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Sr. Director, Enterprise Architecture & Cloud Technologies at Essilor
Real User
The file integrity and log inspection are game-changing features for us
Pros and Cons
  • "The file integrity and log inspection are game-changing features for us."
  • "They are still working on the company integration from TippingPoint because this was a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case."

What is our primary use case?

We use Trend Micro Deep Security as a Service on AWS through Marketplace and Trend Micro Deep Security on-prem to meet our virtualization security & compliance requirements.

How has it helped my organization?

Besides increasing more visibility into data insight, I strongly believe we have not only reduced potential risks while gaining significant performance but also our investment costs was rightly justified.

What is most valuable?

The file integrity and log inspection are game-changing features for us. Provides deep data insights while meeting compliance requirements.

What needs improvement?

I'm currently evaluating TippingPoint. Trend Micro is still working on building tight integration with TippingPoint being a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case.

Buyer's Guide
Trend Micro Deep Security
September 2025
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

well, we have had no hiccups. It's an awesome product.

What do I think about the scalability of the solution?

It's as scaled as it can get.

How are customer service and support?

The technical support is very helpful and geographically dispersed.

What was our ROI?

We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency.

What's my experience with pricing, setup cost, and licensing?

With AWS, we get single, consolidated billing. This is the beauty of it; its ease of use.

Purchasing on AWS Marketplace is like shopping on Amazon Prime.

We do pay-as-you-go pricing, which is good for us. We are working with Trend Micro to see if we can have something similar for on-premise.

Which other solutions did I evaluate?

After our move to virtualization was complete and its security woes were becoming evident, we began our search for a new security solution that could protect both its physical and virtual environments. After a three-month proof of concept with solutions from Gartner and Forrester’s top five security vendors, we selected Trend Micro Deep Security. “We wanted a solution that provided seamless integration with VMware vCenter management software and true agentless deployment. Deep Security for VMware was the only solution that really worked.

What other advice do I have?

We started with it on-premise, and now we also have it on the cloud to protect our cloud workloads. The cloud has all the features and functionality turned on by default, which makes it very easy and simple to use. This hosted solution means there's no set up or configuration and they handle all the product and kernel updates for us.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CTO at a tech vendor with 1-10 employees
Real User
We don't have to worry about intrusions
Pros and Cons
  • "It provides the type of data and availability that we need to have. We don't have to worry about intrusions."
  • "Trend Micro is not government certified or federal complaint. If they could become compliant/certified, this would make it easier for us to use it for our government projects."

What is our primary use case?

We are primarily using the product for IDS, IPS, and deep security.

How has it helped my organization?

It provides the type of data and availability that we need to have. We don't have to worry about intrusions.

What is most valuable?

  • They delivered what they said that they would.
  • The IDS and IPS features.

What needs improvement?

Trend Micro is not government certified or federal complaint. If they could become compliant/certified, this would make it easier for us to use it for our government projects.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

I would give the product's stability a high rating. We trust the Trend Micro brand.

What do I think about the scalability of the solution?

We are not that big in size, so we haven't had any scalability issues.

How is customer service and technical support?

We are experiencing major technical support issues right now, and the technical support has been reasonable about fixing them.

How was the initial setup?

The integration and configuration of Trend Micro in our AWS environment was easy. We haven't had any issues with this at all.

What's my experience with pricing, setup cost, and licensing?

We did not purchase it through the AWS Marketplace because we have used Trend Micro in the past. We have not compared the pricing and licensing of buying it on the AWS Marketplace.

Which other solutions did I evaluate?

We also considered Pure Storage. In the end, we decided to only pursue Trend Micro because it is easier for us to install and use. The decision to use Trend Micro was based on cost, brand name, and ease of use.

What other advice do I have?

I would recommend Trend Micro. We are happy with them. In the current world, you have to earn the business because it is like a subscription, and they keep us happy.

We don't have Trend Micro integrated with any other product except for our internal cloud solution. We just use the AWS version of the product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trend Micro Deep Security
September 2025
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Principal Infrastructure Security Architect at OSI
Real User
We use it for managing application whitelisting, and intrusion detection and prevention for the CLOUD Act
Pros and Cons
  • "The integration and configuration of this product in our AWS environment was good. We haven't had any problems at all."
  • "The initial setup needs improvement, as it was a bit challenging."

What is our primary use case?

It is for managing application whitelisting, and intrusion detection and prevention for the CLOUD Act.

What is most valuable?

  • It is flexible.
  • The configuration is quite easy.

What needs improvement?

The initial setup needs improvement. Once it is set up, the configuration is relatively simple. However, the initial setup was a bit of a challenge.

What do I think about the stability of the solution?

