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Senior Manager at Morgan Stanley
Real User
Top 10
Apr 23, 2025
Smooth transitions and responsive support enhance daily workflow
Pros and Cons
  • "Windows 10 is very smooth, and I experience no significant issues."
  • "The only issue I have encountered is with Microsoft Teams. It is comparatively slower than other apps and does not open as quickly."

What is our primary use case?

I use Windows 10 as our primary operating system on our workstations. I perform my day-to-day activities using Microsoft Notes, PowerPoint, and Word, which are all part of Windows 10 environment.

What is most valuable?

Windows 10 is very smooth, and I experience no significant issues. The applications open up quickly, and transitions between windows are seamless. PowerPoint, Word, and Notes are essential tools for my day-to-day work.

What needs improvement?

The only issue I have encountered is with Microsoft Teams. It is comparatively slower than other apps and does not open as quickly. The transitions within Teams are not smooth, and call quality in meetings is not great. Due to this, we often use Zoom for meetings.

For how long have I used the solution?

I have been using Windows 10 for around three years.
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What do I think about the stability of the solution?

The stability of Windows 10 is excellent, with all applications working very smoothly.

What do I think about the scalability of the solution?

I find Windows 10 to be scalable.

How are customer service and support?

The customer service and support from Microsoft are quite responsive and generally good. I would rate it as 9 to 10.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are handled at the enterprise level, and bulk licenses are taken from Microsoft. I am not involved in these activities.

What other advice do I have?

Overall, my experience with Windows 10 is very good, except for Teams. Therefore, I rate it a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Deboprio Dutta - PeerSpot reviewer
Software Engineer at NRI (Nomura Research Institute)
MSP
Top 10
Jan 7, 2025
Improved security features with gaming enhancements while supporting various features
Pros and Cons
  • "I understand that Windows 11 supports quite a bit of additional features for people who are, for example, into high-end gaming and the features that support that kind of utility."
  • "Overall, it's a smooth experience."
  • "The entire operating system is a bit much."

What is our primary use case?

In my case, I would mostly say it's because of security reasons. At least for the typical use cases that I generally rely on Windows for, there didn't seem to be a noticeable performance difference for me. There's, of course, the overall more polished and streamlined UI, that sort of thing. However, that's more of a minor consideration for me. Mostly, it's about staying up to date with security patches, etcetera.

What is most valuable?

I understand that Windows 11 supports quite a bit of additional features for people who are, for example, into high-end gaming and the features that support that kind of utility. 

It's not personally much of a thing for me, however, I've heard about differences between the two operating system versions. To the best of my knowledge, I think Windows 11 brings some AI features for Microsoft Copilot, which probably weren't as integrated into the previous version. 

There are the occasional bugs and issues that pop up, yet none are significant enough for me to consider a major update. Overall, it's a smooth experience.

For how long have I used the solution?

At some point, I did use it. That is true.

What do I think about the stability of the solution?

There are the occasional bugs and issues that pop up, however, none are significant enough for me to consider a major upgrade at that point or such.

Which solution did I use previously and why did I switch?

I haven't worked on other tools. Usually, I work with Microsoft PowerPoint or Microsoft Excel.

How was the initial setup?

I would say the setup goes into hours. Somewhere between two to two and a half hours is a good time for the entire installation, having the OS up and installing some basic drivers. That's a safe bet.

What's my experience with pricing, setup cost, and licensing?

In my case, when I purchased my laptop, it basically had Windows 11 preinstalled as well as one of the latest editions of Microsoft Goop, either 2016 or 2020. So everything came bundled in a single package, and I didn't have to buy it separately.

What other advice do I have?

Windows 11 is most likely the best choice. However, the entire operating system is a bit much. The Microsoft tools I mentioned are basically running on that OS. Not any significant changes, but in my older desktop, the hardware did not support a migration to Windows 11, which is why I had to move to newer hardware. 

The overall product rating is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Data Analyst at Uber
Real User
Top 20
Jul 25, 2025
User interface familiarity and speedy setup enhance satisfaction
Pros and Cons
  • "The user interface is something I'm used to and familiar with."
  • "Performance and slowness are areas that could be improved in Windows 10."

What is our primary use case?

I use Windows 10 for regular office activities.

What is most valuable?

The user interface is something I'm used to and familiar with.

Regarding features, I am not sure what the most helpful or useful aspects of Windows 10 are, or what makes it particularly special.

What needs improvement?

Performance and slowness are areas that could be improved in Windows 10. Sometimes the system experiences slowdowns.

The only issue I face and can remember is related to performance.

For how long have I used the solution?

I have been using Windows 10 for 10 years.

What was my experience with deployment of the solution?

The initial setup was not difficult for me as I only needed to install it.

