We use Ubuntu Linux for software development to create a desktop environment for our developers, and we also have some VMs running Ubuntu-based services.
System Administrator at Maxar Technologies
You get most of the packages you need and all the latest updates very fast
Pros and Cons
- "Ubuntu is great because you get most of the packages or software you need, and you get the latest updates and stuff fairly fast."
- "We don't have any support, so we search for answers online. However, it can sometimes be a little messy to find the information if you have a highly specific question or a strange problem. It would be nice if finding information were a little simpler. Maybe they could have some portal that could point you to where you can find information."
What is our primary use case?
What is most valuable?
Ubuntu is great because you get most of the packages or software you need. You get the latest updates and stuff fairly fast.
What needs improvement?
We don't have any support, so we search for answers online. However, it can sometimes be a little messy to find the information if you have a highly specific question or a strange problem. It would be nice if finding information were a little simpler. Maybe they could have some portal that could point you to where you can find information. I think that's more of a general issue with open-source stuff. That's how it works.
For how long have I used the solution?
We've been using Ubuntu for three or four years.
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What do I think about the stability of the solution?
For desktop usage, we find Ubuntu is quite stable. We seldom have a problem with it even running on laptops. I think it's one of the better Linux distributions for running on laptops, and it supports various kinds of laptop hardware.
How are customer service and support?
We don't have any paid support. We use open-source knowledge bases or forums. We're used to that, so that works fine actually. We haven't tried any professional services for support because we manage the clients ourselves.
Which solution did I use previously and why did I switch?
We use different Linux distributions depending on our needs. Ubuntu is good for our desktop workstations, but Red Hat is server based, and it's more stable over time, so we use that on the server for backend stuff. It depends on where it's going to run. We use Ubuntu for workstations and Red Hat or CentOS on the server side.
Ubuntu might have some room for improvement on the server side. But then again, we haven't used it much for that use case, so I don't know. It's easier for me to say what Red Hat or CentOS are missing on the desktop side. Nothing comes to mind that Ubuntu is missing in terms of desktop deployments.
How was the initial setup?
Setting up Ubuntu is fairly simple. It's just a workstation, so that's a relatively straightforward setup.
What's my experience with pricing, setup cost, and licensing?
We have special workstations with Ubuntu preloaded because it was the best for artificial intelligence within the hardware. We got the whole system, including the hardware, software, and setup. We have support with the total package, but that's the only thing we have to pay for, and we haven't needed to use that support. In general, we don't have any license costs for Linux systems. Some of the Red Hat systems have license costs, but most are open-source or free versions.
What other advice do I have?
I would rate Ubuntu eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead DevOps Engineer at Etisalat
Very stable and easy to manage
Pros and Cons
- "One of the most valuable features of Ubuntu Linux is how easy it is to manage. We have some monitoring solutions, so those applications are running on top of Ubuntu. So far, the applications are running in a way that's very stable, compared to other Linux versions and flavors. In terms of redundancy and the command line, it's very easy to manage."
- "One of the most valuable features of Ubuntu Linux is how easy it is to manage."
- "Ubuntu could be improved with more container integration and orchestration of those containers. We are looking to have more cloud-based solutions, like Docker, and container-based solutions, or Kubernetes-based solutions integrated with Ubuntu. Instead of going for VMs, we would like to have more container-based solutions on top of Ubuntu."
- "Ubuntu could be improved with more container integration and orchestration of those containers."
What is our primary use case?
We primarily use Ubuntu to run and manage our monitoring solutions and applications.
This solution is deployed on-premises.
What is most valuable?
One of the most valuable features of Ubuntu Linux is how easy it is to manage. We have some monitoring solutions, so those applications are running on top of Ubuntu. So far, the applications are running in a way that's very stable, compared to other Linux versions and flavors. In terms of redundancy and the command line, it's very easy to manage.
What needs improvement?
Ubuntu could be improved with more container integration and orchestration of those containers. We are looking to have more cloud-based solutions, like Docker, and container-based solutions, or Kubernetes-based solutions integrated with Ubuntu. Instead of going for VMs, we would like to have more container-based solutions on top of Ubuntu.
For how long have I used the solution?
We have been using Ubuntu for maybe four to five years.
What do I think about the stability of the solution?
Ubuntu Linux is very stable, compared to other Linux versions. We are satisfied with the performance.
We have five support engineers to maintain this solution.
What do I think about the scalability of the solution?
This solution is scalable.
