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NiteshKumar1 - PeerSpot reviewer
Principle consultant at Infosys
MSP
Jun 12, 2024
Provides crystal clear dashboarding and allows you to manage and monitor your infrastructure
Pros and Cons
  • "The overall dashboarding is very crystal clear."
  • "The solution's pricing is high, and VMware should consider lowering it."

What is our primary use case?

vCloud Director gives you the overall capability to manage your infrastructure running on the VMware private cloud, whether it is your compute, network, or storage. The solution gives you the ability not only to manage and monitor but also to optimize the infrastructure running in the environment.

It also has the capability to help support and provide the basic assessment for the identified infrastructure servers, which can be potential candidates for migration to public cloud services.

What is most valuable?

The overall dashboarding is very crystal clear. The ability to switch from one infrastructure to another infrastructure and get into detailed information, whether it is compute, storage network, or whatever. That helps you get a holistic view of the overall infrastructure running in your landscape. This also helps the leadership and management be aware of the right potential investment strategy by looking at the potential utilization.

vCloud Director also provides ways and means through which you can make a prediction or a forecast of the infrastructure that would be needed in the future, depending on what you are currently running. That does not take away the fact that we have to be completely aware of our pipeline projects in our schedule so that you can plan your infrastructure requirements accordingly. vCloud Director provides multifold features that have been beneficial to the end users.

What needs improvement?

The solution's pricing is high, and VMware should consider lowering it.

For how long have I used the solution?

I have been using vCloud Director for 12 years.

Buyer's Guide
VMware Cloud Director
May 2026
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the solution’s stability a nine or nine and a half out of ten.

What do I think about the scalability of the solution?

I have worked and provided solutions to my end-user customers, who are predominantly medium to large enterprises. I have seen it successfully running in their environment, and I do not see any potential blocker or bottleneck so far. I hope it's all going well for the customers and that there are no potential challenges in their environments.

I rate the solution’s scalability ten out of ten.

How are customer service and support?

Technical support has been good from VMware. There were times when we had a wait time because of the long queues and less availability of support staff. However, waiting for some time is fine if you find a solution to your issues.

How was the initial setup?

The solution's initial setup is very user-friendly, but understanding its overall functioning requires some expertise in working with VMware Dynamics.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.

What about the implementation team?

The solution's deployment takes a few minutes, but it depends on the scale and magnitude of the deployment. Setting up one or two instances of vCloud Director at one particular geographical location may be done in minutes. However, setting up the vCloud Director interface for multiple locations simultaneously, testing it, and getting it ready for the end user would take several minutes to a few hours.

What was our ROI?

The return on investment with vCloud Director has been good for the customers. After Broadcom took over VMware, there have been certain challenges regarding VMware support on AWS. I learned from the Broadcom newsletters that VMware support will continue to grow for VMware customers, which I think is fair.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is high, and VMware should consider lowering it. When we go to the end customer with VMware's pricing, I've seen customers roll their eyes looking at the pricing sheet. We have competition from product vendors like UnitedLayer, which is very competitive regarding on-premises private cloud solutions. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing eight and a half to nine out of ten.

What other advice do I have?

Overall, I rate vCloud Director a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
PurwandiPurwandi - PeerSpot reviewer
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
MSP
May 12, 2024
Manage and onboard permission but has high cost
Pros and Cons
  • "They can do any provisioning for the virtual machines. For instance, they will only see those resources if we allocate 10 Ghz database storage. The limitation is due to our setup: we need to ensure customer isolation, as vCloud Director supports multi-tenancy."

    What is our primary use case?

    We use the solution to manage and onboard permission and access on the laptop.

    How has it helped my organization?

    We have limitations on the capabilities of its sender. We send our prospect to speak with the administration through the administrator on their phone. It's very easy for the user but quite tricky for the administration.

    What is most valuable?

    They can do any provisioning for the virtual machines. For instance, they will only see those resources if we allocate 10 Ghz database storage. The limitation is due to our setup: we need to ensure customer isolation, as vCloud Director supports multi-tenancy.

    We can access vCloud Director from the Internet. Once we access it, somebody else can do the same.

    What needs improvement?

    The data probability is advanced for the monitoring surface and the application. We need to improve the physical data for monitoring and understanding scalability with automation for autoscaling.

    For how long have I used the solution?

    I have been using vCloud Director since 2015. We are using the V10 of the solution.

    What do I think about the stability of the solution?

    We need to verify compatibility, which is crucial to ensuring stability.

    I rate the solution’s stability a seven out of ten.

    What do I think about the scalability of the solution?

    Two hundred users are using the solution. We plan to increase the use of the vCloud director in the future.

    I rate the solution’s scalability a six out of ten.

    How are customer service and support?

