's ability to integrate and streamline various features into a single console is highlighted as a key benefit for managing endpoint protection efficiently.

CONS

ThreatLocker Zero Trust Platform could improve training flexibility by offering options such as after-hours classes or podcasts on common issues.

Managing the allow listing feature is challenging, especially with proprietary software that frequently updates.

There is a need for a more streamlined support ticket visibility within the ThreatLocker ticketing system.

ThreatLocker should enhance integration with PSA systems for direct approval management without leaving the PSA.

Onboarding and policy tuning are complex, particularly for large enterprise environments, and could be simplified.

ThreatLocker Zero Trust Platform Pros review quotes

Head Of Cyber Security at a outsourcing company with 201-500 employees

Mar 5, 2026

ThreatLocker Zero Trust Endpoint Protection Platform has absolutely helped my company save on operational costs and expenses.

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System Administrator at Gwynedd Mercy University

Mar 12, 2026

ThreatLocker Zero Trust Endpoint Protection Platform has absolutely saved us money, and I sleep better at night because of it, as we have the MDR package as well and just knowing someone is watching those endpoints at 3:00 a.m. is a lifesaver that you cannot put a dollar figure on.

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CP

Director Of Operations at Spirit Technologies

Mar 4, 2026

ThreatLocker Zero Trust Endpoint Protection Platform has helped our company save on operational costs and expenses significantly.

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ThreatLocker Zero Trust Platform

Free Report: ThreatLocker Zero Trust Platform Reviews and More

Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.

913,683 professionals have used our research since 2012.

reviewer2807109

Chief Information Officer at a legal firm with 201-500 employees

Mar 4, 2026

I would evaluate the customer service and technical support from ThreatLocker as phenomenal; it's white glove service, better than any other security product we've owned.

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Technical Support Engineer at CMIT Solutions of Central Orlando

Mar 4, 2026

The customer service and technical support of ThreatLocker Zero Trust Endpoint Protection Platform are phenomenal, top-notch and top drawer, always willing to help and showing exactly where we need to look to ensure we can have the tools we need for the next time, reducing the need to call into support.

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Chief Revenue Officer at Cyber Solutions

Mar 4, 2026

Being able to move off of that and utilize ThreatLocker Zero Trust Endpoint Protection Platform for our PAM as well has brought our costs down by about thirty percent, ultimately allowing us to reap more of the benefits of the enterprise value.

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Software Engineer at Titanslab Inc.

Jul 22, 2026

Overall, it works reliably and very efficiently without any false activities.

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Lead Security Team at Aurora Computer Technology, Inc.

Mar 10, 2026

For companies that are considering ThreatLocker Zero Trust Endpoint Protection Platform, my advice would be to go for it, as it truly changes how you secure your clients and offers more opportunities to provide services to clients that were not feasible before.

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JA

Cloud Administrator at Buckeye Power Sales

Mar 4, 2026

ThreatLocker Zero Trust Endpoint Protection Platform has helped my company save on operational costs or expenses by freeing up a lot of time on the IT side of the team.

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Technical Manager, Infrastructure at a healthcare company with 5,001-10,000 employees

Mar 5, 2026

The benefits of using ThreatLocker Zero Trust Endpoint Protection Platform for my company include removing previous tools that we did not prefer, replacing them with this solution, and enjoying a significantly better user experience.

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ThreatLocker Zero Trust Platform Cons review quotes

Head Of Cyber Security at a outsourcing company with 201-500 employees

Mar 5, 2026

When it comes to how the solution can be improved, I think app stores, like the web extension in the app stores within the Windows platform, would help rather than rolling it out manually.

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System Administrator at Gwynedd Mercy University

Mar 12, 2026

The only improvement I would suggest for ThreatLocker Zero Trust Endpoint Protection Platform is the ability to stop automatic processes when pushing out updates or applying new policies to your computers.

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CP

Director Of Operations at Spirit Technologies

Mar 4, 2026

The biggest thing I would like to see improved in ThreatLocker Zero Trust Endpoint Protection Platform is reporting.

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ThreatLocker Zero Trust Platform

Free Report: ThreatLocker Zero Trust Platform Reviews and More

Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.

913,683 professionals have used our research since 2012.

reviewer2807109

Chief Information Officer at a legal firm with 201-500 employees

Mar 4, 2026

I think ThreatLocker Zero Trust Endpoint Protection Platform can be improved with an identity and multi-factor authentication module so that it can help manage situations when you elevate a command prompt to run as an administrator by incorporating its own MFA into that process.

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Technical Support Engineer at CMIT Solutions of Central Orlando

Mar 4, 2026

In my opinion, it is a love-hate relationship with ThreatLocker Zero Trust Endpoint Protection Platform; everybody hates it because it causes so much need for user input to request to allow applications, but it is a necessary evil because security is paramount and it is the most important feature of ThreatLocker Zero Trust Endpoint Protection Platform.

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Chief Revenue Officer at Cyber Solutions

Mar 4, 2026

I would suggest further developing the Web Control aspect of ThreatLocker Zero Trust Endpoint Protection Platform and also having better compatibility with Apple devices and mobile devices.

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Software Engineer at Titanslab Inc.

Jul 22, 2026

I chose a rating of 9 out of 10 because it is a 10 out of 10 application, but I deducted one point because if there were an AI that could help us create policies, it could be even more useful.

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Lead Security Team at Aurora Computer Technology, Inc.

Mar 10, 2026

Sometimes it does block new things we try to run, but once we get them approved, it works perfectly and successfully blocks the things we want to be hindered.

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JA

Cloud Administrator at Buckeye Power Sales

Mar 4, 2026

I assess the efficiency of the real-time threat intelligence and category controls employed by Web Control in blocking malicious and non-compliant sites as fair. There are a few false positives.

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Technical Manager, Infrastructure at a healthcare company with 5,001-10,000 employees

Mar 5, 2026

My experience with the pricing, setup cost, and licensing is that it is expensive, but it is what you would expect because it is a comprehensive platform.

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Show 10 more reviews (out of 75)

Product Categories

Product Categories

Endpoint Protection Platform (EPP)

Network Access Control (NAC)

Advanced Threat Protection (ATP)

Application Control

ZTNA as a Service

Ransomware Protection

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See all alternatives

Product Categories

Product Categories

Endpoint Protection Platform (EPP)

Network Access Control (NAC)

Advanced Threat Protection (ATP)

Application Control

ZTNA as a Service

Ransomware Protection

Popular Comparisons

Popular Comparisons

Fortinet FortiGate vs ThreatLocker Zero Trust Platform

Cortex XDR by Palo Alto Networks vs ThreatLocker Zero Trust Platform

CrowdStrike Falcon vs ThreatLocker Zero Trust Platform

Microsoft Defender for Endpoint vs ThreatLocker Zero Trust Platform

Cloudflare One vs ThreatLocker Zero Trust Platform

SentinelOne Singularity Endpoint vs ThreatLocker Zero Trust Platform

Okta Platform vs ThreatLocker Zero Trust Platform

Varonis Platform vs ThreatLocker Zero Trust Platform

Zscaler Zero Trust Exchange Platform vs ThreatLocker Zero Trust Platform

Microsoft Defender for Office 365 vs ThreatLocker Zero Trust Platform

Tanium vs ThreatLocker Zero Trust Platform

Trellix Endpoint Security Platform vs ThreatLocker Zero Trust Platform

WatchGuard Firebox vs ThreatLocker Zero Trust Platform

Cisco Identity Services Engine (ISE) vs ThreatLocker Zero Trust Platform

Cato SASE Cloud Platform vs ThreatLocker Zero Trust Platform

See all alternatives

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