Trellix Endpoint Security Platform Reviews

We are using all Trellix solutions, and we are also using all McAfee products. Our customers are using virus scan for the old platforms, Endpoint Security, MVISION, File and Folder Encryption, File and Folder Protection, and Device Control, but at the moment, I am really interested in the integration between the new Trellix solution like MVISION and FireEye.

It is a really strong solution for endpoint security.

There should be better integration between the ePolicy Orchestrator and FireEye console. The integration of both consoles should be better.

I have been using this solution for about six years.

Its stability is perfect.

Its scalability is perfect. In our company, we have between 2,000 and 3,000 users, but our installation has about 50,000 endpoints for all customers.

They're very good. I am in contact with their support about five times a day, and they respond quickly.

It was easy. I have been using Trellix since the carbon age. I have been using Trellix since the day it was released.

Its deployment doesn't take long. 

I customize every installation.

It is not so cheap in comparison to Sophos and other solutions.

Make a really detailed survey of all the systems before implementing any solution on the endpoint. Do not buy the license and try deployment after that.

I would rate it a 10 out of 10.

We use it for protecting our system nodes. It's run on Windows 7 and Windows 10.

The solution is stable.

You can scale the product.

Overall it's a good product that works well. 

Technical support is always available and very helpful.

The antivirus component is very good.

It's not very user-friendly as sometimes you have to install the agents and then the agents do not get deleted from the database. Due to this, we have to manually delete it from the nodes and then again we have to install it again. When distributing the product, sometimes things get confused and we need to clean up the temporary folder.

The initial setup isn't so easy. You need to know what you are doing. 

The products are getting obsolete too early. That's one of the issues we have with McAfee. They're coming up with new products too early. We installed 10.5 in 2016, and then in 2019, or 2020, we got 10.7. Now, 10.5 is obsolete. They are upgrading the versions too fast. Due to the fact that we have a subscription, we have to upgrade it to the next level which creates some maintenance issues. 

I have been working with the solution since 2016. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. 

The only thing is the reliability. It changes so fast and versions become obsolete and it creates maintenance issues for us. 

The solution is scalable. We do plan to increase usage. Earlier, we had VirusScan Enterprise, however, now, as it is integrated into the ENS threat prevention, we are migrating.

We have 15 or 20 users on the solution right now. 

We have found the technical support to be very helpful. They are responsive and available when we need them to help us troubleshoot. We are satisfied with their level of service.

We haven't really used another solution in place of McAfee, although we do also use Symantec.

The initial setup is not so straightforward. It's difficult if you aren't used to McAfee. It takes time to get the hang of it. 

I'm just a customer and an end-user. I don't have a business relationship with McAfee.

I'd rate the solution at an eight out of ten. 

We are using ePO Center Server to communicate with all the endpoints that are in the network. While I cannot be certain, I believe the relevant version is McAfee 8 or 9.

We make use of McAfee Agent version number 5.6.4.151. We utilize McAfee Data Exchange Layer.

The McAfee Endpoint Security version to which we refer is 10.7.

We use the solution for antivirus purposes. 

We don't like the solution since it requires much memory consumption and consumes much CPU resources. All the machines becomes very slow whenever it uses its tab scans. For this reason, we consider the solution to not be good nowadays. The newer solutions consume less memory and CPU. 

We employ the solution for our antivirus needs, for which it is solely suited, and not as an EDR. We are actually looking for an XDR solution.

The solution is currently outdated. We are looking for Next-Gen antivirus along with EDR and it should have XDR capabilities as well. This would take care of the network and the  properties that are running in the background. They should be protected from cyber threats.

The solution should also be faster. McAfee actually offers EDR and XDR capabilities but, based on our experience, it consumes an inordinate amount of memory and CPU and this causes the system to be slow. At present, McAfee does not lead the market when it comes to antivirus security solutions. 

We have been using McAfee Endpoint Security for eight to ten years. 

The solution is stable. 

While the solution is scalable, we wish to change it with the latest Next-Gen antivirus and EDR option, one which comes with both EDR and XDR capabilities.

We have not had direct contact with McAfee support. We have received support from the vendor. The support is forwarded to McAfee should we encounter problems. It is good and I have no issues with it.    

We did not make use of other solutions prior to going with McAfee Endpoint Security, which we have been using since 2009 or 2010. At that time, an attack happened which caused us to evaluate other antivirus security options. In those days McAfee and Symantec were the market leaders. We are talking about 2008, 2010. This is why awareness of these solutions was prevalent. At the time, Trend Micro greatly lagged behind these two security solutions.

The installation is easy, but expertise is required.

While the installation was not especially time consuming, we would occasionally have to manually install or remove the entire tool. McAfee Endpoint Security can be considered a good product but outdated. The beta version, the one we are currently using, is not up to date. Nowadays, everybody uses EDR and XDR solutions for their security needs.

I have a team which was responsible for the installation. As mentioned, I am currently looking for another solution, one which would allow installation to also be handled remotely from the central management portal dashboard or to have the .exe file installed in each endpoint.

