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As of March 2026, the mindshare of Vocalcom Hermes.Net in the Contact Center Infrastructure category
stands at 5.1%, up from 2.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center Infrastructure Mindshare Distribution
Product
Mindshare (%)
Vocalcom Hermes.Net
5.1%
Cisco Unified Contact Center Enterprise
21.3%
Five9
12.0%
Other
61.6%
Contact Center Infrastructure
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