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Real User
Mar 20, 2023
Reliable with excellent pricing and good reliability
Pros and Cons
  • "I found the initial setup to be easy."
  • "We'd like better UI on the management screen."

What is our primary use case?

We primarily use the solution as a basic antivirus. It's for protection. We centralize the management of 50 computers. 

How has it helped my organization?

The solution offers us more security and less chance of getting a virus. So far, we have had no viruses. 

What is most valuable?

So far, the experience has been positive. 

The pricing is good. It is very reliable. 

It offers good centralized management.  

The solution is scalable.

It is stable. 

I found the initial setup to be easy. 

What needs improvement?

We'd like better UI on the management screen. It could be a bit simplified, which would make it easier to use. 

Buyer's Guide
Trellix Endpoint Security Platform
July 2026
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for a while. I've used it for two years so far. 

What do I think about the stability of the solution?

The solution has high stability. It doesn't crash or freeze. There are no bugs or glitches. The solution has been reliable. 

What do I think about the scalability of the solution?

The solution has a high level of scalability. It is easy to expand as needed. 

How are customer service and support?

I've never used technical support at all. I cannot speak to how helpful or responsive they would be. 

Which solution did I use previously and why did I switch?

I also used Kaspersky. I used it for two years and then replaced it with McAfee. 

How was the initial setup?

The setup was straightforward. I did not find the process to be complex at all. 

What was our ROI?

I have not measured any ROI at this time. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I'd rate it nine out of ten. It is quite affordable. 

What other advice do I have?

I am an end-user. 

I'm using the latest version of the solution. 

The pricing has been very useful so far. I'd rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Client Engineer at KSB
Real User
Mar 11, 2023
An endpoint security solution with a valuable threat prevention feature
Pros and Cons
  • "I like trap prevention DNS and threat prevention."
  • "I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting."

What is our primary use case?

We use Trellix Endpoint Security for pattern-based scanning. We use it on all our handsets. We also use it for behavior-based adaptive threat prevention; it's a solution that will recognize malicious behavior.

What is most valuable?

I like trap prevention DNS and threat prevention.

What needs improvement?

I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting.

For how long have I used the solution?

I have been working with Trellix Endpoint Security for about 15 years.

What do I think about the stability of the solution?

Trellix Endpoint Security is mostly stable. I haven't had any false positives in the last few years.

On a scale from one to ten, I would give stability a nine.

What do I think about the scalability of the solution?

Trellix Endpoint Security is very scalable. Our company has three users, but we have more than 3000 devices.

How are customer service and support?

Technical support is good, and that's an important thing to have. They are very helpful and care about our needs. The best thing is that they speak German, and we can talk to them naturally in our language.

How was the initial setup?

The initial setup is quite straightforward.

What other advice do I have?

Trellix Endpoint Security is best suited for large companies. I would tell potential users to find an excellent partner to configure and build a basic policy setup. A third-level contact is also essential if it's not part of your daily responsibility. 

On a scale from to ten, I would give Trellix Endpoint Security a nine.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security Platform
July 2026
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
Marty_Barron - PeerSpot reviewer
Regional Cyber Security Manager at a consultancy with 10,001+ employees
Real User
Feb 24, 2023
Offers a variety of plugins, is reasonably stable, and has fair pricing
Pros and Cons
  • "The extendability is great."
  • "The solution needs to work on memory consumption. It is too high."

What is our primary use case?

We primarily use the solution for managed defense. It is a next-generation EDR, similar to Cylance and CrowdStrike. It's used for endpoint enforcement. 

What is most valuable?

It offers more plugins for endpoints in order to extend endpoint protection. There are a variety of plugin options.

The extendability is great. 

It is pretty stable.

The product is very scalable.

We find the pricing to be in line with the current market.

What needs improvement?

The solution needs to work on memory consumption. It is too high. EDRs are notorious for this. 

Technical support could be improved a bit. They are doing a lot with the acquisition and rebranding, and things may take a while to settle. 