We have our own team, comprised of three to four support HR, who take care of installation, daily troubleshooting, support and all necessary changes. As such, we forward to receive remote support for all our users.

We took out a three-year license, including support, but it is slated to end come December. We would like to switch to a yearly subscription. 

We pay for the license on an annual basis. 

The solution is in-house, on-premises.

There are 300 people making use of the solution in our organization. 

When it comes to the question of whether I would recommend this solution to others, we can see that McAfee greatly lags behind CrowdStrike, Palo Alto Cortex, Cynet and Sophos, which are the top performing security solutions on the market. 

I would rate McAfee Endpoint Security as a five or six out of ten. 

We use the product for EDR purposes.

The product has robust integration with ePO (ePolicy Orchestrator), offering centralized management capabilities. It also allows multifunctionality within a single platform. They offer endpoint and NLP protection as well.

The platform needs improvement in terms of handling heavy databases. We encounter database unavailability for a prolonged period. Its integration capabilities with security platforms like FireEye could be enhanced.

We have been using Trellix Endpoint Security for over a decade.

It is a stable product.

We manage around 20,000 endpoints for our enterprise customers. It is a scalable product.

The technical support works fast and is knowledgeable and customer-friendly.

We have to follow a step-by-step process to implement Trellix Endpoint Security. It can be deployed in the cloud and on-premises.

I recommend product deployment assistance from a consultant, distributor, or reseller.

Trellix Endpoint Security is an inexpensive platform.

I recommend Trellix Endpoint Security to people looking for endpoint protection. I rate it a nine out of ten.

We use the solution for security purposes.

The solution is valuable for security aspects.

The solution should respond faster. Whenever Trelix runs, the system slows down.

I have been using Trellix for two years. We are using the latest version of the solution.

The product’s stability is good.

I rate the solution’s stability a seven out of ten.

The solution is scalable. Around 3,000 users are using this solution.

I rate the solution’s scalability an eight out of ten.

Technical support is good. They respond faster.

The initial setup is simple.

Ten people are required for maintenance.

You should monitor how efficiently the solution functions, how it will impact your system, and how many files will be processed. The more files your system has, the more security time is needed to scan them daily. Due to this, your system may become slower. Trelix ensures the system does not slow down even when Trelix runs in the background.

Overall, I rate the solution a seven out of ten.

In Trellix Endpoint Security, I use all modules, including firewall and web control, except for encryption.

There are certain shortcomings in the features concerning DLP in Trellix, where certain additions must be made in the future.

I have been using Trellix Endpoint Security for five years. My company is a customer of the solution.

It is a stable solution. If I consider using Trellix Endpoint Security right now, I won't find it a problem since it is a good product to use.

There are around 800 users of the solution in my company.

The solution's technical support is good. Whenever I open or raise a ticket with Trellix's support team, I get a response from their end.

I rate the technical support a nine out of ten.

Positive

The implementation part of the product is not difficult. From an implementation perspective, I find the product to be good enough.

For me, the product's deployment in all endpoints takes an hour, and it is a simple process. I don't know if the deployment process is still simple or not and whether improvements have been made to the solution.

I find Trellix Endpoint Security to be a good product. In Trellix Endpoint Security, it is not simple to understand the policies and rules, but it is good as an antivirus product. Trellix Endpoint Security is not easy to use, especially since the mechanism of communication is not very good.

I rate the overall product an eight out of ten.

Trellix Endpoint Security (ENS) is useful as an endpoint security software.

The most valuable feature of the solution is its dashboard.

The dashboard provided by the solution needs to be improved. The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers.

In the future, I would like technical support for the solution and its UI to be more efficient.

I have been using Trellix Endpoint Security (ENS) for two years. I usually deal with a product's latest version. My company has a partnership with Trellix.

Stability-wise, I rate the solution an eight out of ten. The solution is mostly stable, but sometimes, there is a need to do some troubleshooting.

Scalability-wise, I rate the solution a seven out of ten.

I rate the technical support an eight out of ten.

Positive

Currently, I work with CrowdStrike since my company has a partnership with it. CrowdStrike is better than Trellix Endpoint Security (ENS). CrowdStrike offers functionalities like machine learning and DLP.

I have used the solution on the cloud and on-premises. Currently, the solution is deployed on the cloud services offered by Trellix, which I feel is a public cloud.

I don't think there are any extra expenses besides its licensing costs.

Maintenance of the solution is required, including some troubleshooting parts managed by five to six engineers in our company.

I recommend the solution to those planning to use it.

Not all solutions in the market are good, though I found Trellix Endpoint Security (ENS) to be a good product.

I rate the overall solution a seven out of ten.

This is an anti-virus and firewall solution. We have over 5,000 users and we are customers of Trellix. 

Provides endpoint security protection against malware and the like.

Trellix tends to get in the way and really impacts the performance of the servers quite negatively.

We've been using this product for around 20 years.

I wasn't involved in the initial setup. 

I'd recommend that potential users of this solution look for something more modern, for a newer company providing innovative solutions. I rate this solution five out of 10.