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Network lead at SDGC
Real User
Top 20
A highly stable and adaptable solution for enterprises and service providers that stands out for its user-friendly deployment and robust scalability
Pros and Cons
  • "One of the standout features is its ability to dynamically manage enterprise networks based on applications."
  • "There might be potential enhancements in better integration with other platforms, increased stability, and heightened security."

What is our primary use case?

It is a valuable solution for organizations facing the challenge of managing networks across multiple locations. Its centralized console allows for easy network administration, addressing the complexity of handling numerous devices across various sites.

How has it helped my organization?

The centralized management proves economically efficient, making it a cost-effective choice for businesses.

What is most valuable?

One of the standout features is its ability to dynamically manage enterprise networks based on applications. Through application-based routing, organizations can efficiently direct traffic over multiple links. The solution incorporates features like link steering and forward error correction to ensure robust network performance. The seamless integration offered by VMware SD-WAN positions it as a versatile solution for evolving IT landscapes. It facilitates VPN connectivity without vendor restrictions, allowing organizations to establish VPN connections through any vendor. This flexibility eliminates the limitations associated with specific VPN protocols, offering a more adaptable solution. In the context of multi-tenancy, VMware SD-WAN stands out as a cloud-based, multi-tenant solution, catering to the needs of service providers looking to offer services to smaller customers.

What needs improvement?

There might be potential enhancements in better integration with other platforms, increased stability, and heightened security.

Buyer's Guide
VMware VeloCloud SD-WAN
September 2025
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,785 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with it for a year.

What do I think about the stability of the solution?

The solution exhibits high stability; I would rate it up to nine out of ten.

What do I think about the scalability of the solution?

The key strength of this solution lies in its scalability, especially as a cloud-based solution. In contrast to on-premise solutions where scalability often involves device replacement, cloud-based solutions provide a highly scalable infrastructure.

How was the initial setup?

Setting up the system is extremely straightforward and efficient. The process is designed to be user-friendly, requiring minimal time and expertise.

What about the implementation team?

The deployment process involves several steps. First, we'll configure and create profiles, segments, firewall rules, and network services within VMware VeloCloud's orchestrated unit. This configuration is profile-based, allowing us to set up and define parameters in advance. Upon registering the device with the cloud, we can pre-configure profiles. Once the device is active, it connects to the cloud, automatically downloading all the necessary configurations. Getting a site up and running typically takes just a day. The entire process is designed to be profile-centric, simplifying the management and customization of configurations. For enterprises and service providers, considering the scale and complexity, it is advisable to hire subject matter experts (SMEs) or consultants to ensure a smoother and more proficient implementation process.

What other advice do I have?

If you're a service provider or managing a large enterprise, I highly recommend considering VMware, a leader in virtualization. Their cloud-based solutions, particularly in virtualization and software-defined networking, are top-notch. Overall, I would rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tristan Van Rhyn - PeerSpot reviewer
Account Manager at Expect Solutions
Real User
A strong cloud web security product that helps provide secure connections for businesses of all sizes
Pros and Cons
  • "Feature-wise, VMware SD-WAN is a really strong cloud web security product."
  • "VMware SD-WAN doesn't have the best built-in firewall."

What is our primary use case?

For our light branches and remote workers deploying secure connections, VMware is much more when you're looking to make direct connections to the cloud, especially where you don't necessarily have a lot of on-prem data. We have data centers where all our information is stored with the help of VMware. VMware SD-WAN is also good for everything in Microsoft 365 or Azure.

What is most valuable?

Feature-wise, VMware SD-WAN is a really strong cloud web security product. If you're looking to be able to provide your staff with remote access that doesn't need VPN into the router and go out to the internet, then I would say that VMware SD-WAN is a really good product for that. VMware has slightly better options and a variety of features in terms of what you can get with them. So if they have cloud web security, they have CASB, all those kinds of options you can then integrate, meaning you need to have one router. You can have decentralized firewalls, essentially cloud-based firewalls, which help remote staff connect directly to the internet rather than securely going via a corporate network.

What needs improvement?

VMware SD-WAN doesn't have the best built-in firewall. You would still need a firewall, depending on your needs. If you don't have a huge amount of outbound traffic, that's fine. If you are hosting a website or something like that, you would need an additional, more advanced firewall. They don't have a built-in next-generation firewall.

In the future, a built-in next-generation firewall would be good for the solution.

For how long have I used the solution?

