I use it for self-service applications, containerization, security, and backup. There are so many use cases; I can't mention everything.
Head of mission at CapHornier
Linux's advanced terminal empowers versatile usage and ongoing secure development
Pros and Cons
- "The setup cost is free."
- "Overall, I rate this solution ten out of ten."
- "There were stability issues at specific times."
What is our primary use case?
What is most valuable?
I find the terminal valuable for pasting some commands and using some software as well. It's probably called a terminal and shell environment.
What needs improvement?
There's nothing more to improve. I would just continue developing the functionality that is already implemented, maybe with more graphical implementation inside the OS.
Additionally, a more secure implementation would be good.
For how long have I used the solution?
I have used it for many years, maybe ten-plus.
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May 2026
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What do I think about the stability of the solution?
There were stability issues at specific times.
What do I think about the scalability of the solution?
Scalability is not key, however, I have to practice using it correctly.
Which solution did I use previously and why did I switch?
I have also used macOS, Windows 2, Windows Server, Fedora, and many more. I find it more efficient than other systems, but I have to do what I want to do myself.
How was the initial setup?
Initially, there was nothing complicated. It's easy since I have many years of experience with it. However, if I were a beginner with Linux, it could be completely disruptive compared to Windows. So, I would have to spend some time practicing with Linux to understand how it works and how I can accomplish the same tasks compared to Windows. Maybe one month, at least.
What's my experience with pricing, setup cost, and licensing?
The setup cost is free.
What other advice do I have?
Overall, I rate this solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Techincal Support Engineer at Ibits Tech Solutions
Facilitate remote troubleshooting with built-in package support
Pros and Cons
- "My total rating for Ubuntu Linux is ten out of ten."
- "We face minor issues with the regular upgrade; manual upgrades are required. There have been network configuration issues, specifically with netplan.yaml."
What is our primary use case?
Most of our customers use Ubuntu Linux to host their websites. We configure Apache or Nginx and troubleshoot them. If their applications are down, we check the servers. If the server goes down or there is an issue, we look into them.
What is most valuable?
Ubuntu Linux is user-friendly through the command line. The packages inside the repository are built-in, which allows for easy installation from the server environment without relying on third-party applications. Additionally, Ubuntu Linux supports remote troubleshooting via SSH, allowing connection from anywhere, which is beneficial for troubleshooting server issues.
What needs improvement?
We face minor issues with the regular upgrade; manual upgrades are required. There have been network configuration issues, specifically with netplan.yaml. Unlike CentOS, Ubuntu Linux lacks an easily accessible inbuilt repository where dependencies or packages are easily found.
For how long have I used the solution?
I have been working with Ubuntu Linux for about one and a half years.
What was my experience with deployment of the solution?
Deploying on-premises can take about twenty minutes, but with a good network, it can be faster. For cloud deployments via our jump servers, it takes less than ten minutes.
What do I think about the stability of the solution?
I have had no issues with the stability of Ubuntu Linux.
What do I think about the scalability of the solution?
I find Ubuntu Linux scalable with no complaints.
How are customer service and support?
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive knowledge base for self-help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have experience using CentOS. It allows direct root login, offering root privileges immediately.
How was the initial setup?
The initial setup of Ubuntu Linux is easy.
What's my experience with pricing, setup cost, and licensing?
The cost is not much, and I am not sure about the licensing cost because a separate team handles it.
Which other solutions did I evaluate?
We have used CentOS and are familiar with it.
What other advice do I have?
I would recommend using Ubuntu Linux as it is easy to handle. The biggest benefit is the ability to connect through SSH for remote troubleshooting. My total rating for Ubuntu Linux is ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
May 2026
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
IT Administrator at a university with 51-200 employees
Focus on system enhancements to improve usability
Pros and Cons
- "There is substantial documentation and community support available."
What is our primary use case?
Can you describe some of the use cases for this product and where or how it is used?
What is most valuable?
What are some of the most valuable features in your opinion with Ubuntu Linux?
What needs improvement?
What areas could be improved with Ubuntu Linux in your opinion?
Where can they continue to improve and where can they focus their energy moving forward regarding improvements?
