We are using McAfee MVISION Endpoint for our endpoints. It manages our antivirus and does antivirus deployments.
Head of Network and Security & Department at National Bank of Greece (Cyprus)
Beneficial advanced threat protection, effective web filtering, and good support
Pros and Cons
- "The most valuable features of McAfee MVISION Endpoint are advanced threat protection, web filtering, and removable storage devices in the DLP."
- "It is a great solution overall."
- "McAfee MVISION Endpoint could improve by an overall simplification of the solution."
What is our primary use case?
What is most valuable?
The most valuable features of McAfee MVISION Endpoint are advanced threat protection, web filtering, and removable storage devices in the DLP.
What needs improvement?
McAfee MVISION Endpoint could improve by an overall simplification of the solution.
For how long have I used the solution?
I have been using McAfee MVISION Endpoint for approximately two years.
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What do I think about the stability of the solution?
McAfee MVISION Endpoint is stable.
What do I think about the scalability of the solution?
We have approximately 200 users using this solution in my organization.
How are customer service and support?
The support from McAfee MVISION Endpoint is very good.
Which solution did I use previously and why did I switch?
We previously used the on-premise version of McAfee MVISION Endpoint. It was very similar. However, we switched so we did not have to manage the server ourselves.
How was the initial setup?
The initial setup of McAfee MVISION Endpoint is not difficult because it is on the cloud. However, policies are complex.
What's my experience with pricing, setup cost, and licensing?
We had a discount when purchasing the solution because of the size of our company and we are happy with the price.
What other advice do I have?
We have two administrators that are managing this solution.
My advice to others is for them to try the solution out. It is important to check, l the complexity of the solution because it's a great solution with lots of features and can do very granular settings. However, this can also be something that can be a hindrance because it does make it a very complex solution to learn.
It is a great solution overall. There is a bit of a learning curve on it when you compare it with other platforms, which I think might be simpler to manage, or more straightforward. It's a very complex solution you have to get used to it.
I rate McAfee MVISION Endpoint an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Information Technology Administrator at Aighospital
Works well and offers easy administration but is too heavy for the end user
Pros and Cons
- "The stability has been great."
- "McAfee is working perfectly, the productivity itself is great, there are really a lot of features, the endpoint administration is very easy, the initial setup was simple, the stability has been great, and you can scale the product."
- "It is a very heavy tool, unfortunately."
- "I don't recommend McAfee for endpoint users."
What is our primary use case?
We primarily use the solution for our endpoints.
What is most valuable?
McAfee is working perfectly. The productivity itself is great.
There are really a lot of features in McAfee.
The endpoint administration is very easy.
We found the initial setup to be simple.
The stability has been great.
You can scale the product.
What needs improvement?
I'm not feeling any critical care is missing in the solution.
It is a very heavy tool, unfortunately.
It could always be a bit more stable.
For how long have I used the solution?
I've used the solution for three years. I've used it for a while now.
What do I think about the stability of the solution?
It's stable and reliable. I've been happy with the performance. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It's not a problem if you would like to expand it.
We have about 430 users on the product right now.
There are no plans to increase usage at this time. In fact, we are using it less and less.
How are customer service and support?
Technical support has been fine. We haven't really had any big problems to deal with.
Which solution did I use previously and why did I switch?
I've also used Check Point.
How was the initial setup?
We deployed the solution three years ago. It was not hard to implement. It's all pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact pricing. I'm not sure what it breaks down to, per user.
What other advice do I have?
We are using the latest version of the solution. I'm not sure of the version number. We keep it updated.
I don't recommend McAfee for endpoint users. This is a very crucial tool that to have these days. However, it is too heavy for the end user.
I'd rate it six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trellix Endpoint Security Platform
August 2026
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,806 professionals have used our research since 2012.
Systems Engineer at a consultancy with 1,001-5,000 employees
Great ePolicy orchestrator, seamlessly expands, and offers good reliability
Pros and Cons
- "It's very stable and reliable."
