VMware Cloud Director Reviews

I am satisfied with the use of the product in my company.

As my company started off with the product a few months ago, we have not faced any issues and are still exploring the tool's functionalities.

The interface of the product is okay. Sometimes, there is a disconnection that happens between vCloud Director and its underlying VMware vCenter, where the actions are supposed to be taking place, making it an area where improvements are required. My company is still exploring the aforementioned area of the product. I feel the product is continuously evolving.

I can't comment on whether VMware needs to focus on marketing efforts to promote its products since it is in the transition phase after Broadcom purchased it. My company is waiting to see what is going to happen next. VMware purchases Broadcom, and I don't know if, under the new management, the changes that will be made are going to be beneficial to customers or not, so it depends on how Broadcom is going to play the game.

I have been using vCloud Director for several months now. I don't remember the version of the solution. My company is an end user of the product.

I have faced no stability issues with the product.

My company has faced no issues with the technical support offered by VMware.

I use VMware vCenter and VMware vSphere 7.0, as they provide another level of management.

The product's initial setup phase was easy.

My company has no problems with the pricing of the product as we got good discounts from VMware.

My company did not evaluate other options in the market since we mostly use VMware-based products.

I have not encountered any issues, difficulties, or weaknesses with the product.

I rate the overall tool a seven out of ten.

In the beginning, we were using VMware, also combined with AirWatch and Boxer. We configured corporate emails on mobiles and used them for MDM applications on tablets, like the launcher.

We are not using AirWatch for mobiles anymore. We are using it only for MDM for tablets with the launcher so we can control the applications our users use.

The reason we moved to Microsoft Intune was because of the license cost of VMware. It's very expensive.

So, there is room for improvement in terms of pricing. 

Another thing that could be improved is the support. Sometimes, the response takes a long time, and the advice they provide could be better.

We have been using it for ten years. 

We do use the cloud, and we also have the console—the CN 504.

I would rate the stability a seven out of ten. We don't have many issues related to the software. It's more on the hardware side.  

I would rate the scalability a seven out of ten. It's a good solution. And I wish that we could stay on AirWatch because I was more familiar with it than Microsoft Intune. But because of the pandemic, we had to cut costs, and Intune was part of our O365 package. So, we had to leverage Intune. And because the license of VMware was very expensive, we had to move.

We used to have a thousand users, but now we have moved the users to the Internet. So what we left was just the hardware, the tablets.

We're just using AirWatch now for the tablets for hotel rooms. So, there are around 3000 end users.

There is room for improvement in customer service and support. In the past, I've had some issues with some tickets.

This is because the support engineer wasn't able to resolve the issue, and they just kept wasting my time. Sometimes, the support engineer would leave the chat and another one would come in, and I had to repeat everything all over again. I had a couple of tickets that are still pending. 

Negative

We use vCloud and Microsoft.

One thing I like about AirWatch is that we can create different profiles and assign them to the devices. And when some application is not being deployed from the console, we can select and manually push for it. 

In Intune, we don't have these options. So, we create a profile, and then we hope that the other profiles are landing on the devices. And if there are some devices not running, then we are not able to force or reinstall. This is one of the big differences that I see between one and another.

Intune is more complex than AirWatch. AirWatch is more accessible. It's easier than than Intune.

The initial setup is not that simple. One of the issues we faced in the beginning was that most of our devices were enrolled on legacy profiles, and we were advised to migrate to the enterprise. 

However, because we have templates that are used in the hotel rooms and we have around 3000 tablets, it's not convenient for us to go into each room and reenroll the tablets to Android Enterprise. So, we have a lot of tablets still on legacy mode.

Usually, when there's an issue, the first thing that the engineers tell me is that legacy support is no longer in end-of-life and that I should move to enterprise. However, support for legacy mode is very limited.

We use SaaS, managed by VMware.

I manage this product in our company. 

Overall, I would rate the solution a seven out of ten. 

Our company uses the solution to create private clouds for customers. The workload editor is applicable for large infrastructures or providers of cloud services. 

The solution is a very robust tool. 

The orchestration and automation are very valuable. 

The GUI console is very easy to use. 

The solution allows for multi-tenants in a single, shared space and that is valuable to customers.  

The blueprint that allows customers to create their own images for deployment services needs some improvement. 

The solution should add other hypervisors so things like hover wizards can be automated. Currently, the solution only offers this option for their own VMware. Other products like Red Hat allow you to automate anything. 

I have been using the solution for six years. 

The solution is very stable with no issues. 

The scalability is rated a nine out of ten. 

The support staff used to be very inexperienced but now they are good and the process is simple. 

The initial setup was very complex but now it is very simple.

We implement the solution for customers. 

The solution is expensive so pricing is rated a four out of ten. 

I recommend the solution and rate it an eight out of ten. 

Typically, when a user or customer wants to have a tenant to provide services to other customers.

It fits well in larger groups but not necessarily in the managed service provider model.

It optimizes the process for cloud structure, but it varies greatly from customer to customer.

With the first implementation, we had networking issues with vCloud Director in multi-tenant cloud environments. But with more experience and our dedicated vCloud Director, it works fine now.

