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reviewer1382925 - PeerSpot reviewer
Senior Professional Services Consultant at a computer software company with 10,001+ employees
Real User
Leaderboard
Easy to setup and manage, reliable, with a good interface and accessibility
Pros and Cons
  • "The most valuable features are the UI, the interface, and accessibility."
  • "In the next release, we would like to see improvements with the pricing. It could be reduced."

What is most valuable?

The most valuable features are the UI, the interface, and accessibility.

It's easy to manage, it's stable, there are fewer bugs, and the version is upgradable.

We are using 8.0 which is going out of support and will need to upgrade to 10, which would not take much time to upgrade.

What needs improvement?

There is no support for versions below 10.x. Support for previous versions would be nice, but it's the end of support which is the company policy. We cannot debate it and they provide us with extended support as well, for a year.

This is is more than enough time for an organization to upgrade to the latest version to be secure and protected.

There is always room for improvement.

In the next release, we would like to see improvements with the pricing. It could be reduced.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It's a stable solution.

Buyer's Guide
VMware Cloud Director
March 2025
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the scalability of the solution?

vCloud Director is scalable.

We have over 1000 people in our organization who are using this solution.

How are customer service and support?

Technical support is good for version 10.x. There is support through the vendor but not for the previous versions. 

For versions 9.0 and above, there is support available.

How was the initial setup?

The initial setup is straightforward.

The time it takes to deploy depends on the number of cells. For example, if you have two cells it will take 40 to 45 minutes. Not more than that.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

We will upgrade and continue our usage of this solution.

I would recommend this solution to others who are interested in using this solution. It's a very good product.

I would rate vCloud Director a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Silicon Sky Consulting LLC
Real User
Automated virtual resource creation with good options for scaling usage
Pros and Cons
  • "There are various options for scaling and that flexibility is a good option."
  • "The initial installation and setup are very quick."
  • "The stability of the product is better than just 'good.'"
  • "The product could use a billing feature so we can automate billing for clients."

What is our primary use case?

We are VMware Verified Cloud providers. So we run vCloud Director. We run NSX (Network Security Platform). We run the whole suite of VMware products to host our customers' various applications.  

Our primary use case is to enable our customers to use the vCloud Director platform to drive the portal that they create using compute resources from their side. So, it is used for the automation of resources in the VMware on our VMware platform for customers to create Virtual Datacenters.  

What is most valuable?

Our customers host their applications with us like they would host it with AWS or Azure. So, in terms of that, the most valuable part of the product for us is the ease of creating resources for them to run their applications and infrastructure for doing business.  

What needs improvement?

The first thing that I would say if someone asked me for what nice feature I would like to see, it would be a billing feature. To be able to automate our billing for clients would be a nice feature for us and save us a lot of time.  

For how long have I used the solution?

I have been using vCloud Director for eleven years.  

What do I think about the stability of the solution?

The stability of the product is very good. It is better than just 'good.'  

What do I think about the scalability of the solution?

We manage our scalability using multiple pods. We have a certain number of servers and available storage, and when a VMware customer gets to a certain size, we just install a whole new pod. We manage our scalability that way rather than scaling sideways which we do not want to do. If we scale sideways and you have an issue on your platform, then all your customers are affected. We manage the risk for our customers and our uptime by scaling out the pods.  

How are customer service and technical support?

In my position, I do not deal with technical support directly, but I have not heard any bad stories about them. Based on that, I would say the technical support must be pretty good.  

How was the initial setup?

The initial installation and setup are very quick. It takes minutes rather than hours or days.  

What's my experience with pricing, setup cost, and licensing?

I can not tell you exactly how much it costs, but I know our bill is in the millions (rand) every month.  

What other advice do I have?

I think the product has come a long way since its introduction. It is stable now. In the early days, there were some teething problems. At this point, I would definitely recommend it. It has become a mature product now and it works well.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate the vCloud product as a good eight or nine-out-of-ten.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware Cloud Director
March 2025
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
861,490 professionals have used our research since 2012.
OS & Servers Manager at a comms service provider with 1,001-5,000 employees
Real User
Good platform for visualization and monitoring but not for redundancy and distribution
Pros and Cons
  • "vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems."
  • "This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution."

What is our primary use case?

For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system.

What is most valuable?

For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system. With a storage system rather than stand-alone systems you have to pay much more than a distributed system.

What needs improvement?

In the virtualization aspect, we are happy, but if we work on the public cloud, not the private cloud.OpenStack has a lot of features. In OpenShift when you configure it you can provide 100 web service in redundancy mode. 

This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution.

For how long have I used the solution?

We have been using VMware for five to six years. 

We've been using vCloud for two years. With vCloud, we have to pay more much for the license but OpenStack is almost an entirely free platform. 

What do I think about the stability of the solution?

We don't have any issues with stability. 

With our license, when we want to expand and connect vCloud with the billing systems you have to pay more.

It's your choice if you want to pay more for a license because the billing system is separate but you have to pay more. For example, if you have the Python team to develop the system, you can use OpenStack and you pay less than wit the vCloud system.

We don't have any issue but when we want to extend the system, we have the problem with the license and so we have to pay more. It's better to use the other solution.

What do I think about the scalability of the solution?

We have three staff members in the network and two people on the storage side. The whole team is around 10 people.

How are customer service and technical support?

Technical support is good but the price and the license are very expensive.

How was the initial setup?

The initial setup is simple. The support for the deployment is very good. We were happy with the deployment, it is very simple and if you get team that is familiar with various solutions you can deploy very quickly.