- "McAfee is one of my favorites; it's very stable and reliable, and there are no bugs or glitches."
- "Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI."
What is our primary use case?
We primarily use the solution for endpoint security.
What is most valuable?
One of the strengths of McAfee in general, not only in the Endpoint, is the ePolicy orchestrator. It's a single management platform for all the solutions and also a single agent. From my experience, with all other products, it becomes easy to use with multiple deployments.
With McAfee, what you do is you just upload and download some packages for specific features. For example, with endpoint security, you get only the four features, the firewall, web control, the ATP, and then threat prevention. Should the client would want an additional feature, for example, device control, full-blown DLP, or application control, then we can add the packages for that and then easily deploy it with the client.
What needs improvement?
Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI. They need to just keep up with the current trends. It's still a bit old-looking. That said, with the CASB, their other solutions their cloud solutions, they're already on the way with that. They are working on improving things.
The initial setup can be a bit difficult.
They should offer further application control. The way of doing the application control is based on an inventory scan. It would be great and it would be at par with other solutions if they would be able to improve that into a category-based application control.
For how long have I used the solution?
I've used the solution for about three years.
What do I think about the stability of the solution?
McAfee is one of my favorites. It's very stable and reliable. There are no bugs or glitches.
What do I think about the scalability of the solution?
We have been able to scale. For example, a client who wanted to migrate their on-premise solution and then move to the cloud found it to be pretty straightforward. With things like this, there is still room for improvement and there can be trouble doing that. However, with the experience that I had during the migration, it was pretty smooth and seamless.
How are customer service and support?
I haven't had any experience with technical support. I'm working as a presales engineer, however, I have colleagues who've had a few experiences with McAfee technical support. Usually, it's all about clarifications around the licensing or loading of the license. For example, we have had experiences with the license already loaded to the client's account and we haven't received the email yet. When that happens, we have no way of accessing the account of the client. In those instances, we'd reach out to support. Beyond that, we don't really need help.
Which solution did I use previously and why did I switch?
I have experience with Trend Micro, Sophos, and McAfee.
The main difference is their single solution. There's one single pane of glass you're looking at which gets easier with the maintenance. The utilization is also great. It takes away the customer of having to deal with problems with the utilization. There's a balance between the performance of the agent as well as the operation of the client. You won't hear a client complaining that a McAfee solution.
The threat intelligence with respect to endpoint security is great too. With the threat intelligence and McAfee having been in the industry for so long, it has a better capability of protecting our endpoints.
How was the initial setup?
For the setup, if you're not familiar with it, it can be a challenge. From my experience, when I just started working with McAfee, it was really hard to understand how the policies work, how the policies should be implemented and how would you assign them to certain groups. If you're just getting started, it's hard. However, if you're already familiar with how policy creation works and how you're supposed to assign it to certain groups or certain users, then it becomes easier over time.
For every 100 users, one person is enough in terms of handling maintenance tasks. Management is easy as you can manage everything from a single pane of glass. It doesn't require a lot of manpower.
What's my experience with pricing, setup cost, and licensing?
If you look from the Gartner perspective, and if we're only looking at the leaders' quadrant, McAfee is around five out of five in terms of price affordability. Among all other solutions, it has really a reasonable price. If you look at the entire Magic Quadrant, not only the leaders' quadrant, McAfee is even better. There are other solutions that have a more reasonable price, however, it also comes at the cost of the quality that we're offering.
What other advice do I have?
I'm a reseller and solutions provider.
It can be deployed in a virtualized environment or on the cloud. It depends on the client's requirements. I typically recommend the SaaS environment, however, in the Phillippines, it's mostly on-premises still. In that case, we may use a virtualized or physical server.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
CEO at a tech services company with 1-10 employees
Central management that enhances endpoint protection with helpful support
Pros and Cons
- "The EPO, the ePolicy Orchestrator, is the best endpoint protection central management system."
- "The detection and response capabilities need to be improved."
What is our primary use case?