I have been using VMware SD-WAN for three or four years.

What do I think about the stability of the solution?

I don't have a huge amount of experience with the solution's stability. I don't use the solution's remote access feature, so I can't comment on that. From what I see, the solution's stability is good.

What do I think about the scalability of the solution?

There are different bandwidth options when it comes to scalability.

VMware SD-WAN mainly works well for enterprise-sized customers. The solution is suitable for businesses of all sizes, including the fact that you can do it for a huge company.

How are customer service and support?

The technical support from VMware is very active. I rate the technical support a seven out of ten. I just don't have enough experience with them, honestly.

I am mainly in the sales department, dealing with presales elements, and I can say that VMware's support team is incredibly active. Considering the aforementioned detail, I rate the support a nine out of ten. Post-deployment, I haven't dealt with VMware's support team. The follow-up point is that we don't deal with technical support. I can't accurately comment on the company support because we only need the hardware support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Considering my past experience with other tools, VMware is easy to deploy, cheap, provides remote access, and helps secure web gateway. The tool is quite good for a smaller company since it has good cloud web security features.

How was the initial setup?

My clients have the solution deployed on the cloud as well as on-premises.

It takes 35 days for the solution's deployment phase.

One engineer and one solution architect can deploy the solution.

What's my experience with pricing, setup cost, and licensing?

We make monthly payments toward the licensing costs of the solution. I don't know if there are different options if you make payments to VMware directly.

One needs to pay for the router and the license, and then you would also need to pay for the internet service to get into it.

What other advice do I have?

I recommend the solution to those planning to use it. I'm a big fan of VMware, personally. These days nobody works in an office that much anymore. The important thing is connecting to the internet securely when you're working remotely, which is one big thing we see with some customers. If the aforementioned details are areas where people are struggling, then VMware is the correct choice. Versa would be a better choice if someone has more intensive internal corporate networks and they are more focused on private internal networks. If you are looking at a tool for one or two offices with not a lot of people, VMware is a better choice.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware VeloCloud SD-WAN
September 2025
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,785 professionals have used our research since 2012.
AhmedElsakka - PeerSpot reviewer
Presales Manager Public Sector at Beya Systems
Real User
A highly stable and desirable product that provides a variety of features
Pros and Cons
  • "The product is consistent and is one of the best despite the competition."
  • "The product should have on-demand tunnels instead of fixed tunnels."

What is our primary use case?

Our clients use the product for connectivity in their headquarters and branches. They use the product for cloud connectivity in their branches.

What is most valuable?

The solution helps connect the branches to the cloud. It's the most desirable technology at this time. The product is consistent and is one of the best despite the competition. It provides a variety of solutions. They are always up to date with the features.

What needs improvement?

The product should have on-demand tunnels instead of fixed tunnels. When connectivity is established, the tunnel is fixed. It is permanent. Other products have tunnels that are established and terminated based on demand. When the traffic needs connectivity, the tunnel will be established, and it will be completed after the traffic is done. The solution could provide some advanced security features.

For how long have I used the solution?

I have been designing the solution for a couple of customers for the past eight to twelve months.

What do I think about the stability of the solution?

The product has high stability. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

I don’t deal with support much, but from my point of view, it is not the greatest.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not that much straightforward. It's easy, but we had some complications while deploying the solution. I rate the ease of setup a seven and a half out of ten.

What about the implementation team?

The time taken for deployment depends upon the customer’s size and the number of branches. On average, the deployment takes three months.

What other advice do I have?

I am a system integrator. My customers are using the latest version of the solution. Our clients use the solution both on-premises and on the cloud. In my country, our clients choose the on-premises solution more. The solution is competing with Cisco. Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
VinothS - PeerSpot reviewer
Solution Architecht at airtel
Real User
Top 10
A cloud-native and scalable product for enterprise connectivity
Pros and Cons
  • "I find the application-aware routing feature to be the most valuable."
  • "I would like to improve the tool’s cloud security features. I would like to see high-throughput hardware requests in the product’s next release. The solution should also support multiple gigs which could be around ten."

What is our primary use case?

VMware SD-WAN is nice for enterprise connectivity.

What is most valuable?

I find the application-aware routing feature to be the most valuable.

What needs improvement?

I would like to improve the tool’s cloud security features. I would like to see high-throughput hardware requests in the product’s next release. The solution should also support multiple gigs which could be around ten.