However, it takes a couple of hours to complete the full installation.

How are customer service and support?

I have not contacted Microsoft support and cannot think of any relevant experiences.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not had the opportunity to work with other operating systems such as Linux.

What other advice do I have?

I am not fully involved in technical work, and I may not be the most qualified person to provide feedback.

Regarding licensing, I am using Windows 10 through my office and am not familiar with the details.

I am not sure about virtual desktop functionality.

The system is not integrated with other tools.

I make use of the Edge browser and Chrome.

Regular updates work fine.

On a scale of 1-10, I rate Windows 10 a 9.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Real User
Top 5
Jun 26, 2025
Appreciate the interface improvements but notice some upgrade challenges
Pros and Cons
  • "I am satisfied with Windows 10 security."
  • "Installing Windows 10 can be difficult, as was the case with Windows 8 or 7."

What is our primary use case?

I use the voice activation feature often for my job, but every day it involves a feature such as Office or Outlook.

I primarily use the Windows system.

Windows Server is the most common use case for me.

What is most valuable?

The best feature I found is for SQL Server.

I use Edge browser with Windows.

What needs improvement?

I don't know where my company buys licenses.

I have no idea, but version upgrades can be challenging.

Installing Windows 10 can be difficult, as was the case with Windows 8 or 7.

For how long have I used the solution?

I have been using Windows 10 for about four years.

What was my experience with deployment of the solution?

We cannot control NetScout because this is too difficult in operator.

What do I think about the stability of the solution?

I don't understand how much time it takes to install, but over two years, I have not had to do this.

What do I think about the scalability of the solution?

We do not perform any NPM product because it's more difficult to control and configure.

How are customer service and support?

I rate the support of Windows 10 an 8 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

Installing Windows 10 can be difficult, as was the case with Windows 8 or 7.

What about the implementation team?

I am not the owner of this product.

What's my experience with pricing, setup cost, and licensing?

It has a good price.

Which other solutions did I evaluate?

We have been using Cisco products for a while.

What other advice do I have?

I cannot provide any other security information because our colleague is in a different department.

I am satisfied with Windows 10 security.

On a scale of 1-10, I rate Windows 10 an 8.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Qayoum Sharpyade - PeerSpot reviewer
Technology\Cloud Architect | IT Infrastructure Security & Compliance at IDFC Bank
Real User
Top 20
Jan 26, 2025
Deployment becomes smooth and performance improves significantly
Pros and Cons
  • "The deployment is seamless and I am familiar with it."
  • "The upgrade process has been smooth, and performance has significantly increased, especially in laptops."
  • "I do not have notes for improvement."

What is most valuable?

The deployment is seamless and I am familiar with it. The configuration management tools, such as SACM, are effective. Deployment is not particularly difficult for both Windows 10 and 11. The upgrade process has been smooth, and performance has significantly increased, especially in laptops. Even for older laptops, the performance has improved by at least 25%.

What needs improvement?

I do not have notes for improvement.

For how long have I used the solution?

I have been using Windows 11 for the past two years. 

What do I think about the stability of the solution?

With newer applications and endpoint agents installed on Windows 10, it was somewhat challenging, however, it was not an issue with Windows itself. The challenges were related to third-party agents and their supportability. Not all agents were easy to install on top of Windows, and we have more than 40 agents.

How are customer service and support?

We are facing some challenges with Windows 11 where a pop-up appears when we enter the password. It asks if we want to change it or continue with the same, which is annoying. We have informed Microsoft, but the issue is still there, and it has been more than three to four months.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Since we procure enterprise licenses with support, it does not make much difference when it comes to support.

What other advice do I have?

I would rate Windows 10 eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Awais Sajid - PeerSpot reviewer
Security Engineer at Secure Networks
Real User
Top 20
Sep 16, 2024
UI is very easily accessible, easy to use but troubleshooting feature could be better
Pros and Cons
  • "It is really easy to configure and maintain."
  • "There is room for improvement in the troubleshooting feature."

What is our primary use case?

It's generally used for managing the laptop. Its UI is very easily accessible, so I can manage all the things easily across many platforms. 

Secondly, Microsoft provides support for a lot of things. So it's generally easy for you to access anything on Windows as compared to Linux.

How has it helped my organization?

I don't exactly remember if this level of encryption was included in which operating system of Windows, but that's a great feature that you can encrypt the whole disk. So BIOS level password is another great security feature that protects the laptop with a BIOS password when you try to log in. So I think that these two features are really good: file-level encryption and then BIOS-level encryption.

What is most valuable?

The main benefit of Windows operating system is that it's really easy to use. So, when it's easy to use, you can definitely teach anyone easily. It's easy to tell anyone things who is not linked to the operating system.

