Trellix Endpoint Security Platform Reviews

We primarily use this solution as cover for mobile devices. I'm the manager of pre-sales and we are resellers and users of this solution. We are low-level partners of McAfee.

The solution provides good mobile device protection and it's great that it's on the cloud. The product is compatible and works for all platforms.

I'd like McAfee to include device control on MVISION. The solution currently lacks mobile device management. The cost of the solution is comparatively high and I'd like to see that reduced. 

I've been using MVISION for one year and working with McAfee solutions for the past 10 years. 

The solution is stable for threat protection. 

The solution is scalable.

The technical support is very good. They are very knowledgeable and also happy to help out. 

Positive

The initial setup is easy and very straightforward. 

There's a USD$1,500 supported annual subscription fee that includes maintenance for anywhere between 51 and 100 users. It's USD$30 per users which I think is quite expensive. 

It's important to be clear about your use case and environment before purchasing this solution. 

I rate this solution eight out of 10. 

MVISION offers decent protection.

The email protection isn't efficient enough, and I'd like to see DLP features in the next release. 

I've been using MVISION for three years.

MVISION is stable.

MVISION is scalable. 

Setting up MVISION is easy.

We have an annual license and pay extra for support.

I rate McAfee MVISION Endpoint six out of 10. It's a good product, but not the best. I wouldn't recommend it to others because it's not secure enough. 

McAfee MVISION Endpoint is used for endpoint protection. Protects the files and network against viruses and malware.

The price of McAfee MVISION Endpoint could improve.

I have been using McAfee MVISION Endpoint for approximately one year.

McAfee MVISION Endpoint is stable.

I have previously used Check Point and Microsoft Defender. I would recommend Microsoft Defender over the other solutions I have used.

The installation of the McAfee MVISION Endpoint was simple. We are able to do it remotely from a central location.

I have had a return on investment by using McAfee MVISION Endpoint.

We are on an annual subscription for McAfee MVISION Endpoint. The cost for the license could be less expensive.

I rate McAfee MVISION Endpoint a six out of ten.

The solution enables me to monitor all my endpoints and ensure that our agents are reporting to the FireEye management server. That is key for allowing us to see any suspicious traffic coming in. I'm the delivery manager and we are customers of FireEye. 

I like the console and the GUI is user-friendly. One of the most important and critical features is containment. Suppose something gets infected and there's the possibility of it spreading laterally and causing a problem or compromising a network. FireEye has a feature that enables it to disconnect from a system network so that the infection doesn't spread. 

Even if an incident occurs at night when support teams are not available, the feature can contain the infection so that when the support teams get to work, they can carry out the remediation part and bring the system back to production.

I'd like to see the searches enhanced because when I hand over the product to someone without experience, it should be user-friendly to them as well. If the feature was enhanced, and the amount of data that comes in reduced, it would simplify the process for anyone. 

I've been using this solution for two years. 

The solution is stable.

I haven't had any issues with scalability. 

The support is pretty good, we haven't had any problems. 

Neutral

We had a separate team implementing FireEye and there didn't seem to be any issues so I think deployment was relatively straightforward. 

I prefer FireEye to solutions like CrowdStrike, Carbon Black, and Trend Micro which are not as user-friendly. FireEye is also easier to integrate with the SIEM, so all the logs get pushed and there are no issues getting the device integrated with SIEM. 

I rate this solution nine out of 10. 

The features we have found most valuable have been containment as well as the ability to triage agent activities.

The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time. 

FireEye allows three releases per day which are automated. If the automation fails for some reason, the release fails. FireEye does not allow manual releases. This is why we are moving away from using this solution. 

This is a stable solution.

This is a scalable solution. 

The customer service is good. 

Neutral

I have previously used Symantec at a different company. I think Symantec is the best solution overall. 

The initial setup was quite complex. It took three months for us to roll out the solution. 

The suitability of FireEye for a business depends on the business itself. 
I would rate this solution a seven out of ten. 

McAfee is a security-based company. All of their products are related to the security of networking. We have approximately 15 to 20 customers working with McAfee Endpoint Security.

McAfee Endpoint Security does not hang the machines. They are also not very heavy on the end-users.

Along with improving scalability, I would like DLP features to be added in to the endpoint security. 

