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Martin Prous - PeerSpot reviewer
Systems Engineering - SigFox Paraguay at TEISA
Real User
Top 10
Discovering extensive documentation and seamless software integration elevates daily operations
Pros and Cons
  • "One of the best features of Ubuntu Linux is that if I need something, I just download it."
  • "I found recently some software that needs the 20.04 version, which is out of the support lifecycle, and those systems are needed by us, causing a problem when I tried to upgrade. The systems stopped working and it was a disaster, as they support the LTS but the old ones, and when I need to update some packages, they are out of the support system support cycle."

What is our primary use case?

Ubuntu Linux is my operating system for daily use, and because I am related to networking operations, I prefer Linux over Windows. The FortiClient in Windows is very limiting and the IT department most of the time doesn't know how to open certain ports or are very limited in their skills with FortiClient, so I have more freedom to open ports and run some services with it.

What is most valuable?

One of the best features of Ubuntu Linux is that if I need something, I just download it. Everything I need I could search for on the net and just download it and use it, whereas Windows is more problematic.

Ubuntu Linux's rapid support and extensive documentation are fine to me. Every time I need to do something, I find well-explained documentation about the process, so I have no complaints about the documentation or the info about how to do it.

What needs improvement?

I always use just the LTS versions of Ubuntu Linux, but I found recently some software that needs the 20.04 version, which is out of the support lifecycle, and those systems are needed by us, causing a problem when I tried to upgrade. The systems stopped working and it was a disaster, as they support the LTS but the old ones, and when I need to update some packages, they are out of the support system support cycle.

For how long have I used the solution?

I have used Ubuntu Linux for maybe 12 years.

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June 2025
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How are customer service and support?

I have never rated the support or customer service of Ubuntu Linux as I have never used it.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing for Ubuntu Linux is that I always use the free version, so I never paid for any installations or support.

What other advice do I have?

I have not used Ubuntu Linux's cloud-init capabilities for configuring or managing instances in cloud environments.

I don't know of any things that could be better with Ubuntu Linux, as everything works fine.

On a scale of one to ten, I would rate Ubuntu Linux a 10 plus.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2023968 - PeerSpot reviewer
IT Administrator at a university with 51-200 employees
Real User
Top 20
Focus on system enhancements to improve usability
Pros and Cons
  • "There is substantial documentation and community support available."
  • "There is substantial documentation and community support available."

What is our primary use case?

Can you describe some of the use cases for this product and where or how it is used?

What is most valuable?

What are some of the most valuable features in your opinion with Ubuntu Linux?

What needs improvement?

What areas could be improved with Ubuntu Linux in your opinion?

Where can they continue to improve and where can they focus their energy moving forward regarding improvements?

What was my experience with deployment of the solution?

Since you mentioned it was easy to install, how long does it take to deploy the product?

Can one person complete the deployment?

How are customer service and support?

How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it?

There is substantial documentation and community support available.

Which solution did I use previously and why did I switch?

What would you say are some main differences between Ubuntu Linux and other Linux products that you have used?

What about the implementation team?

Are you the only one who is maintaining it, or how many people maintain the product?

What was our ROI?

Can you describe any cost savings or productivity boosts you have realized by using Ubuntu Linux?

What's my experience with pricing, setup cost, and licensing?

What are your thoughts on how Ubuntu Linux is priced?

Which other solutions did I evaluate?

Is CentOS something you used recently in the last year?

What other advice do I have?

Do you still have experience with Windows and Linux products?

Which Linux products are you familiar with? Is it Ubuntu Linux, SUSE, Rocky, or some others?

Does it require a lot of maintenance?

How does Ubuntu Linux support your AI or machine learning projects?

Would you recommend Ubuntu Linux to others and why?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Ubuntu Linux
June 2025
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
ShaheenKapery - PeerSpot reviewer
Solutions Architect at Altron
Real User
Top 5Leaderboard
A stable solution to manage large amounts of Linux devices with fewer vulnerabilities

What is our primary use case?

The solution is an Android service package.

How has it helped my organization?

Firstly, the attack surface is a lot smaller. There are fewer vulnerabilities. If you look at a list of CVEs, you will see that while many systems are targeted, fewer attacks focus on Ubuntu than other operating systems because Ubuntu is highly customizable. You can configure it exactly how you want, secure it thoroughly, and turn off unnecessary services, yet it will still function properly. Unlike a Windows machine with numerous dependencies, Ubuntu can operate efficiently with only the essential components enabled.

What needs improvement?

The stability could be improved.

For how long have I used the solution?

I have been using Ubuntu Linux for four years.

What do I think about the stability of the solution?

The product is stable. It depends on the use case. If you try to use it as a multifunction server—such as a file, print, and logging server all at once—it may not perform optimally. However, if you use it for a single dedicated function, it is one of the best options available. I rate it a nine out of ten.

What do I think about the scalability of the solution?