It's been only one month since I have switched to Windows 11, and I haven't been using it very much as compared to Windows 10. However, one main feature that I would like to highlight is the amendment of CMD in Windows 11. You can now access many things from the command line and install a lot of features from there as well. 

Secondly, many new updates are being installed, which allows you to access things easily.

I have used voice recognition as well. That's a great feature. And one more thing, the integration of Copilot, that's a really amazing thing.

Windows 11 has Copilot built into the Windows operating system by default.

What needs improvement?

There is room for improvement in the troubleshooting feature, which they have integrated into Windows; I think they should make it easier and more efficient to troubleshoot any issues. 

Even when you run a troubleshooter, it is not able to identify the real problem. So, I need to Google that problem and then find a solution on YouTube. Instead, we should be able to just write that on the community platform, and we are able to help. Troubleshooting can easily identify the real cause of the problem. I think that was not present in Windows 10.

For how long have I used the solution?

I have been using it for a very long time. It's almost since it was launched. So, from the release.

How are customer service and support?

Windows 11 support is really good compared to Windows 10. But when I was using Windows 10, their support was a bit poor. They were not completely poor—their community is working a lot—but their support was a bit poor compared to Windows 11.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Windows 10 is easy to use, but as compared to the other operating system, it is not free. Linux is open source, and Linux is completely free.

The main difference between Windows 7, 10, and 11 is that Windows 11 has CMD installed. So you can easily access things from the command line as well. You can install many things from the command line as well. And now the GUI is relatively easier as compared to Windows 10. 

Secondly, the regular updates which Windows 10 and 11 give you. So now I don't know that Windows 10 is being supported by Microsoft because now I'm using Windows 11. But the main thing is that your updates are getting installed easily and automatically. So there is no worry about your operating system being hacked by anyone. They are automatically patching all the vulnerabilities in the system.

How was the initial setup?

Even if I compare Windows 10 and Windows 11, it is really easy to configure and maintain.

What other advice do I have?

Overall, I would rate it a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Ankur Jha - PeerSpot reviewer
Business Risk Consultant at EY
Consultant
Top 20
Jun 27, 2025
Tool integration has worked well and deployment process remains straightforward
Pros and Cons
  • "There is no difficulty in integrating our tool with Windows 10."
  • "The support from Microsoft is lukewarm."

What is our primary use case?

We have embedded our tool in Windows 10, so we do R&D through that for security integration with BitLocker.

What is most valuable?

We have embedded our tool in Windows 10, so we do R&D through that for security integration with BitLocker.

There is no difficulty in integrating our tool with Windows 10.

What needs improvement?

Windows Teams has been upgraded recently, and the calendar has issues in it. The Teams calendar is experiencing problems, and that is the only issue I personally have.

For how long have I used the solution?

We have been working with Windows 10 for the past one year.

What was my experience with deployment of the solution?

It is quite easy to set up Windows 10, as our tech team looks after this, and since we are an OEM, we have many tech specialists. The deployment and running of tools is not an issue.

What do I think about the stability of the solution?

I have not faced any issues regarding stability or performance; any issues we have are from our end.

How are customer service and support?

The support from Microsoft is lukewarm.

How would you rate customer service and support?

Neutral

How was the initial setup?

It is quite easy to set up Windows 10, as our tech team looks after this, and since we are an OEM, we have many tech specialists. The deployment and running of tools is not an issue.

Which other solutions did I evaluate?

Pricing is an issue, as we have been looking for an AWS service that is cheaper. I have been looking at some other tools, and that will happen in the next month since we have our licenses for this month.

What other advice do I have?

We use Gmail and Outlook a lot, and other than that, we use Drive and nothing else.

We do not work with Cortana voice commands.

You just have to ask for permission. I do not handle all this.

Outlook works for us, and we mainly use Outlook and Google, and it is working well for us.

It is the time thing itself, because we have time-intensive activities, so time zone differences affect us. This is me just trying to frame what my tech team has told me.

On a scale of one to ten, I would rate Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Nitesh Saxena - PeerSpot reviewer
IT Manager at Avyaan Management
Real User
Top 5
Sep 15, 2024
Has an easy-to-handle configuration and deployment phases
Pros and Cons
  • "The product's configuration and deployment phases are easy."
  • "Sometimes, the tool gives a blue screen without any reason, and then I have to restart the system."

What is our primary use case?

I work in a BPO call center, where we only use third-party client tools to make calls. The operating system is just the best. We have nothing much more to do with the operating system, as all the work is done in the tool only.

What is most valuable?

The solution's most valuable feature is the Snip and Sketch tool in Windows 10, which is a screenshot product.

What needs improvement?

