Customers use Trellix Endpoint Security as an anti-malware or antivirus solution that provides AI and machine learning features. The solution provides DAC (Dynamic Access Control) and HIPS (host intrusion prevention system) functionality in its firewall module. It also has a web control functionality, wherein we can allow, deny, or choose the category part and work it out.
Presales Engineer at a outsourcing company with 51-200 employees
A stable anti-malware solution that provides DLP (data loss prevention) and DAC (Dynamic Access Control)
Pros and Cons
- "The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security."
- "The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
What is our primary use case?
What is most valuable?
Trellix Endpoint Security provides a single umbrella kind of architecture. A lot of different solutions come under a single umbrella and a single console. The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security. The solution also has features like application control, device control, and cloud DLP.
What needs improvement?
The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format.
Trellix Endpoint Security should include the virtual patching feature in the next release.
For how long have I used the solution?
I have been working with Trellix Endpoint Security for one year.
Buyer's Guide
Trellix Endpoint Security Platform
January 2026
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?
I rate Trellix Endpoint Security a nine out of ten for stability.
What do I think about the scalability of the solution?
Trellix Endpoint Security has good scalability. Our customers for the solution are most enterprise businesses and government entities.
I rate the solution a nine out of ten for scalability.
How was the initial setup?
The solution’s initial setup is easy.
I rate Trellix Endpoint Security ten out of ten for the ease of its initial setup.
What about the implementation team?
The solution's deployment on the cloud is very fast because we give the requirement and get the solution. On-premises, the basic initial setup of the server takes about half an hour or one hour.
What's my experience with pricing, setup cost, and licensing?
Trellix Endpoint Security is neither a cheap nor an expensive solution.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four out of ten.
What other advice do I have?
I am working with the latest version of Trellix Endpoint Security. We provide our customers with on-premises, on-cloud, and hybrid cloud deployment models for Trellix Endpoint Security.
Overall, I rate Trellix Endpoint Security an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
IT Services Network Analyst at a insurance company with 201-500 employees
A reliable and easy-to-deploy product that protects an organization’s network from malware
Pros and Cons
- "The product is fairly reliable."
- "The product is not easy to use."
What is most valuable?
The product is fairly reliable. I have been using the DLP functionality a lot. It blocks all USB-connected devices but still allows charging external devices like phones. It keeps out any malware. It does a good job of protecting our network as an enterprise solution. I mainly use it as an antivirus and DLP solution.
What needs improvement?
The product is not easy to use. Moving around in it is cumbersome. I have heard other users saying that it is cumbersome to find things. Creating and deploying policies with DLP can be really cumbersome. It can be difficult if we don’t know how to use it. Sometimes, we have difficulty in communicating with clients. Sometimes, we have to go through troubleshooting to fix it.
For how long have I used the solution?
I have been using the solution for 17 to 18 years. I am using the latest version of the solution.
What do I think about the stability of the solution?
I rate the product’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
It's pretty straightforward to deploy the product as an enterprise solution. I create a System Tree, and I break everything out between VMs, workstations, servers, and VLANs.
What was our ROI?
We have seen a return on investment.
What other advice do I have?
I would definitely tell people to try the tool. They must go through and test out different solutions. Trellix Endpoint Security is fairly easy to use and manage for an enterprise solution. I'm in the process of getting more visibility for my service desk. The ability to lock it back down and only give what I want the service desk to see is valuable because it gives it a little bit more visibility without affecting what I've done as an enterprise admin. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trellix Endpoint Security Platform
January 2026
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Information Security Professional Manager at a tech vendor with 1,001-5,000 employees
An easy-to-maintain tool for endpoint protection that needs to consider resolving its performance issues
Pros and Cons
- "The installation phase of the solution was very easy."
- "Performance is a problematic area in the solution needing improvement."
What is our primary use case?
My company uses Trellix Endpoint Security (ENS) for endpoint protection and scanning.
What is most valuable?
The most valuable feature of the solution is its advanced ability to search for threats.
What needs improvement?
Performance is a problematic area in the solution needing improvement. There are some weird problems in the endpoint protection or security of the solution.
For how long have I used the solution?
I have been using Trellix Endpoint Security (ENS) for two years. I am an end user of the product.
What do I think about the stability of the solution?
Though it is a stable solution, we face performance issues with the solution in our company.
What do I think about the scalability of the solution?
Considering my company's current scenario, there are around 5000 users of the solution.
How was the initial setup?
The installation phase of the solution was very easy.
The deployment phase of the solution takes around an hour.
Only one IT person is required to install the solution.
What about the implementation team?
My company contacts the product's local integrator for support.