For how long have I used the solution?

We've used the solution for 18 months. 

What do I think about the stability of the solution?

The solution is stable and reliable. It's just as stable as anything else on the market. This is a stable build. All of it does depend on the interaction with the Microsoft patches. Most of the time, the performance is quite good. 

What do I think about the scalability of the solution?

The solution scales well and has a lot of device plugins. I'd rate it a ten out of ten. You can do all kinds of things with it that you can't do with other endpoint protection options. 

How are customer service and support?

Technical support isn't ideal. It's not that it is awful; it's just not fantastic. 

Which solution did I use previously and why did I switch?

I'm also familiar with Cylance and CrowdStrike, which I've used at a different company.

How was the initial setup?

I wasn't involved with the initial setup. However, we have a top-notch implementation engineer. 

What about the implementation team?

We had the vendor's assistance, and we've always had an excellent experience using them. 

What's my experience with pricing, setup cost, and licensing?

I am not sure about the exact costs. However, my understanding is it is comparable to Crowdstrike. Like other solutions, the more endpoints you have, the less the cost. 

What other advice do I have?

We're customers. We're an international conglomerate. They are our vendor, and they are partners with us on our security journey. 

I'd advise people to use Managed Defense. It pays for itself. 

I'd rate the solution a solid eight out of ten overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AndyPittas - PeerSpot reviewer
Head of Network and Security & Department at National Bank of Greece (Cyprus)
Real User
Oct 20, 2022
Beneficial advanced threat protection, effective web filtering, and good support
Pros and Cons
  • "The most valuable features of McAfee MVISION Endpoint are advanced threat protection, web filtering, and removable storage devices in the DLP."
  • "It is a great solution overall."
  • "McAfee MVISION Endpoint could improve by an overall simplification of the solution."

What is our primary use case?

We are using McAfee MVISION Endpoint for our endpoints. It manages our antivirus and does antivirus deployments.

What is most valuable?

The most valuable features of McAfee MVISION Endpoint are advanced threat protection, web filtering, and removable storage devices in the DLP.

What needs improvement?

McAfee MVISION Endpoint could improve by an overall simplification of the solution.

For how long have I used the solution?

I have been using McAfee MVISION Endpoint for approximately two years.

What do I think about the stability of the solution?

McAfee MVISION Endpoint is stable.

What do I think about the scalability of the solution?

We have approximately 200 users using this solution in my organization.

How are customer service and support?

The support from McAfee MVISION Endpoint is very good.

Which solution did I use previously and why did I switch?

We previously used the on-premise version of McAfee MVISION Endpoint. It was very similar. However, we switched so we did not have to manage the server ourselves.

How was the initial setup?

The initial setup of McAfee MVISION Endpoint is not difficult because it is on the cloud. However, policies are complex.

What's my experience with pricing, setup cost, and licensing?

We had a discount when purchasing the solution because of the size of our company and we are happy with the price.

What other advice do I have?

We have two administrators that are managing this solution.

My advice to others is for them to try the solution out. It is important to check, l the complexity of the solution because it's a great solution with lots of features and can do very granular settings. However, this can also be something that can be a hindrance because it does make it a very complex solution to learn. 

It is a great solution overall. There is a bit of a learning curve on it when you compare it with other platforms, which I think might be simpler to manage, or more straightforward. It's a very complex solution you have to get used to it.

I rate McAfee MVISION Endpoint an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suresh Pathipatti - PeerSpot reviewer
Senior Information Technology Administrator at Aighospital
Real User
Sep 17, 2022
Works well and offers easy administration but is too heavy for the end user
Pros and Cons
  • "The stability has been great."
  • "McAfee is working perfectly, the productivity itself is great, there are really a lot of features, the endpoint administration is very easy, the initial setup was simple, the stability has been great, and you can scale the product."
  • "It is a very heavy tool, unfortunately."
  • "I don't recommend McAfee for endpoint users."

What is our primary use case?

We primarily use the solution for our endpoints. 