There are effective ways to manage large amounts of Linux devices remotely, but it requires knowledgeable personnel. While business tools exist for managing Linux, it's more complex than using Windows, which level one or two technicians can manage. For Linux, you often need specialists. However, Ubuntu Linux's free licensing and open-source nature can reduce overall costs despite the need for skilled administrators.

How are customer service and support?

There are enough forums and other means of support for Ubuntu Linux that you don't need official group support.

How was the initial setup?

The initial setup will be easy. Once you start using it, you will manage the rest of it. Although it can become quite technical, a lot of support is available. You can disable any services you don't need, ensuring no unnecessary ports are open. Unlike Windows, which allows everything by default until specifically restricted, Linux keeps everything closed and only opens what is necessary.

You've got thirty steps and multiple other forums anyway.

What other advice do I have?

We are using Ubuntu Linux for a specific task. Based on our experience, it is very efficient. Instead of using a Windows server for easy access, we have set up a new server tailored for manual users. Despite this, some users still rely on a Windows server. However, when I use a Linux cluster, it works very well. All my users interact with it seamlessly.

Play it first to get the skills before diving into anything complex. Start with simple tasks, like setting up an email server. Once you have those basics working, you can move on to more advanced tasks. We often find that Windows users tend to set things up in a certain way because they are familiar with Windows. Therefore, it's important to understand what you are doing from the start. Once you have a good foundation, it will be smooth sailing.

We have tried various approaches from a Linux point of view. We still support those, and I have a specialist tool that can efficiently support them.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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AtulChaurasia - PeerSpot reviewer
Operational Technical Security at Metro Bank
Real User
Top 5
A stable and free solution that is easy to deploy and has a user-friendly GUI
Pros and Cons
  • "The GUI is user-friendly."
  • "The solution must provide more integrations."

What is our primary use case?

We can use the solution for browsing. We can also use it as a server and deploy and configure it as a file or web server. The use case depends on the user. I use it to deploy something which I want to test out. If I have to test out ELK Stack, I might use Ubuntu because it’s free.

What is most valuable?

The GUI is user-friendly.

What needs improvement?

The solution must provide more integrations.

For how long have I used the solution?

I have been using the solution from time to time whenever I require it.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I am using the solution for my personal needs. It is possible to increase the number of users depending on who uses it.

Which solution did I use previously and why did I switch?

I have used Windows. I use Ubuntu only for testing purposes. Some things can only be tested on Linux.

How was the initial setup?

The initial setup is straightforward. It takes 15 to 30 minutes to deploy the OS. The product can be used on the cloud as well. However, I have deployed it on my own laptop.

What about the implementation team?

I deployed the solution myself. We have to follow the standard OS deployment process to deploy the tool. We do not need any consultation. We might need a live CD, or we can download the image from the Internet. We can boot from the USB and just follow the instructions. It will be deployed.

What's my experience with pricing, setup cost, and licensing?

There is no licensing cost for the product.

What other advice do I have?

Ubuntu improves its products every year. Earlier, the GUI was not good, so Ubuntu improved it. They have removed the complexity of the software. My recommendation depends on people’s use cases. If someone wants to test something that is more stable on Ubuntu, they can use the solution. They can use other Linux flavors like Red Hat, too. Overall, I rate the solution an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Assistant at a tech services company with 51-200 employees
Real User
Ensures a seamless and secure environment for development with exceptional integration and support
Pros and Cons
  • "Ubuntu Linux is the most secure option on the market."

    What is our primary use case?

    I have been using Ubuntu Linux as the primary operating system for our developers and many people we work with.

    What is most valuable?

    Ubuntu Linux is the most secure option on the market. For business-focused people, a Mac is preferred, but for developers, Ubuntu Linux is better. Ubuntu Linux's good desktop experience makes it easy to use even if you are not comfortable using the command line. It has excellent integration with development tools, including CI/CD and Atlassian products. Most of our code development occurs on Ubuntu Linux, and it integrates deeply with development pipelines, making it straightforward to manage. Additionally, Ubuntu Linux's parent company provides canonical pipelining for machine learning, ensuring compatibility and efficiency.

    What needs improvement?

    In the past, OpenOffice was a pain point on the Ubuntu Linux side, but now, because everything has moved to online platforms like Google Cloud or Microsoft Cloud, it's not a problem anymore.

    For how long have I used the solution?

    I have been working with Ubuntu Linux for approximately fifteen years.

    What do I think about the stability of the solution?

    Ubuntu Linux is very stable. It works as expected without any major issues.

    How are customer service and support?

    I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product was considered for machine learning, but not directly.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We are a no Windows company, using Mac or Ubuntu Linux only.

    How was the initial setup?

    I have deployed Ubuntu Linux hundreds of times. It can take from an hour to a few days depending on the server. However, scaling is straightforward without any issues.

    What other advice do I have?

    Keep my review anonymous. I rate Ubuntu Linux as a ten out of ten; it's a perfect tool with no issues. The overall solution is rated ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Bahattin Yetismis - PeerSpot reviewer
    CTO at BE1 consultancy
    Real User
    Top 5Leaderboard
    The product is easy to use and has excellent performance and availability
    Pros and Cons
    • "The product is easy to use."
    • "The product must provide integrated security solutions."

