Trellix Endpoint Security Platform Reviews

We use Trellix to secure our customers' endpoint devices and the cloud. It was a McAfee solution before the Trellix acquisition. Trellix has a full portfolio for local and cloud protection. McAfee MVISION products are managed on the cloud, but some customers need an on-premise local management console.

The central management console is powerful. You can manage endpoints, DLP, encryption, and all the other features from a single console. 

Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing. 

I have used Endpoint Security for more than 10 years.

I rate Trellix nine out of 10 for stability. 

I rate Trellix 10 out of 10 for scalability. 

I rate Trellix support nine out of 10. 

I have always used McAfee, but I know a little about Symantec. I used it more than a year ago. 

I rate Trellix seven out of 10 for ease of setup. It is a complex tool, but you can use many of the new features while you're installing it. The deployment time varies depending on the number of endpoint accounts and how the client is distributed. It typically takes less than a day for a large enterprise. If nothing goes wrong, you can finish in a few hours. One person is enough to deploy and maintain it. 

I rate Trellix five out of 10 for affordability. It isn't cheap, but not expensive.

I rate Trellix Endpoint Security nine out of 10. 

It covers the AV and malware security piece.

It's mainly for compliance. In terms of products in the market, it's probably not the best, but it's the one that is already paid for under the corporate buy. It basically checks the box that we're doing malware threat prevention and antivirus protection.

It can be deployed quickly, and it's scalable. Those are the two advantages of it.

Trying to move away from the signature model for antivirus and malware blocking is something that would be nice. Instead of having to update every day, which is signature-based, moving to more of a kernel or architecture-based model would probably be beneficial.

It has probably been about a year since we rolled it out.

There are no issues. They continue to put out updates weekly or daily. The platform seems to be fairly mature.

It's definitely scalable.

Their tech support is average.

It's pretty straightforward. It can be automated from the central ePolicy orchestrator server. So, the installation is fairly easy because you can automate it with the deployment of your virtual machines and things like that.

I would rate it a three out of five in terms of cost.

I would rate it a seven out of ten. That's mainly because it seems like there are additional security features that could be built into it, or from the signature-based model, it could move to a different model.

We deploy the solution on-premises but we have the roadmap to migrate it on cloud. Initially, everything was on-premises, but we are moving to the cloud, which will be our first cloud migration.

The seamless deployment is very valuable.

The quality of the dashboard could be improved, and the central monitoring dashboard needs improvement. At first, we thought we were getting multiple views. One was a wholly summarized view, and the other was a more detailed view of an endpoint device. Digging into one device's detail is sometimes difficult. Additionally, the granularity of reporting can be improved. The next release could also include an extended mobile connection for the solution.

We have been using this solution for approximately four months.

The solution is stable.

The solution is scalable. Maybe in another six to eight months, we will scale to around 5,500 because we are recruiting more people, so the number may increase.

I have not had any experience with customer service and support.

We previously used Trend Micro. When we were deploying Trend Micro, we faced a lot of difficulties. When we acquired Trend Micro, we had no endpoint security so we had to remove an endpoint and deploy Trend Micro. As a result, deploying Trend Micro was very painful. There were frequent failures in the automatic script that Trend Micro had provided, and it took us about three and a half months to completely cover around 4,000 devices. At the same time, McAfee's deployment was seamless. There might have been an issue, but those issues never escalated. With Trend Micro, the issues escalated frequently.

We switched because of the distinction in scalability, Bluetooth and support. Additionally, one of the reasons we replaced Trend Micro was that we were raising a support ticket every month, which was embarrassing for us. We were losing five to seven tags. PSEs and the response to those PSEs were not satisfied every time.

I rate pricing and licensing a seven out of ten.

I rate this solution an eight out of ten. The solution is good, but the dashboard quality and granularity of reporting can be improved.

We primarily use this solution as cover for mobile devices. I'm the manager of pre-sales and we are resellers and users of this solution. We are low-level partners of McAfee.

The solution provides good mobile device protection and it's great that it's on the cloud. The product is compatible and works for all platforms.

I'd like McAfee to include device control on MVISION. The solution currently lacks mobile device management. The cost of the solution is comparatively high and I'd like to see that reduced. 

I've been using MVISION for one year and working with McAfee solutions for the past 10 years. 

The solution is stable for threat protection. 

The solution is scalable.

The technical support is very good. They are very knowledgeable and also happy to help out. 

Positive

The initial setup is easy and very straightforward. 

There's a USD$1,500 supported annual subscription fee that includes maintenance for anywhere between 51 and 100 users. It's USD$30 per users which I think is quite expensive. 

It's important to be clear about your use case and environment before purchasing this solution. 

I rate this solution eight out of 10. 

MVISION offers decent protection.

The email protection isn't efficient enough, and I'd like to see DLP features in the next release. 