What is most valuable?

McAfee is working perfectly. The productivity itself is great.

There are really a lot of features in McAfee.

The endpoint administration is very easy.

We found the initial setup to be simple. 

The stability has been great.

You can scale the product.

What needs improvement?

I'm not feeling any critical care is missing in the solution.

It is a very heavy tool, unfortunately.

It could always be a bit more stable. 

For how long have I used the solution?

I've used the solution for three years. I've used it for a while now. 

What do I think about the stability of the solution?

It's stable and reliable. I've been happy with the performance. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It's not a problem if you would like to expand it.

We have about 430 users on the product right now. 

There are no plans to increase usage at this time. In fact, we are using it less and less. 

How are customer service and support?

Technical support has been fine. We haven't really had any big problems to deal with. 

Which solution did I use previously and why did I switch?

I've also used Check Point. 

How was the initial setup?

We deployed the solution three years ago. It was not hard to implement. It's all pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. I'm not sure what it breaks down to, per user.

What other advice do I have?

We are using the latest version of the solution. I'm not sure of the version number. We keep it updated. 

I don't recommend McAfee for endpoint users. This is a very crucial tool that to have these days. However, it is too heavy for the end user.  

I'd rate it six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ITOfficer at a educational organization with 201-500 employees
Real User
Top 20
Sep 13, 2022
An informative dashboard and immediate reporting and notifications
Pros and Cons
  • "We really like the dashboard from Trellix and we've found that it's pretty informative."
  • "What it does, it does really well, and you're able to experience possibly what's among the best products in the market."
  • "The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
  • "The solution consumes a lot of end user memory and CPU, so you need to have a computer that has a lot of resources for you to properly run Trellix."

What is our primary use case?

Our use case is pretty straightforward. We have the central ePO that's running, and clients connect to it. All the clients connect to the ePO for updates and the ePO is able to go out and get updates, so it's pretty much like a star topology where you have the ePO sitting at the middle and handling all the requests from the clients and the servers.

What is most valuable?

We really like the dashboard from Trellix and we've found that it's pretty informative. Also, the reporting is pretty much immediate, so if there's any activity on the network, you're able to get notifications immediately. That's something that we really like about this product.

What needs improvement?

The solution consumes a lot of end user memory and CPU, so you need to have a computer that has a lot of resources for you to properly run Trellix. The agent ends up using a lot of resources, either RAM or CPU, and at times that bogs down users. I don't know if it's possible to have a lighter version of the agent, but if the agent was lighter it wouldn't consume so many resources, which would be good.

It's a bit complex. It's very granular and you need to really, really know the ins and outs of configuration. If you are specifically configuring an XML against ransomware, some very special setup, it can end up being a bit technical. You wouldn't want to make any mistakes while doing your configuration. A single configuration can make you lose whatever you wanted to do.

The other thing is if the engine would also focus more on malware, sort of an anti-malware. Trellix doesn't really focus so much on the anti-malware side, but there are other better performing antivirus or endpoint products that have better engines or they have a higher detection rate compared to what Trellix is currently providing.

For how long have I used the solution?

I have been working with this solution for about three years.

What do I think about the stability of the solution?

If you've given the solution the resources that it needs, it's pretty much stable and it's able to continuously run uninterrupted. I've never seen any down times, so I'd say it's pretty much stable and it's built well.

What do I think about the scalability of the solution?

As far as scalability, I think the solution is able to handle quite a bit. We have around three admins who interact with the product. Then we have the rest of the organization who interface with it, which is around 300 to 500 employees.

How are customer service and support?

The tech support was pretty responsive and I believe all my questions were answered within the stated timeline. I can't remember what my questions were about, but I spoke with the technical team and got the help that I deserved. I would rate the support as a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

From a technical side, it's not so complicated. Of course, you need to set up your server correctly, and then deploying it to the agent is pretty simple. The setup on the server is the one that is a bit technical. You can't have a default deployment, so once you do your deployment you need to set up rules that work within your environment to be able to safeguard it against suspect files or potentially unwanted programs. You need to know exactly what to do, and that's the point that may not be very friendly to admin, because they might not know all of the threats that are out there. You can't really foresee a threat that you don't know about, or rather you don't know if you'd block it or not. The initial setup is pretty much straightforward if you're an IT person, but the configuration side has a learning curve. It takes quite some bit of time to really know exactly what you're doing.