For how long have I used the solution?

I have been using the solution for about a year. I use the latest version.

What do I think about the stability of the solution?

Compared to other SD-WAN vendors, the stability is good. They should be more flexible while connecting to a third-party cloud.

What do I think about the scalability of the solution?

I would rate the scalability of the solution an eight out of ten.

How are customer service and support?

The solution offers layer three high support which is also complex.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution’s setup is straightforward. I would rate the setup a seven out of ten. The tool is deployed over the cloud and could take around half a day to complete.

What's my experience with pricing, setup cost, and licensing?

I would rate the product’s pricing a six out of ten since the license is costly.

What other advice do I have?

I would rate the overall SD-WAN an eight out of ten. The tool is cloud-native and scalable. The solution is good for mid and complex environments.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Azer Reyes - PeerSpot reviewer
Hybrid Cloud Pre-Sales Engineer at Accent Micro
Reseller
The solution offers a single-pane of glass for easy monitoring and control
Pros and Cons
  • "SD-WAN is cloud-based and you can manage multiple sites within one single pane of glass."
  • "If you don't have an Internet connection, you can’t control it."

What is our primary use case?

I am an infrastructure architect and I use SD-WAN to connect sites for clients. My client is a bank and they are planning a wireless connection where you put SIM cards on the SD-WAN.

How has it helped my organization?

My client saved money because SD-WAN is more cost effective compared to MPLS.

What is most valuable?

SD-WAN is cloud-based and you can manage multiple sites within one single pane of glass.

What needs improvement?

If you don't have an Internet connection, you can’t control it. It is also not that cost effective because it is a subscription.

For how long have I used the solution?

I’ve been working with SD-WAN for a little under a year.

What do I think about the scalability of the solution?

The solution is easy to scale because it’s on the cloud, but the hardware could be difficult to get because it's made to order. That or the client’s stocks of hardware will be limited. We currently work with a large enterprise client.

How are customer service and support?

Customer support is good. They are helping with most of my requests.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy if you have a background working with networks or connections. The initial setup will be much easier with support. Depending on the size of the network, SD-WAN takes about seven days to deploy. Maintaining the solution can be easy if you know the technology and you have the background and training. But if you have no idea about the product, you will have a hard time because it will be new to to you.

What's my experience with pricing, setup cost, and licensing?

Price would be a challenge for customers, because it is expensive. We only had to pay for a license that included support and maintenance.

What other advice do I have?

I rate SD-WAN a nine out of ten because most of the necessary technology is there. But there is room for improvement.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Atif Mahmood - PeerSpot reviewer
Technical Consultant at New horizon
Consultant
Effective and highly customizable solution
Pros and Cons
  • "The initial configuration and deployment are quite easy."
  • "There is room for improvement in the pricing."

What is our primary use case?

Our customers are using VMware SD-WAN based on their specific requirements. One of the main use cases is for WAN connectivity and disaster recovery connections. They need secure connections and database synchronization between primary sites and disaster recovery sites. That's why we introduced VMware SD-WAN.

How has it helped my organization?

We primarily deal with VMware SD-WAN, and we handle services, configurations, and technicalities related to it. Our customers are quite satisfied with VMware SD-WAN, and they haven't encountered any problems. The operations are running smoothly.

What is most valuable?

One of the main reasons customers appreciate VMware SD-WAN is its comprehensive set of features. It covers network software services, starting from the underlying hardware and creating a virtualized network overlay. As a result, many customers find VMware SD-WAN to be highly beneficial for their networking needs.

VMware SD-WAN Orchestrator provides centralized enterprise-level installation, configuration, and real-time monitoring. Additionally, data flows through the cloud network, enhancing performance. The solution offers simplified operations with RapidZERO Touch provisioning and cloud management, optimizing application performance.

Security is one area where the solution is comfortable and reliable for us, especially in managing on-prem and cloud adoptions and accelerating performance through bandwidth optimization. So, it's very beneficial for us. 

What needs improvement?

There is room for improvement in the pricing. 

Another area of improvement is in terms of security. It could be better. 

For how long have I used the solution?

Approximately, I have been working with VMware SD-WAN for the last few months. I don't have the exact timeframe since I'm new, but I know that my company has sold a significant number of SD-WAN solutions.

What do I think about the stability of the solution?

The stability is a hundred percent. It is a stable solution. 

What do I think about the scalability of the solution?