There are less than 20 end users of Ubuntu Linux in our organization. We don't have plans for expansion right now because we already have our requirements met, in terms of capacity.
How are customer service and support?
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Which solution did I use previously and why did I switch?
We switched to using Ubuntu Linux because it comes with a lot of new features. They are coming out with new releases and a lot of integrations. We have seen most of the applications work very well on top of Ubuntu, so we thought it was a good solution to go ahead with.
How was the initial setup?
The installation was very easy, not complex at all. We could manage it alone and we didn't have any issues. It took less than 30 minutes.
What about the implementation team?
We implemented this solution through an in-house team.
What other advice do I have?
I rate Ubuntu Linux a nine out of ten, and I would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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May 2026
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IT Manager at iLenSys Technologies Pvt Ltd
Open-source, scalable, stable, and has good technical support
Pros and Cons
- "The initial setup is very easy."
- "Ubuntu Linux is a stable solution."
- "More security features are needed to protect the current file system to prevent attacks."
What is our primary use case?
Ubuntu Linux is primarily used for applications.
We use phpMyAdmin and an ISO Index, both of which run on Ubuntu Linux.
What is most valuable?
In Ubuntu, we use both the application and the storage. Those are the features we use frequently. We also use process management, which is how the process runs over the Ubuntu for the applications, which we review. If there is an issue with the processing, we will then troubleshoot and make it live.
What needs improvement?
The security features need improvement. They need more security features.
More security features are needed to protect the current file system to prevent attacks.
For how long have I used the solution?
I have been working with Ubuntu Linux for seven years.
What do I think about the stability of the solution?
Ubuntu Linux is a stable solution. It is stable enough.
What do I think about the scalability of the solution?
Ubuntu Linux is a scalable product.
We are working with medium-sized businesses.
This solution is not used by everyone; only a few developers will use Ubuntu to deploy the code and make the application live.
How are customer service and support?
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is an open-source product. It's not expensive.
What other advice do I have?
I would recommend this solution to anyone who is thinking about using it.
I would rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at a tech services company with 1-10 employees
Developer-friendly and easily accessible
Pros and Cons
- "The most valuable feature is that it's developer-friendly and easily accessible. Like any other Linux operating system, you have access to open sources, all the necessary tooling, and anything that helps developers do their work. I'm no Linux guru, but Ubuntu offers packages that I find easy to use. There are other options for people who are very skilled with Linux, but this solution has the perfect balance of having enough technical requirements to meet your needs while still being usable. It doesn't require you to be so technically proficient that you need to recompile kernels or anything like that. It's a Linux operating system for normal people."
- "The most valuable feature is that it's developer-friendly and easily accessible."
- "The only improvement I would suggest is to switching back to Aptitude. They switched a lot of the packages that used to be running in Aptitude to Snap. I don't find them as usable when they are in Snap. The most obvious instance of this is that it's caused me to have issues with Chrome. Starting Chrome took a couple of seconds before it was up and running, which wasn't pleasant. Back when it used to run packaging in Aptitude, I didn't have this problem. I know they're familiar with these issues because a lot of other people have experienced them too."
- "The most obvious instance of this is that it's caused me to have issues with Chrome."
What is our primary use case?
My primary use case is for office work and developing software.
What is most valuable?
The most valuable feature is that it's developer-friendly and easily accessible. Like any other Linux operating system, you have access to open sources, all the necessary tooling, and anything that helps developers do their work. I'm no Linux guru, but Ubuntu offers packages that I find easy to use. There are other options for people who are very skilled with Linux, but this solution has the perfect balance of having enough technical requirements to meet your needs while still being usable. It doesn't require you to be so technically proficient that you need to recompile kernels or anything like that. It's a Linux operating system for normal people.
What needs improvement?
The only improvement I would suggest is to switching back to Aptitude. They switched a lot of the packages that used to be running in Aptitude to Snap. I don't find them as usable when they are in Snap. The most obvious instance of this is that it's caused me to have issues with Chrome. Starting Chrome took a couple of seconds before it was up and running, which wasn't pleasant. Back when it used to run packaging in Aptitude, I didn't have this problem. I know they're familiar with these issues because a lot of other people have experienced them too.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
This solution is stable.
How are customer service and support?
I have never contacted technical support, but I probably will in the future. They offer very good services.
Which solution did I use previously and why did I switch?
I use Windows 10 because I have to, due to the programs I have that came with it, but I use Ubuntu on top of that.
How was the initial setup?
