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Amith Naroth Ashok - PeerSpot reviewer
Information Technology Manager at Eldoret Hospital
Real User
Jul 27, 2023
Has an inbuilt antivirus in place, but needs to work on making the updates more user-friendly
Pros and Cons
  • "With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage."
  • "The updates are not user-friendly."

What is our primary use case?

I deployed the solution for some of the end users. I also use it for communication purposes and run different pieces of software on it.

What is most valuable?

With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage. You don't have to go for an antivirus solution separately since it is inbuilt and works. Also, since one can manage networks or domains, it's easier to manage clients.

What needs improvement?

The solution's updates are an area where the solution needs to improve. The updates are a painful thing at times because they are done without testing before the releases. I have to block the updates and Windows patches. 

Speaking about the features I want to see in the future, right now, the updates which are on Windows are not deleted. It occupies a huge space in terms of GB unless manually removed from the system. They used to remove the older versions, which were not applicable, but now this is not happening. It just occupies space in the system.

For how long have I used the solution?

I have been using the solution since its launch.

Buyer's Guide
Windows 10
May 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a six out of ten since sometimes it causes some trouble.

What do I think about the scalability of the solution?

It's quite okay with upgrades, but otherwise, it automatically slows down the machine. Scalability-wise, I rate the solution a six out of ten. We use Windows 10 on a daily basis in our organization.

How are customer service and support?

Some of the logs we sent were accepted, while others do not identify the actual issue or agree with the issue. I rate the technical support a seven out of ten.

Which solution did I use previously and why did I switch?

I previously used some other solutions, and I switched to Windows 10 because of the Microsoft's input.

How was the initial setup?

The initial setup was okay. The deployment is fine. As long as you have an image, it can be done at a fast pace. The deployment can be done in thirty minutes to an hour.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is the lowest price possible and ten is the highest, I rate its pricing five since it's quite overpriced.

What other advice do I have?

I would urge others planning to use the solution to watch out for problems. With every update, there's something that is coming into its bundle, and as you analyze, it becomes difficult to run a larger number of operations.

The updates are not user-friendly because they do not show that they will not be removed from the system automatically like the previous versions of Windows. It has to be done manually. The space it occupies is too much, especially in terms of GB.

I rate the overall solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shifa Shah - PeerSpot reviewer
Data engineer at nust
Real User
Jul 18, 2023
Quite intuitive and really easy to use compared to other operating systems
Pros and Cons
  • "Windows 10's most valuable feature is that it is quite intuitive and really easy to use compared to other operating systems."
  • "Windows 10 should have less frequent updates."

What is our primary use case?

I use Windows 10 to access my browser, make text documents, and run some personal applications.

What is most valuable?

Windows 10's most valuable feature is that it is quite intuitive and really easy to use compared to other operating systems.

What needs improvement?

Windows 10 should have less frequent updates.

For how long have I used the solution?

I have been using Windows 10 for a few years.

What do I think about the stability of the solution?

So far, Windows 10 has been quite stable.

How was the initial setup?

The initial setup of Windows 10 is quite straightforward.

What other advice do I have?

Overall, I rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
May 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
Najibul Islam - PeerSpot reviewer
Senior Officer at a financial services firm with 1,001-5,000 employees
Real User
Jun 6, 2023
User-friendly, runs on multiple PCs and local support is easy to find
Pros and Cons
  • "The product is user-friendly and runs on multiple PCs."
  • "Features don't work correctly sometimes due to bugs."

What is our primary use case?

I use the built-in features of the solution. I utilize the resources to simulate different types of labs. Virtualization is another primary use case. 

What is most valuable?

The built-in Recorder helps record and store sessions that can be used afterward. The product is more user-friendly than its competitors, like Linux.

What needs improvement?

The updates keep coming in, and the frequency of Windows Updates can be reduced. Sometimes there are bugs. This makes some features not work correctly. Applications in Windows 10 also hang sometimes. 

In the future, they should check thoroughly for bugs before releasing the update. 

For how long have I used the solution?

I have been using the solution for three to four years. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. The updates and patch management need to be improved. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. 

85% of my bank uses it. 

How are customer service and support?

I would rate technical support a seven out of ten. Sometimes we take help directly from Microsoft, otherwise from local vendors. It takes a long time for a ticket to get processed.

How was the initial setup?

The initial setup is quite simple. 