What about the implementation team?

We handled implementation in-house because when we got the licensing, we also got training modules from Trellix. Trellix has KB articles, which are pretty much straightforward and really helped quite a bit. I'd say it took about four hours to deploy from the time we started with a clean machine to the time that we started pulling updates and deploying to client machines.

On a scale of one to five, I'd give the setup a four, because the product pretty much does what it says it does, but it's not perfect. If you're an IT person, you'll be able to deploy it, and sending the Agent file to clients is pretty much a no-brainer.

The maintenance bit is okay as well. There's not a high amount of maintenance because you can automate many activities. You just need to make sure that your server is able to pick up the updates that are necessary, and make sure the databases are running okay. It's nothing new if you're in the IT environment, just making sure everything is running properly. I've never landed on an update that broke the application.

What was our ROI?

I believe for organizations that are looking for what Trellix is offering right now, there is a definite return on investment.

What's my experience with pricing, setup cost, and licensing?

I think Trellix is more on the higher side of the market, just on a general scale, but I also think it depends on what particular package you choose. Different packages have different rates. I would give the pricing a three out of five. It depends on your usage because if the product works for you, then you might say the price is right. At one point it worked for us, but we have shifted our goals.

Which other solutions did I evaluate?

We currently considering switching from Trellix to Bitdefender mainly because Trellix isn't really focused on malware, and right now most threats are coming from within the organization as malware. Malware is something that can stop business continuity, so that's one of our main areas of focus, and Trellix is not doing really well within that perspective.

What other advice do I have?

I would recommend Trellix to someone as long as they know exactly what they're looking for within the organization. For instance, Trellix is very granular, so if you have a dedicated security department that can customize policies and XML documents at a very fine level and specifically work on this product, then I would say, go for it. The solution is going to serve them well, because what it does, it does really well. You're able to experience possibly what's among the best products in the market. I would recommend it as long as the people know exactly what they're getting into and they're ready to handle the challenge.

On a scale of one to ten, I would give Trellix an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Meleria Mangaring - PeerSpot reviewer
Systems Engineer at a consultancy with 1,001-5,000 employees
Real User
Top 20
Jun 25, 2022
Great ePolicy orchestrator, seamlessly expands, and offers good reliability
Pros and Cons
  • "It's very stable and reliable."
  • "McAfee is one of my favorites; it's very stable and reliable, and there are no bugs or glitches."
  • "Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI."

What is our primary use case?

We primarily use the solution for endpoint security.

What is most valuable?

One of the strengths of McAfee in general, not only in the Endpoint, is the ePolicy orchestrator. It's a single management platform for all the solutions and also a single agent. From my experience, with all other products, it becomes easy to use with multiple deployments. 

With McAfee, what you do is you just upload and download some packages for specific features. For example, with endpoint security, you get only the four features, the firewall, web control, the ATP, and then threat prevention. Should the client would want an additional feature, for example, device control, full-blown DLP, or application control, then we can add the packages for that and then easily deploy it with the client. 

What needs improvement?

Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI. They need to just keep up with the current trends. It's still a bit old-looking. That said, with the CASB, their other solutions their cloud solutions, they're already on the way with that. They are working on improving things. 

The initial setup can be a bit difficult. 

They should offer further application control. The way of doing the application control is based on an inventory scan. It would be great and it would be at par with other solutions if they would be able to improve that into a category-based application control.

For how long have I used the solution?

I've used the solution for about three years. 

What do I think about the stability of the solution?

