I use this solution for running our personal applications and our day-to-day personal use. We install it on our laptops.
Cyber Security Engineer at a manufacturing company with 5,001-10,000 employees
No licensing fees, easy to install, and stable
Pros and Cons
- "We can easily customize the NTS Client code."
- "The user interface could be improved."
What is our primary use case?
What is most valuable?
We can easily customize the NTS Client code.
We can customize the code ourselves.
What needs improvement?
Reducing the UA would be very helpful to reduce resource consumption. They need a less resource pack option. Currently, I am using the standard one.
The user interface could be improved.
For how long have I used the solution?
I have been using Ubuntu Linux for three years.
We were using the latest version.
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What do I think about the stability of the solution?
Ubuntu Linux is a stable operating system.
What do I think about the scalability of the solution?
Ubuntu Linux is a scalable solution.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
Previously, I was using Windows 7.
How was the initial setup?
The installation was easy. It only takes 15 minutes.
What about the implementation team?
I completed the installation myself. I did not use the help of an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees, it's an open-source solution.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Ubuntu Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Data & AI expert at a tech services company with 1,001-5,000 employees
Highly stable, easy to install, and scalable
Pros and Cons
- "The solution is very stable, it does not need to restart to maintain stability."
- "The solution could improve by being more user-friendly, you need to know how to use the command-line interface which you might not understand."
What is our primary use case?
I use the solution as a hosting system, processing machine for my machine learning model, and for running applications.
What needs improvement?
The solution could improve by being more user-friendly, you need to know how to use the command-line interface which you might not understand.
For how long have I used the solution?
I have been using this solution for approximately three years.
What do I think about the stability of the solution?
The solution is very stable, it does not need to restart to maintain stability.
What do I think about the scalability of the solution?
Ubuntu Linux is scalable.
We have approximately 25 people using the solution in my organization.
Which solution did I use previously and why did I switch?
I use Microsoft Windows Server.
How was the initial setup?
The installation is straightforward, it takes less than 10 minutes.
What about the implementation team?
I did the implementation of the solution.
We have a team of five engineers that do the Ubuntu Linux server maintenance.
What's my experience with pricing, setup cost, and licensing?
The use of the solution is inexpensive and the hardware it needs to operate can be priced very low. There is not a license for the solution but there is for the hardware.
What other advice do I have?
Ubuntu Linux is the perfect solution for us. If they make the solution more user-friendly it will cost more overall. The current version is best.
I rate Ubuntu Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
July 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
Information Technology Manager and ISMS Auditor at a consultancy with 51-200 employees
Easy to use, good technical support, and scalable
Pros and Cons
- "The solution is easy to use"
- "The solution could be more stable and secure."
What is our primary use case?
We use the solution for business use and running applications.
What is most valuable?
The solution is easy to use.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
The solution could be more stable and secure.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
I am satisfied with the technical support.
What's my experience with pricing, setup cost, and licensing?
There is an annual subscription for this solution.
What other advice do I have?
I would recommend it to others.
I rate Oracle Linux a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President SOC Monitoring at a financial services firm with 5,001-10,000 employees
Scalable and stable, but should be more user-friendly
Pros and Cons
- "It is scalable. I can customize it based on what I want to do."
- "They can make it user-friendly. It is not totally user-friendly."
What is our primary use case?
I am using it for my personal use on my personal laptop.
What is most valuable?
It is scalable. I can customize it based on what I want to do.
What needs improvement?
They can make it user-friendly. It is not totally user-friendly.
For how long have I used the solution?
I have been using Ubuntu Linux for the last eight years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
I never needed support for Ubuntu.
Which solution did I use previously and why did I switch?
I used to work on Kali Linux and Windows.
What's my experience with pricing, setup cost, and licensing?
I am using the free version. There is no subscription.
What other advice do I have?