I've been using MVISION for three years.

MVISION is stable.

MVISION is scalable. 

Setting up MVISION is easy.

We have an annual license and pay extra for support.

I rate McAfee MVISION Endpoint six out of 10. It's a good product, but not the best. I wouldn't recommend it to others because it's not secure enough. 

McAfee MVISION Endpoint is used for endpoint protection. Protects the files and network against viruses and malware.

The price of McAfee MVISION Endpoint could improve.

I have been using McAfee MVISION Endpoint for approximately one year.

McAfee MVISION Endpoint is stable.

I have previously used Check Point and Microsoft Defender. I would recommend Microsoft Defender over the other solutions I have used.

The installation of the McAfee MVISION Endpoint was simple. We are able to do it remotely from a central location.

I have had a return on investment by using McAfee MVISION Endpoint.

We are on an annual subscription for McAfee MVISION Endpoint. The cost for the license could be less expensive.

I rate McAfee MVISION Endpoint a six out of ten.

The solution enables me to monitor all my endpoints and ensure that our agents are reporting to the FireEye management server. That is key for allowing us to see any suspicious traffic coming in. I'm the delivery manager and we are customers of FireEye. 

I like the console and the GUI is user-friendly. One of the most important and critical features is containment. Suppose something gets infected and there's the possibility of it spreading laterally and causing a problem or compromising a network. FireEye has a feature that enables it to disconnect from a system network so that the infection doesn't spread. 

Even if an incident occurs at night when support teams are not available, the feature can contain the infection so that when the support teams get to work, they can carry out the remediation part and bring the system back to production.

I'd like to see the searches enhanced because when I hand over the product to someone without experience, it should be user-friendly to them as well. If the feature was enhanced, and the amount of data that comes in reduced, it would simplify the process for anyone. 

I've been using this solution for two years. 

The solution is stable.

I haven't had any issues with scalability. 

The support is pretty good, we haven't had any problems. 

Neutral

We had a separate team implementing FireEye and there didn't seem to be any issues so I think deployment was relatively straightforward. 

I prefer FireEye to solutions like CrowdStrike, Carbon Black, and Trend Micro which are not as user-friendly. FireEye is also easier to integrate with the SIEM, so all the logs get pushed and there are no issues getting the device integrated with SIEM. 

I rate this solution nine out of 10. 

We are using all Trellix solutions, and we are also using all McAfee products. Our customers are using virus scan for the old platforms, Endpoint Security, MVISION, File and Folder Encryption, File and Folder Protection, and Device Control, but at the moment, I am really interested in the integration between the new Trellix solution like MVISION and FireEye.

It is a really strong solution for endpoint security.

There should be better integration between the ePolicy Orchestrator and FireEye console. The integration of both consoles should be better.

I have been using this solution for about six years.

Its stability is perfect.

Its scalability is perfect. In our company, we have between 2,000 and 3,000 users, but our installation has about 50,000 endpoints for all customers.

They're very good. I am in contact with their support about five times a day, and they respond quickly.

Positive

It was easy. I have been using Trellix since the carbon age. I have been using Trellix since the day it was released.

Its deployment doesn't take long. 

I customize every installation.

It is not so cheap in comparison to Sophos and other solutions.

Make a really detailed survey of all the systems before implementing any solution on the endpoint. Do not buy the license and try deployment after that.

I would rate it a 10 out of 10.

The features we have found most valuable have been containment as well as the ability to triage agent activities.

The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time. 

FireEye allows three releases per day which are automated. If the automation fails for some reason, the release fails. FireEye does not allow manual releases. This is why we are moving away from using this solution. 

This is a stable solution.

This is a scalable solution. 

The customer service is good. 

Neutral

I have previously used Symantec at a different company. I think Symantec is the best solution overall. 

The initial setup was quite complex. It took three months for us to roll out the solution. 

The suitability of FireEye for a business depends on the business itself. 
I would rate this solution a seven out of ten. 

McAfee is a security-based company. All of their products are related to the security of networking. We have approximately 15 to 20 customers working with McAfee Endpoint Security.

McAfee Endpoint Security does not hang the machines. They are also not very heavy on the end-users.

Along with improving scalability, I would like DLP features to be added in to the endpoint security. 

I have been using McAfee Endpoint Security for almost 12 years.

The solution is quite stable.

I would give McAfee a 7 out of 10 for scalability, there is room to improve.

The initial installation is not complex. It does depend on how big your network is, but normally it's one day's work.

I believe their prices are very good. Our customers pay an annual license fee.

All of the endpoint security solutions have more or less the same kind of features. There is nothing exceptional about one product versus the other. McAfee is not as strong as other solutions like Kaspersky, Trend Micro, or Carbon Black.

I would not discourage anyone from using McAfee Endpoint Security as it is quite a strong solution. I would rate the solution a 7 out of 10.