What was my experience with deployment of the solution?
Since you mentioned it was easy to install, how long does it take to deploy the product?
Can one person complete the deployment?
How are customer service and support?
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it?
There is substantial documentation and community support available.
Which solution did I use previously and why did I switch?
What would you say are some main differences between Ubuntu Linux and other Linux products that you have used?
What about the implementation team?
Are you the only one who is maintaining it, or how many people maintain the product?
What was our ROI?
Can you describe any cost savings or productivity boosts you have realized by using Ubuntu Linux?
What's my experience with pricing, setup cost, and licensing?
What are your thoughts on how Ubuntu Linux is priced?
Which other solutions did I evaluate?
Is CentOS something you used recently in the last year?
What other advice do I have?
Do you still have experience with Windows and Linux products?
Which Linux products are you familiar with? Is it Ubuntu Linux, SUSE, Rocky, or some others?
Does it require a lot of maintenance?
How does Ubuntu Linux support your AI or machine learning projects?
Would you recommend Ubuntu Linux to others and why?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operational Technical Security at Metro Bank
A stable and free solution that is easy to deploy and has a user-friendly GUI
Pros and Cons
- "The GUI is user-friendly."
- "The solution must provide more integrations."
What is our primary use case?
We can use the solution for browsing. We can also use it as a server and deploy and configure it as a file or web server. The use case depends on the user. I use it to deploy something which I want to test out. If I have to test out ELK Stack, I might use Ubuntu because it’s free.
What is most valuable?
The GUI is user-friendly.
What needs improvement?
The solution must provide more integrations.
For how long have I used the solution?
I have been using the solution from time to time whenever I require it.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I am using the solution for my personal needs. It is possible to increase the number of users depending on who uses it.
Which solution did I use previously and why did I switch?
I have used Windows. I use Ubuntu only for testing purposes. Some things can only be tested on Linux.
How was the initial setup?
The initial setup is straightforward. It takes 15 to 30 minutes to deploy the OS. The product can be used on the cloud as well. However, I have deployed it on my own laptop.
What about the implementation team?
I deployed the solution myself. We have to follow the standard OS deployment process to deploy the tool. We do not need any consultation. We might need a live CD, or we can download the image from the Internet. We can boot from the USB and just follow the instructions. It will be deployed.
What's my experience with pricing, setup cost, and licensing?
There is no licensing cost for the product.
What other advice do I have?
Ubuntu improves its products every year. Earlier, the GUI was not good, so Ubuntu improved it. They have removed the complexity of the software. My recommendation depends on people’s use cases. If someone wants to test something that is more stable on Ubuntu, they can use the solution. They can use other Linux flavors like Red Hat, too. Overall, I rate the solution an eight or nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Ensures a seamless and secure environment for development with exceptional integration and support
Pros and Cons
- "Ubuntu Linux is the most secure option on the market."
What is our primary use case?
I have been using Ubuntu Linux as the primary operating system for our developers and many people we work with.
What is most valuable?
Ubuntu Linux is the most secure option on the market. For business-focused people, a Mac is preferred, but for developers, Ubuntu Linux is better. Ubuntu Linux's good desktop experience makes it easy to use even if you are not comfortable using the command line. It has excellent integration with development tools, including CI/CD and Atlassian products. Most of our code development occurs on Ubuntu Linux, and it integrates deeply with development pipelines, making it straightforward to manage. Additionally, Ubuntu Linux's parent company provides canonical pipelining for machine learning, ensuring compatibility and efficiency.
What needs improvement?
In the past, OpenOffice was a pain point on the Ubuntu Linux side, but now, because everything has moved to online platforms like Google Cloud or Microsoft Cloud, it's not a problem anymore.
For how long have I used the solution?
I have been working with Ubuntu Linux for approximately fifteen years.
What do I think about the stability of the solution?
Ubuntu Linux is very stable. It works as expected without any major issues.
How are customer service and support?
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product was considered for machine learning, but not directly.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are a no Windows company, using Mac or Ubuntu Linux only.
How was the initial setup?
I have deployed Ubuntu Linux hundreds of times. It can take from an hour to a few days depending on the server. However, scaling is straightforward without any issues.
