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What is VAANI?

VAANI mindshare

As of March 2026, the mindshare of VAANI in the Contact Center as a Service (CCaaS) category stands at 0.3%, down from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center as a Service (CCaaS) Mindshare Distribution
ProductMindshare (%)
VAANI0.3%
Genesys Cloud CX20.5%
Amazon Connect16.2%
Other63.0%
Contact Center as a Service (CCaaS)

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