It is useful for web servers, email servers, and file servers. I am using its latest version.
Executive Director at a tech services company with 51-200 employees
Open-source, easy to use, and stable
Pros and Cons
- "It is open-source, secure, and easy to use."
- "It can have more security."
What is our primary use case?
What is most valuable?
It is open-source, secure, and easy to use.
What needs improvement?
It can have more security.
For how long have I used the solution?
I have been using this solution for 20 years.
Buyer's Guide
Ubuntu Linux
June 2025

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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We currently have around ten users. We don't have any plans to increase its usage.
How are customer service and support?
I am satisfied with their technical support.
Which solution did I use previously and why did I switch?
I have used FreeBSD.
How was the initial setup?
Its initial setup is straightforward. It took about 20 minutes.
What about the implementation team?
I did it myself. We have a team of six engineers for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
It is open-source. We don't have to pay for its license.
What other advice do I have?
I would rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Cloud Specialist at a tech services company with 51-200 employees
Our main Linux platform of choice
Pros and Cons
- "More people should use this solution."
What is our primary use case?
We mainly use this solution for application-related uses. We use it as our main Linux platform of choice.
What is most valuable?
One of the best features is that it is constantly updated.
For how long have I used the solution?
I have been using Ubuntu Linux for more than 15 years.
What do I think about the scalability of the solution?
Ubuntu Linux is both stable and scalable.
How are customer service and technical support?
I have never contacted their support team.
Which solution did I use previously and why did I switch?
We actually use both Ubuntu Linux and CentOS, but CentOS is being decommissioned so our choice is Ubuntu.
How was the initial setup?
Ubuntu Linux was very easy to deploy. You can install Ubuntu in many different ways and all of them are pretty straightforward. I also have a lot of experience with Ubuntu, so for me, the initial installation is very easy.
A team of four people is required for maintenance and deployment.
What other advice do I have?
Overall, on a scale from one to ten, I would give Ubuntu Linux a rating of ten. More people should use this solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
June 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Senior System Engineer at a computer software company with 501-1,000 employees
A stable OS for my desktops and web servers that is straightforward to set up and quick to deploy
Pros and Cons
- "I like this product much better than some other similar solutions."
- "The user interface could be improved, as it looks a little bit older."
What is our primary use case?
I used Ubuntu Linux for my desktop and for web servers.
What is most valuable?
I like this product much better than some other similar solutions.
What needs improvement?
The user interface could be improved, as it looks a little bit older.
For how long have I used the solution?
We have been using Ubuntu Linux for many years.
What do I think about the stability of the solution?
Ubuntu Linux is stable and I plan to continue using it.
What do I think about the scalability of the solution?
This is a scalable product. It is not used throughout the organization. Rather, I use it privately on my desktops.
How are customer service and technical support?
I have not needed to contact technical support.
Which solution did I use previously and why did I switch?
Prior to Ubuntu, I was using Debian Linux.
How was the initial setup?
The installation is straightforward and it is very quick to complete.
What about the implementation team?
I deployed it myself.
What other advice do I have?
This is a product that I can recommend.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at a tech services company with 11-50 employees
A stable, scalable and secure open source solution
Pros and Cons
- "The solution provides good security."
- "The solution could be more user-friendly, as I use Mac on a day to day basis."
What is our primary use case?
We use the solution to run our business applications.
What is most valuable?
The solution works well. It represents the standard product in our field.
What needs improvement?
The solution could be more user-friendly, as I use Mac on a day to day basis.
For how long have I used the solution?
I have been using Ubuntu Linux for five years.
What do I think about the stability of the solution?
The solution is definitely stable.
What do I think about the scalability of the solution?
The solution is definitely scalable.
How are customer service and technical support?
In our experience with customer service we have definitely been satisfied.
How was the initial setup?
The installation did not propose an issue for me as I was not involved in this process.
What about the implementation team?
We have a company which helped us with the installation.
All the people involved are technical.
What's my experience with pricing, setup cost, and licensing?
The solution is open source and its use is included in the monthly fees we pay.
What other advice do I have?
The solution provides good security.
It is both on-premises and cloud-based.
The solution really fulfills our purposes for the moment, so there is not much to note by way of improvement.
I rate Ubuntu Linux as a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cybersecurity Consultant at SecuriCIP
A stable solution for collecting third-party logs with a firewall
What is our primary use case?
We configured it as a third-party log collector, receiving Postfix gateway logs. Additionally, we removed the on-site and electric agents. I use it for a unified firewall solution and have installed an identification package and other similar tools.
What needs improvement?
The solution's stability could be improved.
For how long have I used the solution?
I have been using Ubuntu Linux for three months.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability an eight out of ten.
How are customer service and support?
We never had issues with support.
Which solution did I use previously and why did I switch?
I have used Kali Linux before.
How was the initial setup?
The initial setup is easy and takes an hour to complete. To deploy, download the ISO file and put it in a firmware and configuration server.
What about the implementation team?
I deploy the solution by myself.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Engineer at Mavisco Resources Sdn Bhd
A stable and user-friendly solution which can be deployed easily and quickly
Pros and Cons
- "The solution is user-friendly."
- "The product should provide more automation."
What is our primary use case?
I use the solution because my Sophos Anti-Virus is installed in it.
What is most valuable?
I like the stability of the solution. The resources are not huge compared to Windows. The solution is user-friendly.
What needs improvement?
The product should provide more automation. If automation is available, we wouldn’t have to do manual configurations and setups.
For how long have I used the solution?
I have been using the solution for one year. I am using the latest version of the solution.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
I'm using the solution for demonstration purposes for my customer. They have 500 workstations.
How are customer service and support?
I deployed the product myself.
Which solution did I use previously and why did I switch?
I use Windows, too.
How was the initial setup?
The initial setup is straightforward. The deployment takes about 30 minutes. The deployment process is similar to Windows.
What other advice do I have?
I refer to Google and other forums to find solutions to my problems. If someone is using Linux servers, they can use Ubuntu. Overall, I rate the tool a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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