Technical support is top-notch; even in cases where we require additional capabilities, we pass that as a recommendation and they have been able to work with us.
Trend Micro ServerProtect [EOL] effectively safeguards OneDrive, SharePoint, and email systems with virtual patching and strong anti-malware tools. While integration and notifications need enhancement, technical support is excellent. However, it requires manual PC restarts, lacks machine learning, and doesn't have built-in analytics or intrusion prevention. The documentation is inadequate, and predictive analysis requires improvement to prevent false alerts. Improving platform integration and stability could enhance its value to tech buyers.

