a customer seeking to deploy an SD-WAN environment via 2 alternate stable methods either in a virtual environment or a physical device depending upon their site-specific requirements.
Director Solutions Engineering at a tech services company with 51-200 employees
Fairly stable with capability for testing link connectivity, but they should embed the next-generation firewall functionality within the architecture
Pros and Cons
- "It is fairly similar to other solutions. It has the capability for testing link connectivity, which is its unique feature from a control perspective."
- "They need to start focusing on the security functionality. They should find a way to embed the next-generation firewall functionality within the architecture. They should move more into applying SASE tenants to what they're doing."
What is our primary use case?
What is most valuable?
It is fairly similar to other solutions. It has the capability for testing link connectivity, which is its unique feature from a control perspective.
What needs improvement?
I would like to see an on-premise NGFW embedded into the solution. They have a SASE solution that is part of the deployment model now but is more cloud-focused. It would be nice to have an on-prem all-in-one SDWAN/NGFW box for some smaller deployments that don't need or have a virtual environment nor have a need for a full SASE deployment model.
For how long have I used the solution?
I have been using this solution for a couple of years. We generally have the version that is previous to the latest one. Our clients have cloud and on-premises deployments.
Buyer's Guide
VMware VeloCloud SD-WAN
March 2025

Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
Early on, there were some issues with it, but now, it is fairly stable.
What do I think about the scalability of the solution?
It works well, but as it gets larger, it becomes more complex and difficult to address. It is good for mid-market type enterprise deployments but not for large deployments. Our clients are small, medium, and large businesses.
How are customer service and support?
I haven't used their technical support.
Which solution did I use previously and why did I switch?
One of our clients was using Fortinet.
How was the initial setup?
It is fairly straightforward. After you've done it once or twice, it is fairly simple.
What other advice do I have?
I would advise others to understand what you're using SD-WAN for. It is not for replacing MPLS. It is about application performance, access control, and manageability of your sites. Most of our clients don't even understand why they need SD-WAN or what they're looking at in SD-WAN. They think they can just replace MPLS, which is not really the case for SD-WAN. They do it because they think they are lowering costs, which in some cases is true, but it depends on the application performance criteria and things of that nature.
I would rate this solution an eight out of ten. They can do some improvements. There are other solutions out there that I would highly recommend over this solution, but it is not bad.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

General Manager at Smartfren
User-friendly and is easier to integrate than other solutions
Pros and Cons
- "I would absolutely recommend VeloCloud because it's user-friendly and because the integration is easier than with other solutions."
- "I would like for them to upgrade to 5G integration. Our customers have 4G now and the connectivity isn't good. It should be much faster."
What is our primary use case?
I use VeloCloud for software for reports SD-WAN solutions and WAN connectivity.
What needs improvement?
They should help our customers reduce the cost of the implementation from a local user cloud to the user using a standard cloud. They should improve the time and the cost of the implementation.
I would like for them to upgrade to 5G integration. Our customers have 4G now and the connectivity isn't good. It should be much faster.
For how long have I used the solution?
I have been using VeloCloud for ten years.
What do I think about the stability of the solution?
The stability depends on the network connectivity. If the Internet connection isn't stale, it will affect it.
How are customer service and technical support?
We contact our partners to get local support.
How was the initial setup?
The initial setup was very simple. It's user-friendly. It only takes a few hours, not days, to deploy for somebody who is experienced. We use it on a daily basis.
What about the implementation team?
We used a system integrator for the deployment. From the second year onwards, the maintenance is done by our local partners.
There are up to 100 users.
What's my experience with pricing, setup cost, and licensing?
It's not cheap but it's affordable.
What other advice do I have?
I would absolutely recommend VeloCloud because it's user-friendly and because the integration is easier than with other solutions.
I would rate VeloCloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
VMware VeloCloud SD-WAN
March 2025

Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
Principal Sales Engineer at a comms service provider with 1,001-5,000 employees
Offers dynamic multipath optimization and it is easy to set up with zero-touch provisioning
Pros and Cons
- "The most valuable feature is the dynamic multipath optimization."
