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Service Delivery Manager / Architect at a tech services company with 201-500 employees
Real User
Easy to use with good productivity tools and good support
Pros and Cons
  • "The most valuable features are ease of use, usability, and user-friendliness."
  • "As a user, I should have a facility that I can secure an entire folder with a password."

What is our primary use case?

The primary use case of this solution is for the use of productivity tools such as Excel, Word, and PowerPoint. These are very popular and I don't see any alternatives.

There are some open-source, and even Mac has good products.

What is most valuable?

The most valuable features are ease of use, usability, and user-friendliness. These are great from the Office products perspective. 

From an organization's perspective, we use Office 365 cloud version for the office, which is excellent.

It's quite straightforward and has all of the features that I was looking for.

What needs improvement?

One of the areas that need some clarity, is when trying to secure a specific folder between the file system with a password. I am not sure if it is possible.

As a user, I should have a facility that I can secure an entire folder with a password. This is a feature that I would like to be added to the Windows System.

Also, It could be more secure.

For how long have I used the solution?

When I first purchased my laptop, it came with Windows 8.1 in 2013 or 2014, then when Windows 10 was released it was automatically updated.

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July 2025
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What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

I am not using it extensively.

In our organization, we have approximately 200 people. 

I am not sure of the exact number of internal users, but all of the laptops and desktops have Windows 10 installed.

The need is always there on a daily basis.

How are customer service and support?

I have had some very basic issues that I needed some additional help with. They were formulas in Excel and the support was very helpful.

Microsoft technical support is good and the documentation is very good. It's very helpful.

Which solution did I use previously and why did I switch?

I have used Ubuntu for some time and also OpenOffice. Office products are superior to OpenOffice and other products.

How was the initial setup?

I was not a part of the installation, but from what I understand it was straightforward.

When I purchased my laptop, it was already installed.

I completed the upgrade myself.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is licensed. It was included with the purchase of my laptop.

What other advice do I have?

When I spend time on documentation, this is a very good application to use.

I would recommend using Windows 10 to anyone who is interested in implementing this solution.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1390266 - PeerSpot reviewer
General manager at a tech services company with 1-10 employees
Real User
Easy to use, easy to set up and very stable
Pros and Cons
  • "The initial setup is very easy."
  • "Occasionally configurations can be a bit tricky."

What is our primary use case?

We primarily use the solution for just normal documented work, including work schedules or things of that nature. 

What is most valuable?

The solution is very user friendly.

The interface of the solution makes it very easy to navigate.

The initial setup is very easy.

The product is very stable.

What needs improvement?

Right now, the solution is quite good and works quite well for us. I don't know if there are features that need improvement.

Occasionally configurations can be a bit tricky.

For how long have I used the solution?

I've been using the solution for two or three years.

What do I think about the stability of the solution?

The stability of the solution is very good. We've never had a crash and it's never frozen. I don't recall experiencing bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

We only have about ten people in our company using the solution.

We do plan to increase usage in the future. If we bring on more people, they'll also use Windows 10.

How are customer service and technical support?

We've never used technical support do to the fact that we've never had issues. Therefore, I can't speak to their level of service. So far, the solution itself is working well. We've been satisfied.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The implementation is not complex. It's quite straightforward.

The deployment took maybe ten minutes.

You only need one admin person. There isn't much maintenance required.

What's my experience with pricing, setup cost, and licensing?

There aren't additional costs over and above the licensing. The pricing is pretty straightforward. The pricing is in US dollar, however, I'm unsure as to what the full cost is.

What other advice do I have?

We don't have a business relationship with the company. We're just a customer.

I'd rate the solution nine out of ten. It's a great product. We have no complaints as to how it's running and it's worked well for us so far. There really isn't anything missing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Windows 10
July 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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reviewer1397244 - PeerSpot reviewer
Manager-IT at a construction company with 1,001-5,000 employees
Real User
Great interface and useful for me that the drivers are loaded by default
Pros and Cons
  • "Great user interface and drivers are loaded into the solution by default."
  • "A very expensive solution."

What is our primary use case?

I use the solution for desktop computing, PowerPoint and accessing the ERP. I'm an IT manager and we're users of Windows 10. 

What is most valuable?

The user interface is great and I like that the drivers are loaded into it by default because it is straight. We don't have to download much and can very easily get it into our network. They also have some good security features. 

What needs improvement?

The price is always high. Whenever I go out to buy a computer and want to buy a Windows license for it, it makes up a quarter of the total cost. It sometimes helps if it's bundled with the machine, but it's still expensive. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

It's a stable solution, we don't generally have issues with glitches. 