What other advice do I have?
Keep my review anonymous. I rate Ubuntu Linux as a ten out of ten; it's a perfect tool with no issues. The overall solution is rated ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at BE1 consultancy
The product is easy to use and has excellent performance and availability
Pros and Cons
- "The product is easy to use."
- "The product must provide integrated security solutions."
What is our primary use case?
We use the solution as a backend production server. We run our Docker containers on Ubuntu. We mainly use it for automotive charging software.
What is most valuable?
The product is easy to use. I like the tool’s performance and availability.
What needs improvement?
The product must provide integrated security solutions. I use third-party security solutions now.
For how long have I used the solution?
I have been using the solution for two to four years.
What do I think about the scalability of the solution?
Currently, we are trying to implement our solution with the Kubernetes environment. We need horizontal scalability, not vertical. When we need more capacity, we add another server and distribute the load onto the new server.
How are customer service and support?
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the future, we might need support.
Which solution did I use previously and why did I switch?
We were using Windows before. I like Ubuntu’s performance compared to Windows.
How was the initial setup?
The setup is really straightforward. It is not complex. We develop DevOps scripts to deploy it. It takes only one or two hours. If the hardware is available, then it will take only one hour. We prepare the hardware environment and deploy the solution. After that, we deploy the Docker container environment. Then, we run the whole software. The product is deployed on-premises because we are still in the testing phase. We have a small number of customers. In the future, we will try to migrate to the cloud.
What's my experience with pricing, setup cost, and licensing?
The product is cheap compared to Windows. We pay a yearly license fee. I rate the pricing a four out of ten.
What other advice do I have?
I do my job directly on the terminal server. Ubuntu is a good choice. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Solutions Architect at OORWIN LABS INC
Managing tasks and troubleshooting errors is straightforward thanks to its user-friendly interface and comprehensive error alerting system
What is our primary use case?
We use Ubuntu Linux to manage various services, such as installing software like Python, PHP, and other server-side applications. Additionally, we install .NET and web applications using PHP, NGINX, and MySQL.
What is most valuable?
Ubuntu Linux stands out compared to others in terms of performance. Its smooth operation and ease of use make it a preferred choice for many users. With Ubuntu, managing tasks and troubleshooting errors is straightforward thanks to its user-friendly interface and comprehensive error alerting system. Ubuntu is an open-source platform that allows easy access to error logs, making identifying and addressing issues simple.
What needs improvement?
Ubuntu Linux is good for one to two years. We can easily identify the line numbers and everything we could be able to see. Additionally, we have stable and standard paths for root directories, so we can easily remember those folder setups.
For how long have I used the solution?
I have been using Ubuntu Linux for six years. We are using the V18.04 and V20.04 of the solution.
What do I think about the stability of the solution?
We haven't experienced any downtime till today. I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We are using ECS for our backend, running ECS instances exclusively. Depending on the task requirements, we can easily scale up without limitations.
Around 15k users are using this solution. It is on autoscaling. We are maintaining load balancer. Whenever it writes automatically, it will spin up additional added sources.
How was the initial setup?
The initial setup is simple and takes 10-15 minutes to complete. We can do it by simple commands. When writing a simple ML file, we can employ uncomplicated syntax. With Docker Hub, we can readily retrieve this operating system, and through simple commands, installation can be automated, upgrading to the latest version seamlessly.
What about the implementation team?
The solution is in the dedicated hosting. We spin up training instances by writing simple comments.
What's my experience with pricing, setup cost, and licensing?
The product is free of cost.
What other advice do I have?
Typically, we disable automatic updates for production services. However, we enable auto-updates on our side in development environments. Even for free servers, we do not allow automatic upgrades for any new changes. This is because it may take some time to reflect, and sometimes the server fails health checks.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
A highly stable and scalable solution that can be useful for running applications
Pros and Cons
- "The product’s stability is valuable."
- "The user interface must be more user-friendly for non-technicians."
What is our primary use case?
We use the solution as a file server. We also run some applications.
What is most valuable?
The product’s stability is valuable. The interface is okay.
