Trend Micro Worry-Free Services Suites Reviews

We use Trend Micro to protect our endpoints against malware and viruses. Additionally, we have a weekly scheduled scan for our endpoints to ensure comprehensive security measures.

The solution protects our endpoints but causes performance slowdowns. Trend Micro, compared to competitors such as BitDefender GravityZone and Sophos, all offer data loss prevention and traditional malware protection. Trend Micro also provides Effective Malware Elimination and virtualization features.

I have been using Trend Micro for two months.

The computer indicates 'protection at risk' because the updates aren't occurring. It must be updated regularly. When I turn on my computer, it should promptly connect to the server and update automatically. However, my protection is currently at risk because it's not ensuring the updates are happening.

I rate the solution's stability a six out of ten.

The solution is scalable. Around 100 users are using this solution.

I rate the solution’s scalability a seven out of ten.

The initial setup is not complex. You need to install it at the endpoint. The ease of implementation is there. I rate it eight out of ten.

Deployment depends on the number of users. The cloud-based interface isn't a significant concern, as it consumes little time. It can be done within a few hours if you know the desired features and settings. However, deploying the package to individual endpoints takes 10 to 15 minutes.

I rate the solution’s pricing an eight out of ten, where one is cheap and ten is high.

I suggest evaluating the competitors and assessing whether they align with your business needs. Branding doesn't hold significance for me as a security expert. I wouldn't disregard a well-known brand solely—for instance, Trend Micro, Symantec, or Kaspersky. I prioritize performance and features.

Overall, I rate the solution a six out of ten.

We use the solution for managing emails and EDR, though it has evolved over the years into an XDR solution. It now includes additional features like SOC management and real-time monitoring and analysis of endpoints.

Trend Micro effectively detects and blocks NAS devices and identifies potential threats. Security breaches or issues have been minimal in the networks where I’ve implemented Trend Micro.

Those endpoints are monitored 24/7, so even when engineers are offline, someone in the SOC always monitors them. Integration is seamless.

It's a big improvement over relying solely on Active Directory, where you need to allocate time for regular reviews or have someone monitor for issues manually. Outsourcing that to Trend Micro has been a huge help.

Improving access to training and simplifying the process of obtaining information would be helpful. While reports can be automated, making everything more accessible would be a key benefit.

Network vulnerability scanning could be improved. It would be beneficial to have internal scanning and external analysis capabilities. Trend Micro Vision One might include such features in the future, along with dark web scanning, threat hunting, and other related tools.

I have been using Trend Micro Worry-Free Services Suites for 15 years.

The product is stable.

It is easy to scale.

The tech support is responsive and knowledgeable.

Positive

The initial setup was straightforward. 

Essentially, we download the package for the specific client we're working with and roll it out. Depending on the size and number of machines, we can either push it out through scripts or manually install it on each machine as it's set up and deployed.

You can apply configuration policies across multiple clients and systems.

Pricing is reasonable. We receive updates on pricing information on a quarterly basis. This allows us to access the most current details of their pricing process at any given time.

I'm using Trend Micro Worry-Free Business Security Services, which covers endpoint XDR, hosted email security, and cloud security products.

Like most cybersecurity firms, Trend Micro has been using AI for decades. While generative AI is a newer development, traditional AI, like machine learning, has long been a foundation for security systems. Trend Micro leverages AI to analyze large amounts of soft data, identify anomalies, and detect variances that humans might miss or require extensive time and highly specific queries to uncover. AI significantly reduces this time. If cybercriminals understood how AI is used in detection, they could find ways to bypass it, so it remains a trade secret.

Better communication between Trend Micro and its partners regarding changes and evolving products would be beneficial. For example, while I have some emails with links to review elements in VisionOne, improved communication could enhance this process.

I recommend the solution. It is a good product and it works well.

Overall, I rate the solution a ten out of ten.

The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable.

Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side.

I have been using Trend Micro Worry-Free Services Suits for the past three years.

I rate the tool's stability an eight out of ten. 

My company has 182 users. I rate Trend Micro Worry-Free Sevices Suits' scalability an eight out of ten. 

We used Symantec before making the switch to Trend Micro. The decision to switch was influenced by factors such as cost savings and uncertainties surrounding Symantec's situation.

The tool's system configuration is easy and can take 30 minutes to complete. One person is enough to handle the deployment. 

I rate the tool's pricing a five out of ten. 

I rate the tool an eight out of ten. 

Trend Micro is good. When it comes to the console, there are additions and malware detection. The Wi-Fi is good, but it has control limitations. We cannot customize that console, but their other console has many configurations and features. They don't have much information or a comprehensive dashboard regarding this product.

The most important feature is behaviour detection.

Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems. For example, we have experienced issues with the agent on Windows 12 and 2012 R2. Trend Micro must also improve its agent for Linux operating systems and provide an open source solution for Java environments. They currently do not offer a solution for Open NOS systems.

I have been using Trend Micro Worry-Free Services Suits for five years. We are using the latest version.

I rate the solution’s stability an eight out of ten.

We have all types of clients, including small and medium enterprises of all sizes. I rate the solution’s scalability a nine out of ten.

The initial setup is straightforward. Deployment depends on the environment, including the performance of the end servers, the operating system, and the deployment method. If you use a bulk deployment method, such as SCCM or another infrastructure management tool, you can deploy Worry-Free Services Suites within a scheduled time. If you are installing manually, it will take longer, depending on the number of servers. I rate the initial setup an eight out of ten, with one being difficult and ten being easy.

I advise using a next-generation antivirus, such as Trend Micro Worry-Free Services Suites. Alternatively, they could go with Microsoft Defender. Overall, I rate the solution an eight out of ten.