    What is our primary use case?

    We use the solution as a backend production server. We run our Docker containers on Ubuntu. We mainly use it for automotive charging software.

    What is most valuable?

    The product is easy to use. I like the tool’s performance and availability.

    What needs improvement?

    The product must provide integrated security solutions. I use third-party security solutions now.

    For how long have I used the solution?

    I have been using the solution for two to four years.

    What do I think about the scalability of the solution?

    Currently, we are trying to implement our solution with the Kubernetes environment. We need horizontal scalability, not vertical. When we need more capacity, we add another server and distribute the load onto the new server.

    How are customer service and support?

    We do not use support because the answers in the community forums are enough for us. If we gain more customers in the future, we might need support.

    Which solution did I use previously and why did I switch?

    We were using Windows before. I like Ubuntu’s performance compared to Windows.

    How was the initial setup?

    The setup is really straightforward. It is not complex. We develop DevOps scripts to deploy it. It takes only one or two hours. If the hardware is available, then it will take only one hour. We prepare the hardware environment and deploy the solution. After that, we deploy the Docker container environment. Then, we run the whole software. The product is deployed on-premises because we are still in the testing phase. We have a small number of customers. In the future, we will try to migrate to the cloud.

    What's my experience with pricing, setup cost, and licensing?

    The product is cheap compared to Windows. We pay a yearly license fee. I rate the pricing a four out of ten.

    What other advice do I have?

    I do my job directly on the terminal server. Ubuntu is a good choice. Overall, I rate the product a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Radek Skrivanek - PeerSpot reviewer
    Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
    Real User
    Top 5
    A highly stable and scalable solution that can be useful for running applications
    Pros and Cons
    • "The product’s stability is valuable."
    • "The user interface must be more user-friendly for non-technicians."

    What is our primary use case?

    We use the solution as a file server. We also run some applications.

    What is most valuable?

    The product’s stability is valuable. The interface is okay.

    What needs improvement?

    The user interface must be more user-friendly for non-technicians.

    For how long have I used the solution?

    I have been using the solution for a few years.

    What do I think about the stability of the solution?

    I rate the tool’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    I rate the tool’s scalability a nine out of ten. We have more than 100 users.

    Which solution did I use previously and why did I switch?

    I have used Windows. I switched to Ubuntu because of its stability.

    How was the initial setup?

    The setup is easy for our technicians. The deployment takes one week. The product is cloud-based.

    What about the implementation team?

    We deployed the solution in-house. We have technicians.

    What was our ROI?

    Stability is very important to us.

    What other advice do I have?

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Naresh Reddy - PeerSpot reviewer
    Enterprise Solutions Architect at OORWIN LABS INC
    Real User
    Top 5
    Managing tasks and troubleshooting errors is straightforward thanks to its user-friendly interface and comprehensive error alerting system

    What is our primary use case?

    We use Ubuntu Linux to manage various services, such as installing software like Python, PHP, and other server-side applications. Additionally, we install .NET and web applications using PHP, NGINX, and MySQL.

    What is most valuable?

    Ubuntu Linux stands out compared to others in terms of performance. Its smooth operation and ease of use make it a preferred choice for many users. With Ubuntu, managing tasks and troubleshooting errors is straightforward thanks to its user-friendly interface and comprehensive error alerting system. Ubuntu is an open-source platform that allows easy access to error logs, making identifying and addressing issues simple.

    What needs improvement?

    Ubuntu Linux is good for one to two years. We can easily identify the line numbers and everything we could be able to see. Additionally, we have stable and standard paths for root directories, so we can easily remember those folder setups.

    For how long have I used the solution?

    I have been using Ubuntu Linux for six years. We are using the V18.04 and V20.04 of the solution.

    What do I think about the stability of the solution?

    We haven't experienced any downtime till today. I rate the solution's stability a ten out of ten.

    What do I think about the scalability of the solution?

    The solution is scalable. We are using ECS for our backend, running ECS instances exclusively. Depending on the task requirements, we can easily scale up without limitations.
    Around 15k users are using this solution. It is on autoscaling. We are maintaining load balancer. Whenever it writes automatically, it will spin up additional added sources.

    How was the initial setup?

    The initial setup is simple and takes 10-15 minutes to complete. We can do it by simple commands. When writing a simple ML file, we can employ uncomplicated syntax. With Docker Hub, we can readily retrieve this operating system, and through simple commands, installation can be automated, upgrading to the latest version seamlessly.

    What about the implementation team?

    The solution is in the dedicated hosting. We spin up training instances by writing simple comments.

    What's my experience with pricing, setup cost, and licensing?

    The product is free of cost.

    What other advice do I have?

    Typically, we disable automatic updates for production services. However, we enable auto-updates on our side in development environments. Even for free servers, we do not allow automatic upgrades for any new changes. This is because it may take some time to reflect, and sometimes the server fails health checks.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Ubuntu Linux Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Ubuntu Linux Report and get advice and tips from experienced pros sharing their opinions.