We use Trellix Endpoint Security for endpoint protection, including virus protection for desktops, laptops, and servers. The solution includes special dedicated modules, such as those for Microsoft SharePoint security.
How has it helped my organization?
Trellix Endpoint Security helps us support and secure a large number of endpoints efficiently. We have a lot of installations, supporting up to twenty thousand endpoints. With the central management system EPO, it has significantly improved our ability to manage security across these devices.
What is most valuable?
The EPO, the ePolicy Orchestrator, is the best endpoint protection central management system.
Trellix Endpoint Security has a lot of special small modules that I like very much, such as access protection, adaptive threat prevention, exclusion capabilities, and logging capabilities. Together with disk encryption or file encryption, it provides a comprehensive solution.
What needs improvement?
The detection and response capabilities need to be improved. The product is not sharp enough in catching viruses, and we often have to use additional components alongside the pure endpoint security. Symantec, for example, might be better in this area.
For how long have I used the solution?
We have been working with Trellix Endpoint Security for about 20 years.
What do I think about the stability of the solution?
The stability of the solution is very high, I'd rate it around eight or nine out of ten.
What do I think about the scalability of the solution?
Scalability is high; I'd rate it 20 out of ten if possible.
How are customer service and support?
Technical support is correct and absolutely helpful. We had some issues during the migration from McAfee to Trellix, particularly with account migrations, but generally, support has been good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Fortinet Endpoint Management, Symantec, Kaspersky, Check Point, and others. Among these, I find that the EPO system of Trellix is the best.
How was the initial setup?
I like the initial setup very much because Trellix Endpoint Security has a lot of special small modules and configurations. It's flexible and allows for detailed customizations.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is correct and justified for the value it provides.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical consultant at a construction company with 51-200 employees
Protects server files deployed in the web tier but have poor support
Pros and Cons
- "HIPS protects server files from being modified or deleted by unauthorized users. It's primarily deployed in the web tier."
- "It is a bit technical. The user interface has some significant limitations, mainly when using HIPS on the server side, to protect files from being changed or deleted by hackers, users, or administrators."
What is our primary use case?
I'm working on a project for the Hong Kong library system under the Hong Kong government. They provide workstations in the library for citizens to access the Internet. The ENS needs to be installed on all the PCs in the library. Another part involves the CSWA for the server farm. They are upgrading the entire library system, including the rental system, book search, eBooks, multimedia, and other services. The CSWA modules are primarily for the backend servers, including Linux and Windows.
How has it helped my organization?
Detection and response functionality meet our requirements, but the support is poor.
What is most valuable?
HIPS protects server files from being modified or deleted by unauthorized users. It's primarily deployed in the web tier.
What needs improvement?
It is a bit technical. The user interface has some significant limitations, mainly when using HIPS on the server side, to protect files from being changed or deleted by hackers, users, or administrators. The UI only allows for the inclusion of files using wildcards.
For example, it can protect an entire directory or a subdirectory, but it doesn't let you select specific files within a directory.
For how long have I used the solution?
I have been using Trellix Endpoint Security (ENS) as an implementor for two years.
What do I think about the stability of the solution?
We haven't had any system crashes or problems in most cases. SolidCore is not compatible with some kernels, which is causing problems. Endpoint, HIPS, and anti-theft are working fine so far.
I rate the solution’s stability as seven out of ten.
What do I think about the scalability of the solution?
We use one ePO server to manage around four thousand endpoints, including servers. This single server effectively handles this load.
It is suitable for medium and large enterprises.
I rate the solution’s scalability as seven out of ten.
How are customer service and support?
Support is poor. A module called Solidcore needs to match with the OS kernel in one area. The support for this module has been slow because it doesn't match the latest OS. As a result, we haven't been able to upgrade our OS because McAfee does not support the latest version. We've also encountered issues where the product can't be upgraded or installed successfully. We're managing over 300 servers and 3,000 workstations. Upgrading has been a nightmare with this setup.