We haven't had any issues with stability. It has been rock solid for us.

In the past year, it is still a fairly lightweight environment, so there has not been a lot of stress.

What do I think about the scalability of the solution?

Size of our particular environment is about 200 systems. The scalability has worked very well for us.

How is customer service and technical support?

We used the technical support for setting up profiles. Working with them was pretty good, they are extremely responsive and helpful.

How was the initial setup?

The integration and configuration of this product in our AWS environment was good. We haven't had any problems at all.

What was our ROI?

We haven't really seen ROI so far. Since it is a light traffic environment right now, the product hasn't had that many incidents to deal with yet.

What's my experience with pricing, setup cost, and licensing?

Our company chose to procure this product via AWS Marketplace due to regulatory requirements. We mostly use it in the AWS GovCloud.

Which other solutions did I evaluate?

I was not at the company when they evaluated the other products. I do know that they evaluated Symantec.

Trend Micro was selected because it has better whitelisting of applications, its intrusion detection was far superior, and it has configurability.

What other advice do I have?

The best approach is to start off with a node where it is sort of monitoring and looking at stuff, then work your way into the actual prevention and blocking. Because it can turn off a bunch of services without too much effort which can be good, but it can also shut things down.

We haven't really gone into the integration aspect yet.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOpsEnb3ed - PeerSpot reviewer
DevOps Engineer at a financial services firm with 501-1,000 employees
Real User
Their support is good. They are responsive.
Pros and Cons
  • "Their support is good. They are responsive, which is nice."
  • "Their automation needs improvement."

What is our primary use case?

The primary use case is its antivirus and anti-malware capabilities.

We mostly integrate it with the EC2 instances.

What is most valuable?

Their support is good. They are responsive, which is nice.

What needs improvement?

I know that they are working on it, but their automation needs improvement.

I would also like to see more containerization stuff, specifically Docker.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It has been stable so far. We don't put a lot stress on it.

What do I think about the scalability of the solution?

It scales very well. We have around 2,000 instances running.

How is customer service and technical support?

Their technical support is great.

How was the initial setup?

The integration and configuration of Trend Micro in our AWS environment seemed pretty seamless.

What other advice do I have?

Take it for a spin. Ask their support for a demo. The product is really solid.

We previously used the on-premise version. Now, we are using it on a SaaS environment (AWS). 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Administrator at Alfred Publishing
Real User
It is a reliable product, and we have one centralized place to look at threats.
Pros and Cons
  • "There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice."
  • "If I had more reporting, the product would be an A plus."

What is our primary use case?

  • End users
  • Some servers

How has it helped my organization?

There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice.

What is most valuable?

  • Its reliability: We have one centralized place to look at threats. 
  • The ease of installing it for users.

What needs improvement?

If I had more reporting, the product would be an A plus. Reporting is the one thing that we are sort of missing, especially with more log information. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I trust this product more than Symantec. Since we have installed the program, we have had no intrusions at all.

How are customer service and technical support?

They're tech support is on top of things. The few times when we had questions, they have gotten back to me quite rapidly.

Which solution did I use previously and why did I switch?

We have quite a bit of old servers that we are trying to migrate off of, and we had Symantec on them. Because of Symantec's logs, we were on the constant battle of always having to clean up the space, where when we put on Trend Micro on it, we didn't have to worry about that anymore. It has been easy to use. I can control it from the computer on my desk and not have to worry about it. I can push definitions, which has been easy to use as opposed to having to be on the actual user's computer.

How was the initial setup?

The integration and configuration of this product in our AWS environment was very easy.

What's my experience with pricing, setup cost, and licensing?

Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there.

The pricing is fair.

Which other solutions did I evaluate?

There were three runners up when evaluating this product: Sophos, Symantec, and Trend Micro.

We chose Trend Micro for the following reasons:

  • Its smaller footprint.
  • It did not take up a lot of storage space. 
  • The agent was small enough to where you wouldn't even notice it.
  • The ease for the user to install it themselves. 
  • The actual web portal.
  • Cost: The price offered was decent compared to Sophos, which was extremely expensive.

What other advice do I have?

It integrates well with other products, e.g., we use it on user endpoints, servers, physical servers, VMware, and AWS. We use it on a lot of platforms.

Right now, we are using a cloud-based version, which I believe is the AWS version. We have the risk-free version which gives us a web format for us to push out programs to computer servers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
VP of Enterprise Architecture at Broadridge
Real User
IDS and IPS are its most valuable features
Pros and Cons
  • "Trend Micro gave our security teams a certain degree of comfort by just having it in the background, as they have familiarity with the product."
  • "AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."

What is our primary use case?

It's for security: IDS, IPS, intrusion detection, and securing our perimeter in general. E.g., OWASP rules.