What do I think about the scalability of the solution?

It's quite a scalable solution. We have around 400 users. 

How are customer service and technical support?

Two years ago we took annual support from Microsoft and then we shipped it to other vendors where we were directly dealing with Microsoft. There were some issues regarding the solution at that time but things have improved since then. 

Which solution did I use previously and why did I switch?

We use Mac OS in the company. One of our directors prefers it to Windows so we went with that at work. But it really is very costly even though you get good security with it. They are more reliable than Windows and less chance of being hacked or broken into. It's a very sturdy machine. On the other hand, I prefer the ease of use with Windows. 

What other advice do I have?

The use of Windows really depends on individual preference, but I would say Windows 10 is better. If you have the money then you can use Mac OS because it would make a difference if you have an iPhone plus an iPad, and you sync everything. To get all that into place requires a lot of money. Windows has its drawbacks and glitches and some instability, but on the whole it works and it's fine. 

There are problems with every solution - I would rate this product an eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Head Of Risk Management at a financial services firm with 11-50 employees
Real User
A stable operating system that is user-friendly and has good technical support
Pros and Cons
  • "The most valuable feature is the interface."
  • "The speed and performance should be improved."

What is our primary use case?

Windows 10 hosts several applications that I use including Outlook for email and others for searching the internet.

What is most valuable?

The most valuable feature is the interface.

What needs improvement?

The speed and performance should be improved.

Easier integration with other platforms would be an improvement.

It should include a low-code or no-code solution for beginners that they can use to write applications.

For how long have I used the solution?

I have been using Windows 10 for several years.

What do I think about the stability of the solution?

Windows 10 is a stable operating system.

What do I think about the scalability of the solution?

This product is quite scalable. I expect that we will be increasing our usage of it.

How are customer service and technical support?

I'm very satisfied with the technical support.

Which solution did I use previously and why did I switch?

We switched to Windows 10 from the previous version. It was a natural progression and it is more scalable.

How was the initial setup?

I did not have any trouble with the initial setup. It was simple to install.

What about the implementation team?

Our in-house IT team is responsible for deployment and maintenance.

What other advice do I have?

In summary, this is a product that I like a lot and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1313088 - PeerSpot reviewer
Architect at a tech services company with 1-10 employees
Real User
User-friendly and is updated regularly, but the security needs to be improved
Pros and Cons
  • "It is easy to operate and perform any tasks."
  • "If you need servers to be deployed in a production environment then you definitely want to look at a different operating system."

What is our primary use case?

We are a service company and we use a variety of products that are guided by the clients' requirements. Windows 10 is one of the operating systems that we use for this.

What is most valuable?

I like the fact that it is user-friendly. It is easy to operate and perform any tasks.

It is easy to train others in the use of Windows 10.

What needs improvement?

If you need servers to be deployed in a production environment then you definitely want to look at a different operating system. From an end-user point of view, I don't see in issues in using Windows.

Improvements should be made to security, making it more resistant to hacking and malware.

For how long have I used the solution?

I have been using Windows 10 for more than five years.

What do I think about the stability of the solution?

If you are looking at production systems then you are definitely going to have an issue with Windows. For normal users that don't require much in terms of system capacity, it is okay. It is quite manageable from the perspective of a normal user.

What do I think about the scalability of the solution?

We are a small organization and everybody uses Windows.

Which solution did I use previously and why did I switch?

We also use Linux, depending on the client.

How was the initial setup?

The initial setup is straightforward and easy to understand.

What other advice do I have?

They have been evolving Windows 10 since it was released. Every time we open it, there is something new. It used to be that email and other utilities were on the system, but now they are cloud-based. Whether the older or newer interfaces are better, or not, doesn't matter because you get used to it and move along.

In summary, Windows 10 is a good operating system and I recommend it.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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CEO/Programmer at Tech Elight
Real User
Faster, more efficient, and more secure than the previous OS
Pros and Cons
  • "The work is now faster and more efficient because most of the running programs do not crash during the run stage, like the previous version we were using for work."
  • "The frequent update of the Operating system is bad because, during each update, most of the programs or applications do not function well."

What is our primary use case?

I use this Operating system for programming because the previous version was not serving its purpose. Secondly, I use this OS for blogging and I spent most of my time online. My online time includes other IT services that I use the operating system for.

How has it helped my organization?

The work is now faster and more efficient because most of the running programs do not crash during the run stage, like the previous version we were using for work. It is more secure as related to the task or work we have stored in our system.

What is most valuable?

