I'm using it for a file server and for MySQL servers. Those are my primary uses.
Computer Manager at a university with 10,001+ employees
Easy to scale and update with good scalability
Pros and Cons
- "You can scale the solution quite well."
- "The solution has a bit of a learning curve. It's not too high, however, you do need to understand the solution to deploy it and work with it effectively."
What is our primary use case?
What is most valuable?
The solution is easy to install and easy to update.
You can scale the solution quite well.
What needs improvement?
The solution has a bit of a learning curve. It's not too high, however, you do need to understand the solution to deploy it and work with it effectively.
For how long have I used the solution?
I've used the solution for a while. I've used it extensively in the last 12 months at least, and over the last two years in general.
Buyer's Guide
Ubuntu Linux
January 2026
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is mostly pretty good. The only issue with stability was with power knocking out, and therefore I put a UPS on it. That seemed to solve any issues going forward. It doesn't crash or freeze. There are no bugs or glitches. It's quite good now.
What do I think about the scalability of the solution?
Linux offers very good scalability potential. If a company needs to expand it, it can do so.
I just use the solution for personal use. I don't have a big team using it.
How are customer service and support?
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
While I've been a Mac person since the Mac first came out in 1984, I've added Linux for my server items. I didn't really switch to anything else; I've just added onto what I already do.
How was the initial setup?
It's an operating system and when you install an operating system new, there are all sorts of things you have to go do and go read up on such as how do I do this and how do I do this? For me, it went very, very well, however, it's not something I can do in an afternoon. It took several days to get everything proper. However, it went well so there are no complaints at all in terms of the initial setup.
Which other solutions did I evaluate?
I can't speak to Unbuntu versus Red Hat or other Linux solutions, however, I am aware that some people use them.
What other advice do I have?
I'm using the solution more for myself. I'm just an end-user. I don't have a business relationship with Linux.
I'm using the latest stable version. If they publish a stable version and then they publish an experimental option, I won't use it. I'll stick with the stable option.
It's not something that you run on the cloud. It's what's behind cloud services. I've got an Ubuntu machine at home that I use regularly, but it is also my MySQL server and a file server, all in one box.
FileMaker, I know very well and MySQL, I'm learning quickly. Linux, I'm a beginner admin on it. I'm not in a position to make any comments pro or con enough, as I don't know enough about it to make a valid comment.
I'd rate the solution nine out of ten. I've been very happy with it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Security at a computer software company with 501-1,000 employees
Open source, configurable, robust, and free
Pros and Cons
- "Some of the highlighted valuable features are that is based on Linux, configurable, functional, and robust."
- "Better integration between the interface of the software and the operating system itself would be a benefit in the future."
What is our primary use case?
We use the solution for internal application deployment.
How has it helped my organization?
Our SmartVista solution is based on Debian Linux, that is really similar to Ubuntu.
What is most valuable?
Some of the highlighted valuable features are that is based on Linux, configurable, functional, and robust.
What needs improvement?
Test automation and application maintenance could be improved.
Better integration between the interface of the software and the operating system itself would be a benefit in the future.
For how long have I used the solution?
I have been using the solution for 17 years.
What do I think about the stability of the solution?
The solution is stable, it is based on 20 years of history.
What do I think about the scalability of the solution?
I have found it to be scalable.
How are customer service and technical support?
The solution is open source and has no technical support.
Which solution did I use previously and why did I switch?
Yes, Red Hat 4, SuSe 6.3, . . . .fro the 90s. Because of functionality and easier management
What's my experience with pricing, setup cost, and licensing?
It is a free product.
What other advice do I have?
Since I have been using the solution for a long time I have used many version. Currently, I use 20.04, and previously versions 18.04 and 16.04. I would advise others to trust in open source solutions, they are really configurable and do not give up too early.
I would recommend this product.
I rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
January 2026
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Founder at a tech services company with 51-200 employees
Provides flexibility and freedom to do whatever you need to do and is highly stable and resilient
Pros and Cons
- "There is a lot of freedom and flexibility to install it really quickly. It is just very powerful in the sense that it doesn't take up as many resources to run as some of the other operating systems. It is open source, so it is free. There is no licensing fee. There is flexibility and freedom to do whatever you need to do. If you are familiar with the command line, you can jump on the command line and configure almost any part of the operating system that you want. If you are not comfortable with the command line, the graphical user interface has really improved ever since I started using Linux back in high school. It is really very simple to manage your settings and other things. You can also try out multiple desktop environments. As a matter of fact, on one of my laptops, I have installed five different desktop environments, and I can switch between them. If you don't like one, you can easily just install another one with a few commands, and you have got a whole new desktop right there, whereas, in Microsoft Windows or a Mac, you are just stuck with whatever they give you, and you have to wait until they sell you something else."
- "Like most Linux systems, they can just keep increasing support in Ubuntu for hardware systems. They can increase the number of drivers so that Ubuntu can work on more hardware. They have been improving greatly, but they can definitely keep doing that."
What is our primary use case?
I use it for everything. I literally use it for any activity that I would do on a computer. I use it for writing code, browsing the web, shopping, and streaming videos and music. I also use it for graphics editing and testing.
How has it helped my organization?
It has definitely improved the way I do things. There are so many people who are paying for products that they could use for free. In addition, there are bugs and issues that I hear about from other companies. With this solution, you can reduce the amount you spend in general on technology. Because Linux runs really well, your tech issues are also minimal, and you have to spend less on tech support.
What is most valuable?
There is a lot of freedom and flexibility to install it really quickly. It is just very powerful in the sense that it doesn't take up as many resources to run as some of the other operating systems. It is open source, so it is free. There is no licensing fee.
There is flexibility and freedom to do whatever you need to do. If you are familiar with the command line, you can jump on the command line and configure almost any part of the operating system that you want. If you are not comfortable with the command line, the graphical user interface has really improved ever since I started using Linux back in high school. It is really very simple to manage your settings and other things.
You can also try out multiple desktop environments. As a matter of fact, on one of my laptops, I have installed five different desktop environments, and I can switch between them. If you don't like one, you can easily just install another one with a few commands, and you have got a whole new desktop right there, whereas, in Microsoft Windows or a Mac, you are just stuck with whatever they give you, and you have to wait until they sell you something else.
What needs improvement?
Like most Linux systems, they can just keep increasing support in Ubuntu for hardware systems. They can increase the number of drivers so that Ubuntu can work on more hardware. They have been improving greatly, but they can definitely keep doing that.
For how long have I used the solution?
I have been using this solution for at least four years. I use it every day.
What do I think about the stability of the solution?
It seems to be really stable for me. The cool thing is that it is a journaled system versus Windows in which a lot of things are written into memory. They've improved on this quite a bit. If your computer crashes in the middle of updates or something like that, you can still easily access and go back to maybe what it was before you tried the update. Another thing that is really cool is that you can upgrade an entire distribution version. You can upgrade from version 18.04 to 20.04.
A lot of web servers are probably running on some version of Linux, such as CentOS, and these web servers sometimes can go on for years without the need to be restarted. They are very resilient.
What do I think about the scalability of the solution?
I am not really sure of a use case for scaling in Ubuntu. It is just an operating system. It is not like adding a server or something like that.
How are customer service and technical support?
I haven't used technical support at all. I have always used stack overflow.
Which solution did I use previously and why did I switch?
I was using Windows. I switched to Ubuntu because I was getting more into programming and I wanted something flexible.
With Windows, everything is loaded into memory when the operating system is started. Linux is a journaled system, which means that you actually have all of that RAM available to process applications and run your applications rather than just running the operating system. There are various things that I like about Linux in that regard. If the computer crashes, I literally can recover the documents. I know that this is now happening in Windows systems, but I used to see that a lot more in Linux.
How was the initial setup?
The initial setup was very straightforward. If you have it set up on a bootable USB drive, you just put it in the USB drive and then you can just watch for a few steps. You don't even have to be very tech-savvy in order to install it and set it up. It doesn't take a lot of know-how.
What's my experience with pricing, setup cost, and licensing?