- "There is no security included, which is something that should be improved."
What is our primary use case?
We use VeloCloud as our SD-WAN solution.
What is most valuable?
The most valuable feature is the dynamic multipath optimization. This is something that other competing products do not have.
Zero-touch provisioning makes it very easy to set up.
The single path optimization features are useful.
What needs improvement?
There is no security included, which is something that should be improved. For example, they should at least include basic firewall capabilities.
For how long have I used the solution?
I have been using VeloCloud for six months.
What do I think about the stability of the solution?
The stability of VeloCloud is good.
What do I think about the scalability of the solution?
Scalability-wise, this is a good solution. We have a large company but our group makes up just a small part of the network, with perhaps 50 users. This includes regular business owners and home users.
Which solution did I use previously and why did I switch?
Prior to VeloCloud, we used Fortinet. However, the SD-WAN is not as good, which is why we switched over.
How was the initial setup?
The initial setup is really easy.
Once you connect the appliance to the internet, you manage the policies and that enables SD-WAN.
What's my experience with pricing, setup cost, and licensing?
The pricing is very comparable to Fortinet.
What other advice do I have?
This is a product that I like. For anybody looking for an SD-WAN, this is a really good option, and probably one of the best. My only real complaint is about the lack of security. If security is their primary goal, then I would suggest implementing Fortinet instead. On the other hand, if SD-WAN is the primary concern then choose VeloCloud.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chief Infrastructure Architect at a financial services firm with 10,001+ employees
Plenty of features, reasonably priced, and high level quality
Pros and Cons
- "The most valuable features are the orchestration layer, plug and play capabilities, and also the fact that you can either configure it as a full mesh or hard install."
- "There are a number of customers we have that require a fully mashed SD-WAN on VeloCloud that is not available currently."
What is most valuable?
The most valuable features are the orchestration layer, plug and play capabilities, and also the fact that you can either configure it as a full mesh or hard install. Even though fully meshed is limited, it is still a good feature.
What needs improvement?
There are a number of customers we have that require a fully mashed SD-WAN on VeloCloud that is not available currently. If you compare the reporting tool to all other tools that you use for customers for MPLS, they are not as granular. Additionally, the security could be better and increasing the capabilities for fully meshed architectural typology would be beneficial.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the scalability of the solution?
This solution is scalable, most of our clients are enterprise size companies.
How are customer service and technical support?
The technical support is there if we need them. We are a premium partner to VMware, if there are issues that you cannot resolve internally, we reach out to them and they give us the help we need.
Which solution did I use previously and why did I switch?
We currently use a few solutions other than this one such as Meraki. When picking the best solution for our clients, the best depends on the use case. It depends on the customer requirements, what they are looking for and then we will recommend the best fit based on our offering.
How was the initial setup?
The installation is easy.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable for this solution, but the only challenge for us is that the Rand currency fluctuates to the dollar and provides some complexities. The price might go up just because the Rand has actually lost value.
What other advice do I have?
This solution is at a very high level, and quite good. However, it is not one platform that fits all, it depends on the use case and what the customer looking for. You might find customers that want security or other UTM based features, which VeloCloud does not offer. It weighs heavily on the customer requirements, but if security is what they are after then I would not generally recommend the VeloCloud offering.
I rate VMware SD-WAN an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Executive Officer 1B at Commercial Bank of Ceylon PLC
Good load balancing features and it scales well
Pros and Cons
- "The most valuable feature is load balancing."
- "The cost of VeloCloud could be lowered."
What is our primary use case?
We primarily use VeloCloud for SD-WAN.
What is most valuable?
The most valuable feature is load balancing.
What needs improvement?
The cost of VeloCloud could be lowered.
For how long have I used the solution?
I have been working with VeloCloud for about two years.
What do I think about the stability of the solution?
We have had no issues in terms of stability.