    Sometimes, we encounter challenges with support. When we open a support case, it is handled by representatives from various locations, such as the US or England. The initial response might come from India or elsewhere. Occasionally, we have to reiterate our issue from scratch, which can be frustrating. Ideally, we should get support personnel with historical data to avoid repeating explanations every time we reach out for assistance.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is very difficult and takes two weeks to complete. Separate coding is very difficult. Ten people are required for the solution's deployment.

    We have to prepare, it may only take one or two days. However, we must ensure thorough preparation from the bottom up, starting with the server and setting up a vSphere server. Additionally, we need to prepare some data for vCenter. We can proceed with the installation of the vCloud Director.

    I rate the initial setup as three out of ten, where one is difficult, and ten is easy.

    What was our ROI?

    The licensing model is fair. The company management is happy because we pay for the services, and they become available. However, it's too expensive. We are considering changing our solution.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

    What other advice do I have?

    When scanning thoroughly, we integrate automation. It would be easier if VMware improved its capabilities. Then, we can implement autoscaling through the web interface.

    There is multi-channel support, yet Net Depot is used for security and monitoring. This is crucial if we expose profiles to the Internet for security reasons. We need to enhance security, especially in protecting vCloud Director. If anyone pushes or plugs in something, it could compromise customer access. VMware may be better prepared for security reasons.

    Two persons are required to maintain the solution.

    If we only have a small amount of resources, we'll opt for the public vCloud but if we have a large amount of resources like 100s, 1000s then vCloud Director might be a better solution.

    Overall, I rate the solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    VMware Cloud Director
    May 2026
    Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    900,747 professionals have used our research since 2012.
    Tim  Abboud - PeerSpot reviewer
    Key Account Manager at a computer software company with 10,001+ employees
    Real User
    Feb 17, 2024
    Offers flexibility of handling workloads and good scalability
    Pros and Cons
    • "It optimizes the process for cloud structure."
    • "I like the networking and the flexibility of handling workloads within vCloud Director for virtual data center management."
    • "I had issues with the support, but I also learned from the support. There is room for improvement in the response time."
    • "Initially, I would rate the stability a three out of ten because we faced some complex stability issues initially."

    What is our primary use case?

    Typically, when a user or customer wants to have a tenant to provide services to other customers.

    How has it helped my organization?

    It fits well in larger groups but not necessarily in the managed service provider model.

    It optimizes the process for cloud structure, but it varies greatly from customer to customer.

    With the first implementation, we had networking issues with vCloud Director in multi-tenant cloud environments. But with more experience and our dedicated vCloud Director, it works fine now.

    We use it with NSX. Initially, I was concerned about future issues with NSX and vCloud Director. Thankfully, experts improved it, and it's getting better. However, networking is very sensitive in large vCloud Director deployments.

    My opinion is that our specific installation or storage configuration might have made it difficult to achieve optimal product placement.

    What is most valuable?

    I like the networking and the flexibility of handling workloads within vCloud Director for virtual data center management.

    What needs improvement?

    All products have issues. Perhaps the update process. We sometimes face problems, but I don't know if it's our plan or the product itself.

    For how long have I used the solution?

    I have been using it for a year. 

    What do I think about the stability of the solution?

    Initially, I would rate the stability a three out of ten because we faced some complex stability issues initially. I had a lot of issues at first, making me think the product wasn't as stable as advertised.

    Now, it is more stable. I would rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten. 

    I would recommend it to medium-sized businesses and enterprises.

    How are customer service and support?

    I had issues with the support, but I also learned from the support.

    There is room for improvement in the response time. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    You need to know what you're doing, like with all products. If you have everything checked and ready, an hour or an hour and a half for implementation is reasonable. It depends on preparation, like other products.

    What about the implementation team?

    We're an IT services house. We implement vCloud Director and vRealize Aria for ourselves and our clients.

    I implement and work with it, but I'm not the architect.

    What's my experience with pricing, setup cost, and licensing?

    I would rate the pricing a seven out of ten, with ten being low price. 

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Martin Helms - PeerSpot reviewer
    CEO & Owner at Rackhosting
    Real User
    Oct 4, 2023
    A highly stable solution that provides the ability to host customers on their own cloud
    Pros and Cons
    • "The most valuable feature of vCloud Director is its ability to host customers on their own cloud."
    • "vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director."

    What is our primary use case?

    I own a hosting company and use vCloud Director for my customers.

    What is most valuable?

    The most valuable feature of vCloud Director is its ability to host customers on their own cloud.

    What needs improvement?

    vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director. vCloud Director's graphical user interface should be made easier.

    For how long have I used the solution?

    I have been using vCloud Director for around 12 years.

    What do I think about the stability of the solution?

    I rate vCloud Director ten out of ten for stability.