What's my experience with pricing, setup cost, and licensing?
Trellix Endpoint Security (ENS) is not a cheap solution. I don't know about the licensing course since my company uses the solution with the licenses provided by our central health center office, a public organization managed by the government. I don't think any costs are involved in the maintenance of the solution.
What other advice do I have?
It is very easy to maintain the solution.
I suggest checking for the product's performance issues for those planning to use the solution.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security & Data Management Admin at a tech vendor with 201-500 employees
An easy-to-deploy endpoint security tool that needs to improve its technical support
Pros and Cons
- "The initial setup of Trellix Endpoint Security was straightforward."
- "The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
What is our primary use case?
In my company, we use Trellix Endpoint Security for its endpoint security capabilities. Wherever there is a need for someone to comply with ISMS, we deploy Trellix Endpoint Security over there and support them in maintaining it.
What is most valuable?
The most valuable feature of the solution is that it allows our company to opt for single management for multiple products. The tool also supports DLP encryption or proxy can be managed by a single management console, which is a major advantage.
What needs improvement?
Trellix Endpoint Security doesn't support Mac devices. Trellix Endpoint Security doesn't offer full-fledged support for Linux.
In the future, I would like the product to support Mac and Linux.
When it comes to classification, Trellix has its own DLP solution. They do provide classification in Trellix Endpoint Security, but not at a full-fledged level. It would be good if Trellix Endpoint Security provided a full-fledged classification.
The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support. Technical support also lacks in providing proper solutions to issues.
For how long have I used the solution?
I have been using Trellix Endpoint Security for ten to twelve years. I use the solution's latest version. My company has a partnership with Trellix.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
How are customer service and support?
I rate the technical support below five out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used different products in the past. Since we are a consultant, we have to work with multiple vendors.
How was the initial setup?
The initial setup of Trellix Endpoint Security was straightforward.
The solution is deployed on the hybrid cloud. Trellix Endpoint Security provides its tool as a SaaS product.
The deployment process can be done in around two hours.
Our company has around 40 engineers to deploy and manage the maintenance of the product.
What's my experience with pricing, setup cost, and licensing?
There are some extra expenses for using the product, in addition to licensing related to the maintenance of the product.
What other advice do I have?
The product is good, but that doesn't matter if the support is not proper.
I would definitely recommend the solution to those planning to use provided the support is good. If the support is not good, our company will have to state both the pros and cons of the product to its potential users, after which the customer can choose it if they find the pros to be favorable.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Information Technology Consultant at a outsourcing company with 501-1,000 employees
Useful for containment and taking a triage image
Pros and Cons
- "The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute."
- "Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
What is our primary use case?
We build our own use cases and those provided by the vendor for specific upcoming attack scenarios. Configuring the rule set using Trellix Endpoint Security is very much flexible based on the IOCs.
How has it helped my organization?
Trellix Endpoint Security is good for doing containment immediately. We can get visibility of processes or services running all over the enterprise, where the agent gets information on a particular end-user system. Since Trellix Endpoint Security keeps the data for three months, we can get a complete picture of the files downloaded from the end user mission. So Trellix Endpoint Security is very helpful when you do forensics. The only drawback is that we cannot change its format, and there is no workaround currently.
What is most valuable?
The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute. It also has a dual containment feature. Trellix Endpoint Security is also useful for taking the triage image, which takes roughly thirty minutes. So it's pretty fast, and we have multiple configuration sets. We can precisely take a triage image based on what you want, like endpoint logs, antivirus logs, or the RAM.
What needs improvement?
Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it. Mutex is something like a malware user. Secondly, the solution should support multiple output formats for the triage image. Currently, the solution has only Mandiant format, where you can't use tools like volatility to analyze the memory image.
It would be good if Trellix Endpoint Security had a good visualization like other products, such as SentinelOne and Carbon Black.
For how long have I used the solution?
I have been using Trellix Endpoint Security for one year and six months.
What do I think about the stability of the solution?
I rate Trellix Endpoint Security a seven out of ten for stability because it crashes frequently and requires a lot of maintenance.
What do I think about the scalability of the solution?
I rate Trellix Endpoint Security a nine out of ten for scalability. We have plans to increase the usage of the solution in the future.
How was the initial setup?
I rate Trellix Endpoint Security an eight out of ten for ease of initial setup.
What's my experience with pricing, setup cost, and licensing?
I rate Trellix Endpoint Security a nine out of ten for pricing.
What other advice do I have?
I am using the latest version of Trellix Endpoint Security. Using Trellix Endpoint Security depends upon the user's organizational needs. If their only concern is containing and taking the triage image, and if they are comfortable doing forensics with a deadline, then they can use Trellix Endpoint Security. But if some companies want to integrate their in-house or third-party tools, Trellix Endpoint Security is not a good option.