It is open source, so it is free. There is no licensing fee.
What other advice do I have?
I would recommend this solution if you want a good resilient system, flexibility, and control over your operating system. You can upgrade without having to pay or even turning off the computer. You don't need to shut it down and install upgrades. You can literally upgrade to a newer distribution while using the computer for the most part.
I would rate Ubuntu Linux a nine out of ten because there is always room for growth.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director & CTO at a computer software company with 11-50 employees
Great auto upgrade operating system with very good hardware performance
Pros and Cons
- "The auto upgrade operating system feature."
- "Lack of integration with other operating systems."
What is our primary use case?
The solution provides digital use for end users. I'm the director of the company and we are customers of Ubuntu.
What is most valuable?
Ubuntu has better security and better production in comparison to Microsoft Windows and the hardware performance is better than Microsoft. The best feature of the solution is the auto upgrade operating system we get as a support from Ubuntu. The solution is good on the support level in several aspects; the web server, database management, security management, and viral management. Ubuntu is great on all of these.
What needs improvement?
The product currently lacks interoperability with other operating systems like Windows. This means that it's not possible to integrate with some of the popular Windows applications such as accounting, tax, financial accounting and bracket improvement. I'd also like to see a lighter version of this solution.
For how long have I used the solution?
I've been using this solution for 15 years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We are a 15-person team using the product but we have deployed for organizations which have 100+ users. We use a three or four person engineering team for deployment. We plan to increase usage of this product.
How are customer service and technical support?
We have hardly needed to contact technical support. The solution has good documentation and a community forum for support.
Which solution did I use previously and why did I switch?
I've been using Red Hat and CentOS but I'm not comfortable with the operating system. With Ubuntu it was a lot quicker to get better security features or updated versions.
How was the initial setup?
Initial setup is very straightforward. It takes maybe 10-15 minutes. I carried out the deployment myself.
What's my experience with pricing, setup cost, and licensing?
We haven't gone for a support subscription. Ubuntu is very reasonably priced for anyone looking to use it.
What other advice do I have?
I would recommend Ubuntu in preference to Red Hat which has shifted to a very advanced engineering team. Ubuntu is for anyone who wants to start out. It's best to use it on the desktop and server. It's one of the reasons providers like Google and Amazon are giving reviews based on Ubuntu.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a tech services company with 11-50 employees
Using workstation features effectively with enhanced security
Pros and Cons
- "In terms of security, I am satisfied with Ubuntu Linux and I can rely on its security features more than I can with Windows."
- "The booting of Ubuntu Linux should be faster because I only have two minutes when I have calls, so it should complete more quickly."
What is our primary use case?
I use Ubuntu Linux as a workstation to check my emails, to connect to people, to use Teams, to send mails, and to browse everything, similar to how we use Windows.
I use Ubuntu Linux as a replacement for Windows for everything. I use Teams, emails, Zoom, AnyDesk, and UltraViewer on it.
What is most valuable?
For system administration, I find it useful to connect to my Linux servers directly from the command line, and I create my virtual machines using VMware Workstation.
In terms of security, I am satisfied with Ubuntu Linux and I can rely on its security features more than I can with Windows.
What needs improvement?
There might be some features or limitations I would want to see improved, but I cannot think of any specific ones right now. It is easy to use.
The booting of Ubuntu Linux should be faster because I only have two minutes when I have calls, so it should complete more quickly.
For how long have I used the solution?
I have been working with Ubuntu Linux for four years.
What was my experience with deployment of the solution?
I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.
What do I think about the stability of the solution?
I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.
What do I think about the scalability of the solution?
I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.
What other advice do I have?
I have not used Ubuntu Linux for AI as yet. My total rating for Ubuntu Linux is 9.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 14, 2025
Flag as inappropriateLinux System Engineer at a financial services firm with 51-200 employees
Has an easy setup process, but the GUI needs improvement
Pros and Cons
- "Ubuntu Linux's most valuable feature is its open-source nature."
- "There is room for improvement, particularly in the GUI aspect of the product."
What is our primary use case?
We use the product for end-user applications and site management across workstations and servers within our environment.