I would recommend this solution to others. I would rate Ubuntu Linux a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 51-200 employees
Stable, simple, and easy to use
Pros and Cons
- "It is stable and quite easy to use as compared to other Linux operating systems. They have created a system like Windows. It is simple and without any problems."
- "When you upgrade the core of this operating system, it can crash. This is the only problem I had. It needs more stable upgrades."
What is our primary use case?
I am using it for the desktop system. I have its latest version.
What is most valuable?
It is stable and quite easy to use as compared to other Linux operating systems. They have created a system like Windows. It is simple and without any problems.
What needs improvement?
When you upgrade the core of this operating system, it can crash. This is the only problem I had. It needs more stable upgrades.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the scalability of the solution?
For desktop, we don't need it to be scalable. Currently, it is for personal use, and there is only one user.
How are customer service and technical support?
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something about it. I have used CentOS for dozens of years, so Ubuntu seems simple to me.
Which solution did I use previously and why did I switch?
We use CentOS for our web servers.
How was the initial setup?
It is very simple. It took less than half an hour.
What about the implementation team?
Usually, I do it by myself, and it is very simple.
What's my experience with pricing, setup cost, and licensing?
It is free.
What other advice do I have?
I would recommend Ubuntu Linux for other users who want to start using it.
I would rate Ubuntu Linux a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Center Head - Goa Regional Delivery Center. at a tech services company with 51-200 employees
A stable, secure and well performing solution, but needs a better repository of packages and more synthesized information
Pros and Cons
- "The trifecta comprising the solution's most valuable features consists of its stability, security and performance."
- "A problem we have encountered when installing the package is that certain packages are not available, which requires downloading of them on our part."
What is our primary use case?
We mostly use the Ubuntu 14 version, although this varies from one customer to the next. We always utilize the latest stable version when embarking on a new project.
We use the solution for application development and integration. We employ it as an e-commerce solution or when writing a connector between two systems, such as for website development.
What is most valuable?
The trifecta comprising the solution's most valuable features consists of its stability, security and performance.
What needs improvement?
A problem we have encountered when installing the package is that certain packages are not available, which requires downloading of them on our part. As such, the solution should have a better repository of packages. Otherwise, one must download them from a third party slide. However, as I am not involved in the monitoring aspects, DevOps or Linux, I am probably not the best person to comment on this.
From an end-user perspective it would also be nice to see better support and guidance when concerning the installation process, better training facilities when it comes to the solution's use.
There is also a need to rely on third party websites for information which concerns the setup and it would be good if it were synthesized in such a way that the user could comfortably learn it autonomously.
For how long have I used the solution?
I have been using Linux for nearly 15 years, since around 2005. I am accustomed to its use, as would most people who have familiarity with Kibana Linux. At this level it is of no consequence. We get the installation package and this should be readily available.
What do I think about the stability of the solution?
The solution is stable. Windows crashes all the time. Ubuntu Linux is definitely stable by comparison.
What do I think about the scalability of the solution?
While I cannot comment on the ability to scale the solution on-premises, I can say that this is very easy to accomplish on-cloud. It is now much easier than it used to be.
How are customer service and technical support?
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't come in contact with the support team. I work mostly with our team when it comes to assisting with the setup of Linux.
How was the initial setup?
The initial setup of the solution is a bit complex when compared with Windows, but there is a learning curve involved. Nobody can start using Linux straight off the bat, as a certain amount of expertise or skill is required. This said, if one has the right people for the job, ones who are acquainted with the solution, then this shouldn't pose a challenge. Docker now makes it easier than ever to deploy anything one wishes on Linux, particularly when it comes to Kubernetes.
While I cannot state definitively how long the deployment takes, as I have not done it in a while, by and large I would say that this is not a time consuming process. Installation should range from a half-a-day to one day. If the main application on one's Docker is up and running, this process can be completed very quickly. So, the initial time-consuming step would involve creating the Docker file.
Once installed, the product does need some monitoring and there are five CPUs involved in this process. In terms of Linux and cloud, there is also a need to keep track of the cost. These are the security and performance aspects which require monitoring.
