Customer service is excellent, as any issue that we have had in working with the product received the best response that we could have hoped for, with technicians who have great knowledge of how the product works and who promptly responded with solutions to any problems that we have had over the years.
Manager of Operations Security at a financial services firm with 1,001-5,000 employees
Jan 20, 2016
I'd like to see that more granular, see where you could get the passwords that are being enforced, but you can enforce it at different hierarchical layers between the product.
The user interface could be improved. Sometimes, it is not simple to understand where a certain definition should be defined, and I go through a number of screens until I find where to do some of them.