What do I think about the scalability of the solution?
We are satisfied with the scalability. We have approximately 100 branches and we plan to increase usage in the future.
How are customer service and technical support?
There are few vendors who offer support in our country. However, if we need support then we can get it directly from VMware.
Which solution did I use previously and why did I switch?
I have also worked with Citrix SD-WAN and they are both good products.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
At this time, I feel that just about everything is there in the product and it supports the requirements. My only complaint is about the pricing. Citrix is another good product but I recommend VeloCloud.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Consultant at a tech services company with 201-500 employees
Helpful support, good reliability, and offers a user-friendly dashboard
Pros and Cons
- "It's scalable."
- "The cost is a little bit high."
What is our primary use case?
We are installing edge to support the service providers' enterprise customers. There's a standard hardware edge.
What is most valuable?
I like that I can combine some different internet connections and resources. For example, MPLS VPN, internet, and 4G. You can combine it all together. Before, we could only use an MPLS VPN only.
The initial setup is very easy.
It is stable. The solution is reliable.
It's scalable.
Technical support has been very helpful.
The product has a very good user dashboard that is simple to navigate.
What needs improvement?
I'd like them to improve their mobile parts. I want them to get faster in this field.
The cost is a little bit high. We'd like it if it was less expensive.
We'd like to see more security added to the solution. It would be good if it had firewall functionality.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
This is a stable product. the performance is good and it is reliable. There aren't any bugs or glitches that I have seen and it does not crash or freeze.
What do I think about the scalability of the solution?
The solution scales well. It's simple to expand.
How are customer service and support?
Technical support has a lot of expertise. They are knowledgeable and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
We found the setup to be straightforward and simple. It is not overly complex.
I'd rate the ease of setup a five out of five.
What's my experience with pricing, setup cost, and licensing?
It's competitive, yet it's a little bit more expensive than other brands.
We pay about $500 USD, or 700,000 Korean won.
I'd rate it a two or three out of five in terms of affordability.
Which other solutions did I evaluate?
Compared to Fortinet or Cisco, VMware is quite easy to set up, and the management dashboard is intuitive.
What other advice do I have?
We are a reseller and distributor.
I would give the solution a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor / Reseller
Founder at SDWAN Clan
Zero-Touch provisioning, stable, and easy to set up
Pros and Cons
- "Anyone can migrate over to VeloCloud, it's that simple, just plug in the necessary cables and it's done."
- "It needs better security."
What is our primary use case?
The primary use cases of this solution are global WAN refreshment, Campus-to-Campus connectivity, and because my client is a global customer, they want zero-touch provisioning.
What is most valuable?
It's true, zero-touch provisioning. Anyone can migrate over to VeloCloud, it's that simple, just plug in the necessary cables and it's done.
What needs improvement?
Security needs improvement.
Also, it needs better scalability. There are certain products that if you need to create extra, the company expands and they will bring on extra branch-to-branch connectivity. There is a point where you will have to move to new hardware. We would need a larger scope for scalability.
I don't want to deploy a number of VeloClouds, and then in one year after business acquisitions, they need scalability. The only way to do that would be to remove the hardware and replace it with the new hardware.
For how long have I used the solution?
I have been using VeloCloud, on and off for 18 months.
We are using the latest version, but not in a deep dive method.
What do I think about the stability of the solution?
It's stable, definitely.
What do I think about the scalability of the solution?
It's a scalable solution. We have approximately 700 sites at the moment, and it's growing more as we adopt Microsoft Azure for this particular customer. So, we will need to spin up virtual instances of VeloCloud in Azure Regions.
The whole company is going through a restructuring where they're going to segregate portions of the business. They'll have their own VeloCloud SD-WAN overlay instance, integrating into the Cloud.
How are customer service and technical support?
We have not contacted technical support. We have someone in our company that addresses anything obscure. He has a fair bit of experience that began prior to our engagement.
How was the initial setup?