I have been using McAfee Endpoint Security for almost 12 years.

The solution is quite stable.

I would give McAfee a 7 out of 10 for scalability, there is room to improve.

The initial installation is not complex. It does depend on how big your network is, but normally it's one day's work.

I believe their prices are very good. Our customers pay an annual license fee.

All of the endpoint security solutions have more or less the same kind of features. There is nothing exceptional about one product versus the other. McAfee is not as strong as other solutions like Kaspersky, Trend Micro, or Carbon Black.

I would not discourage anyone from using McAfee Endpoint Security as it is quite a strong solution. I would rate the solution a 7 out of 10.

The solution is specifically used at the endpoints. We do a lot of integrations with various clients. 

A single agent can cover multiple units.

The installation is pretty straightforward. 

The solution can integrate into other products.

The solution is not really stable. 

Every time we open a ticket with McAfee, their response differs and they are not consistent. For example, they might say the issue will be addressed in the next release. Then, the release comes, and it is not available. Basically, we don't get a resolution from support.

This version is not very effective in our region.

The functionality of the product needs to improve the way it addresses zero-day threat levels.

We've been using the solution since 2003.

The stability isn't so great. We've had issues with it in general and have reached out to technical support for help. 

We have three to five people that use the product right now. In Pakistan, we have three offices in all three major cities and set up the solution for clients. We also use it in the offices.

Technical support is ineffective. Instead of dealing with the issue head-on, they tell us that the problem at hand will be fixed in the next release. They do not help at all.

However, our organization also offers technical support to our clients and we have a good experience - almost 20 years with McAfee and other solutions. We're good at troubleshooting.

We started using Symantec, then we adopted different technologies including McAfee and SSP, which includes Microsoft Defender. We keep changing based on the price structure in the market.

The initial setup is not overly complex or difficult. It's pretty simple and rather straightforward. 

That said, I didn't handle the installation myself. We had a team that did it.

We did the installation with the main product that integrated with McAfee Endpoint Security. Between the two, the installation took a whole day, however, just the McAfee section takes about two or so hours. 

You do need to pay for a license. It's not a good idea to try and get a pirated copy.

We've looked into and worked with McAfee, Trend Micro, Kaspersky, and Symantec.

We, at one time, were the official service partner for Symantec. We still provide support to the Pakistan market on behalf of Symantec.

While the solutions we use are on-premises, the latest upgraded services that we use are moving into the cloud, and the endpoints are on-premises. Now it's sort of a hybrid solution.

I'd rate the solution at a six out of ten.

I'd choose McAfee as maybe the third-best option, based on the experience I've had with it and the issues we've faced.

We are using McAfee Endpoint Security for network security.

There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.

The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place.

In a future release, McAfee could improve by having a fewer resource-consuming agents. When you bundle up all the solutions with an agent, it becomes heavy for the endpoint to handle. This is one drawback that they should improve because some of their competitors, such as Trend Micro and Symantec both have low-consumption agents available.

McAfee has multiple solutions that can be combined together into a single product. There is no need to have this many solutions.

I have been using McAfee Endpoint Security for approximately 10 years.

McAfee Endpoint Security is stable. However, the way we implement it can impact stability sometimes. The stability can fluctuate because of the configuration that we have, or the different types of policy that we have on the endpoints. The configurations can be tweaked and tuned to make it becomes stable again.

The solution is scalable. We have approximately 80,000 endpoints on a single console. If we wanted to increase the number of endpoints it can scale higher.

The support from McAfee is far better than other vendors, such as Trend Micro and Symantec.

I have previously used Symantec and Trend Micro.

The initial setup for an experienced administrator should be easy. The setup can also be easy if you follow the very detailed guide which they call the KB guide that they provide. You can receive good support from the professional services team from McAfee. That is how many organizations usually do the initial setup.

I would advise others that are wanting to implement McAfee Endpoint Security to initially use help from the professional service team at McAfee, it will help a lot by making sure they do all the scalability and enviroment requirements. Additionally, they can ask questions based on their expectation and receive suggestions and answers. As an alternative, if you have an experienced person who is well-versed with implementations then I would use them, if not, I would always recommend using the professional service team at McAfee.

I rate McAfee Endpoint Security a seven out of ten.