McAfee is one of my favorites. It's very stable and reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

We have been able to scale. For example, a client who wanted to migrate their on-premise solution and then move to the cloud found it to be pretty straightforward. With things like this, there is still room for improvement and there can be trouble doing that. However, with the experience that I had during the migration, it was pretty smooth and seamless.

How are customer service and support?

I haven't had any experience with technical support. I'm working as a presales engineer, however, I have colleagues who've had a few experiences with McAfee technical support. Usually, it's all about clarifications around the licensing or loading of the license. For example, we have had experiences with the license already loaded to the client's account and we haven't received the email yet. When that happens, we have no way of accessing the account of the client. In those instances, we'd reach out to support. Beyond that, we don't really need help. 

Which solution did I use previously and why did I switch?

I have experience with Trend Micro, Sophos, and McAfee.

The main difference is their single solution. There's one single pane of glass you're looking at which gets easier with the maintenance. The utilization is also great. It takes away the customer of having to deal with problems with the utilization. There's a balance between the performance of the agent as well as the operation of the client. You won't hear a client complaining that a McAfee solution.

The threat intelligence with respect to endpoint security is great too. With the threat intelligence and McAfee having been in the industry for so long, it has a better capability of protecting our endpoints.

How was the initial setup?

For the setup, if you're not familiar with it, it can be a challenge. From my experience, when I just started working with McAfee, it was really hard to understand how the policies work, how the policies should be implemented and how would you assign them to certain groups. If you're just getting started, it's hard. However, if you're already familiar with how policy creation works and how you're supposed to assign it to certain groups or certain users, then it becomes easier over time.

For every 100 users, one person is enough in terms of handling maintenance tasks. Management is easy as you can manage everything from a single pane of glass. It doesn't require a lot of manpower. 

What's my experience with pricing, setup cost, and licensing?

If you look from the Gartner perspective, and if we're only looking at the leaders' quadrant, McAfee is around five out of five in terms of price affordability. Among all other solutions, it has really a reasonable price. If you look at the entire Magic Quadrant, not only the leaders' quadrant, McAfee is even better. There are other solutions that have a more reasonable price, however, it also comes at the cost of the quality that we're offering.

What other advice do I have?

I'm a reseller and solutions provider. 

It can be deployed in a virtualized environment or on the cloud. It depends on the client's requirements. I typically recommend the SaaS environment, however, in the Phillippines, it's mostly on-premises still. In that case, we may use a virtualized or physical server.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
VishalSingh15 - PeerSpot reviewer
Head of Business at Variyas Labs Pvt Ltd
Real User
Top 5Leaderboard
Jun 3, 2024
Has automated software updates and operates independently without any integration needs
Pros and Cons
  • "The product can be installed in almost any environment"

    What is our primary use case?

    Trellix Endpoint Security is a cloud-based solution in which all the servers are installed with a McAfee Trellix agent, and that agent manages the server for any potential damage or threat.

    What is most valuable?

    It's crucial to always keep the antivirus and anti-malware software updated, which is implemented automatically by the agent of Trellix Endpoint Security. The agent, as part of the solution, continuously monitors the system and transmits data to the central server, where the latest antivirus definitions and remedy features are implemented across the systems. 

    For how long have I used the solution?

    I have been using Trellix Endpoint Security for a year. 

    What do I think about the stability of the solution?

    The solution is stable enough and implements monitoring requirements effectively. In some applications, it has been found that the solution can make a system lag in pace and thus impact the performance. If the aforementioned scenario occurs, then an administrator needs to run a benefits vs. risks analysis to decide whether to continue with the antivirus or not. 

    What do I think about the scalability of the solution?

    I would rate the scalability a ten out of ten. The product can be installed in almost any environment, you just need to purchase a license and install the product. The licenses should be procured as per the user needs. 

    How are customer service and support?

    For a paid version of Trellix Endpoint Security, satisfying customer support can be experienced. 

    How was the initial setup?

    The setup of Trellix Endpoint Security is extremely easy. The deployment process involves installing an agent on the system. The moment the antivirus agent's service commences, it immediately connects to the central server and becomes completely operational. 