It provides a slow response. Sometimes, getting feedback takes a few days, and that is also not to the point.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy and straightforward. Determining specific modules and functions often involves a lot of trial and error. Deployment takes only a couple of days.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Head of Business at Variyas Labs Pvt Ltd
Has automated software updates and operates independently without any integration needs
Pros and Cons
- "The product can be installed in almost any environment"
What is our primary use case?
Trellix Endpoint Security is a cloud-based solution in which all the servers are installed with a McAfee Trellix agent, and that agent manages the server for any potential damage or threat.
What is most valuable?
It's crucial to always keep the antivirus and anti-malware software updated, which is implemented automatically by the agent of Trellix Endpoint Security. The agent, as part of the solution, continuously monitors the system and transmits data to the central server, where the latest antivirus definitions and remedy features are implemented across the systems.
For how long have I used the solution?
I have been using Trellix Endpoint Security for a year.
What do I think about the stability of the solution?
The solution is stable enough and implements monitoring requirements effectively. In some applications, it has been found that the solution can make a system lag in pace and thus impact the performance. If the aforementioned scenario occurs, then an administrator needs to run a benefits vs. risks analysis to decide whether to continue with the antivirus or not.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. The product can be installed in almost any environment, you just need to purchase a license and install the product. The licenses should be procured as per the user needs.
How are customer service and support?
For a paid version of Trellix Endpoint Security, satisfying customer support can be experienced.
How was the initial setup?
The setup of Trellix Endpoint Security is extremely easy. The deployment process involves installing an agent on the system. The moment the antivirus agent's service commences, it immediately connects to the central server and becomes completely operational.
The website of Trellix Endpoint Security conveys a deployer about which agent should be used as per the operating system; if it's Windows, then the Windows agent needs to be installed.
What other advice do I have?
There is an international virus database and all products like Trellix Endpoint Security have to sync the virus definition data with the international database. As part of the vulnerability assessment, the antivirus software developing companies have to keep their data synced with the centralized database.
Whenever any vulnerability or an attack is identified, immediately a vulnerability report is generated and uploaded. Following the aforementioned incident, all the antivirus companies immediately update their virus eradicating tools so that new or unknown attacks can be easily mitigated. New viruses, Trojans, or attacks are being invented and circulated all the time, so companies have to consistently keep updating their system.
The antivirus agent keeps running and analyzing the system it's installed in, but there is no effective data regarding the analysis or detection. For instance, suppose a virus intervened in your system at 12:00 AM and immediately it was detected, then you can claim the antivirus solution to be the most effective.
I would definitely recommend that others use Trellix Endpoint Security; in an enterprise environment, they must have an antivirus, including the local and remote systems, if used. I would overall rate Trellix Endpoint Security as nine out of ten. The solution doesn't need to be integrated with other tools to function effectively.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales and product manager at Mi Mi Informatics Joint Stock Company
Has robust integration with ePO, enabling centralized management capabilities
Pros and Cons
- "It also allows multifunctionality within a single platform."
- "The platform needs improvement in terms of handling heavy databases."
What is our primary use case?
We use the product for EDR purposes.
What is most valuable?
The product has robust integration with ePO (ePolicy Orchestrator), offering centralized management capabilities. It also allows multifunctionality within a single platform. They offer endpoint and NLP protection as well.
What needs improvement?
The platform needs improvement in terms of handling heavy databases. We encounter database unavailability for a prolonged period. Its integration capabilities with security platforms like FireEye could be enhanced.
For how long have I used the solution?
We have been using Trellix Endpoint Security for over a decade.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
We manage around 20,000 endpoints for our enterprise customers. It is a scalable product.
How are customer service and support?
The technical support works fast and is knowledgeable and customer-friendly.
How was the initial setup?
We have to follow a step-by-step process to implement Trellix Endpoint Security. It can be deployed in the cloud and on-premises.
What about the implementation team?
I recommend product deployment assistance from a consultant, distributor, or reseller.
What's my experience with pricing, setup cost, and licensing?
