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Founder, Director at Tres Infosol Pvt. Ltd.
Reseller
Top 5
Aug 23, 2021
Straightforward installation
Pros and Cons
  • "I think that they have been doing a great job for a long time now when it comes to installation and user experience."
  • "The installation has been pretty straightforward, and they have been doing a great job for a long time now when it comes to installation and user experience."
  • "Although the solution has been pretty nice to use, I have encountered certain bugs in the updates."
  • "Although the solution has been pretty nice to use, I have encountered certain bugs in the updates."

What is our primary use case?

I am using the latest version.

I use it on my personal computer for such things as emails and Youtube. What with the current pandemic, my kids use it for homeschooling. 

What needs improvement?

Although the solution has been pretty nice to use, I have encountered certain bugs in the updates. Other than that, things have been pretty good, although I do prefer Mac over Windows nowadays, having a couple years' experience with it in the past. I feel it to be a better operating system when compared with Windows.

While I consider Windows to be one of the most user-friendly operating systems and a market leader, the bugs which have plagued it's updates all along are problematic. This is why I choose to deduct a point from its rating. 

An example of a bug I encountered one or two months back involved the malfunctioning of certain keys on the laptop. When I removed the update, things reverted to normal. This can be a problem when one of the keys is part of your password. It necessitates use of the virtual keyboard, which is open to others. These are issues Microsoft should be addressing and should resolve prior to releasing the patch. 

QA needs to be improved. 

For how long have I used the solution?

I've been using Windows 10 for the last two to three years.

What do I think about the stability of the solution?

While the solution has been good, overall, the bugs I have come across have been an issue.

Buyer's Guide
Windows 10
April 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.

How are customer service and support?

I have never had occasion to contact technical support. As a technician, myself, I've managed to fix things on my own.

How was the initial setup?

The installation has been pretty straightforward. I think that they have been doing a great job for a long time now when it comes to installation and user experience.

A single installation takes no more than 25 minutes. 

What about the implementation team?

One can handle the installation on his own. 

What's my experience with pricing, setup cost, and licensing?

Every time I've bought Windows, it came bundled with the laptop, so we are talking about a perpetual license. I'm not sure how this would operate in the retail market.

What other advice do I have?

I would, definitely, recommend this solution to others. 

I make personal use of it. 

I would not rate Windows 10 as a ten out of ten, but would give it a rating of nine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1530498 - PeerSpot reviewer
IT Engineer
Real User
Aug 20, 2021
User friendly, good compatibility, and simple installation
Pros and Cons
  • "Windows 10 is more user-friendly and compatible than the previous version, Windows 7."
  • "Windows 10 is more user-friendly and compatible than the previous version, Windows 7."
  • "We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues."
  • "We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website."

What is our primary use case?

We use Windows 10 as an operating system to run applications.

What is most valuable?

Windows 10 is more user-friendly and compatible than the previous version, Windows 7.

For how long have I used the solution?

I have used Windows 10 for approximately three years.

How are customer service and technical support?

We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues.

We have two clients that are experiencing the same issue. It has been almost three months since we are have been discussing this problem with Microsoft and they have not provided a solution. 

How was the initial setup?

The initial setup is very easy.

What other advice do I have?

I rate Windows 10 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
April 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer1305090 - PeerSpot reviewer
IT Manager at a renewables & environment company with 1,001-5,000 employees
Real User
Aug 19, 2021
Beneficial graphical interface, easy to use, and user friendly
Pros and Cons
  • "The solution is easy to use, user-friendly, and has a good graphical interface."
  • "The solution is easy to use, user-friendly, and has a good graphical interface."
  • "The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive."
  • "The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive."

What is our primary use case?

I am using Windows 10 for running applications, such as ERP and cloud solutions.

What is most valuable?

The solution is easy to use, user-friendly, and has a good graphical interface.

What needs improvement?

The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive.

For how long have I used the solution?

I have been using Windows 10 since it was first launched.

How are customer service and technical support?

We had some issues with Windows 10 on a Microsoft Surface Pro. Windows 10 was not able to find the wireless hardware. We were in contact with the support regarding this issue and they have sent out a new product.

What's my experience with pricing, setup cost, and licensing?

There is a license required for the use of this solution and the cost is in the range of 10,000 to 12,000 rupees.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1388565 - PeerSpot reviewer
Systems and networks engineer at a government with self employed
Real User
Aug 10, 2021
A scalable operating system that is easy to use
Pros and Cons
  • "I like that Windows 10 is easy to use."
  • "We use Windows 10 in my organization for all computers and office applications."
  • "It could be more stable."
  • "It could be more stable."

What is our primary use case?

We use Windows 10 in my organization for all computers and office applications.

What is most valuable?

I like that Windows 10 is easy to use.

What needs improvement?

It could be more stable.

For how long have I used the solution?

I have been using Windows 10 for three or four years.

What do I think about the stability of the solution?

Windows 10 is a stable solution.

What do I think about the scalability of the solution?

Windows 10 is a scalable solution. We currently have about 200 users.

How was the initial setup?

The initial setup and deployment is very easy. 

What about the implementation team?

We have a team of five with two technicians, two engineers, and one IT manager.