What is most valuable?
Ubuntu Linux's most valuable feature is its open-source nature.
What needs improvement?
There is room for improvement, particularly in the GUI aspect of the product. We encounter issues while accessing GUI compared to Red Hat or CentOS. The simulation tools could be easy to use and facilitate efficient integration with remediation tools similar to Duo on CentOs.
For how long have I used the solution?
We have been using Ubuntu Linux for six or seven years.
What do I think about the stability of the solution?
The stability is better than that of other open-source platforms.
Which solution did I use previously and why did I switch?
We used Red Hat before.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
I recommend user-friendly options like Ubuntu or CentOS for those venturing into Linux for the first time. They provide easier configurations as well. They should also explore Rocky Linux, a free and open-source distribution similar to CentOS. They have a good open-source community. However, sometimes, it isn't easy to find resolutions. This particular area needs improvement.
I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer / Team Lead at a computer software company with 11-50 employees
Scalable and stable operating system for running virtual machines, but its performance could still be improved
Pros and Cons
- "Stable and scalable Linux operating system that can test and run virtual machines."
- "The performance of this product could still be improved, as it's always good to improve on the performance of any product, no matter how satisfied you are with it."
What is our primary use case?
We are using Ubuntu Linux for testing some VMs.
What needs improvement?
I'm satisfied with Ubuntu Linux, but it's always good to improve on the performance of any product, including this one.
For how long have I used the solution?
I've been using Ubuntu Linux for two years now.
What do I think about the stability of the solution?
Ubuntu Linux is a stable system.
What do I think about the scalability of the solution?
Ubuntu Linux is a scalable solution.
How was the initial setup?
The initial setup for this solution took two days, and it is something that can be done by yourself.
What's my experience with pricing, setup cost, and licensing?
I'm not paying anything for the use of Ubuntu Linux.
Which other solutions did I evaluate?
I've evaluated Red Hat and Windows 10. I'm still using Windows 10, e.g. I'm using it in parallel with Ubuntu Linux.
What other advice do I have?
I'm using the latest version of Ubuntu Linux. I'm satisfied with this operating system.
We have four to five users of this solution within our organization.
I have not contacted the technical support for Ubuntu Linux yet, because I currently don't have any technical issues.
I'm rating Ubuntu Linux seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Security Architect at a comms service provider with 11-50 employees
Stable operating system with a straightforward setup and good patch management
Pros and Cons
- "Linux-based operating system with good stability, good patching, and a straightforward setup."
- "Ease of use and ease of deployment could still be improved in this system."
What is our primary use case?
I use Ubuntu Linux just for testing, e.g. as a workstation. I also use it for running some applications.
What is most valuable?
Ubuntu Linux is user-friendly. Patching and patch management for the system is also good.
What needs improvement?
The system is already user-friendly, but what could be improved is its ease of deployment. Its ease of use could also be improved.
For how long have I used the solution?
I've been using Ubuntu Linux for more than five years.
What do I think about the stability of the solution?
From a stability perspective, Ubuntu Linux is quite stable. This is the reason I'm using it at home, e.g. for the lab. When I deploy it, it's quite stable, and I don't need to do anything else.
How was the initial setup?
The initial setup for Ubuntu Linux was straightforward.
What about the implementation team?
I implemented the system myself, and it took me less than an hour to deploy it.
What's my experience with pricing, setup cost, and licensing?
The Ubuntu Linux version that I use is free. I just download it, install it on a VM, and that's it. It's because I don't require any support, so I don't need to pay.
Which other solutions did I evaluate?
I evaluated RedHat and Debian.
What other advice do I have?
I have a personal experience with Ubuntu Linux in virtual machines.
The system can be deployed on-premises or on cloud, and this will depend on the testing required. We usually use the latest version of Ubuntu Linux.
I'm not using the system in a production environment, so its scalability is not something I care about.
I have not contacted technical support for Ubuntu Linux. I fix any issues myself, e.g. I go to their website and find the answers online.
I can certainly recommend Ubuntu Linux to other people who may want to start using it.
I'm rating Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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