Our primary use case is for implementing anything that's open source, like a network monitoring tool or anything connected to network, security or vulnerability scanning. It can all be done with Linux.
Lead Consultant at a tech services company with 1-10 employees
Open source with a fast OS; lacks sufficient documentation
Pros and Cons
- "Open source with a fast OS."
- "Our primary use case is for implementing anything that's open source, like a network monitoring tool or anything connected to network, security or vulnerability scanning, and it can all be done with Linux."
- "The installation of Ubuntu is somewhat complicated. It requires searching online forums and installation takes time."
What is our primary use case?
What is most valuable?
The solution is open source and free with a fast OS.
What needs improvement?
The installation of Ubuntu is somewhat complicated. It requires searching online forums and installation takes time. If there was additional training and documentation available, better support for integration, that would be helpful. The UI could be improved.
For how long have I used the solution?
I've been using this solution for over 20 years.
Buyer's Guide
Ubuntu Linux
May 2026
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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How was the initial setup?
For business, the initial deployment is straightforward. If additional hard disk is required, then that will be difficult. Deployment took around 20 minutes and I believe we have around 10 users.
What's my experience with pricing, setup cost, and licensing?
The solution is open source, so no licensing costs.
What other advice do I have?
I recommend this solution if it's appropriate to your needs.
I rate this product a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 51-200 employees
Stable, simple, and easy to use
Pros and Cons
- "It is stable and quite easy to use as compared to other Linux operating systems, and they have created a system like Windows that is simple and without any problems."
- "When you upgrade the core of this operating system, it can crash. This is the only problem I had. It needs more stable upgrades."
What is our primary use case?
I am using it for the desktop system. I have its latest version.
What is most valuable?
It is stable and quite easy to use as compared to other Linux operating systems. They have created a system like Windows. It is simple and without any problems.
What needs improvement?
When you upgrade the core of this operating system, it can crash. This is the only problem I had. It needs more stable upgrades.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the scalability of the solution?
For desktop, we don't need it to be scalable. Currently, it is for personal use, and there is only one user.
How are customer service and technical support?
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something about it. I have used CentOS for dozens of years, so Ubuntu seems simple to me.
Which solution did I use previously and why did I switch?
We use CentOS for our web servers.
How was the initial setup?
It is very simple. It took less than half an hour.
What about the implementation team?
Usually, I do it by myself, and it is very simple.
What's my experience with pricing, setup cost, and licensing?
It is free.
What other advice do I have?
I would recommend Ubuntu Linux for other users who want to start using it.
I would rate Ubuntu Linux a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
May 2026
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
Solution Architect / Head of DevOps Engineer at a tech services company with 201-500 employees
User-friendly, easy to use, and open-source
Pros and Cons
- "The solution is free to use."
- "The repository and the security repository are up to date, which is great."
- "The product could be easier to manage."
What is our primary use case?
Ubuntu is a Linux OS. The solution is primarily used for web servers and web traffic.
What is most valuable?
The solution is easy to use for developers and DevOps teams.
The commands and user commands are very good.
The repository and the security repository are up to date, which is great.
The product is very user-friendly.
We've found the solution to be quite stable so far.
The solution is free to use.
There is a very good open-source community surrounding the solution that can help you troubleshoot if you run into any issues.
What needs improvement?
You need a Linux operating system to be the host of the web servers. We don't use a GUI. It's not like Windows. It's not for daily users to write documents or browsing sheets or browsing the internet.
The product could be easier to manage.
For how long have I used the solution?
I've been using the solution for five or six years at this point.
What do I think about the stability of the solution?
The stability of the solution is very good. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
The solution can scale if you need it to.
How are customer service and technical support?
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it has a community and you can submit to Ubuntu and you can get help from some of the people that lead this community. It's pretty good. You can find what you need to solve pretty much any problem you might have.
Which solution did I use previously and why did I switch?
I've also used CentOS, and I would recommend Unbuntu over it.
How was the initial setup?
I did not install the solution myself, however, if you decide to use the cloud you can choose it as a wizard. It's my understanding that it is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is free to use. It doesn't cost us anything. It's great that we have access without having to worry about licensing fees.
What other advice do I have?
We don't use a GUI. We tend to focus on its OS layers. Therefore, we don't really deal with any dashboards.
I'd rate the solution at a perfect ten out of ten. It's been very reliable and we appreciate its capabilities overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a comms service provider with 201-500 employees
Flexible, stable, and easy to install
Pros and Cons
- "I like the flexibility, and I work on the command line."
- "The config file can be changed in many ways, but with other solutions, there is only one way to configure the system."
