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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Customers value ThreatLocker Zero Trust Platform for its high-level security features like application whitelisting which protects against unauthorized software execution.
ThreatLocker has a stellar customer service reputation, consistently praised for being proactive and supportive.
The Zero Trust feature is highlighted as crucial for preventing ransomware and malware by blocking unauthorized application execution.
Many users appreciate ThreatLocker's ability to streamline security tasks, thereby saving operational costs and significantly reducing incident rates.
The platform's comprehensive approach offers complete visibility into environments, making it a preferred choice for enhancing endpoint security.

CONS

Training options could be more flexible, including after-hours and offline classes, along with a podcast to address frequent issues.
ThreatLocker's allow listing feature may struggle with proprietary software that updates frequently.
Some users find the policy tuning and onboarding complex in large enterprise environments.
Technical support response times could be quicker, especially during critical issues.
Scaling usage requires dedicated resources for maintenance, making it challenging for some organizations.
 

ThreatLocker Zero Trust Platform Pros review quotes

Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Mar 5, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has absolutely helped my company save on operational costs and expenses.
Matthew Keyes - PeerSpot reviewer
System Administrator at Gwynedd Mercy University
Mar 12, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has absolutely saved us money, and I sleep better at night because of it, as we have the MDR package as well and just knowing someone is watching those endpoints at 3:00 a.m. is a lifesaver that you cannot put a dollar figure on.
CP
Director Of Operations at Spirit Technologies
Mar 4, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has helped our company save on operational costs and expenses significantly.
Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,817 professionals have used our research since 2012.
reviewer2807109 - PeerSpot reviewer
Chief Information Officer at a legal firm with 201-500 employees
Mar 4, 2026
I would evaluate the customer service and technical support from ThreatLocker as phenomenal; it's white glove service, better than any other security product we've owned.
Thomas Morris - PeerSpot reviewer
Technical Support Engineer at CMIT Solutions of Central Orlando
Mar 4, 2026
The customer service and technical support of ThreatLocker Zero Trust Endpoint Protection Platform are phenomenal, top-notch and top drawer, always willing to help and showing exactly where we need to look to ensure we can have the tools we need for the next time, reducing the need to call into support.
SachinSharma4 - PeerSpot reviewer
Senior Engineer at a manufacturing company with 10,001+ employees
Sep 29, 2026
Overall, I would consider it a valuable zero trust security application with useful preventive controls and strong potential for enterprise environments.
Draper Donley - PeerSpot reviewer
Chief Revenue Officer at Cyber Solutions
Mar 4, 2026
Being able to move off of that and utilize ThreatLocker Zero Trust Endpoint Protection Platform for our PAM as well has brought our costs down by about thirty percent, ultimately allowing us to reap more of the benefits of the enterprise value.
AmanThakkar - PeerSpot reviewer
Software Engineer at Titanslab Inc.
Jul 22, 2026
Overall, it works reliably and very efficiently without any false activities.
Michael_Wagner - PeerSpot reviewer
Lead Security Team at Aurora Computer Technology, Inc.
Mar 10, 2026
For companies that are considering ThreatLocker Zero Trust Endpoint Protection Platform, my advice would be to go for it, as it truly changes how you secure your clients and offers more opportunities to provide services to clients that were not feasible before.
ZiyaKhan - PeerSpot reviewer
Executive at Paytm
Sep 25, 2026
ThreatLocker Zero Trust Platform has helped us improve endpoint security by providing better control and visibility over application execution.
 

ThreatLocker Zero Trust Platform Cons review quotes

Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Mar 5, 2026
When it comes to how the solution can be improved, I think app stores, like the web extension in the app stores within the Windows platform, would help rather than rolling it out manually.
Matthew Keyes - PeerSpot reviewer
System Administrator at Gwynedd Mercy University
Mar 12, 2026
The only improvement I would suggest for ThreatLocker Zero Trust Endpoint Protection Platform is the ability to stop automatic processes when pushing out updates or applying new policies to your computers.
CP
Director Of Operations at Spirit Technologies
Mar 4, 2026
The biggest thing I would like to see improved in ThreatLocker Zero Trust Endpoint Protection Platform is reporting.
Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,817 professionals have used our research since 2012.
reviewer2807109 - PeerSpot reviewer
Chief Information Officer at a legal firm with 201-500 employees
Mar 4, 2026
I think ThreatLocker Zero Trust Endpoint Protection Platform can be improved with an identity and multi-factor authentication module so that it can help manage situations when you elevate a command prompt to run as an administrator by incorporating its own MFA into that process.
Thomas Morris - PeerSpot reviewer
Technical Support Engineer at CMIT Solutions of Central Orlando
Mar 4, 2026
In my opinion, it is a love-hate relationship with ThreatLocker Zero Trust Endpoint Protection Platform; everybody hates it because it causes so much need for user input to request to allow applications, but it is a necessary evil because security is paramount and it is the most important feature of ThreatLocker Zero Trust Endpoint Protection Platform.
SachinSharma4 - PeerSpot reviewer
Senior Engineer at a manufacturing company with 10,001+ employees
Sep 29, 2026
The reason I would not give it a ten is that I believe there is still room for improvement in areas such as automated policy creation, application troubleshooting, and enterprise endpoint management integrations and reporting.
Draper Donley - PeerSpot reviewer
Chief Revenue Officer at Cyber Solutions
Mar 4, 2026
I would suggest further developing the Web Control aspect of ThreatLocker Zero Trust Endpoint Protection Platform and also having better compatibility with Apple devices and mobile devices.
AmanThakkar - PeerSpot reviewer
Software Engineer at Titanslab Inc.
Jul 22, 2026
I chose a rating of 9 out of 10 because it is a 10 out of 10 application, but I deducted one point because if there were an AI that could help us create policies, it could be even more useful.
Michael_Wagner - PeerSpot reviewer
Lead Security Team at Aurora Computer Technology, Inc.
Mar 10, 2026
Sometimes it does block new things we try to run, but once we get them approved, it works perfectly and successfully blocks the things we want to be hindered.
ZiyaKhan - PeerSpot reviewer
Executive at Paytm
Sep 25, 2026
From my perspective, the initial setup and policy configuration of ThreatLocker Zero Trust Platform could be more intuitive, especially for new users.