What's my experience with pricing, setup cost, and licensing?
I am not in a position to comment on the licensing, as we mostly make use of the free version.
What other advice do I have?
Our company has over 14,000 employees and this makes it difficult for me to give a hard and fast number of how many use the solution, although I would estimate that 70 percent do so for development purposes. 90 percent of our employees use Windows 10 on their personal computers.
I would recommend this solution for development and production purposes for the simple reasons that it is free, stable, secure and shows good performance. These are the four things that I am looking for.
I rate Ubuntu Linux as a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect / Head of DevOps Engineer at a tech services company with 201-500 employees
User-friendly, easy to use, and open-source
Pros and Cons
- "The solution is free to use."
- "The product could be easier to manage."
What is our primary use case?
Ubuntu is a Linux OS. The solution is primarily used for web servers and web traffic.
What is most valuable?
The solution is easy to use for developers and DevOps teams.
The commands and user commands are very good.
The repository and the security repository are up to date, which is great.
The product is very user-friendly.
We've found the solution to be quite stable so far.
The solution is free to use.
There is a very good open-source community surrounding the solution that can help you troubleshoot if you run into any issues.
What needs improvement?
You need a Linux operating system to be the host of the web servers. We don't use a GUI. It's not like Windows. It's not for daily users to write documents or browsing sheets or browsing the internet.
The product could be easier to manage.
For how long have I used the solution?
I've been using the solution for five or six years at this point.
What do I think about the stability of the solution?
The stability of the solution is very good. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
The solution can scale if you need it to.
How are customer service and technical support?
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it has a community and you can submit to Ubuntu and you can get help from some of the people that lead this community. It's pretty good. You can find what you need to solve pretty much any problem you might have.
Which solution did I use previously and why did I switch?
I've also used CentOS, and I would recommend Unbuntu over it.
How was the initial setup?
I did not install the solution myself, however, if you decide to use the cloud you can choose it as a wizard. It's my understanding that it is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is free to use. It doesn't cost us anything. It's great that we have access without having to worry about licensing fees.
What other advice do I have?
We don't use a GUI. We tend to focus on its OS layers. Therefore, we don't really deal with any dashboards.
I'd rate the solution at a perfect ten out of ten. It's been very reliable and we appreciate its capabilities overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a comms service provider with 201-500 employees
Flexible, stable, and easy to install
Pros and Cons
- "I like the flexibility."
- "The config file can be changed in many ways, but with other solutions, there is only one way to configure the system."
What is our primary use case?
There are no specific uses beyond it being an operating system.
What is most valuable?
I like the flexibility.
I work on the command line.
What needs improvement?
If you update certain models, it's not as easy at times.
My main issue with Ubuntu Linux is that there are too many ways to administrate Linux.
The config file can be changed in many ways, but with other solutions, there is only one way to configure the system.
In Linux, there are too many ways to configure it. My colleague configures in one way and I configure in another way, which makes it confusing.
They should unify the way to configure the Linux systems.
You can change the ATC conflict file. You can change some distributions in another way.
You have to look on many sites if you like to know why and why the configuration is set for in that way.
For how long have I used the solution?
I have been using Ubuntu Linux for two years.
We have used version 16 for a long time, version 18, and version 20 for quite some time.
What do I think about the stability of the solution?
I have no issues with the stability of this solution.
What do I think about the scalability of the solution?
Ubuntu Linux is scalable.
We have approximately 100 users in our organization.
Ubuntu Linux is the popular choice in our company. It is approved to continue usage.
How are customer service and technical support?
I have never used technical support.
I only use research on the internet.
Which solution did I use previously and why did I switch?
I am also using IX, HP Unix, Ubuntu, and some Linux.
How was the initial setup?
It is very easy to install.
What about the implementation team?
I completed the installation myself. I did not use an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
I am a project manager. I am not a system administrator, I don't know about the cost.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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