Trellix Endpoint Security Platform Reviews

In Trellix Endpoint Security, I use all modules, including firewall and web control, except for encryption.

There are certain shortcomings in the features concerning DLP in Trellix, where certain additions must be made in the future.

I have been using Trellix Endpoint Security for five years. My company is a customer of the solution.

It is a stable solution. If I consider using Trellix Endpoint Security right now, I won't find it a problem since it is a good product to use.

There are around 800 users of the solution in my company.

The solution's technical support is good. Whenever I open or raise a ticket with Trellix's support team, I get a response from their end.

I rate the technical support a nine out of ten.

The implementation part of the product is not difficult. From an implementation perspective, I find the product to be good enough.

For me, the product's deployment in all endpoints takes an hour, and it is a simple process. I don't know if the deployment process is still simple or not and whether improvements have been made to the solution.

I find Trellix Endpoint Security to be a good product. In Trellix Endpoint Security, it is not simple to understand the policies and rules, but it is good as an antivirus product. Trellix Endpoint Security is not easy to use, especially since the mechanism of communication is not very good.

I rate the overall product an eight out of ten.

Trellix Endpoint Security (ENS) is useful as an endpoint security software.

The most valuable feature of the solution is its dashboard.

The dashboard provided by the solution needs to be improved. The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers.

In the future, I would like technical support for the solution and its UI to be more efficient.

I have been using Trellix Endpoint Security (ENS) for two years. I usually deal with a product's latest version. My company has a partnership with Trellix.

Stability-wise, I rate the solution an eight out of ten. The solution is mostly stable, but sometimes, there is a need to do some troubleshooting.

Scalability-wise, I rate the solution a seven out of ten.

I rate the technical support an eight out of ten.

Positive

Currently, I work with CrowdStrike since my company has a partnership with it. CrowdStrike is better than Trellix Endpoint Security (ENS). CrowdStrike offers functionalities like machine learning and DLP.

I have used the solution on the cloud and on-premises. Currently, the solution is deployed on the cloud services offered by Trellix, which I feel is a public cloud.

I don't think there are any extra expenses besides its licensing costs.

Maintenance of the solution is required, including some troubleshooting parts managed by five to six engineers in our company.

I recommend the solution to those planning to use it.

Not all solutions in the market are good, though I found Trellix Endpoint Security (ENS) to be a good product.

I rate the overall solution a seven out of ten.

This is an anti-virus and firewall solution. We have over 5,000 users and we are customers of Trellix. 

Provides endpoint security protection against malware and the like.

Trellix tends to get in the way and really impacts the performance of the servers quite negatively.

We've been using this product for around 20 years.

I wasn't involved in the initial setup. 

I'd recommend that potential users of this solution look for something more modern, for a newer company providing innovative solutions. I rate this solution five out of 10. 

FireEye replaces our traditional antivirus solutions like Symantec and McAfee and covers multiple business use cases, including EDR. 

We have a cloud-based instance, so we can deploy all our configurations through the cloud. That's the beauty of FireEye.

Upgrading to new versions isn't easy and it can take a long time. Also, other solutions' tamper protection features are better than FireEye's. Clients should have access to our local information, but they shouldn't change settings on the system itself. 

I I have used FireEye for 10 months.

I rate Endpoint Security seven out of 10. There is room for improvement and development. 

FireEye is a cloud-based application, so it's easy to extend by purchasing more licenses. 

FireEye responds promptly, and their support has been excellent so far.

Deploying Endpoint Security is hassle-free. We uninstalled our legacy antivirus system and deployed FireEye. We created a package and deployed it across the servers manually. 

I rate FireEye Endpoint Security eight out of 10. Explore the solution and see what benefits it can offer your organization. I recommend FireEye depending on the customer's needs and use cases. 

We primarily use the solution for managed defense. It is a next-generation EDR, similar to Cylance and CrowdStrike. It's used for endpoint enforcement. 

It offers more plugins for endpoints in order to extend endpoint protection. There are a variety of plugin options.

The extendability is great. 

It is pretty stable.

The product is very scalable.

We find the pricing to be in line with the current market.

The solution needs to work on memory consumption. It is too high. EDRs are notorious for this. 

Technical support could be improved a bit. They are doing a lot with the acquisition and rebranding, and things may take a while to settle. 

We've used the solution for 18 months. 

The solution is stable and reliable. It's just as stable as anything else on the market. This is a stable build. All of it does depend on the interaction with the Microsoft patches. Most of the time, the performance is quite good. 