    What do I think about the scalability of the solution?

    vCloud Director has good scalability. I rate vCloud Director a nine out of ten for scalability.

    How was the initial setup?

    Compared to its competitors, the initial setup of vCloud Director is more difficult than it should be.

    What was our ROI?

    We have seen a return on investment with vCloud Director.

    What's my experience with pricing, setup cost, and licensing?

    We are paying around $ 15,000 per month for vCloud Director, and it would be nice if it could be made cheaper.

    What other advice do I have?

    Users need to be educated to use vCloud Director.

    Overall, I rate vCloud Director an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Søren O. Bendtsen - PeerSpot reviewer
    Team Manager - Private Cloud Platform & Storage at ITM8
    Real User
    Jun 28, 2023
    Helps to connect different clouds
    Pros and Cons
    • "We use the solution to connect clouds to different clouds."
    • "It would be great if Microsoft and VMware come together and become a common tool."

    What is our primary use case?

    We use the solution to connect clouds to different clouds. 

    What needs improvement?

    It would be great if Microsoft and VMware come together and become a common tool. 

    For how long have I used the solution?

    I have been working with the product for ten years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The product is scalable. 

    How are customer service and support?

    The solution's support depends on the partnership. We do not attend to level 1 and level 2 support cases but level 3 support cases. 

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    The solution's price is the market standard and depends on usage. 

    What other advice do I have?

    I would rate the product a nine out of ten. The tool is simple and easy to use. The solution provides API and GUI interfaces. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Shahadat Hossain Shipon - PeerSpot reviewer
    General Manager at Beximco Computers Ltd.
    Real User
    Feb 23, 2023
    A very robust tool that allows multi-tenants in a single, shared space
    Pros and Cons
    • "The orchestration and automation are very valuable."
    • "The solution should add other hypervisors so things like hover wizards can be automated."

    What is our primary use case?

    Our company uses the solution to create private clouds for customers. The workload editor is applicable for large infrastructures or providers of cloud services. 

    What is most valuable?

    The solution is a very robust tool. 

    The orchestration and automation are very valuable. 

    The GUI console is very easy to use. 

    The solution allows for multi-tenants in a single, shared space and that is valuable to customers.  

    What needs improvement?

    The blueprint that allows customers to create their own images for deployment services needs some improvement. 

    The solution should add other hypervisors so things like hover wizards can be automated. Currently, the solution only offers this option for their own VMware. Other products like Red Hat allow you to automate anything. 

    For how long have I used the solution?

    I have been using the solution for six years. 

    What do I think about the stability of the solution?

    The solution is very stable with no issues. 

    What do I think about the scalability of the solution?

    The scalability is rated a nine out of ten. 

    How are customer service and support?

    The support staff used to be very inexperienced but now they are good and the process is simple. 

    How was the initial setup?

    The initial setup was very complex but now it is very simple.

    What about the implementation team?

    We implement the solution for customers. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive so pricing is rated a four out of ten. 

    What other advice do I have?

    I recommend the solution and rate it an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    AANKITGUPTAA - PeerSpot reviewer
    Consultant at Pi DATACENTERS
    Real User
    Nov 20, 2022
    Easily leverage the capabilities for server and network virtualizations
    Pros and Cons
    • "The solution has more capabilities than OpenStack and integrates well with NSX and vCenter."
    • "The solution should integrate with other cloud systems such as Azure ARC and OpenStack."

    What is our primary use case?

    Our company uses the solution as a cloud service provider for our virtual data center that serves 100 customers. 

    We create demands and assign them to customers who run the workloads, access virtual machines, and perform network operations. 

    What is most valuable?

    The solution has more capabilities than OpenStack and integrates well with NSX and vCenter. 

    Multiple events can be managed in the solution's environment.

    It is easy to leverage the capabilities for server and network virtualization. 

    What needs improvement?

    The solution should integrate with other cloud systems such as Azure ARC and OpenStack. 

    For how long have I used the solution?

    I have been using the solution for six months. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    Technical support is good and I rate them a ten out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Our company previously used OpenStack. 

    How was the initial setup?

    The setup and deployment are rather complex because all networking and storage components need to be included. 

    What about the implementation team?

    We partnered with the vendor for initial deployment. Our internal team of four included server, network, and VMware administrators. 

    What was our ROI?

    The solution provides us with the capability to offer managed services where we realize ROI. 

    What's my experience with pricing, setup cost, and licensing?

    I recommend using the Enterprise or Enterprise Plus licenses because they unlock all of the solution's capabilities from the operational, networking, and log-in sides. A mid-high or high license will allow you to deliver all of the features available.

    Which other solutions did I evaluate?

    We evaluated the solution against OpenStack and decided to switch. 