The initial setup was very quick. It is easy to install.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
I'm aware of the paid services that they offer and provide technical support for, which are very good. Down the road, I will use some of them, specifically the service that automatically patches the central core of the operating system because it seems useful. Another service they used to have is a paid networking service. The services they offer are useful, but they depend on your particular situation and requirements. I would consider paying for them when a situation calls for them, but I don't need them right now.
You don't need to pay for licensing.
Which other solutions did I evaluate?
Some of my colleagues use Mint, but it's a matter of preference and specific to each person.
What other advice do I have?
I recommend Ubuntu Linux, specifically for developers.
I would rate Ubuntu Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Desktop Support Technician at a healthcare company with 10,001+ employees
Stable and doesn't use a lot of resources
Pros and Cons
- "Ubuntu doesn't use a lot of resources, so I think that's pretty cool, and it's totally like Microsoft."
- "Ubuntu might work for a bigger company, but I don't think so. Again, you would have to get the right people to do it. You need somebody technical. If you have a bunch of people who aren't technical, then it is just going to be a headache trying to get a feel for it or teach them."
What is our primary use case?
I'm not doing coding with Ubuntu or the whole shorthand thing. I use the browser and stuff like that. I use it the way it's intended. If I download an ISO or particular distro, I use it, and if I don't like it, I find another one.
What is most valuable?
Ubuntu doesn't use a lot of resources. So I think that's pretty cool. It's totally like Microsoft.
For how long have I used the solution?
I started using Ubuntu this year, so not very long.
What do I think about the stability of the solution?
Ubuntu Linux is stable. It's now on the 16th edition I think, which just recently came out. I have a paid education license.
What do I think about the scalability of the solution?
Ubuntu might work for a bigger company, but I don't think so. Again, you would have to get the right people to do it. You need somebody technical. If you have a bunch of people who aren't technical, then it is just going to be a headache trying to get a feel for it or teach them. Microsoft is easier. You can do this, do that, implement, push it out, or whatever.
How are customer service and support?
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an answer from the online community.
Which solution did I use previously and why did I switch?
I've used a few different Linux distributions, but I didn't like the look and feel. So I don't like the other version. I forget what the other version is. There are two other versions. X Force is the blank version. I don't like that version. And I don't really like Gnome, either.
How was the initial setup?
The initial setup is straightforward. You mount the ISO, download the ICE route, and run it on whatever you want to run it. If you want to try it out, you try it out. If you want to install it, you install it. Blow away your geo part chips, and that's it.
What other advice do I have?
I rate Ubuntu Linux nine out of 10. I can't really say much about using it for server purposes, and I don't know anybody who would deploy Ubuntu in a user environment. Most people are not technical, so that's not something they want to deal with.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT manager at a agriculture with 10,001+ employees
A stable solution which is easy to install, but lacks local support and is less user-friendly than Windows
Pros and Cons
- "The solution is stable."
- "The solution is easy to install."
- "The solution is not user-friendly in comparison with Windows."
- "I would not recommend the solution to others, but Windows instead."
What is our primary use case?
We use the latest version of the solution.
It is useful for running our personal applications.
What needs improvement?
The solution is not user-friendly in comparison with Windows. It should be more so.
We used the technical support of Microsoft Windows, as Ubuntu does not offer any support of its own. It would be nice to see local support.
For how long have I used the solution?
We have been using Ubuntu Linux for eight years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
How was the initial setup?
The solution is easy to install.
What about the implementation team?
The installation can be handled on one's own.
Only a single person is required for the deployment. Specialized skills are not required.
What's my experience with pricing, setup cost, and licensing?
We do not incur a licensing fee for the solution, as we make use of the free version.
Which other solutions did I evaluate?
Windows is a more user-friendly solution than Ubuntu Linux.
What other advice do I have?
I would not recommend the solution to others, but Windows instead.
We only have 15 users making use of the solution in our organization.
I rate Ubuntu Linux as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engineer at a tech services company with 10,001+ employees
Open-source, easy to use, and very stable
Pros and Cons
- "The initial setup is simple."
- "Ubuntu is easy to use, and user-friendly."
- "We'd like to have a bit more of a friendly user interface."
What is our primary use case?
We are primarily using the solution for programming.
What is most valuable?
The solution is very easy to use.
We find the solution quite stable.
The solution is cheap and open-source. It's not expensive at all.
The initial setup is simple.
What needs improvement?
We'd like to have a bit more of a friendly user interface.