What needs improvement?
The user interface must be more user-friendly for non-technicians.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. We have more than 100 users.
Which solution did I use previously and why did I switch?
I have used Windows. I switched to Ubuntu because of its stability.
How was the initial setup?
The setup is easy for our technicians. The deployment takes one week. The product is cloud-based.
What about the implementation team?
We deployed the solution in-house. We have technicians.
What was our ROI?
Stability is very important to us.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security and Compliance Officer at Carnation
A stable solution that is easy to access and deploy and has a helpful community of users
Pros and Cons
- "The integration with other solutions like Apache is valuable."
- "The vendor must provide an official support team."
What is our primary use case?
The solution is used for sandboxing and testing. We also have our production servers in Linux sometimes.
How has it helped my organization?
The product is easy to access and deploy. There are a lot of communities that help administrators with any challenges. Good support is available over the Internet. It is quite helpful for creating any server. Many communities are working on the upcoming advanced features and making them easier for the end users.
What is most valuable?
The integration with other solutions like Apache is valuable.
What needs improvement?
Official support is low. We’re mostly dependent on community users. The vendor must provide an official support team. Administration is a challenge. We need good skills for implementation.
For how long have I used the solution?
I have been using the solution for 10 to 12 years.
What do I think about the stability of the solution?
The product is quite stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The tool is scalable. I rate the scalability a nine out of ten. We usually publish our web servers on it. It is for production purposes. Five to six people from our organization are working on Linux administration. We also have developers developing applications on it.
Which solution did I use previously and why did I switch?
We used CentOS. CentOS is now decommissioned, so we moved to Ubuntu Linux.
How was the initial setup?
I rate the ease of setup a seven out of ten. Ubuntu is a command-line tool. It will be a bit of a challenge for new users. The cloud deployment takes four to six hours. If we already have VMs on-premise, we can deploy them in four to six hours. We just need to install an image and build it in. Nowadays, we have readymade images available as a container. It hardly takes one hour to get the server up and running. One person is enough for the deployment.
What's my experience with pricing, setup cost, and licensing?
The solution is open-sourced.
What other advice do I have?
If someone wants to create cheap servers, Ubuntu Linux is the best choice. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager at PT.Prima Sarana Solusi
An easy-to-use solution for desktops, MCE with Kubernetes platform but lacks support, stability and scalability
Pros and Cons
- "Ubuntu Linux is easy to start, and MicroK8s is easy to deploy. Plug into the back-end storage and networking is also easy. It is good to start with 3-4 nodes, but hard to scale. For production grades like 20 or 100 nodes, we go with the RedHat for on-premise."
- "The support team is not good and needs to be improved. The user community is excellent and helpful, but some questions are unanswered. Also, stability and scalability could be improved."
What is most valuable?
Ubuntu Linux is easy to start, and MicroK8s is easy to deploy. Plug into the back-end storage and networking is also easy.
It is good to start with 3-4 nodes, but hard to scale. For production grades like 20 or 100 nodes, we go with the RedHat for on-premise.
What needs improvement?
The support team is not good and needs to be improved. The user community is excellent and helpful, but some questions are unanswered. Also, stability and scalability could be improved.
For how long have I used the solution?
I have been using Ubuntu Linux as an end user for six years.
What do I think about the stability of the solution?
The tool could be more stable.
What do I think about the scalability of the solution?
The product’s scalability is not better. RedHat is better. We’ve more than ten users using this product. We plan to increase the usage when there is a requirement or specification.
How was the initial setup?
The initial setup is easy. Deploying OS is fast and takes less than a day.
We can do the installation on a small scale without consultants, but when it comes to scale.
Ubuntu is an OS. You need the specification, storage, network, IP, etc., and deploy it by orchestration or just do the standalone installation infrastructure.
What's my experience with pricing, setup cost, and licensing?
If the customer wants to start, there is no license required. It is all free, but they must purchase the production license.
What other advice do I have?
Mostly, the product is on-premise, but in some cases, we managed to deploy applications in the cloud.
The solution is easy and simple to start because of complete documentation. When you go for production, we must purchase the hardware and OS license.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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