What's my experience with pricing, setup cost, and licensing?

The product is reasonably priced; it's neither too high nor too low. 

What other advice do I have?

One licensed Windows 10 product can be obtained for multiple PCs; this is a significant advantage over competitors. 

I would overall rate this product a ten out of ten. This is mainly due to its superior user-friendliness. For Windows 10, local support can be found easily in my area, which is another reason for my rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Roman Danel - PeerSpot reviewer
Visiting professor at WSG Bydgoszcz
Real User
Top 20
May 26, 2024
A stable operating system with Active Directory configurations
Pros and Cons
  • "I prioritize stability and performance, so I'm accustomed to the Windows interface. When I attempt tasks on Linux, it feels unfamiliar to me. Prolonged usage, and familiarity should lead to efficiency."

    How has it helped my organization?

    I prioritize stability and performance, so I'm accustomed to the Windows interface. When I attempt tasks on Linux, it feels unfamiliar to me. Prolonged usage, familiarity should lead to efficiency.

    What is most valuable?

    Active Directory configuration for administrators makes it very easy to manage the environment in companies or universities at an enterprise level, making it possible to do everything.

    What needs improvement?

    The solution could improve the availability and compatibility of applications like Linux. Additionally, refining the file transfer process to ensure smoother transitions between different applications or systems would be beneficial. Lastly, ensuring seamless compatibility with common file formats like PowerPoint presentations could enhance user experience and efficiency on Windows platforms. It should have less frequent updates for the UI and threats. I started with Windows 95. Sometimes, there are changes in the user interface, so some services and tools are in different places than in the previous version. It takes some time to get used to it.

    The solution should improve the Windows startup process by allowing users to customise which components launch at startup is a valid one. This would give users more control over their system's performance and resource usage. Implementing a feature that allows users to easily manage startup programs and services, perhaps through a dedicated settings menu or a startup manager tool, could address this issue. This way, users could disable or enable specific applications and services according to their preferences, optimizing their system's performance and startup time. Additionally, providing clear information about the impact of each startup item on system resources could help users make informed decisions about which components to enable or disable.

    For how long have I used the solution?

    I have been using Windows for 15 years.

    What do I think about the stability of the solution?

    The product is stable.

    I rate the solution’s stability eight or nine out of ten.

    What do I think about the scalability of the solution?

    The solution’s scalability is good.

    I rate the solution’s scalability ten out of ten.

    How are customer service and support?

    The IT department, specifically the ICT team, provides support for this. Several people are involved. They manage the computer rooms, including installation and updates. A new installation is required every year because students change. I manage computers, adhering to organizational rules.

    How was the initial setup?

    The initial setup is fast.

    What's my experience with pricing, setup cost, and licensing?

    You need to pay for a license for Windows 10 every month.

    What other advice do I have?

    Windows Defender aims to provide users with a secure computing experience, and it's advisable to keep your system updated to take advantage of the latest security enhancements.

    I use a computer with only four gigabytes of RAM. There are ten nodes in my notebook. I plan to buy a new one with a huge RAM memory, but currently, only four gigabytes work in one node, while eight gigabytes work in an external computer. The system startup is very slow because the newest version of Windows requires more memory. Many services are running. It should change how Windows starts. Some components, like Skype, start automatically with Windows.

    The solution's configuration is easy.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1232808 - PeerSpot reviewer
    Solutions Engineer at a tech services company with 1,001-5,000 employees
    Real User
    May 16, 2024
    Easy to use and offers good performance
    Pros and Cons
    • "The product's initial setup phase is pretty straightforward."
    • "My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade."

    What is our primary use case?

    I use the solution in my company just to run my applications, especially the ones that are compatible with Windows 10. In our office work, we use the tool for emails, presentations, browsing the internet, and some other similar stuff.

    What is most valuable?

    The most valuable feature of the solution is the notepad.

    What needs improvement?

    My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade. I feel that the product just starts the upgrade abruptly. The aforementioned area can be considered for improvement in the product. I would like the product to reduce the frequency of updates.

    For how long have I used the solution?

    I have been using Windows 10 for about six years.

    What do I think about the stability of the solution?

    It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

    What do I think about the scalability of the solution?

    It is a very scalable solution.

    In the APEC region, around 1,000 people use the product in the company. At a global level, there are around 2,000 people using the product.