The initial setup is simple. SD-WAN is the simplest, and anyone can do it.
To deploy VeloCloud itself takes approximately one hour.
In IT, things don't always go to plan, but for the most part, it's an hour.
What about the implementation team?
I used a consultant to help with deployment.
For the maintenance of each region, there will be a network SME to make sure that everything goes smoothly.
What other advice do I have?
I will continue to use this solution, we have another customer that wants to use SD-WAN, but they are better suited for Cisco Meraki, so we are just doing a proof of concept with them.
I would definitely recommend this solution to others. 100%. That said, it needs better security. There is always room to improve.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Administrator at SOURTHERN WAVES Solution
A complex product that is useful for large enterprises
Pros and Cons
- "One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized servers and wanted to enable VMware SD-WAN to connect their sites in Japan or China. We assisted in building the system by integrating VMware servers and utilizing the Cisco suite."
- "VMware SD-WAN is harder than Cisco. It is complex, and we must take many steps to get the service. I think it would be beneficial if obtaining licenses could be simplified. Currently, numerous options and integrations are bundled together, which can make it quite complex."
What is our primary use case?
One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized servers and wanted to enable VMware SD-WAN to connect their sites in Japan or China. We assisted in building the system by integrating VMware servers and utilizing the Cisco suite.
What needs improvement?
VMware SD-WAN is harder than Cisco. It is complex, and we must take many steps to get the service. I think it would be beneficial if obtaining licenses could be simplified. Currently, numerous options and integrations are bundled together, which can make it quite complex.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The product is scalable. We have three to four customers working with it.
How are customer service and support?
My assessment of the tech support for VMware is that it's generally accessible and valuable. However, there are some limitations. We typically contact them through a contracted third-party provider, often located outside of our region, such as in Singapore. While they are responsive, there are occasions when they may not immediately identify the issue and need to escalate it to a higher support tier, which can take some time.
How was the initial setup?
We initiated the process by installing the software and configuring Windows on the VMware SD-WAN platform.
What other advice do I have?
I rate the overall product a seven out of ten. The advice I would give to others who are considering starting to use VMware SD-WAN is to assess their organization's technical expertise and requirements first. However, if they lack the knowledge or resources, it might be better to opt for a simpler solution or to seek external support.
The tool's value and impact are significant, particularly for larger enterprises. It allows for configuration. However, the benefits may not be as pronounced for smaller offices or enterprises.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2025
Product Categories
Software Defined WAN (SD-WAN) Solutions WAN Edge Secure Access Service Edge (SASE)Popular Comparisons
Fortinet FortiGate
Cisco Catalyst SD-WAN
Cato SASE Cloud Platform
Prisma SD-WAN
Peplink SpeedFusion
Aruba EdgeConnect SD-WAN Platform
Forcepoint Next Generation Firewall
Versa Unified Secure Access Service Edge (SASE) Platform
Juniper Session Smart Router
Cradlepoint NetCloud
Aryaka Unified SASE Platform
Nuage Networks
Juniper Contrail SD-WAN
FatPipe SD-WAN
Aruba Orchestrator
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the biggest difference between Cisco SD-WAN and VeloCloud?
- What are the biggest differences between Fortinet Fortigate and VMware SD-WAN?
- I'm looking for a comparison report to choose an SD-WAN solution for a university: Cisco Viptela vs VMware VeloCloud vs Silver Peak Unity EdgeConnect
- What firewall to choose to support 500-1000 concurrent SSL VPN users?
- What SD-WAN security issues should I be aware of?
- What is the relation between the SD-WAN and 5G technologies?
- Features comparison of SD-WAN Venders: VMware, Cisco Viptela, Silverpeak, Fortinet
- When evaluating Software-Defined WAN, what aspect do you think is the most important to look for?
- What is the difference between point solutions (SD-WAN, NGFW, SWG, VPN) and SASE?
- What is the difference between 'SD-WAN Layer 2 and Layer 3 routing - general' vs Advanced one?