Overall, I rate Trellix Endpoint Security a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner
Reliable with excellent pricing and good reliability
Pros and Cons
- "I found the initial setup to be easy."
- "We'd like better UI on the management screen."
What is our primary use case?
We primarily use the solution as a basic antivirus. It's for protection. We centralize the management of 50 computers.
How has it helped my organization?
The solution offers us more security and less chance of getting a virus. So far, we have had no viruses.
What is most valuable?
So far, the experience has been positive.
The pricing is good. It is very reliable.
It offers good centralized management.
The solution is scalable.
It is stable.
I found the initial setup to be easy.
What needs improvement?
We'd like better UI on the management screen. It could be a bit simplified, which would make it easier to use.
For how long have I used the solution?
I've used the solution for a while. I've used it for two years so far.
What do I think about the stability of the solution?
The solution has high stability. It doesn't crash or freeze. There are no bugs or glitches. The solution has been reliable.
What do I think about the scalability of the solution?
The solution has a high level of scalability. It is easy to expand as needed.
How are customer service and support?
I've never used technical support at all. I cannot speak to how helpful or responsive they would be.
Which solution did I use previously and why did I switch?
I also used Kaspersky. I used it for two years and then replaced it with McAfee.
How was the initial setup?
The setup was straightforward. I did not find the process to be complex at all.
What was our ROI?
I have not measured any ROI at this time.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I'd rate it nine out of ten. It is quite affordable.
What other advice do I have?
I am an end-user.
I'm using the latest version of the solution.
The pricing has been very useful so far. I'd rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Client Engineer at a healthcare company with 1,001-5,000 employees
An endpoint security solution with a valuable threat prevention feature
Pros and Cons
- "I like trap prevention DNS and threat prevention."
- "I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting."
What is our primary use case?
We use Trellix Endpoint Security for pattern-based scanning. We use it on all our handsets. We also use it for behavior-based adaptive threat prevention; it's a solution that will recognize malicious behavior.
What is most valuable?
I like trap prevention DNS and threat prevention.
What needs improvement?
I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting.
For how long have I used the solution?
I have been working with Trellix Endpoint Security for about 15 years.
What do I think about the stability of the solution?
Trellix Endpoint Security is mostly stable. I haven't had any false positives in the last few years.
On a scale from one to ten, I would give stability a nine.
What do I think about the scalability of the solution?
Trellix Endpoint Security is very scalable. Our company has three users, but we have more than 3000 devices.
How are customer service and support?
Technical support is good, and that's an important thing to have. They are very helpful and care about our needs. The best thing is that they speak German, and we can talk to them naturally in our language.
How was the initial setup?
The initial setup is quite straightforward.
What other advice do I have?
Trellix Endpoint Security is best suited for large companies. I would tell potential users to find an excellent partner to configure and build a basic policy setup. A third-level contact is also essential if it's not part of your daily responsibility.
On a scale from to ten, I would give Trellix Endpoint Security a nine.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at a tech services company with 11-50 employees
The central management console is powerful.
Pros and Cons
- "The central management console is powerful. You can manage endpoints, DLP, encryption, and all the other features from a single console."
- "Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing."
What is our primary use case?
We use Trellix to secure our customers' endpoint devices and the cloud. It was a McAfee solution before the Trellix acquisition. Trellix has a full portfolio for local and cloud protection. McAfee MVISION products are managed on the cloud, but some customers need an on-premise local management console.
What is most valuable?
The central management console is powerful. You can manage endpoints, DLP, encryption, and all the other features from a single console.
What needs improvement?
Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing.
For how long have I used the solution?
I have used Endpoint Security for more than 10 years.
What do I think about the stability of the solution?
I rate Trellix nine out of 10 for stability.
What do I think about the scalability of the solution?
I rate Trellix 10 out of 10 for scalability.
How are customer service and support?
I rate Trellix support nine out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have always used McAfee, but I know a little about Symantec. I used it more than a year ago.
How was the initial setup?
I rate Trellix seven out of 10 for ease of setup. It is a complex tool, but you can use many of the new features while you're installing it. The deployment time varies depending on the number of endpoint accounts and how the client is distributed. It typically takes less than a day for a large enterprise. If nothing goes wrong, you can finish in a few hours. One person is enough to deploy and maintain it.
What's my experience with pricing, setup cost, and licensing?
I rate Trellix five out of 10 for affordability. It isn't cheap, but not expensive.
What other advice do I have?
I rate Trellix Endpoint Security nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: January 2026
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