    Whether there are plans to increase the use of the product or not is something that depends on the plans that come out from our company's headquarters.

    Which solution did I use previously and why did I switch?

    Previously, I have used Windows 7. In the past, my company used to use Apple macOS, but since we wanted to standardize everything, we moved to Windows OS.


    How was the initial setup?

    The product's initial setup phase is pretty straightforward.

    The solution is deployed on the cloud.

    The solution can be deployed and can be up and running in 30 minutes, after which I can directly use the tool.

    What's my experience with pricing, setup cost, and licensing?

    My company has opted for a volume-based license.

    What other advice do I have?

    The performance offered by Windows 10 is better compared to the one offered by Windows 7.

    The security framework offered by the product is not good enough for our company, and this is one of the reasons why we are using an additional product for endpoint protection.

    One thing that I don't like about the product is when I present the product to our company's client. The clients find that they need to update without any dialogue box appearing for them asking whether they want to update it or not.

    To those who plan to use the product, I would say that they need to be careful while using free Wi Fi access.

    With regards to whether the solution supports hardware compatibility compared to its previous versions, I would say that one of the reasons why my company moved to the cloud was for compatibility, but in general I know that there is a need to refresh technology after five to eight years of its initial purchase.

    In terms of the benefits offered by the product, I would say that it is very easy to use and is very user-friendly.

    I rate the tool an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT consultant at mptechconsult
    Real User
    May 9, 2024
    The new security features are very good, and the stability is better than the previous versions
    Pros and Cons
    • "The new security features are very good."
    • "The product has some bugs."

    What is our primary use case?

    Windows 10 is an operating system that everyone in our organization uses.

    What is most valuable?

    All the features are critical. The stability of the solution is better than that of its previous versions. It has been stable in most cases. The new security features are very good.

    What needs improvement?

    The product has some bugs. The performance must be improved.

    For how long have I used the solution?

    I have been using the solution for a few years.

    What do I think about the stability of the solution?

    I rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    We have up to 1500 users. All our systems have the solution installed. We do not have any plans to increase the number of users.

    How are customer service and support?

    We’re in touch with the support team for updates, minor changes, and modifications to the operating system.

    How was the initial setup?

    The setup is very easy. It takes about 15 minutes. To install the solution, we must plug in the USB, turn on the system, and go through the installation process. It gets installed easily. There is no technicality.

    What about the implementation team?

    I can deploy the product myself. All it needs is a USB plug-in.

    What was our ROI?

    Break-even can be achieved in about a year and a half. It's a stable operating system. It allows us to use all the peripherals and accessories.

    What's my experience with pricing, setup cost, and licensing?

    Windows 10 is a one-time purchase.

    What other advice do I have?

    We've dealt with Microsoft Volume Licensing and OEM licensing. It is worth using Windows 10. It is better than Windows 8. There aren't many other options. Overall, I rate the product an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Luciano Batalha - PeerSpot reviewer
    Systems Engineer at EVONICEVONIC
    Real User
    Jan 20, 2024
    Easy to set up, highly scalable and compatible with all applications
    Pros and Cons
    • "It is compatible with most of the applications I use like Office."
    • "Windows needs to improve the memory process—memory management. Sometimes, it consumes too much."

    What is our primary use case?

    I use it for work purposes on my laptop like Outlook, Excel, and so on. 

    What is most valuable?

    It is compatible with most of the applications I use like Office. 

    What needs improvement?

    Windows needs to improve the memory process—memory management.   Sometimes, it consumes too much.

    For how long have I used the solution?

    I have been using Windows for five years. 

    What do I think about the stability of the solution?

    The stability is not bad. I would rate the stability a six out of ten because you need to restart Windows because Windows doesn't manage memory in the best way.

    The operating system, if you don't restart it, will slow down.

    What do I think about the scalability of the solution?

    I would rate the scalability a ten out of ten. There are 22 end users in my company using it.

    We have plans to increase the number of users, and it is regularly used. 

    How was the initial setup?

    The initial setup is simple. It's user-friendly.

    What about the implementation team?

    We can do it in-house. So we only need to put the CD in the laptop, and it's next, next, next. It's very simple.

    It took around 30 minutes to install. It can be deployed on-premises or in the cloud. You can create a virtual machine with Windows 10.

    What's my experience with pricing, setup cost, and licensing?