Sometimes, the tool gives a blue screen without any reason, and then I have to restart the system. It is an area where improvements are required. If the system is running or when it is getting started a blue screen appears in between. It is not a regular issue.

Connecting to customer care takes too long, making it an area where improvements are required.

For how long have I used the solution?

I have been using Windows 10 for three or four years.

How are customer service and support?

My company contacted the solution's technical support, who claimed that the blue screen appeared because some hardware failure issue might be causing the problem. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's configuration and deployment phases are easy.

The time required to deploy the solution depends on the system hardware configuration and it would take a maximum of 20 minutes to complete.

What was our ROI?

The tool is used for some basic requirements, so I don't know how we can say that Windows 10 has helped to save money. It is the basic requirement that any tool offers to its users. If we use some extra firewall or antivirus tools, then we can give the rating, but currently, Windows 10 is used for basic needs.

What's my experience with pricing, setup cost, and licensing?

The tool is cheaply priced. It is not very cheap, but one can manage its costs easily.

What other advice do I have?

I use Microsoft Defender in Windows 10. When it comes to the security part of Windows 10, sometimes it fails to update. In our company, we are using another antivirus tool that offers total security. On top of Windows 10, I have a third-party antivirus tool.

One time, I tried using Windows 11, but I was not satisfied with it because it was very heavy for my system, and my system slowed down. Performance in Windows 10 is better than Windows 11.

I have not integrated the tool with other products.

There are no AI integration projects with the tool that my company handles.

I am satisfied with the tool. After Windows 7, Windows 8 was very bad. When Windows 10 was launched, it was very good and comparable to Windows 7. The upgraded features in Windows 10 are very good.

I recommend the tool to others.

I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Darko Borovic - PeerSpot reviewer
Bussines System Administrator at Euronews
Real User
Top 5
Sep 9, 2024
Easy to use and has good features like control panel, system settings, and backup
Pros and Cons
  • "I like the solution's control panel, system settings, and backup."
  • "Windows 10 has a lot of Microsoft Widgets and preinstalled software we never use."

What is our primary use case?

Windows 10 is mostly used in our production system. We are a TV station with some software depending on an operating system. This software won't be able to start or manage in other operating systems. We were forced to use Windows 10. Since we updated that software, we switched to Windows 11.

Journalists and headquarters are using Windows 11. Some PCs in the international department use Windows 10 because some scripts and certificates still don't work as they should on Windows 11. Little by little, day by day, we are updating our software and switching to Windows 11.

What is most valuable?

I like the solution's control panel, system settings, and backup.

What needs improvement?

Windows 10 has a lot of Microsoft Widgets and preinstalled software we never use.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

Windows 10 is a very stable solution.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

Around 20 users are using Windows 10 in our organization.

I rate the solution’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

I also work with Windows 11. The hardware and operating system is easier in Windows 10. It is more fluid and easier to work with Windows 10 than on Windows 11.

How was the initial setup?

The solution’s initial setup is easy. Installing the operating system and setting up everything takes around one hour.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup an eight out of ten.

What was our ROI?

The solution is very efficient and provides value for money.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is reasonable.

What other advice do I have?

I am satisfied with the updates of Windows 10. I would advise users to choose Windows 11 because updates and support to Windows 10 will end soon.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahad Ahmed - PeerSpot reviewer
BI developer at Jubilee Life Insurance Company Ltd
Real User
Top 5
May 6, 2025
User-friendly interface boosts productivity despite frequent update challenges
Pros and Cons
  • "Windows 10 is user-friendly and intuitive."
  • "The only annoyance is the frequent updates that come almost every month or couple of months."

What is our primary use case?

I use Windows 10 as my main operating system for daily business. It is part of a couple of different systems that I use, including Linux.

What is most valuable?

Windows 10 is user-friendly and intuitive. The community is larger than that of Linux, which makes finding help easier. In terms of UI and UX, I would readily rate it 10 out of 10. It is beneficial due to its cost-effectiveness compared to other competitors like Mac and Linux.

What needs improvement?

The only annoyance is the frequent updates that come almost every month or couple of months. A couple of updates could enhance the experience overall.

For how long have I used the solution?

I have been using Windows since childhood, so for my professional experience, it has been about sixteen years.

How are customer service and support?

I have contacted Microsoft support a couple of times to address encountered errors. I am satisfied with their help.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Windows 10 is up to the mark as to what it needs to be. It takes approximately half an hour to set up and configure.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is cost-effective when compared to other competitors available such as Mac and Linux. It has different subscription models, offering various features tailored to business needs.

Which other solutions did I evaluate?

I have used Linux as well.

What other advice do I have?

Windows 10 has some AI integrations, but I haven't used them. I would rate Windows 10 seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.