The solution scales well and has a lot of device plugins. I'd rate it a ten out of ten. You can do all kinds of things with it that you can't do with other endpoint protection options. 

Technical support isn't ideal. It's not that it is awful; it's just not fantastic. 

I'm also familiar with Cylance and CrowdStrike, which I've used at a different company.

I wasn't involved with the initial setup. However, we have a top-notch implementation engineer. 

We had the vendor's assistance, and we've always had an excellent experience using them. 

I am not sure about the exact costs. However, my understanding is it is comparable to Crowdstrike. Like other solutions, the more endpoints you have, the less the cost. 

We're customers. We're an international conglomerate. They are our vendor, and they are partners with us on our security journey. 

I'd advise people to use Managed Defense. It pays for itself. 

I'd rate the solution a solid eight out of ten overall.

We use Trellix to secure our customers' endpoint devices and the cloud. It was a McAfee solution before the Trellix acquisition. Trellix has a full portfolio for local and cloud protection. McAfee MVISION products are managed on the cloud, but some customers need an on-premise local management console.

The central management console is powerful. You can manage endpoints, DLP, encryption, and all the other features from a single console. 

Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing. 

I have used Endpoint Security for more than 10 years.

I rate Trellix nine out of 10 for stability. 

I rate Trellix 10 out of 10 for scalability. 

I rate Trellix support nine out of 10. 

Positive

I have always used McAfee, but I know a little about Symantec. I used it more than a year ago. 

I rate Trellix seven out of 10 for ease of setup. It is a complex tool, but you can use many of the new features while you're installing it. The deployment time varies depending on the number of endpoint accounts and how the client is distributed. It typically takes less than a day for a large enterprise. If nothing goes wrong, you can finish in a few hours. One person is enough to deploy and maintain it. 

I rate Trellix five out of 10 for affordability. It isn't cheap, but not expensive.

I rate Trellix Endpoint Security nine out of 10. 

It covers the AV and malware security piece.

It's mainly for compliance. In terms of products in the market, it's probably not the best, but it's the one that is already paid for under the corporate buy. It basically checks the box that we're doing malware threat prevention and antivirus protection.

It can be deployed quickly, and it's scalable. Those are the two advantages of it.

Trying to move away from the signature model for antivirus and malware blocking is something that would be nice. Instead of having to update every day, which is signature-based, moving to more of a kernel or architecture-based model would probably be beneficial.

It has probably been about a year since we rolled it out.

There are no issues. They continue to put out updates weekly or daily. The platform seems to be fairly mature.

It's definitely scalable.

Their tech support is average.

It's pretty straightforward. It can be automated from the central ePolicy orchestrator server. So, the installation is fairly easy because you can automate it with the deployment of your virtual machines and things like that.

I would rate it a three out of five in terms of cost.

I would rate it a seven out of ten. That's mainly because it seems like there are additional security features that could be built into it, or from the signature-based model, it could move to a different model.

We deploy the solution on-premises but we have the roadmap to migrate it on cloud. Initially, everything was on-premises, but we are moving to the cloud, which will be our first cloud migration.

The seamless deployment is very valuable.

The quality of the dashboard could be improved, and the central monitoring dashboard needs improvement. At first, we thought we were getting multiple views. One was a wholly summarized view, and the other was a more detailed view of an endpoint device. Digging into one device's detail is sometimes difficult. Additionally, the granularity of reporting can be improved. The next release could also include an extended mobile connection for the solution.

We have been using this solution for approximately four months.

The solution is stable.

The solution is scalable. Maybe in another six to eight months, we will scale to around 5,500 because we are recruiting more people, so the number may increase.

I have not had any experience with customer service and support.

We previously used Trend Micro. When we were deploying Trend Micro, we faced a lot of difficulties. When we acquired Trend Micro, we had no endpoint security so we had to remove an endpoint and deploy Trend Micro. As a result, deploying Trend Micro was very painful. There were frequent failures in the automatic script that Trend Micro had provided, and it took us about three and a half months to completely cover around 4,000 devices. At the same time, McAfee's deployment was seamless. There might have been an issue, but those issues never escalated. With Trend Micro, the issues escalated frequently.

We switched because of the distinction in scalability, Bluetooth and support. Additionally, one of the reasons we replaced Trend Micro was that we were raising a support ticket every month, which was embarrassing for us. We were losing five to seven tags. PSEs and the response to those PSEs were not satisfied every time.

I rate pricing and licensing a seven out of ten.

I rate this solution an eight out of ten. The solution is good, but the dashboard quality and granularity of reporting can be improved.