In the older version, VMware supported NSX, but right now VMware provides NSX-T. NSX-T can connect your network, your VMware, your vCloud network to the SDN, and you can connect to other platforms. The initialization and the configuration in VMware is simple. We didn't have any issues.

What other advice do I have?

I would rate vCloud a seven out of ten. 

In the next release, I would like to see better integration with VMware and the older cloud solutions like OpenStack. I think VMware is working on it.  

OpenStack works better than VMware in a distribution system. 

We have better performance in surface storage, we have better documentation. 

vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roberto Cardenas - PeerSpot reviewer
Ingeniero De Preventa De Cloud Y Servicios Profesionales at Licencias OnLine
Reseller
Top 20
Has an easy installation process and provides efficient security features
Pros and Cons
  • "It helps ensure security across our cloud environments."
  • "The product installation process could be easier for new users as well."

What is our primary use case?

The primary use case for vCloud Director is deploying a cloud infrastructure in collaboration with partners to provide a data center environment for clients.

What is most valuable?

The platform's most valuable feature is security.

What needs improvement?

The product installation process could be easier for new users as well. 

What do I think about the stability of the solution?

I rate the platform's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the platform's scalability a nine out of ten.

How are customer service and support?

The technical support team always responds with a resolution in case of queries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Azure and AWS databases for cloud management. The main reason I switched to VMware, particularly vCloud Director, was the need for better flexibility and stability in managing my infrastructure.The product is inexpensive compared to AWS, Azure, and GCP.

How was the initial setup?

The initial setup is easy. However, it requires essential work experience and information to understand the platform.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive compared to AWS, Azure, and GCP.

What other advice do I have?

VMware's vCloud Director solution has been instrumental in addressing multi-tenancy needs within my organization. By leveraging the product alongside VMware's vSphere BitLocker Center, my clients can securely utilize their dedicated data centers while benefiting from scalability. Additionally, it helps ensure security across our cloud environments.

It primarily caters to public cloud environments. I rate it a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2351076 - PeerSpot reviewer
Technical Team Leader - Microsoft at a consultancy with 11-50 employees
Real User
Top 20
Difficult to install, but provides good stability
Pros and Cons
  • "vCloud Director is a stable solution."
  • "The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."

What is most valuable?

vCloud Director is a stable solution.

What needs improvement?

The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation.

For how long have I used the solution?

I have been using vCloud Director for three years.

What do I think about the scalability of the solution?

I have around 20 to 25 customers for vCloud Director.

What's my experience with pricing, setup cost, and licensing?

vCloud Director is a very expensive solution. Before January, you had to pay for what you use. A single CPU call costs 200 euros, and we currently need to license 3,500 CPU calls, which is a lot of money.

What other advice do I have?

VMware took the decision one day to change all the usage types and gave us only three months to change, which is a really bad thing.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ignacio Duarte - PeerSpot reviewer
Director at Pyxis
Real User
A stable and scalable solution with straightforward setup
Pros and Cons
  • "The tool is very stable."
  • "The tool needs to add more features to improve the console."

What needs improvement?

The tool needs to add more features to improve the console. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

The tool is very stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

Customer support is usually good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is straightforward. The product's deployment is fast and gets completed in a week. A full deployment can take around one to two months to complete. Only two to three people are required to handle the deployment. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2180859 - PeerSpot reviewer
Cloud Administrator at a tech services company with 201-500 employees
Real User
The solution is stable and scalable, but technical support needs to improve its skills
Pros and Cons
  • "The product allows us to add or remove features."
  • "Technical support needs to improve its skills and respond to queries faster."

What is our primary use case?

I use the solution to redeploy sales and achieve standby sales.

What is most valuable?

Kubernetes, Container Service Extension, vRealize Operations, and Object Storage Extension are some of the most valuable features of the solution.

What needs improvement?

Technical support needs to improve its skills and respond to queries faster. The solution should also improve their documentation.

For how long have I used the solution?

I have been using the solution for eight months.

What do I think about the stability of the solution?

The product is stable for now.

What do I think about the scalability of the solution?

The product is scalable. The product allows us to add or remove features. My team and many of our clients use the product.

How are customer service and support?

The technical support provides fast response.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was moderately complex.

What about the implementation team?

The deployment did not take a long time. The employees in the cloud engineering team deployed the solution. We need five employees from the cloud team to maintain the solution.

What other advice do I have?

Our employees mostly have experience in AWS and Azure, but they do not have any experience in VMware. The product is as good as AWS. We faced issues while integrating our infrastructure with other servers.

Before joining the company, I was working with OpenStack. My job is dedicated to VMware. My company and I need to increase the productivity of our cloud environment. People planning to use the solution should read the documentation very well to understand VMware and how it works. VMware provides good documentation. Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Computer Engineer at a computer software company with 51-200 employees
Reseller
Beneficial vitalization, reliable, and simple setup
Pros and Cons
  • "The most valuable feature of vCloud Director is virtualization."
  • "The solution requires a lot of hardware and resources for cloud deployment than other competitors. Additionally, the performance could improve."

What is most valuable?

The most valuable feature of vCloud Director is virtualization.

What needs improvement?

The solution requires a lot of hardware and resources for cloud deployment than other competitors. Additionally, the performance could improve.

For how long have I used the solution?

I have been using vCloud Director for approximately two years.

What do I think about the stability of the solution?

The solution has high availability.

How are customer service and support?

The support that is provided is good.

How was the initial setup?

The initial setup of vCloud Director is straightforward and takes approximately two days.

What about the implementation team?

We use three or four network and infrastructure teams for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

I rate vCloud Director an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.