The most valuable feature is the easy assess to most of the settings and features of the PC. Another is that it is more secure because Windows Defender is very efficient and active to detect viruses or trojans that may make the user vulnerable to cybersecurity attacks and other threats.

What needs improvement?

The frequent update of the Operating system is bad because, during each update, most of the programs or applications do not function well. Updates should be in intervals of every three to four months, and they should have the user's choice and interests in mind before any update.

For how long have I used the solution?

I have been using this solution for two months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IT System Administrator at Frank, Rimerman & Co
Real User
Top 20
Users can use Miracast to the Surface Hub for meetings and client walkthroughs

What is most valuable?

Most of the best Windows 10 features are centered around getting you where you want to go faster. The new right-click menu is fantastic from an IT perspective. It gives access to many commonly used tools, like Device Manager, Computer Management, PowerShell, Task Manager and Programs and Features, right from the desktop. The new Task Manager is also much more fully featured and informative.

The overall speed of Windows 10 is fantastic as well. It boots quickly, shuts down quickly, and the overall use is snappy and responsive.

Windows 10 Pro and Enterprise come with fully featured Hyper-V. Desktop admins can create VMs for testing purposes without the need for extra machines.

How has it helped my organization?

Users can use Miracast to the Surface Hub, which is great for meetings and client walkthroughs.

What needs improvement?

The settings and control panel are oddly disjointed. Things that show up in the Control Panel do not always show up in Settings and vice-versa. It is a pain to remember what is where.

For how long have I used the solution?

We have used this nine months in production.

What was my experience with deployment of the solution?

There is also a tremendous amount of bloatware on Windows 10. Without performing offline maintenance on the image, you have to clean up quite a bit of stray apps and consumer level services to get it to be usable in a corporate environment.

What do I think about the stability of the solution?

Our version of Trend caused Windows 10 to freeze unexpectedly at random times. Only after Trend released a compatible version did the issues subside and the OS become stable.

What do I think about the scalability of the solution?

We use SCCM, so scalability is no issue, once the imaging process was ironed out.

How are customer service and technical support?

We primarily use online forums and communities unless you want to pay Microsoft to open a support case. It does benefit from being the most popular OS on the planet, as there is amble advice out there from third parties.

Which solution did I use previously and why did I switch?

We used Windows 7 and are migrating to be ahead of the support EOL.

How was the initial setup?

It takes a few iterations of installing Windows 10 to get everything tweaked to a place of having a smooth imaging and configuration process. Little things like registry tweaks, GPO tweaks, take time to iron out. Having an imaging solution is a must to scale in any way.

What about the implementation team?

We implemented it in-house. I did the implementation.

What's my experience with pricing, setup cost, and licensing?

Get a KMS server and a volume license if you are a medium sized business. Being able to wipe and re-image is crucial for long term stability of your fleet. Having a Multiple Activation Key (MAK) makes it so every new activation counts against your total.

Work with a reseller like CDW to get licensing costs that fit your needs, as Microsoft's model is confusing.

Which other solutions did I evaluate?

We did not evaluate other options. We need to use Windows to support our finance applications.

What other advice do I have?

Windows 10 is the best parts of Windows 8 and Windows 7 rolled into one. Windows 8 started a lot of features and functions that shine here in Windows 10, while the criticism has allowed Microsoft to work at user experience more for this iteration. There is a bit too much bloatware by default, and some strange decisions about settings aside, it is a great OS that should only get better with time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Managing Partner / Independent Consultant at a tech services company with 51-200 employees
Consultant
This put a scope (pre-assessment) on those applications unready or behind in development efforts.

Valuable Features:

Application Start control, of course, but the refresh and deployment was beneficial to our global efforts. Lot of accounting types in organisation. AZURE AD subscriber has updates within product. Compliance to ECCN/CCAT (exporting), NIST, ISO, IEEE; quick and efficient closure. Abandon IE, Mozilla (e.g.Chrome, FireFox); settle with EDGE was challenging and big adjustment. This put a scope (pre-assessment) on those applications unready or behind in development efforts, devops pre-scanning had to be deployed. Long 10 months and rework in devops, set SDLC with some suppliers to perform or loose, sign-offs on setting on virtual site (i.e. closed to desktops by policy). 

Project include 2016 Office 365 Products, and fresh start.

Improvements to My Organization:

Reduction of security incident events and mundane tasks in 3 months.

Room for Improvement:

Lots of updates, but not lots of production.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

It requires a lot of updates in order to be stable.

Scalability Issues:

We've had no issues with scalability.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.