What's my experience with pricing, setup cost, and licensing?

We have a license for all the products in my organization—the license for Windows Server and the license for the desktop version like Windows 10.

What other advice do I have?

I would recommend this operating system to new users.

On a scale from one to ten, I would give Windows 10 a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1515003 - PeerSpot reviewer
IT Security Architect at a comms service provider with 201-500 employees
Real User
Aug 2, 2021
Straightforward to install, scalable, and stable
Pros and Cons
  • "The solution is very easy to install."
  • "We've been very happy with the product and its capabilities."
  • "The pricing could always be improved."
  • "The pricing could be better. It's a bit expensive."

What is our primary use case?

The solution is primarily used for running our personal applications.

What is most valuable?

The solution is very stable.

The product scales well.

The solution is very easy to install.

What needs improvement?

The pricing could always be improved.

We would like the solution to continue to improve its security.

For how long have I used the solution?

I've been using the solution for a could of years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It does not crash or freeze. Its performance is reliable.

What do I think about the scalability of the solution?

The solution is very scalable. It's easy to expand if you need to. A company would have no trouble scaling to meet its needs.

We have about 100 people who are currently using it.

How are customer service and technical support?

I haven't used technical support. I can't speak to how helpful or responsive they are, having never dealt with them directly.

How was the initial setup?

The initial setup is very simple and straightforward. It's not overly complex or difficult. A company shouldn't have any issue with the initial setup.

That said, I was not a part of the initial setup, and can't speak to how long the deployment actually took.

What about the implementation team?

We used an integrator that helped us with the implementation. We were satisfied with the process and how everything ultimately turned out.

What's my experience with pricing, setup cost, and licensing?

The pricing could be better. It's a bit expensive.

What other advice do I have?

We are using the latest version of the solution. I'm not sure of the exact version number.

I'd rate the solution at a ten out of ten. We've been very happy with the product and its capabilities. I'd happily recommend it to other users and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1049622 - PeerSpot reviewer
Technical Lead at a computer software company with 201-500 employees
Real User
Jul 30, 2021
Provides good performance and is stable
Pros and Cons
  • "It's stable, with good performance."
  • "It's stable, with good performance."
  • "It's an expensive solution."
  • "The solution is a little expensive, they could reduce the cost."

What is most valuable?

It's stable, I like the performance. 

What needs improvement?

The solution is a little expensive, they could reduce the cost. 

For how long have I used the solution?

I've been using Windows for 10 years.

How are customer service and technical support?

Technical support is fine. 

How was the initial setup?

The initial setup is straightforward, it took an hour. 

What's my experience with pricing, setup cost, and licensing?

I pay an annual license fee. 

What other advice do I have?

I rate this product an eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1516767 - PeerSpot reviewer
Engineer at a university with 201-500 employees
Real User
Jul 30, 2021
Easy to use, scalable, but stability needs improvement
Pros and Cons
  • "The main features of Windows 10 are ease of use and performance."
  • "The main features of Windows 10 are ease of use and performance."
  • "Microsoft could improve the solution by adding enhanced translation and speaking recognition."
  • "The solution is not stable because there are a lot of upgrades that decrease performance."

What is most valuable?

The main features of Windows 10 are ease of use and performance.

What needs improvement?

Microsoft could improve the solution by adding enhanced translation and speaking recognition.

For how long have I used the solution?

I have been using Windows 10 for approximately one year.

What do I think about the stability of the solution?

The solution is not stable because there are a lot of upgrades that decrease performance.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We did not need to contact technical support. There is all the information we have need online.

How was the initial setup?

The initial installation is straightforward.

Which other solutions did I evaluate?

We are currently evaluated Windows 11.

What other advice do I have?

I rate Windows 10 a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1139517 - PeerSpot reviewer
Divisional Manager - Digital at a manufacturing company with 5,001-10,000 employees
Real User
Jul 29, 2021
A stable and easy to use solution which performs well.
Pros and Cons
  • "The ease of use and performance are two of my favorite features."
  • "The solution is very good; it is user-friendly and I utilize it for my personal use."
  • "As an open source application, the solution should be more accomodative."
  • "When it comes to the Home Edition, there is usually just a license."
  • "As an open source application, the solution should be more accomodative."

What is our primary use case?

We use the solution to run our personal applications, such as MS Office.

What is most valuable?

The ease of use and performance are two of my favorite features.

What needs improvement?

As an open source application, the solution should be more accomodative. 

For how long have I used the solution?

I have been using Windows 10 for around two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I consider the personal use I make of the solution's Home Edition to be useful, for which scalability does not enter the equation. 

How are customer service and technical support?

I don't have experience with technical support. 

Which solution did I use previously and why did I switch?

In the past I used Windows 7. I switched as this relates to the updates.

How was the initial setup?

The installation was easy. The solution comes equipped with basic installation capabilities. 

What about the implementation team?

Installation is usually handled by a consultant. 

What's my experience with pricing, setup cost, and licensing?

When it comes to the Home Edition, there is usually just a license. 

What other advice do I have?

The solution is very good. It is user-friendly.

I utilize the solution for my personal use. 

I would definitely recommend the solution to others. 

I rate Windows 10 as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.