What is our primary use case?
There are no specific uses beyond it being an operating system.
What is most valuable?
I like the flexibility.
I work on the command line.
What needs improvement?
If you update certain models, it's not as easy at times.
My main issue with Ubuntu Linux is that there are too many ways to administrate Linux.
The config file can be changed in many ways, but with other solutions, there is only one way to configure the system.
In Linux, there are too many ways to configure it. My colleague configures in one way and I configure in another way, which makes it confusing.
They should unify the way to configure the Linux systems.
You can change the ATC conflict file. You can change some distributions in another way.
You have to look on many sites if you like to know why and why the configuration is set for in that way.
For how long have I used the solution?
I have been using Ubuntu Linux for two years.
We have used version 16 for a long time, version 18, and version 20 for quite some time.
What do I think about the stability of the solution?
I have no issues with the stability of this solution.
What do I think about the scalability of the solution?
Ubuntu Linux is scalable.
We have approximately 100 users in our organization.
Ubuntu Linux is the popular choice in our company. It is approved to continue usage.
How are customer service and technical support?
I have never used technical support.
I only use research on the internet.
Which solution did I use previously and why did I switch?
I am also using IX, HP Unix, Ubuntu, and some Linux.
How was the initial setup?
It is very easy to install.
What about the implementation team?
I completed the installation myself. I did not use an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
I am a project manager. I am not a system administrator, I don't know about the cost.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Forensic Technology Manager at a financial services firm with 5,001-10,000 employees
Less virus prone, highly stable, and free
Pros and Cons
- "Some of the main features of this solution are it is less prone to viruses since most viruses are written for Microsoft software, and it is easy to use."
- "They can keep improving the solution's ability to be adopted by users by adding features, such as better tutorials and integration into the system."
What is our primary use case?
I am using this solution as an operating system.
What is most valuable?
Some of the main features of this solution are it is less prone to viruses since most viruses are written for Microsoft software, and it is easy to use.
What needs improvement?
They can keep improving the solution's ability to be adopted by users by adding features, such as better tutorials and integration into the system.
In a future release, from a user perspective, they should allow the integration of Microsoft Office or other business solutions. There are free tools available but I think these solutions would allow for better business adoption.
For how long have I used the solution?
I have been using this solution for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
Which solution did I use previously and why did I switch?
I have used Apple OS, Microsoft Window, and most recently started using Linux Mint.
How was the initial setup?
The installation is easy and it takes approximately one hour.
One of the benefits is you can have a dual boot of your system to allow both Ubuntu Linux and Microsoft Windows to be used.
What about the implementation team?
I did the implementation of the solution myself.
What's my experience with pricing, setup cost, and licensing?
This solution is free.
What other advice do I have?
I would recommend this solution to others it is very stable.
I rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at global trading
Useful pseudo-terminal, free, and highly scalable
Pros and Cons
- "The most valuable features are the pseudo-terminal and it is the most open-sourced operating system that can be used."
- "There is not a lot of support for applications in Ubuntu Linux. In the industry, most of the applications work for Windows and Mac. There should be better integration with applications in the future."
What is our primary use case?
We use this solution for testing virtual servers and kernel-based programming.
What is most valuable?
The most valuable features are the pseudo-terminal and it is the most open-sourced operating system that can be used.
What needs improvement?
There is not a lot of support for applications in Ubuntu Linux. In the industry, most of the applications work for Windows and Mac. There should be better integration with applications in the future.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution is highly scalable. We can use any virtual hardware that we can think of, there are no boundaries with scalability.
We have five engineers that use this solution in my organization and we plan to increase usage.
Which solution did I use previously and why did I switch?
I have previously used Microsoft Windows 10 and I am still using this solution for personal use.
What about the implementation team?
We have five engineers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
This is a free solution.
What other advice do I have?
I would recommend this solution to others.
I rate Ubuntu Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer engineering student at a educational organization with 501-1,000 employees
Different than other operating systems, scalable, and free
Pros and Cons
- "I found using this solution pleasurable to learn since it is something different than Windows."
- "There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was plenty of assistance throughout the community. Since everyone is helping for free the support could be better."
- "Since everyone is helping for free the support could be better."
What is our primary use case?
I have been using this solution for personal use and when I was in college to do some assignments. I typically install it on virtual machines.
What is most valuable?
I found using this solution pleasurable to learn since it is something different than Windows.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was plenty of assistance throughout the community. Since everyone is helping for free the support could be better. However, this is typical when you are dealing with open-sourced solutions.
How was the initial setup?
The installation was very easy and it took approximately 30 minutes.