Trellix Endpoint Security is an inexpensive platform.
What other advice do I have?
I recommend Trellix Endpoint Security to people looking for endpoint protection. I rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager- Process Excellence at Datamatics Business Solutions
A cloud solution for security purposes but performs slowly during usage
What is our primary use case?
We use the solution for security purposes.
What is most valuable?
The solution is valuable for security aspects.
What needs improvement?
The solution should respond faster. Whenever Trelix runs, the system slows down.
For how long have I used the solution?
I have been using Trellix for two years. We are using the latest version of the solution.
What do I think about the stability of the solution?
The product’s stability is good.
I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
The solution is scalable. Around 3,000 users are using this solution.
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
Technical support is good. They respond faster.
How was the initial setup?
The initial setup is simple.
What other advice do I have?
Ten people are required for maintenance.
You should monitor how efficiently the solution functions, how it will impact your system, and how many files will be processed. The more files your system has, the more security time is needed to scan them daily. Due to this, your system may become slower. Trelix ensures the system does not slow down even when Trelix runs in the background.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Specialist at asystel italia
A stable solution that offers good technical support and can be implemented without much difficulties
Pros and Cons
- "It is a stable solution...The solution's technical support is good."
- "There are certain shortcomings in the features concerning DLP in Trellix, where certain additions must be made in the future."
What is our primary use case?
In Trellix Endpoint Security, I use all modules, including firewall and web control, except for encryption.
What needs improvement?
There are certain shortcomings in the features concerning DLP in Trellix, where certain additions must be made in the future.
For how long have I used the solution?
I have been using Trellix Endpoint Security for five years. My company is a customer of the solution.
What do I think about the stability of the solution?
It is a stable solution. If I consider using Trellix Endpoint Security right now, I won't find it a problem since it is a good product to use.
What do I think about the scalability of the solution?
There are around 800 users of the solution in my company.
How are customer service and support?
The solution's technical support is good. Whenever I open or raise a ticket with Trellix's support team, I get a response from their end.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The implementation part of the product is not difficult. From an implementation perspective, I find the product to be good enough.
For me, the product's deployment in all endpoints takes an hour, and it is a simple process. I don't know if the deployment process is still simple or not and whether improvements have been made to the solution.
What other advice do I have?
I find Trellix Endpoint Security to be a good product. In Trellix Endpoint Security, it is not simple to understand the policies and rules, but it is good as an antivirus product. Trellix Endpoint Security is not easy to use, especially since the mechanism of communication is not very good.
I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Professional Manager at Hermeticon
An easy-to-maintain tool for endpoint protection that needs to consider resolving its performance issues
Pros and Cons
- "The installation phase of the solution was very easy."
- "Performance is a problematic area in the solution needing improvement."
What is our primary use case?
My company uses Trellix Endpoint Security (ENS) for endpoint protection and scanning.
What is most valuable?
The most valuable feature of the solution is its advanced ability to search for threats.
What needs improvement?
Performance is a problematic area in the solution needing improvement. There are some weird problems in the endpoint protection or security of the solution.
For how long have I used the solution?
I have been using Trellix Endpoint Security (ENS) for two years. I am an end user of the product.
What do I think about the stability of the solution?
Though it is a stable solution, we face performance issues with the solution in our company.
What do I think about the scalability of the solution?
Considering my company's current scenario, there are around 5000 users of the solution.
How was the initial setup?
The installation phase of the solution was very easy.
The deployment phase of the solution takes around an hour.
Only one IT person is required to install the solution.
What about the implementation team?
My company contacts the product's local integrator for support.
What's my experience with pricing, setup cost, and licensing?
Trellix Endpoint Security (ENS) is not a cheap solution. I don't know about the licensing course since my company uses the solution with the licenses provided by our central health center office, a public organization managed by the government. I don't think any costs are involved in the maintenance of the solution.
What other advice do I have?
It is very easy to maintain the solution.
I suggest checking for the product's performance issues for those planning to use the solution.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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