    The website of Trellix Endpoint Security conveys a deployer about which agent should be used as per the operating system; if it's Windows, then the Windows agent needs to be installed. 

    What other advice do I have?

    There is an international virus database and all products like Trellix Endpoint Security have to sync the virus definition data with the international database. As part of the vulnerability assessment, the antivirus software developing companies have to keep their data synced with the centralized database.

    Whenever any vulnerability or an attack is identified, immediately a vulnerability report is generated and uploaded. Following the aforementioned incident, all the antivirus companies immediately update their virus eradicating tools so that new or unknown attacks can be easily mitigated. New viruses, Trojans, or attacks are being invented and circulated all the time, so companies have to consistently keep updating their system. 

    The antivirus agent keeps running and analyzing the system it's installed in, but there is no effective data regarding the analysis or detection. For instance, suppose a virus intervened in your system at 12:00 AM and immediately it was detected, then you can claim the antivirus solution to be the most effective.

    I would definitely recommend that others use Trellix Endpoint Security; in an enterprise environment, they must have an antivirus, including the local and remote systems, if used. I would overall rate Trellix Endpoint Security as nine out of ten. The solution doesn't need to be integrated with other tools to function effectively. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Presales and product manager at Mi Mi Informatics Joint Stock Company
    Real User
    Jan 7, 2024
    Has robust integration with ePO, enabling centralized management capabilities
    Pros and Cons
    • "It also allows multifunctionality within a single platform."
    • "The platform needs improvement in terms of handling heavy databases."

    What is our primary use case?

    We use the product for EDR purposes.

    What is most valuable?

    The product has robust integration with ePO (ePolicy Orchestrator), offering centralized management capabilities. It also allows multifunctionality within a single platform. They offer endpoint and NLP protection as well.

    What needs improvement?

    The platform needs improvement in terms of handling heavy databases. We encounter database unavailability for a prolonged period. Its integration capabilities with security platforms like FireEye could be enhanced.

    For how long have I used the solution?

    We have been using Trellix Endpoint Security for over a decade.

    What do I think about the stability of the solution?

    It is a stable product.

    What do I think about the scalability of the solution?

    We manage around 20,000 endpoints for our enterprise customers. It is a scalable product.

    How are customer service and support?

    The technical support works fast and is knowledgeable and customer-friendly.

    How was the initial setup?

    We have to follow a step-by-step process to implement Trellix Endpoint Security. It can be deployed in the cloud and on-premises.

    What about the implementation team?

    I recommend product deployment assistance from a consultant, distributor, or reseller.

    What's my experience with pricing, setup cost, and licensing?

    Trellix Endpoint Security is an inexpensive platform.

    What other advice do I have?

    I recommend Trellix Endpoint Security to people looking for endpoint protection. I rate it a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Manager- Process Excellence at Datamatics Business Solutions
    Real User
    Dec 8, 2023
    A cloud solution for security purposes but performs slowly during usage

    What is our primary use case?

    We use the solution for security purposes.

    What is most valuable?

    The solution is valuable for security aspects.

    What needs improvement?

    The solution should respond faster. Whenever Trelix runs, the system slows down.

    For how long have I used the solution?

    I have been using Trellix for two years. We are using the latest version of the solution.

    What do I think about the stability of the solution?

    The product’s stability is good.

    I rate the solution’s stability a seven out of ten.

    What do I think about the scalability of the solution?

    The solution is scalable. Around 3,000 users are using this solution.

    I rate the solution’s scalability an eight out of ten.

    How are customer service and support?

    Technical support is good. They respond faster.

    How was the initial setup?

    The initial setup is simple.

    What other advice do I have?

    Ten people are required for maintenance.

    You should monitor how efficiently the solution functions, how it will impact your system, and how many files will be processed. The more files your system has, the more security time is needed to scan them daily. Due to this, your system may become slower. Trelix ensures the system does not slow down even when Trelix runs in the background.

    Overall, I rate the solution a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.