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What is VAANI?

VAANI mindshare

As of June 2026, the mindshare of VAANI in the Contact Center as a Service (CCaaS) category stands at 0.5%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center as a Service (CCaaS) Mindshare Distribution
ProductMindshare (%)
VAANI0.5%
Genesys Cloud CX19.1%
Amazon Connect12.7%
Other67.7%
Contact Center as a Service (CCaaS)

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