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Solution Architect at a tech vendor with 10,001+ employees
Real User
May 28, 2022
Produces cost reports that help us to optimize our costs
Pros and Cons
  • "It's stable. For report presentation, it's been fast."
  • "Compared to AWS, the historic data on CloudHealth is a lot more helpful."
  • "The Perspectives feature could be better."
  • "The Perspectives feature could be better. I would like to have more automation and flexibility to put in data and react to a certain event."

What is our primary use case?

The use case is to produce a cost report for us so that we can optimize costs.

This solution is deployed on a public cloud.

What needs improvement?

The Perspectives feature could be better. I would like to have more automation and flexibility to put in data and react to a certain event. Right now, it's very rigid if you design a report in a certain way, and there are cross-restrictions.

I'd like some API, but we have found that there are still limitations. 

For how long have I used the solution?

We've been using this solution for two years.

What do I think about the stability of the solution?

It's stable. For report presentation, it's been fast. Sometimes there are unexpected errors.

Buyer's Guide
VMWare Tanzu CloudHealth
June 2026
Learn what your peers think about VMWare Tanzu CloudHealth. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,748 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's scalable. So far, we have used it on multiple accounts. It's quite easy.

How are customer service and support?

Technical support is good and has been responsive.

I would rate then 4 out of 5.

Which solution did I use previously and why did I switch?

Compared to AWS, the historic data on CloudHealth is a lot more helpful. From the AWS perspective, I think the historic data is not able to give us the full set of data. It would make a difference if we could automate the reports when we wanted to.

How was the initial setup?

Setup is straightforward. 

What other advice do I have?

I would rate this solution 9 out of 10.

I would recommend CloudHealth, but I think AWS and other solutions are catching up. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager at a comms service provider with 11-50 employees
Reseller
Jul 21, 2020
Great technical support, scalable, and very stable
Pros and Cons
  • "We are able to create an internal price of the product that we can then sell to clients. We get the cost plan at a good discount and then resell it with a mark up to our enterprise-level clients. This flexibility in pricing is one of the solution's best features."
  • "We have some experience with RackWare and Red Hat, and right now I believe this solution to be number one in the market."
  • "The solution doesn't offer the best functionality, unfortunately. Some features just simply aren't on offer. The solution needs to offer more product milestones."

What is our primary use case?

We primarily use the solution for some kind of customer management, to monitor health conditions in a GCP. We also provide the A-Labs Asia GCP services to our enterprise client.

What is most valuable?

We are able to create an internal price of the product that we can then sell to clients. We get the cost plan at a good discount and then resell it with a mark up to our enterprise-level clients. This flexibility in pricing is one of the solution's best features.

What needs improvement?

The solution doesn't offer the best functionality, unfortunately. Some features just simply aren't on offer. The solution needs to offer more product milestones.

They need to improve the solution's integration with GCP. In terms of the integration with GCP, they haven't found a way that they can fully integrate with GCP. That is their weakness, and they should improve it.

The billing integration is quite a difficult process. Part of the sale is convincing the client about how seamless the process is, and right now, it's not. Enterprise clients cannot review their billing records freely, and that's a real issue.

Migration can be hard. They need to offer some better migration tools to make the process much faster and easier.

They need to provide an on-premise version to telecom operators. Currently, they are not. They didn't offer on-premise solutions and yet, it's what our clients require. It affects telecoms in particular because of data privacy and traditional company policies that do not like the idea of transferring information to the cloud.

For how long have I used the solution?

We've been working with the solution for two months now.

What do I think about the stability of the solution?

The solution is very stable. There are no problems at all with its reliability. There's no bugs or glitches. It doesn't crash.

What do I think about the scalability of the solution?

I believe the solution to be scalable. I don't think there are any scalability issues at all, and organizations that need to expand should have no problem doing so.

While most of our clients are enterprise level, it may be a solution that could work for smaller or more medium-sized enterprises, depending on their comfort levels with the price points.

How are customer service and technical support?

We've reached out to technical support in the past and were very satisfied with the results. they have been great. They're very responsive and knowledgeable.

Which solution did I use previously and why did I switch?

We have some experience with RackWare and Red Hat. Right now, I believe this solution to be number one in the market. It's great for central management. We can manage more than one client on a cloud quite easily. It also has the most features out of the three.

How was the initial setup?

The initial setup is very easy, however, we need to get our enterprise customer to be migrated into our organization. That's the difficult thing, due to the fact that our enterprise clients have their own organization admin in each public cloud. It's very difficult to convince our enterprise clients to switch over.

However, once they agree, the migration and necessary processes are very easy.

Deployment, however, is a bit complex. It's not easy to deploy it in a quick way, due to the fact that we have to build an integration between CloudHealth to our telecom billing systems. That's difficult. The telecom billing system is very complicated.

What about the implementation team?

We handle the implementation for our clients. We have some integrations ourselves that we handle, however, we do get some external help for some other integrations that need to be done. This is because the billing from each public cloud does not directly go through to the public vendor, and therefore have to go through a local agent. It requires an external specialist.

What's my experience with pricing, setup cost, and licensing?

The solution can be quite expensive. We tend to charge the clients and make some money on the margins, however, overall, it's a pricey option.

What other advice do I have?

We're CloudHealth partners and resellers of the solution.

I'm not sure which version of the solution we're using, however, I do believe it to be the most updated version.

New users need to be aware if they decide to go with this solution, that the migration won't exactly be easy.