    It is not expensive. The licensing costs are okay. I would rate the pricing a seven out of ten, with one being cheap and ten being expensive.

    What other advice do I have?

    Overall, I would rate it a ten out of ten. Because in the world, it's the most used OS in all companies. It's compatible with all applications.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Anita Brüggemann - PeerSpot reviewer
    System Administrator at emco Bautechnik GmbH
    Real User
    Top 5Leaderboard
    Jan 18, 2024
    Powerful and fast
    Pros and Cons
    • "The product is powerful and fast."
    • "Patch management could be improved."

    What is most valuable?

    It’s the most used system worldwide. The product is powerful and fast. Everybody is working with it.

    What needs improvement?

    Patch management could be improved.

    For how long have I used the solution?

    I have been using the solution for three years.

    What do I think about the stability of the solution?

    The tool is perfectly stable.

    How are customer service and support?

    We have a licensed partner that provides local support in Germany. I rate the support an eight to nine out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was easy. The deployment took about 20 to 30 minutes.

    What was our ROI?

    The solution is worth the money it costs.

    What's my experience with pricing, setup cost, and licensing?

    The solution’s pricing is average.

    What other advice do I have?

    We might upgrade to Windows 11 by the end of this year because the support provided for Windows 10 might end soon. Overall, I rate the tool an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Virimai Mare - PeerSpot reviewer
    L3 Engineer at Momentum Metropolitan Holdings Limited
    Real User
    Jan 18, 2024
    A user-friendly solution that can be used to send emails and communicate with peers
    Pros and Cons
    • "Windows 10 is more user-friendly and has most of the things I want."
    • "The solution’s security and stability could be improved."

    What is our primary use case?

    I use Windows 10 for my day-to-day work facilities. I use the solution on my desktop to send emails and communicate with my peers.

    What is most valuable?

    Windows 10 is more user-friendly and has most of the things I want. If I want to learn something, it's much easier with the solution.

    What needs improvement?

    The solution’s security and stability could be improved.

    For how long have I used the solution?

    I have been using Windows 10 for around three years.

    What do I think about the stability of the solution?

    I rate the solution an eight out of ten for stability.

    How was the initial setup?

    The solution’s initial setup is straightforward.

    What about the implementation team?

    The solution was deployed in-house.

    What other advice do I have?

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    UdaySiddu - PeerSpot reviewer
    Software Consultant at a tech vendor with 10,001+ employees
    Real User
    Top 5Leaderboard
    Jan 16, 2024
    A user-friendly tool that offers an exceptional level of stability
    Pros and Cons
    • "The product's initial setup phase is a ten out of ten, where ten means that it needs an easy setup process."
    • "In Microsoft Windows 10, screen sharing is an area of concern where improvements are needed, as such an option is not user-friendly."

    What is our primary use case?

    I use the solution in my company since, in our day-to-day life, we need Windows OS to operate and open different types of applications, like Microsoft Office, Microsoft 365, and Outlook.

    How has it helped my organization?

    From a benefit perspective, I rate the Windows OS a ten out of ten.

    What is most valuable?

    The most valuable feature of the product is that it is a user-friendly tool with all the basic features, especially compared to other operating systems.

    What needs improvement?

    Remote access should be improved in the product. In Microsoft Windows 10, screen sharing is an area of concern where improvements are needed, as such an option is not user-friendly. If I want to connect another user to my laptop or computer, it should be easy to connect.

    Microsoft must automate the part involving patch updates for Windows 10.

    For how long have I used the solution?

    I have been using Windows 10 for five years.

    What do I think about the stability of the solution?

    It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

    What do I think about the scalability of the solution?

    It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

    More than 100 users in my company use the product.

    There are no plans to increase the use of the solution in the future.

    How are customer service and support?

    I rate the technical support an eight out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The product's initial setup phase is a ten out of ten, where ten means that it needs an easy setup process.

    I rate the product's deployment phase a seven out of ten, where one is easy to process, and ten is difficult to process. Every time when our company receives patch updates, the management needs to update it manually.

    The solution is deployed on an on-premises model.

    What's my experience with pricing, setup cost, and licensing?

    Windows 10 is a cheaply priced product.

    What other advice do I have?

    I recommend the solution to those who plan to use it as it is a user-friendly product that anyone can use.

    I rate the overall product a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2026
    Buyer's Guide
    Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.