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Trend Micro Worry-Free Services Suites pros and cons

Vendor: Trend Micro
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Worry-Free Services Suites excels in behavior detection ensuring comprehensive threat identification.
Its lightweight nature ensures minimal impact on system resources.
Offers a comprehensive security suite including antivirus, malware and ransomware protection, web filtering, and device control.
Features multi-tenancy support for efficient management across different customers.
Includes beneficial features such as a load balancer, auto scan facility, and easy rules management for email monitoring.

CONS

Trend Micro Worry-Free Services Suites should improve the agent for Windows operating systems.
Its pricing is a concern, notably for non-profit organizations, as it remains higher even with discounts.
Documentation is inadequate, making global configuration changes challenging.
The EDR component requires significant enhancements.
Log management, especially log transmission via API, needs improvement.
 

Trend Micro Worry-Free Services Suites Pros review quotes

Giulio Ranieri - PeerSpot reviewer
Jun 4, 2024
The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants.
Isaac Shemaria - PeerSpot reviewer
Feb 28, 2024
The most valuable feature of the solution is the ease of deployment.
AI
Feb 21, 2024
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs.
Learn what your peers think about Trend Micro Worry-Free Services Suites. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
CD
Jul 11, 2024
Trend Micro effectively detects and blocks NAS devices and identifies potential threats.
Mohammed Zain - PeerSpot reviewer
Aug 27, 2025
We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle.
NaveedUddin - PeerSpot reviewer
Oct 9, 2024
The load balancer feature is excellent.
Urs Schuerch - PeerSpot reviewer
Jan 5, 2024
We use the solution for endpoint protection, malware detection, and detecting unsafe web access.
Udhayakumar Murugan - PeerSpot reviewer
Feb 5, 2025
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option.
Kosala Paranathala - PeerSpot reviewer
Sep 12, 2023
The most important feature is behaviour detection.
UK
Dec 4, 2023
The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable.
 

Trend Micro Worry-Free Services Suites Cons review quotes

Giulio Ranieri - PeerSpot reviewer
Jun 4, 2024
The log management feature needs to be improved, specifically, the ability to send logs from the console via API.
Isaac Shemaria - PeerSpot reviewer
Feb 28, 2024
The EDR part of the product is an area of concern where improvements are required.
AI
Feb 21, 2024
The solution’s scalability is limited.
Learn what your peers think about Trend Micro Worry-Free Services Suites. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
CD
Jul 11, 2024
Network vulnerability scanning could be improved.
Mohammed Zain - PeerSpot reviewer
Aug 27, 2025
Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
NaveedUddin - PeerSpot reviewer
Oct 9, 2024
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
Urs Schuerch - PeerSpot reviewer
Jan 5, 2024
The solution's documentation is not good, and I'm struggling to change global configurations.
Udhayakumar Murugan - PeerSpot reviewer
Feb 5, 2025
The pricing of Trend Micro is a little bit higher compared to Sophos.
Kosala Paranathala - PeerSpot reviewer
Sep 12, 2023
Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems.
UK
Dec 4, 2023
Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side.