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CrowdStrike Falcon Complete MDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations value CrowdStrike Falcon Complete MDR for proactive breach prevention, ransomware defense, and enhanced security across diverse locations.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon Complete MDR offers excellent customer support but faces challenges with responsiveness and localization preferences.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
The L1 engineer should be more technical to improve the support.
Assistant Director to ACIR at Board Of Revenue
it could be quicker
General Manager at a computer software company with 10,001+ employees
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Complete MDR is highly scalable, easily deploying across numerous endpoints, earning high satisfaction from large enterprises.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
It is easy to scale with the support of CrowdStrike.
Technical Support Analyst at a computer software company with 51-200 employees
Once all objectives were met, the solution proved to be fully scalable.
Assistant Director to ACIR at Board Of Revenue
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
General Manager at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
CrowdStrike Falcon Complete MDR is praised for stability, reliability, minimal resource usage, and superior performance with high user satisfaction.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
I find that it is very stable; however, there is always room for improvement.
General Manager at a computer software company with 10,001+ employees
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
Technical Support Analyst at a computer software company with 51-200 employees
 

Room For Improvement

CrowdStrike Falcon Complete MDR seeks to improve user experience through AI integration, enhanced support, and streamlined performance and reporting.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage.
Assistant Director to ACIR at Board Of Revenue
For UI/UX, it is good, but I think they should keep up with the times.
General Manager at a computer software company with 10,001+ employees
Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run.
IT Manager at IFB Industries Ltd
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Setup Cost

CrowdStrike Falcon Complete offers flexible modular pricing per device, seen as competitive despite higher costs than some competitors.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
Assistant Director to ACIR at Board Of Revenue
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
 

Valuable Features

CrowdStrike Falcon Complete MDR provides flexible, AI-driven endpoint protection with seamless third-party integration and rapid threat response.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
We have achieved 100% success in detection with our clients and have no need for reclamation.
Technical Support Analyst at a computer software company with 51-200 employees
We are getting real-time response from CrowdStrike Falcon Complete MDR.
IT Manager at IFB Industries Ltd
The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment.
Assistant Director to ACIR at Board Of Revenue
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (21st), Extended Detection and Response (XDR) (16th)
 

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 7.1%, down from 14.9% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.1%
Trend Micro Worry-Free Services Suites1.0%
Other91.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise31
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: January 2026.
881,757 professionals have used our research since 2012.