How has it helped my organization?

Trend Micro gave our security teams a certain degree of comfort by just having it in the background, as they have familiarity with the product.

What is most valuable?

IDS and IPS are its most valuable features.

What needs improvement?

AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro.  

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have had no stability issues.

What do I think about the scalability of the solution?

Scalability hasn't been an issue.

We have different workloads, so it depends on if we're talking about development, QA, or the testing environment. They are all separate accounts. We have a central account to try to manage all of them. A lot of these type products, like Trend Micro, fit into these shared environments. 

Right now, we've got a few production workloads, but most of the workloads are still in development.

What about the implementation team?

Automation is a big part of everything that we do. The team setting it up would have had to set up Chef scripts and other things to make sure that we could automatically deploy. This would have been part of the configuration and management into the AWS environment.

Which other solutions did I evaluate?

We were looking for a tool to help secure our environment. There wasn't anything immediately available as an AWS native service, so we looked for a third-party tool which could do it. 

We would like to see more from AWS natively on the intrusion detection side.

What other advice do I have?

Take a good look at all the different options. If there are things which I think teams are familiar with, that always gives a product a bit of a leg up. This is not just from the perspective of the people who support and deploy the product, but even the security teams who may be already familiar with the product and know how effective it is. It gives them a lot more comfort seeing something that they have some background with.

Our company uses the on-premise and AWS versions. I work with the AWS version, and have been happy with it. I am seeing more of the end result of it rather than the infrastructure and security perimeter.

We decided to use AWS because it was something the teams were familiar with. Our teams, who are currently using Trend Micro, were already familiar with the product and wanted to make use of it in the cloud as well. It was just a matter of continuity.

It is integrated with a SIEM, security incident and event management, platform. A lot of the output which comes from Trend Micro, we fed into the SIEM system so the security teams and the monitoring teams have a single pane of glass view into all the security features of our environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HR Analyst Manager at C.E.S.A.R
Real User
It is connected into an intelligence database and is quick to pick up new threats
Pros and Cons
  • "It is connected into an intelligence database and is quick to pick up new threats. It also reduces my workload with its speed and the protection that it provides."
  • "The working interface and the reports for non-technical people could use improvement. They are a bit scary."

What is our primary use case?

We use it for security, specifically for old servers still in the company. It is doing its job.

How has it helped my organization?

I have heard of a lot of threats coming from Europe, but they have never touched our company.

The reports are very extensive. They give us information about things that we are not expecting, such as number of threats that failed due to compromised servers.

What is most valuable?

It is connected into an intelligence database and is quick to pick up new threats. It also reduces my workload with its speed and the protection that it provides.

What needs improvement?

The working interface and the reports for non-technical people could use improvement. They are a bit scary.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is very stable. We are not putting too much stress on it since we are scaling down.

What do I think about the scalability of the solution?

We have not had any problems with scalability. We have very few servers for it to protect. Instead of scaling out, we are shrinking the number of servers (scaling down).

What about the implementation team?

We hired a third-party to do the AWS integration and configuration. The reseller appointed them, and everything was done for us.

What's my experience with pricing, setup cost, and licensing?

On an AWS defined scope, it will cheaper than buying the on-premise service. We did a trial for the on-premise version, but we decided to go with the AWS version. We are downsizing our server room, and it didn't make sense to put more machines in there, as we already have workloads in Indianapolis. 

Which other solutions did I evaluate?

We already use Trend Micro for their endpoint protection. Therefore, we selected them for their server product because we liked their endpoint protection product. The process took a week to ten days. 

What other advice do I have?

I would recommend it. I have been satisfied, as it is a good product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Real User
Provides AV, file monitoring and log collection in a single agent.
Pros and Cons
  • "There are a good signature set and a high rate of detection."
  • "Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver."

What is most valuable?

It is lightweight and provides a multi-platform for the client. It combines host intrusion prevention and provides AV, file monitoring, log collection, etc. in a single agent.

There are a good signature set and a high rate of detection.

It is one of the best client protection available for cloud computing.

For how long have I used the solution?

I have used this product for three years.

What do I think about the stability of the solution?

Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver. The typical client-server issues exist as with any other product.

How was the initial setup?

The setup is simple as the agent provides a feature called as the Recommendation Scan. This scans the profiles of the host computer and provides recommendations on the appropriate signature and the policies to apply.

The installation of the agents, subsequent patching of the agents, etc. can be automated, thereby reducing the management overhead.

Which other solutions did I evaluate?

We evaluated McAfee and Symantec.

What other advice do I have?

If you are looking for an all-rounder for endpoint protection, then don't look any further than TM Deep Security.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.