Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies.
The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.
Unbabel easily plugs into the most popular CRMs and Chat platforms to seamlessly deliver translations within existing workflows across digital support channels like chat, email, or FAQs.
| Product | Market Share (%) |
|---|---|
| Unbabel | 3.5% |
| DeepL Translator | 18.6% |
| SDL Trados Studio | 9.8% |
| Other | 68.1% |
All of this is managed through the Portal, where customers can control translation flows, monitor key metrics like speed or quality, and perform other tasks to operationalize the use of different languages across their business.
Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Uber, to communicate effortlessly with customers around the world, no matter what language they speak.
Our Language Operations Platform includes:
- Augmented Machine Translation
- Portal
- Channel
- Integrations
Languages Supported
Chinese (Simplified), Chinese (Traditional), Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Portuguese (Brazilian), Russian, Spanish, Spanish (Latin American), Swedish, Turkish
Unbabel Website
Examples include Microsoft, Booking.com, Panasonic, Logitech. More examples can be found here.
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