I primarily use the solution for web security and port encryption. It helps protect endpoints.
Good protection with modern predictive machine learning and AI monitoring
Pros and Cons
- "There's useful monitoring on offer."
- "We'd like to have more application control."
What is our primary use case?
What is most valuable?
The solution offers advanced options for endpoint security. There is predictive machine learning and AI monitoring.
The endpoint protection is very good at that level.
It helps protect us from hackers. We're able to add locks on data to protect everything.
There's useful monitoring on offer.
The logs are quite helpful.
It easily increases the performance of the servers. It doesn't take a lot of performance away from the server itself.
It is scalable.
The solution is stable and reliable.
What needs improvement?
We'd like to have more application control. It would help us block things more strategically.
Support could be faster.
For how long have I used the solution?
I've used the solution for a while.
Buyer's Guide
Trend Micro Deep Security
July 2025

Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a stable solution. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. You can expand usage as needed. You just need to buy more licenses.
We have more than 60 users on the product.
How are customer service and support?
Technical support typically responds within one hour. They are responsive. Of course, we'd always like faster responses when we are facing issues.
How was the initial setup?
The initial setup is installed locally. It can be a bit complicated as we have to do it on-premises and we need to gain console access.
What's my experience with pricing, setup cost, and licensing?
We can pay for the license on a yearly basis. If you want to do financing, you can go month by month.
What other advice do I have?
I'd recommend the solution to other companies. If a company has a critical or high-availability server, this is a good product. It's also great for endpoints. It's great for companies with critical services.
I would rate the solution nine out of ten. We've been happy with how it has been working so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

IT Security Specialist at TT Systems LLC
Scalable, stable, straightforward setup
Pros and Cons
- "It is stable and we have not faced any challenges during the rolled out"
- "I would like to see XDR features and endpoint sensor become available."
What is our primary use case?
Most of our traffic comes from blacklisted IPs, virus types, and phishing proofing. These are the major use cases that we observe in our daily operations.
What needs improvement?
I would like to see XDR features and endpoint sensors become available.
For how long have I used the solution?
I have been using Trend Micro Deep Security for one and a half years now.
What do I think about the stability of the solution?
It is stable and we have not faced any challenges during the rollout.
What do I think about the scalability of the solution?
Trend Micro Deep Security is definitely scalable.
How are customer service and support?
We raise a ticket with Trend Micro Deep Security customer service when any issue occurs.
How was the initial setup?
The setup is straightforward and takes around a month to deploy. We deployed through the SCCM tool.
What other advice do I have?
We have four hundred servers globally. I would rate Trend Micro Deep Security a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trend Micro Deep Security
July 2025

Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
Complete solution with beneficial threat management
Pros and Cons
- "Trend Micro Deep Security is a complete solution and all the threat management has been taken care of."
What is most valuable?
Trend Micro Deep Security is a complete solution and all the threat management has been taken care of.
For how long have I used the solution?
I have been using Trend Micro Deep Security for two years.
How are customer service and support?
I have not used technical support.
What's my experience with pricing, setup cost, and licensing?
The price of Trend Micro Deep Security could be less expensive.
What other advice do I have?
My advice to others is they can use Trend Micro Deep Security for their server-side instead of choosing Azure Firewall or AWS Firewall, which is a lot costlier when compared with the others. All threat management is taken care of, such as DDoS protection, and ransomware attacks.
I rate Trend Micro Deep Security an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant at Unicorp Technologies LLC
Protects our servers, has many features, and is easy to set up
Pros and Cons
- "It provides security and protection. The endpoint firewall is valuable."
- "Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
What is our primary use case?
It is being used for our servers. It has many features such as firewall, IPS, anti-malware, and antivirus.
What is most valuable?
It provides security and protection. The endpoint firewall is valuable.
What needs improvement?
Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us.
For how long have I used the solution?
I have been using Trend Micro Deep Security for six years, but I have started to use Trend Micro Apex One recently.
What do I think about the stability of the solution?
Its stability is good.
What do I think about the scalability of the solution?
Scaling is possible. We're scaling up. We have about 40 servers.
Which solution did I use previously and why did I switch?
I have used SentinelOne.
How was the initial setup?
It is easy. It takes about two hours.
What about the implementation team?
It was implemented in our company. Our security team manages it. We have two people on the team.
What other advice do I have?
I would rate it a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a comms service provider with 11-50 employees
Suitable for large organizations, is simple to install, and is reasonably priced
Pros and Cons
- "Technical support is good."
- "Trend Micro Deep Security security and scalability could be improved."
What is our primary use case?
We provide solutions for our clients.
Trend Micro Deep Security is used to secure their important data and important files.
What is most valuable?
Trend Micro Deep Security is suited for large organizations.
Our clients are satisfied with Trend Micro Deep Security.
What needs improvement?
Trend Micro Deep Security security and scalability could be improved.
For how long have I used the solution?
I have been dealing with Trend Micro Deep Security for three months.
What do I think about the stability of the solution?
Trend Micro Deep Security is a stable solution.
What do I think about the scalability of the solution?
Trend Micro Deep Security is a scalable product.
Currently, we have provided this solution to two clients.
How are customer service and support?
Technical support is good.
How was the initial setup?
The initial setup is straightforward.
It can be installed in 30 minutes.
We have a team of five to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid yearly.
Fees are neither high nor low; they are in the middle, it's average.
What other advice do I have?
I would rate Trend Micro Deep Security a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at a computer software company with 51-200 employees
Provides a view of what's happening and enhances security, but we should be able to have an automated response for some of the threats
Pros and Cons
- "In addition to providing our clients a view of what's happening in their data centers, it also does virtual patching in the data center. It enhances the security in the data center big time."
- "What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality."
What is our primary use case?
It gives clients an additional view of what's happening in their data centers.
Deep Security is on-prem at this stage, but it has got cloud workload protection that has similar functionality in the cloud.
What is most valuable?
In addition to providing our clients a view of what's happening in their data centers, it also does virtual patching in the data center. It enhances the security in the data center big time.
What needs improvement?
What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality.
For how long have I used the solution?
We have been providing this solution for a few years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable, but it is fairly expensive.
In terms of its usage, we're not using it internally. We have three clients at the moment. They are fairly big clients.
How are customer service and support?
Their technical support is good.
How was the initial setup?
It is a bit more difficult because it needs a bit of hardware, etc. Deep Security is more complex to set up than web security. Implementing Deep Security properly is usually about a week's worth of work because of the change control in the company. It is the change control that's an issue.
In terms of people required for its deployment, one engineer is usually enough.
What's my experience with pricing, setup cost, and licensing?
Most of it is annual at this stage.
What other advice do I have?
I would definitely recommend it for medium enterprises.
I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Security Engineer at Intertech Information Technology and Marketing Inc.
Provides adequate security and technical assistance
Pros and Cons
- "The performance is good."
- "f it had the capability of generating retroactive alerts it would be helpful."
What is our primary use case?
We use Trend Micro Deep Security for security protection.
What is most valuable?
The performance is good. It is better than FireEye Email Security.
What needs improvement?
I would like to see a retroactive alert. If it had the capability of generating retroactive alerts it would be helpful.
While it is stable, it has room to improve.
For how long have I used the solution?
I have been working with Trend Micro Deep Security for six months.
What do I think about the stability of the solution?
Trend Micro Deep Security is a stable solution.
What do I think about the scalability of the solution?
Trend Micro Deep Security is scalable.
In our company, we have approximately 1,000 users.
How are customer service and support?
I am satisfied with the technical support that we have.
Which solution did I use previously and why did I switch?
We are also working with FireEye Email Security.
How was the initial setup?
I was not a part of the installation. It was installed by our technical team.
This solution is maintained and deployed by a team of ten managers and engineers.
What's my experience with pricing, setup cost, and licensing?
We don't pay any licensing fees.
What other advice do I have?
I would recommend this solution to others who are considering using it.
I would rate Trend Micro Deep Security a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Risk info security at a financial services firm with 501-1,000 employees
Good for managing a few servers but it requires a lot of manual configuration after deployment
Pros and Cons
- "Deep Security is a good product for managing a few servers."
- "Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."
What is our primary use case?
Deep Security is a server protection product. We use it for virtual patching and file integration. You can use this with your cloud or an NX environment, virtual services, VMware, etc.
What is most valuable?
Deep Security is a good product for managing a few servers.
For how long have I used the solution?
I've been using Deep Security for more than five years.
What do I think about the stability of the solution?
Performance is fine. You need to keep an eye on the new files getting detected, or so you have to keep on applying those file folders. So you have to keep monitoring, or else it is not going to help. So especially for the file integrity model and all.
What do I think about the scalability of the solution?
I don't know about the scalability, but it's good for few servers where you can manage.
How are customer service and support?
There is a local Trend Micro team in Mumbai that we call for support or to log a ticket.
How was the initial setup?
Deployment and post-deployment implementation are a little complicated. We can't touch servers, and we can't modify the settings. It should be automated, and Trend Micro should make the process more intelligent. The scope is broad, and you have to manually monitor the file scans and respond whenever there is a detection.
The deployment itself is not that difficult because it's client based. So you want to install clients on each of those servers, and then you have to keep monitoring and adding features. You check the server's performance, and if everything is fine, you can keep adding servers. But post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring.
And there are times when the malware protection or some other virtual patching is working fine, but you need a technician to get all the more advanced features to work. It takes around two or three technicians to implement. Our team is responsible for security while a different team handles server management. Then there are one or two people who manage the security console. And then, there are OEM support and SI support.
What's my experience with pricing, setup cost, and licensing?
We have a subscription. It's not a surface subscription. It's only the AMC part.
What other advice do I have?
I rate Trend Micro Deep Security six out of 10. I would recommend it. It depends on the other security controls you have in place. If you're using the entire Trend Micro suite, then you have a PT web gateway. So if you have the whole suite, you have tight integration with your APT and firewall story. In that case, Trend Micro Control Manager is there. So you have everything tied to a single console, so security and everything play as a complete story.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros
sharing their opinions.