    What other advice do I have?

    I rate the solution a nine out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1554210 - PeerSpot reviewer
    Head of Datacenter Systems and Infrastructures at a tech services company with 51-200 employees
    Real User
    Top 10
    Nov 13, 2024
    Reducing complexity would enhance the reliability and flexibility of networking
    Pros and Cons
    • "The reliability and flexibility of networking are valuable."
    • "VMware should simplify the whole solution as it comprises many different components, making management hard."

    What is our primary use case?

    We use VMware Cloud Director on our big service providers that allow different tenants to coexist from the same operational infrastructure. Each of our customers has their own tenant, so we can manage their workloads separately.

    How has it helped my organization?

    Offloading workloads to such large platforms allows for better economies of scale, facilitating management from a customer perspective that does not need to maintain their own infrastructure.

    What is most valuable?

    The reliability and flexibility of networking are valuable. You can do a lot with NSX, which is the VMware component that manages all networking. It integrates well with enterprise-level backup solutions, like Veeam or Vault.

    What needs improvement?

    VMware should simplify the whole solution as it comprises many different components, making management hard. Reducing the number of components would make it easier to manage.

    For how long have I used the solution?

    Currently, it's more or less a year.

    What do I think about the stability of the solution?

    It is really reliable and works well.

    How are customer service and support?

    As a technician, it's easier to work on VMware because there are many online sources for support, and it has more maturity on the market. At Nutanix, you need a lot of support from a partner, whereas the engagement with a partner for VMware is much less.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I'm considering that it might be worth looking into Nutanix since they are new in the market.

    What about the implementation team?

    We work hand in hand with our customers to work on primarily Big Cloud Director platforms.

    What's my experience with pricing, setup cost, and licensing?

    Since Broadcom's acquisition, the prices of VMware solutions have changed a lot. I'm mostly technical and don't deal much with budgeting and billing, so I can't really judge them.

    Which other solutions did I evaluate?

    I did evaluate other solutions like Nutanix.

    What other advice do I have?

    Starting from scratch, it could be worth looking into Nutanix. The VMware acquisition by Broadcom has left some uncertainty, and Broadcom did a terrible PR job following the acquisition.

    I'd rate the solution eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    reviewer2320629 - PeerSpot reviewer
    Support Engineer at a consultancy with 11-50 employees
    Real User
    Jan 15, 2024
    Simplifies operations and makes it easy to provide comprehensive cloud services
    Pros and Cons
    • "The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms."
    • "It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns."

    What is our primary use case?

    We use it to deliver secure cloud environments to customers.

    How has it helped my organization?

    vCloud Director greatly improves our organization by seamlessly integrating with the entire VMware stack, simplifying operations, and making it easy to provide comprehensive cloud services.

    What is most valuable?

    The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms. It enables users to do more with their virtual machines and disks, making it a simpler and more versatile solution.

    What needs improvement?

    There is some room for improvement in vCloud Director, particularly with its integration with various VMware components for automation. It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns. Specifically, having native automation capabilities within vCloud Director would be a great enhancement.

    For how long have I used the solution?

    I have been using vCloud Director for three years.

    What do I think about the stability of the solution?

    I would rate the stability of the solution as a nine out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability of the solution as a nine out of ten.

    How are customer service and support?

    I would rate the technical support as an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I previously used Morpheus, but I switched to vCloud Director due to integration issues after upgrading. Specifically, Morpheus had challenges integrating with another solution we were using, prompting the switch.

    How was the initial setup?

    The initial setup was quite simple.

    What's my experience with pricing, setup cost, and licensing?

    I think vCloud Director is worth the price.

    What other advice do I have?

    I would recommend vCloud Director as a solid solution for cloud providers. It offers comprehensive features and is easy to integrate with other VMware components, making it well-suited for diverse needs. Overall, I would rate it as a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ronaldo-Barbieri - PeerSpot reviewer
    Sales Director at Abentro
    Reseller
    Jul 19, 2022
    Reliable in usage and beneficial support provided
    Pros and Cons
    • "vCloud Director is a stable solution."
    • "The support provided by the vCloud Director is good."
    • "The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."

    What is our primary use case?

    vCloud Director is used for our customers and my company for the cloud.

    For how long have I used the solution?

    I have been using vCloud Director for approximately one year.

    What do I think about the stability of the solution?

    vCloud Director is a stable solution.

    What do I think about the scalability of the solution?

    We have approximately three people using vCloud Director in my company.

    How are customer service and support?

    The support provided by the vCloud Director is good.

    How was the initial setup?

    The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier. 

    What other advice do I have?

    My advice to others is for them to check the requirements before implementation.

    I rate vCloud Director a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2026
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    Buyer's Guide
    Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.