I'd rate the solution eight out of ten overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, reseller
PeerSpot user
Buyer's Guide
VMWare Tanzu CloudHealth
June 2026
Learn what your peers think about VMWare Tanzu CloudHealth. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,748 professionals have used our research since 2012.
UlfWernersson - PeerSpot reviewer
Senior Infrastructure Consultant at a tech services company with 11-50 employees
Real User
Top 10
Dec 14, 2019
Complete solution for managing operations, easy to use with a great dashboard, good technical support
Pros and Cons
  • "This solution is fast and very easy to understand, even if you are not a technician."
  • "Overall, it's one of the best products because it's easy to use and has a great dashboard."
  • "If you are working with the OS you need help and other connectors to get more information."
  • "When you start to virtualize things it gets very expensive."

What is our primary use case?

I started looking into this solution because we needed something more to simplify and help manage if you have different vendors with cloud solutions. We looked at the price, as well as what should replace certain things in an easier way that was fast and easy.

We use this solution to see how it can create dashboards for different parts of the world.

What is most valuable?

This solution is fast and very easy to understand, even if you are not a technician. You can use it very easily with the dashboard. Overall, it's very easy to start using it.

For me, I think that it is one of the most complete products available now.

It's an extremely good product. You can use it on-premises or on the cloud.

What needs improvement?

If you are working with the OS you need help and other connectors to get more information.

When you start logging, you just log, but you need to see what you can do with the log to start working with it. Once you start actually working with the log, you can see what you need to do with the tools to automatically do things.

VMware has whatever you want. If you want network security, with load balancing, with absolution, then most of it is connected. Often, VMware and Dell EMC are connected. It's rather integrated. This can be a problem in the future because if you use Cisco in the core, the network would like to have the connection into the defined data center. It functions today, but you have to rethink how you use things.

Now that it's a part of the VMware family instead of a product on its own, it can use other features that are with VMware.

For how long have I used the solution?

I have been working with this solution for about a year.

What do I think about the stability of the solution?

I think that it is the most stable product, but it depends on VMware.

In 2001, I started with VMware. At that time it was known for being strong for developers. If you asked me then I would say that it was more for developers and not for use in production. Even if it came from the same mainframe that they have with the same utilization and communication.

Now it's rather stable. They bought some good companies that they have included in their solution. It also depends on the price. 

How are customer service and technical support?

We are deeply connected to VMware here in the North of Europe. We have reached the highest partner level and we work with a consulting group sometimes.

The technical support is extremely good. Also, some of the vendors, for example, Veeam and some others are knowledgable, with a good understanding of VMware. Even if you work with HP. Now, the VMware support is through HP. 

The type of support depends on your environment. If you work with other hypervisors, you have the same and they are good to help you with issues.

The community for these types of vendors is also very helpful.

Which solution did I use previously and why did I switch?

We had another product but it was a bit too complicated to use.

I work with VRealize Operations Suite also. All of the Cloud Suite.

It was easy for me because the customer is German, the owner is German, and I work with the Swedish part of it. We have this cloud journey with different answers, on cloud or on-premises, so we need to see where we should place all of our load. It also depends on where in the world we use it.

What's my experience with pricing, setup cost, and licensing?

When you start to virtualize things it gets very expensive.

The licensing fees depend on how big the company is. If you are a larger company then you have a better contract with a better price. The price is different for a small company.

Competitors are cheaper. The quality is not the same but the price is lower so some people will choose the solution based on the price. 

It's purchased by the package. VRealize Operation Suite is the largest, but if you are a small company you may not be able to afford it and you may not be able to use all of the opportunities because it is so expensive.

If you are a large company then you can cut the personnel costs instead.

What other advice do I have?

If you start working with this solution then you will know what you can achieve with this product.

It's better to have a large product to see what you can achieve with it because, quite often, they don't even know what they want from it and why.

If you have started on the cloud journey, you don't use everything. With the OS, they show their tools and they do everything. Maybe on-premises they have all of the information that you need to use.

You will need to access to see where working with an on-premises version would be better than the cloud in terms of cost.

It's a good start to making better decisions.

I have looked at others and this solution is the best. One of the reasons I started to use the solution was that I needed to see things rather quickly. It's the easiest to start with.

Overall, it's one of the best products because it's easy to use and has a great dashboard. 

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
UlfWernersson - PeerSpot reviewer
Senior Infrastructure Consultant at a tech services company with 11-50 employees
Real User
Top 10
Sep 16, 2023
Provides good stability and has a simple setup process
Pros and Cons
  • "The product is easy to use in terms of monitoring all the environments. It works for multiple clouds."
  • "They should provide information or tools to tune the cloud resources according to the environment size."

What is most valuable?

The product is easy to use in terms of monitoring all the environments. It works for multiple clouds.

What needs improvement?

There could be flexibility in pricing for the product. They should provide information or tools to tune the cloud resources according to the environment size. It will help us get the right cost. Additionally, there could be integration with different cloud providers so developers can utilize diverse servers.

For how long have I used the solution?

We have been using VMware Aria Cost powered by CloudHealth for five years.

What do I think about the stability of the solution?

The product's stability is extremely good.

How are customer service and support?

The technical support services need improvement.

How was the initial setup?

The initial setup process is simple.

What other advice do I have?

I rate VMware Aria Cost powered by CloudHealth an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free VMWare Tanzu CloudHealth Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free VMWare Tanzu CloudHealth Report and get advice and tips from experienced pros sharing their opinions.