The OS functionalities, stability, security and the freedom to customize it.
Informatico aziendale at a tech services company with 1,001-5,000 employees
It's a very stable, quality OS, but big changes are in store from the Unity7 environment to Unity8.
What is most valuable?
How has it helped my organization?
I use Ubuntu only at home, so it has not changed how I use the PC.
What needs improvement?
Ubuntu is on its way for big changes. The transition from the desktop environment Unity7 to Unity8 is in progress. So, I prefer to wait until Unity8 is released to answer this question.
For how long have I used the solution?
I've used it since it was first released in October 2004.
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June 2025

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What was my experience with deployment of the solution?
With a little attention to the hardware compatibility, all is OK.
What do I think about the stability of the solution?
No. Linux in general is a very stable OS. I use only the LTS releases of Ubuntu that are more stable than the others.
What do I think about the scalability of the solution?
At home I don't have to scale my system, so no issues.
How are customer service and support?
Customer Service:
I don't pay for a customer service, so I can't answer.
Technical Support:I don't pay for a customer service, so I can't answer.
Which solution did I use previously and why did I switch?
I had used Windows, and I switched to Linux out of curiosity at first, and then for the quality of the OS after.
How was the initial setup?
For me at least it was straightforward. Ubuntu was from the first release an easy distribution to install and use, with a big support from the community.
What was our ROI?
I have a very valuable tool that costs me nothing and that allows me to do all the things I need. So the ROI for me is very high.
What's my experience with pricing, setup cost, and licensing?
A Linux system is generally free. The GPL License is very clear and in favor of the collaboration.
Which other solutions did I evaluate?
Not really. For me, ten years ago the options were only two; stay with Windows or change to Linux.
What other advice do I have?
Don't be afraid. Try it, it's free, you can try it on your PC without installing it, and there is a big community of users for the primary support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO and FOUNDER with 51-200 employees
They need to allow more Windows software to work with Linux, but we save money by avoiding the need for software purchases and upgrades.
Valuable Features:
- Security - you don't need to worry about viruses and spyware, as the system is built with security in mind and almost nothing can get in at the OS level
- Speed - the system boots up faster, and software loads faster when compared to Windows and Apple environments
- Open Source - There's a lot of software for Ubuntu that is free and without the need of licenses
Improvements to My Organization:
We save money by avoiding the need for software purchases and upgrades. We also avoid the overhead costs of buying a system or upgrading the hardware since the system works efficiently with the existing hardware.
Room for Improvement:
They need to allow more Windows software to work with Linux, such as 3D games.
Use of Solution:
I've used it for seven years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
June 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Founder at a marketing services firm with 1-10 employees
An open-source solution that is easy to use and has a low maintenance cost
Pros and Cons
- "Ubuntu Linux is an easy-to-use solution."
- "The solution could improve its GUI personalization."
What is our primary use case?
We are planning to use the solution for hosting, but we haven't yet started anything. It is still in the testing phase.
What is most valuable?
Ubuntu Linux is an easy-to-use solution.
What needs improvement?
The solution could improve its GUI personalization. The solution's in-built version does not have many applications like File Explorer. Ubuntu Linux is more suitable for new beginners. It would be good if applications could be pre-built into the solution.
For how long have I used the solution?
I have been using Ubuntu Linux for two to three months.
How was the initial setup?
The solution’s initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
I use Ubuntu Linux free of cost.
Which other solutions did I evaluate?
Before choosing Ubuntu Linux, I evaluated SUSE. I chose Ubuntu Linux because it has a low maintenance cost.
What other advice do I have?
Overall, I rate Ubuntu Linux an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Architect at a tech services company with 1,001-5,000 employees
You can do everything with a browse
Pros and Cons
- "You can do everything you need to do with a browser."
- "Could be even more light weight than it currently is."
What is our primary use case?
I have installed Ubuntu Desktop on my personal laptop.
What is most valuable?
Nowadays, you can do everything with a browser, meaning you don't need a vulnerable, fancy solution like Windows for example.
What needs improvement?
I am aware that they package some versions that are lightweight and are not so process or memory-intensive however, I would like to see an even more lightweight version because I believe it is possible.
For how long have I used the solution?
I have using Ubuntu for about 15 years and intend to increase my usage.
What do I think about the stability of the solution?
Ubuntu is very stable, I have zero issues.
Which solution did I use previously and why did I switch?
I used Windows for a very long time, however my specialty has been on Unix systems.
How was the initial setup?
I did the initial setup on my own. It takes about two hours, unattended, as it takes time to update and download.
What's my experience with pricing, setup cost, and licensing?
I do not pay a licensing fee for this operating system.
What other advice do I have?
I would recommend Ubuntu Linux. If people are scared of Linux machines they don't need to be, it is as simple as Windows. Don't be scared of the fact that it says Linux on the box, it's a desktop in itself.