What about the implementation team?
I did the implementation myself. I installed Ubunto Linux on virtual machines which not everyone knows how to do it. You need to have prior technical knowledge.
What's my experience with pricing, setup cost, and licensing?
One of the main reason users use this solution is because it is free.
What other advice do I have?
I would recommend this solution to others.
I rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at a educational organization with 11-50 employees
Flexible, secure, easy to install, and there is good community support
Pros and Cons
- "There are several manuals online that are free and available to help you."
- "It is flexible; it's the best of both worlds, secure, and supported by a lot of online content, community help, and free manuals that assist you with any issues you may encounter."
- "The repository needs improvement. The repository needs to be kept up to date all of the time."
What is our primary use case?
Ubuntu is mainly required for work services, your domain name services, and internet public-facing services.
What is most valuable?
It is flexible. It's the best of both worlds.
It's secure.
There is a lot of content available online that can help you, if you have an issue. There is good community support to help you with any issues you may encounter.
There are several manuals online that are free and available to help you.
What needs improvement?
The repository needs improvement.
The repository needs to be kept up to date all of the time.
For how long have I used the solution?
With my previous employment, I have used Ubuntu Linux for approximately five years.
It is not currently being used but has been used within the last year.
We were not using the latest version. It was between version 16.4 and 18.4.
What do I think about the stability of the solution?
It's a stable solution.
Which solution did I use previously and why did I switch?
I use a mix of different solutions, two of which are Ubuntu Linux and CentOS.
How was the initial setup?
The initial setup is straightforward and it is only ten minutes maximum to deploy.
We have one engineer to maintain this solution. It is not complex. It's something you install, configure, and walk away from.
What about the implementation team?
We did not use a consultant, we completed the installation ourselves.
What's my experience with pricing, setup cost, and licensing?
We don't pay any fees.
What other advice do I have?
I would recommend this solution, and it works quite well.
I would rate Ubuntu Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech vendor with 5,001-10,000 employees
Lacking stability, unfavorable, but installation straightforward
Pros and Cons
- "The tools we are using for this project are compatible with this solution."
- "We use and have previously used Windows 10 which is a lot better."
- "We do not like this solution and we are only using it because the project we are working on demands it."
What is our primary use case?
We are using this solution for one of our projects where it requires an open-source toolchain for web application development.
What is most valuable?
The tools we are using for this project are compatible with this solution.
For how long have I used the solution?
I have been using this solution for a couple of months.
What do I think about the stability of the solution?
The solution could be more stable.
Which solution did I use previously and why did I switch?
We use and have previously used Windows 10 which is a lot better.
How was the initial setup?
The installation does not take too much time to complete. It took approximately three hours.
What about the implementation team?
We used help from an expert engineer to do the implementation.
What other advice do I have?
We do not like this solution and we are only using it because the project we are working on demands it.
I rate Ubuntu Linux a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Assistant at Hotel 2 Fevrier
Highly reliable, scalable, and easy to install
Pros and Cons
- "The solution is stable and performing very well."
- "There should be more integration with other operating systems applications."
- "I would not recommend this solution to others because there is not enough support available."
What is our primary use case?
We used this solution to do an integration between one of our PMS, property management systems. We integrated Opera and a cloud-based system. We use it as an interface between the Opera system, which is on a Windows server, and cloud bases system.
What needs improvement?
There should be more integration with other operating systems applications. It would be beneficial if there was a way to install Mac OS software on Linux. They could create a software patch to be able to have most of the unique Mac OS applications run on it, not Windows applications. They need to create something more user-friendly.
Additionally, there is a lack of functionality compared to other operating systems.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable and performing very well. When we an issue once and there was no need to restart it completely, you just needed to log in, see the log file, and fix the issue, it is very simple. It is more scalable than Windows systems. With Windows systems, most of the time you need to restart the whole computer, or the whole server, to fix the issue. With this solution, you do not.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and technical support?
The technical support has been very responsive. Additionally, they have forums and chats as alternatives.
Which solution did I use previously and why did I switch?
I used Windows and Mac OS.
How was the initial setup?
The installation was very fast.
What about the implementation team?
I did the implementation of the solution myself.
What's my experience with pricing, setup cost, and licensing?
There is not a license needed for the solution. You only have to pay for technical support.
What other advice do I have?
I plan to keep using this solution in the future as long as it is still compatible with my PMS interface.
I would not recommend this solution to others because there is not enough support available. Most of my colleagues in my company are using software that does not support this solution. The majority of professional software packages are not supported on Linux. They need to find a solution to this problem.
I rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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