They seem to put out new releases too often and the solution changes too quickly.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
The stability of the product has been good. There are no bugs or glitches. The performance is good. It doesn't crash or freeze on us.
What do I think about the scalability of the solution?
We have more than 100 users on this solution currently.
How are customer service and support?
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that required me having to reach out to support for assistance.
How was the initial setup?
We found the initial setup to be very easy. We simply downloaded it from the internet.
I'm only part of a small department. Therefore, I'm not sure, company-wide, how many people are needed to perform maintenance, or if any maintenance is required.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source. We don't have to pay in order to use it. I use it for personal use, and therefore it is free.
What other advice do I have?
I'm a customer and an end-user.
We're using the latest version of the solution. With Ubuntu, you need to configure and install some packages.
I'd rate the solution at a nine out of ten. We've been quite happy with the solution's capabilities.
Ubuntu is easy to use, and user-friendly. However, sometimes, it changes too quickly, and they release changes too quickly.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director at a comms service provider with 10,001+ employees
User-friendly, plenty of features, and secure
Pros and Cons
- "The most valuable features of Ubuntu Linux are it is user-friendly, has plenty of features that you can develop and builds your own code. Additionally, it is secure and easy to operate."
- "The solution could improve by having better integration."
What is our primary use case?
We are using Ubuntu Linux for running applications.
What is most valuable?
The most valuable features of Ubuntu Linux are it is user-friendly, has plenty of features that you can develop and builds your own code. Additionally, it is secure and easy to operate.
What needs improvement?
The solution could improve by having better integration.
For how long have I used the solution?
I have been using Ubuntu Linux for approximately five years.
What do I think about the stability of the solution?
The solution is bug-free and stable.
What do I think about the scalability of the solution?
We have approximately 400 people using this solution in my organization.
How was the initial setup?
The installation is easy and takes less than 20 minutes.
What about the implementation team?
I can do the implementation myself. However, we have a five-person technical team of mostly engineers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is open source and we do not need to pay for a license.
What other advice do I have?
I would recommend this solution to others.
I rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at Integrity
A stable and free solution which is easy to install and to use
Pros and Cons
- "Of value is that the solution is stable, easy to use, has features that are easy to connect to other Linux systems and can be managed and administered."
- "The solution should have more personal use applications for this platform."
What is our primary use case?
I utilize the solution for running my personal applications.
What is most valuable?
Of value is that the solution is stable, easy to use, has features that are easy to connect to other Linux systems and can be managed and administered.
What needs improvement?
The solution should have more personal use applications for this platform.
For how long have I used the solution?
I have been using Ubuntu Linux for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
I do not have experience with technical support.
Which solution did I use previously and why did I switch?
Prior to going with the solution, I made use of Red Hat and Enterprise for business purposes.
How was the initial setup?
The solution is easy to install.
This took an hour.
What about the implementation team?
Installation can definitely be done on one's own.
What's my experience with pricing, setup cost, and licensing?
The solution does not come with a licensing fee.
What other advice do I have?
I am totally satisfied with the product.
I use it only for personal purposes and not in my organization.
I would definitely recommend the solution to others.
I rate Ubuntu Linux as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a real estate/law firm with 10,001+ employees
Stable, easy to install, developer-oriented with an available open-source edition
Pros and Cons
- "Ubuntu Linux is developer-oriented."
- "I would recommend Ubuntu for development and to run applications that are non-information system critical."
- "Similar to Windows 10, I would like the ability to manage it on Azure or integrate it with Azure."
- "It's a scalable product, but not the best."
What is our primary use case?
The use case for Ubuntu is not the information system production environment for the operating system. It is used to run applications.
We are not utilizing Ubuntu in critical applications.
What is most valuable?
Ubuntu Linux is developer-oriented.
What needs improvement?
Similar to Windows 10, I would like the ability to manage it on Azure or integrate it with Azure.
For how long have I used the solution?
We have been using Ubuntu Linux for 10 years.
What do I think about the stability of the solution?
Ubuntu Linux is a stable solution.
What do I think about the scalability of the solution?
It's a scalable product, but not the best. We have 2,000 systems.
How are customer service and technical support?
We have not contacted technical support.
How was the initial setup?
With an expert, the installation was easy. We had no issues with the installation.
What about the implementation team?
We completed the installation ourselves.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is free, but you can pay for a supported version that is better.
What other advice do I have?
I would recommend Ubuntu for development and to run applications that are non-information system critical.
I would rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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