We use it with NSX. Initially, I was concerned about future issues with NSX and vCloud Director. Thankfully, experts improved it, and it's getting better. However, networking is very sensitive in large vCloud Director deployments.

My opinion is that our specific installation or storage configuration might have made it difficult to achieve optimal product placement.

I like the networking and the flexibility of handling workloads within vCloud Director for virtual data center management.

All products have issues. Perhaps the update process. We sometimes face problems, but I don't know if it's our plan or the product itself.

I have been using it for a year. 

Initially, I would rate the stability a three out of ten because we faced some complex stability issues initially. I had a lot of issues at first, making me think the product wasn't as stable as advertised.

Now, it is more stable. I would rate the stability an eight out of ten.

I would rate the scalability an eight out of ten. 

I would recommend it to medium-sized businesses and enterprises.

I had issues with the support, but I also learned from the support.

There is room for improvement in the response time. 

Neutral

You need to know what you're doing, like with all products. If you have everything checked and ready, an hour or an hour and a half for implementation is reasonable. It depends on preparation, like other products.

We're an IT services house. We implement vCloud Director and vRealize Aria for ourselves and our clients.

I implement and work with it, but I'm not the architect.

I would rate the pricing a seven out of ten, with ten being low price. 

Overall, I would rate the solution an eight out of ten. 

I own a hosting company and use vCloud Director for my customers.

The most valuable feature of vCloud Director is its ability to host customers on their own cloud.

vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director. vCloud Director's graphical user interface should be made easier.

I have been using vCloud Director for around 12 years.

I rate vCloud Director ten out of ten for stability.

vCloud Director has good scalability. I rate vCloud Director a nine out of ten for scalability.

Compared to its competitors, the initial setup of vCloud Director is more difficult than it should be.

We have seen a return on investment with vCloud Director.

We are paying around $ 15,000 per month for vCloud Director, and it would be nice if it could be made cheaper.

Users need to be educated to use vCloud Director.

Overall, I rate vCloud Director an eight out of ten.

We use the solution to connect clouds to different clouds. 

It would be great if Microsoft and VMware come together and become a common tool. 

I have been working with the product for ten years. 

The solution is stable. 

The product is scalable. 

The solution's support depends on the partnership. We do not attend to level 1 and level 2 support cases but level 3 support cases. 

Positive

The solution's price is the market standard and depends on usage. 

I would rate the product a nine out of ten. The tool is simple and easy to use. The solution provides API and GUI interfaces. 

Our company uses the solution as a cloud service provider for our virtual data center that serves 100 customers. 

We create demands and assign them to customers who run the workloads, access virtual machines, and perform network operations. 

The solution has more capabilities than OpenStack and integrates well with NSX and vCenter. 

Multiple events can be managed in the solution's environment.

It is easy to leverage the capabilities for server and network virtualization. 

The solution should integrate with other cloud systems such as Azure ARC and OpenStack. 

I have been using the solution for six months. 

The solution is stable. 

The solution is scalable. 

Technical support is good and I rate them a ten out of ten. 

Positive

Our company previously used OpenStack. 

The setup and deployment are rather complex because all networking and storage components need to be included. 

We partnered with the vendor for initial deployment. Our internal team of four included server, network, and VMware administrators. 

The solution provides us with the capability to offer managed services where we realize ROI. 

I recommend using the Enterprise or Enterprise Plus licenses because they unlock all of the solution's capabilities from the operational, networking, and log-in sides. A mid-high or high license will allow you to deliver all of the features available.

We evaluated the solution against OpenStack and decided to switch. 

I rate the solution a nine out of ten. 

We have a partnership with vCloud Director, and we are a customer. We run one of the largest private clouds globally.

The most valuable feature of vCloud Director is the scaling architecture that they have built.

vCloud Director should focus on helping customers sustain their private clouds and scale out when necessary.

The solution has some basic functionalities and a few functional services. They are working to orchestrate between public and private clouds. While this is good, I think they need to enable private clouds to ensure that they are competing in the market of public clouds. For us, the cost of a public cloud is seven times more expensive than what we build and consume. 

They also should consider bringing in significant upgrades like SNS features. Database services need to go beyond what they are currently doing.

I have been using vCloud Director for seven years.

Once configured, vCloud Director is stable.

vCloud Director needs to be more scalable for private clouds.

I would rate technical support a seven out of ten. Personally, I have a network at VMware that I can connect with when I have a challenge, I can depend on it more than calling their support desk.

Neutral

The initial setup of this solution is not easy. You need to use professional services to be effective. Unfortunately, the skill set for vCloud Director is not easily available, and it cannot be consumed straight out of the box. 

Once deployed, we only require one person to spend twenty minutes a day on maintaining the product.

vCloud Director is an expensive solution. Our organization selects the top tier of the product options, which ensures that we get every feature we want.

The decision to use this solution depends on the size of the organization. A small organization that has less than one hundred servers deploying vCloud Director will find that the cost of running is much cheaper than the product itself. I would not recommend anything above one hundred. However, if you have to constantly change, and you have a dynamic environment, then it would make sense.

I rate this solution an eight out of ten overall.