I would rate Ubuntu Linux an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ITOM Solution Consultant at a computer software company with 10,001+ employees
Great alternative to proprietary operating systems; could be more user friendly
Pros and Cons
- "Ubuntu is rather stable, simple to deploy, stable, and well supported by an open-source community."
- "I think Ubuntu's performance is fine and so is its user interface. However, the latter is not as fancy as Microsoft Windows. It could be a bit fancier and easier to use."
What is our primary use case?
I use Ubuntu mostly for private purposes.
What needs improvement?
I think Ubuntu's performance is fine and so is its user interface. However, the latter is not as fancy as Microsoft Windows. It could be a bit fancier and easier to use.
For how long have I used the solution?
I have used Ubuntu only occasionally. I am not an experienced user.
What do I think about the stability of the solution?
Ubuntu is a stable solution.
What do I think about the scalability of the solution?
Ubuntu is a scalable solution.
How was the initial setup?
The initial setup is absolutely straightforward.
What's my experience with pricing, setup cost, and licensing?
There are no costs associated with Ubuntu.
What other advice do I have?
Ubuntu is rather stable, simple to deploy, stable, and well supported by an open-source community. I would recommend it as a possible alternative to Windows for those looking to avoid the cost associated with that operating system. It is definitely a cost-effective alternative for private usage.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Infrastructure Manager at a tech services company with 201-500 employees
High performance, easy to install, and reliable
Pros and Cons
- "The solution has high fantastic performance."
- "Ubuntu Linux could improve by having better documentation because sometimes their documentation is not very good."
What is our primary use case?
We use Ubuntu Linux as an operating system for daily use. We use it for many purposes, for example, supporting, developing, configuring, and scripting.
What is most valuable?
The solution has high fantastic performance.
What needs improvement?
Ubuntu Linux could improve by having better documentation because sometimes their documentation is not very good.
For how long have I used the solution?
I have been using Ubuntu Linux for approximately 10 years.
What do I think about the stability of the solution?
Ubuntu Linux is stable.
What do I think about the scalability of the solution?
We have 200 people using this solution in my organization.
How was the initial setup?
Ubuntu Linux is easy to install. We already configured it to auto-install for other Linux servers. The process takes not more than 15 minutes.
What about the implementation team?
For the implementation and maintenance of the solution, we have approximately six people.
What was our ROI?
We are saving money from not having to pay for an operating system that costs our company money because Ubuntu Linux is free to use.
What's my experience with pricing, setup cost, and licensing?
We are using the free and open-sourced version of the solution.
What other advice do I have?
I would recommend this solution to others because it is free and you can save licensing costs.
I rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Consultant at a tech services company with 1-10 employees
Open source with a fast OS; lacks sufficient documentation
Pros and Cons
- "Open source with a fast OS."
- "The installation of Ubuntu is somewhat complicated, requires better documentation."
What is our primary use case?
Our primary use case is for implementing anything that's open source, like a network monitoring tool or anything connected to network, security or vulnerability scanning. It can all be done with Linux.
What is most valuable?
The solution is open source and free with a fast OS.
What needs improvement?
The installation of Ubuntu is somewhat complicated. It requires searching online forums and installation takes time. If there was additional training and documentation available, better support for integration, that would be helpful. The UI could be improved.
For how long have I used the solution?
I've been using this solution for over 20 years.
How was the initial setup?
For business, the initial deployment is straightforward. If additional hard disk is required, then that will be difficult. Deployment took around 20 minutes and I believe we have around 10 users.
What's my experience with pricing, setup cost, and licensing?
The solution is open source, so no licensing costs.
What other advice do I have?
I recommend this solution if it's appropriate to your needs.
I rate this product a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 51-200 employees
Stable, simple, and easy to use
Pros and Cons
- "It is stable and quite easy to use as compared to other Linux operating systems. They have created a system like Windows. It is simple and without any problems."
- "When you upgrade the core of this operating system, it can crash. This is the only problem I had. It needs more stable upgrades."
What is our primary use case?
I am using it for the desktop system. I have its latest version.
What is most valuable?
It is stable and quite easy to use as compared to other Linux operating systems. They have created a system like Windows. It is simple and without any problems.
What needs improvement?
When you upgrade the core of this operating system, it can crash. This is the only problem I had. It needs more stable upgrades.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the scalability of the solution?
For desktop, we don't need it to be scalable. Currently, it is for personal use, and there is only one user.
How are customer service and technical support?
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something about it. I have used CentOS for dozens of years, so Ubuntu seems simple to me.
Which solution did I use previously and why did I switch?
We use CentOS for our web servers.
How was the initial setup?
It is very simple. It took less than half an hour.
What about the implementation team?
Usually, I do it by myself, and it is very simple.
What's my experience with pricing, setup cost, and licensing?
It is free.
What other advice do I have?
I would recommend Ubuntu Linux for other users who want to start using it.
I would rate Ubuntu Linux a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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UBUNTU 15.04