Most customers are satisfied with the scalability. So it seems to be quite manageable and without problems as of now.

Most of our customers are SMBs. 

How are customer service and support?

Customer service and support are good. If a customer needs support, they can open a support case through the Customer Connect portal. Our team will then work with the customer, discuss the issues, and collaborate with VMware engineers to address and resolve the problems.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not troublesome at all. The initial configuration and deployment are quite easy. There haven't been any issues with deployment and configuration.

What about the implementation team?

We have a dedicated implementation team that takes care of deploying the solution for various events, including cloud-related setups.

For the deployment of virtualized networks, storage of servers, and clouds, we usually have a team of 10 to 15 engineers involved, so it's a collaborative effort.

What's my experience with pricing, setup cost, and licensing?

The pricing can vary depending on the features and the cloud resources utilized. It may seem a bit costly when considering cloud resources, but in terms of quality and configurations, it offers significant value compared to other products.

There are additional costs to the standard license because the licensing model can vary based on the customer's deployment and preferences.

For example, there may be additional costs depending on the customer's requirements. If a customer needs 24/7 support or other specific features, we will tailor the solution accordingly to fulfill their design and requirements.

What other advice do I have?

VMware SD-WAN offers competitive features and benefits for various requirements. It is especially effective for customer branch offices, remote offices, and scenarios where seamless connectivity is crucial for voice and video-sensitive applications like Salesforce, Google Mail, AWS, and Office 365. The product is highly customizable and can provide a solid foundation for networking needs.

Overall, I would rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner | We are a VMware partner in India.
PeerSpot user
reviewer2235369 - PeerSpot reviewer
Virtual Cloud Networking Specialist at a consultancy with self employed
Real User
Provides good scalability but its support services need improvement
Pros and Cons
  • "VMware SD-WAN is easy-to-use."
  • "There is still room for improvement in support and security, especially in enhancing the SASE aspect of the platform."

What is our primary use case?

The platform's use cases extend to various industries, including retail, where it helps security policies around POPs and implements SASE. It also enhances network visibility and the endpoints.

What is most valuable?

VMware SD-WAN is easy-to-use and provides many different analytics, showing latency and anomalies. It has an excellent security aspect.

What needs improvement?

There is still room for improvement in support and security, especially in enhancing the SASE aspect of the platform. They could include more functionalities similar to Fortinet.

For how long have I used the solution?

I have been using VMware SD-WAN for three and a half years.

What do I think about the stability of the solution?

VMware SD-WAN has good stability. 

What do I think about the scalability of the solution?

It is a scalable platform. I have scaled from 20 sites to a couple of 1000 sites.

How are customer service and support?

Although the platform's service and support are improving, there are still some difficulties in obtaining specific units due to product manufacturing constraints, particularly with hardware. Getting some units can take time and effort. It's essential to set clear customer expectations regarding this aspect.

How would you rate customer service and support?

Neutral

How was the initial setup?

VMware SD-WAN is easy to set up. The deployment takes two minutes and requires one network engineer. I rate the process a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

VMware SD-WAN provides competitive pricing. I rate the pricing a seven out of ten.

What other advice do I have?

I advise others to do a POC on trial. I rate VMware SD-WAN a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kamran Aslam - PeerSpot reviewer
Manager IT at Sefam pvt limited
Real User
Efficient centralization of all virtualization locations but expensive license model
Pros and Cons
  • "Initially, we had a scattered environment, but VMware SD-WAN helped us achieve centralization, which was beneficial."
  • "Better price model would be appreciated."

How has it helped my organization?

Initially, we had a scattered environment, but VMware SD-WAN helped us achieve centralization, which was beneficial.

What is most valuable?

I liked the stability and performance, as it facilitated different types of work under one centralized unit.

It made the event deployment easier and allowed us to see the centralization process of all virtualization places. It had a positive and real-time impact on our business and provided a centralized view.

What needs improvement?

Better price model would be appreciated.

For how long have I used the solution?

I have been using it for two years. It's version 6.0.

What do I think about the stability of the solution?

The stability was 100%. It is a stable solution.

What do I think about the scalability of the solution?

There are around six users in my organization using the solution. 

How was the initial setup?

The initial setup was easy. Not complex.

What's my experience with pricing, setup cost, and licensing?

It is expensive. It is a yearly payment. I would recommend opting for a quarterly license model. 

What other advice do I have?

I would definitely recommend using the solution. I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.