CrowdStrike Falcon Complete MDR and Trend Micro Worry-Free Services Suites compete in the endpoint protection category. CrowdStrike has the upper hand in threat intelligence and multi-platform support, while Trend Micro excels in ease of management and cloud app security integration.
Features: CrowdStrike Falcon Complete MDR offers robust endpoint protection using AI and machine learning for threat detection, proactive security with strong threat intelligence, and multi-platform support yielding low false positives. Trend Micro Worry-Free Services Suites delivers comprehensive antivirus and malware protection, ease of management with multi-tenancy, and effective cloud app security features.
Room for Improvement: CrowdStrike Falcon Complete MDR could enhance its user interface design and customizable reporting features. Further integration with additional security solutions may strengthen its ecosystem. Trend Micro Worry-Free Services Suites can improve its agent efficiency across operating systems and enhance its EDR component for threat investigation. Both solutions have pricing concerns, with users mentioning high costs compared to competitors.
Ease of Deployment and Customer Service: CrowdStrike Falcon Complete MDR is easy to deploy across cloud and on-premises environments, offering comprehensive support services, though support response times vary in some regions. Trend Micro Worry-Free Services Suites supports various deployment options and offers efficient technical support, though outsourced support may lead to delays or language barriers.
Pricing and ROI: CrowdStrike is priced at a higher tier, justified by its advanced security features and significant ROI, especially in threat prevention and asset management. Trend Micro offers mid-range pricing with increasing license costs, seen as cost-effective for comprehensive security functions, though some non-profit sectors find the cost prohibitive. Both solutions show ROI through effective threat blocking and operational security improvements.
The L1 engineer should be more technical to improve the support.
it could be quicker
Support is extremely good, but there is room for improvement.
It is easy to scale with the support of CrowdStrike.
Once all objectives were met, the solution proved to be fully scalable.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
The pricing of Trend Micro is a little bit higher compared to Sophos.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon Complete MDR | 10.3% |
| Trend Micro Worry-Free Services Suites | 0.7% |
| Other | 89.0% |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 17 |
| Large Enterprise | 30 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
CrowdStrike Falcon Complete MDR combines AI-driven detection, real-time threat insight, and robust endpoint protection to deliver a comprehensive managed detection response. It ensures rapid incident handling, integrates smoothly with multiple tools, and minimizes false positives while extending SOC capabilities.
CrowdStrike Falcon Complete MDR stands out with its AI-powered detection and efficient threat intelligence, offering a strong foundation for endpoint security. It features an intuitive dashboard, seamless integration with tools, and swift incident responses, all facilitated by its SOC extension. Users find value in its vulnerability management and lightweight deployment, which reduces false positives. This combines managed threat hunting with automated forensics, enhancing cybersecurity with proactive threat prevention and remediation. Suggested improvements include better reporting, SIEM integration, and performance enhancements to prevent slowdowns. Suggested better API documentation and expanded Linux support align with calls for improved offline intrusion detection and false positive management. Improved customization, integration with third-party tools, aesthetics, pricing, and training options are also desired.
What features make CrowdStrike Falcon Complete MDR valuable?In various industries, CrowdStrike Falcon Complete MDR is implemented to provide advanced endpoint protection for mobile and server security. Organizations leverage its threat intelligence, behavioral analysis, and vulnerability detection features to defend against ransomware, fileless attacks, and enable EDR functionalities. By facilitating threat hunting and incident response, they ensure continuous monitoring, often integrating with Microsoft Defender and other security measures for robust cybersecurity coverage and efficient patch management.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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