I use the solution in my company just to run my applications, especially the ones that are compatible with Windows 10. In our office work, we use the tool for emails, presentations, browsing the internet, and some other similar stuff.
Solutions Engineer at a tech services company with 1,001-5,000 employees
Easy to use and offers good performance
Pros and Cons
- "The product's initial setup phase is pretty straightforward."
- "My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the notepad.
What needs improvement?
My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade. I feel that the product just starts the upgrade abruptly. The aforementioned area can be considered for improvement in the product. I would like the product to reduce the frequency of updates.
For how long have I used the solution?
I have been using Windows 10 for about six years.
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What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
In the APEC region, around 1,000 people use the product in the company. At a global level, there are around 2,000 people using the product.
Whether there are plans to increase the use of the product or not is something that depends on the plans that come out from our company's headquarters.
Which solution did I use previously and why did I switch?
Previously, I have used Windows 7. In the past, my company used to use Apple macOS, but since we wanted to standardize everything, we moved to Windows OS.
How was the initial setup?
The product's initial setup phase is pretty straightforward.
The solution is deployed on the cloud.
The solution can be deployed and can be up and running in 30 minutes, after which I can directly use the tool.
What's my experience with pricing, setup cost, and licensing?
My company has opted for a volume-based license.
What other advice do I have?
The performance offered by Windows 10 is better compared to the one offered by Windows 7.
The security framework offered by the product is not good enough for our company, and this is one of the reasons why we are using an additional product for endpoint protection.
One thing that I don't like about the product is when I present the product to our company's client. The clients find that they need to update without any dialogue box appearing for them asking whether they want to update it or not.
To those who plan to use the product, I would say that they need to be careful while using free Wi Fi access.
With regards to whether the solution supports hardware compatibility compared to its previous versions, I would say that one of the reasons why my company moved to the cloud was for compatibility, but in general I know that there is a need to refresh technology after five to eight years of its initial purchase.
In terms of the benefits offered by the product, I would say that it is very easy to use and is very user-friendly.
I rate the tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT consultant at mptechconsult
The new security features are very good, and the stability is better than the previous versions
Pros and Cons
- "The new security features are very good."
- "The product has some bugs."
What is our primary use case?
Windows 10 is an operating system that everyone in our organization uses.
What is most valuable?
All the features are critical. The stability of the solution is better than that of its previous versions. It has been stable in most cases. The new security features are very good.
What needs improvement?
The product has some bugs. The performance must be improved.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
We have up to 1500 users. All our systems have the solution installed. We do not have any plans to increase the number of users.
How are customer service and support?
We’re in touch with the support team for updates, minor changes, and modifications to the operating system.
How was the initial setup?
The setup is very easy. It takes about 15 minutes. To install the solution, we must plug in the USB, turn on the system, and go through the installation process. It gets installed easily. There is no technicality.
What about the implementation team?
I can deploy the product myself. All it needs is a USB plug-in.
What was our ROI?
Break-even can be achieved in about a year and a half. It's a stable operating system. It allows us to use all the peripherals and accessories.
What's my experience with pricing, setup cost, and licensing?
Windows 10 is a one-time purchase.
What other advice do I have?
We've dealt with Microsoft Volume Licensing and OEM licensing. It is worth using Windows 10. It is better than Windows 8. There aren't many other options. Overall, I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cloud Product Specialist at PT. DATACOMM DIANGRAHA
Provides multitasking features and a user-friendly UI
Pros and Cons
- "The solution provides multitasking features."
- "The solution's resource usage for the user could be improved."
What is our primary use case?
The solution is mostly used by our employees for their daily office work. We use the solution in the IT industry.
What is most valuable?
The solution provides multitasking features. We use Windows 10 because our employees are more familiar with Windows than Linux. Windows 10 is more user-friendly than Linux.
What needs improvement?
The solution's resource usage for the user could be improved. Somehow, we cannot control the usage in the back end. We cannot control what the user has installed in their system. Sometimes, there is a spike in the solution's usage. We are not using the solution's security feature because we got a report from our security team that it is not quite good.
For how long have I used the solution?
I have been using the solution for four to five years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
Around 15 users are using the solution in our organization.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The solution’s initial setup is easy. The deployment takes less than one hour.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup an eight out of ten.
What was our ROI?
The biggest value we get from Windows 10 is its compatibility and user-friendly UI.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive.
What other advice do I have?
In Windows 10, we have Windows Defender for security. We haven't faced any compatibility issues with Windows 10, and it works normally with our system. I would recommend the solution to other users because most people are familiar with Windows.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Visiting professor at WSG Bydgoszcz
A stable operating system with Active Directory configurations
Pros and Cons
- "I prioritize stability and performance, so I'm accustomed to the Windows interface. When I attempt tasks on Linux, it feels unfamiliar to me. Prolonged usage, and familiarity should lead to efficiency."
How has it helped my organization?
I prioritize stability and performance, so I'm accustomed to the Windows interface. When I attempt tasks on Linux, it feels unfamiliar to me. Prolonged usage, familiarity should lead to efficiency.
What is most valuable?
Active Directory configuration for administrators makes it very easy to manage the environment in companies or universities at an enterprise level, making it possible to do everything.
What needs improvement?
The solution could improve the availability and compatibility of applications like Linux. Additionally, refining the file transfer process to ensure smoother transitions between different applications or systems would be beneficial. Lastly, ensuring seamless compatibility with common file formats like PowerPoint presentations could enhance user experience and efficiency on Windows platforms. It should have less frequent updates for the UI and threats. I started with Windows 95. Sometimes, there are changes in the user interface, so some services and tools are in different places than in the previous version. It takes some time to get used to it.
The solution should improve the Windows startup process by allowing users to customise which components launch at startup is a valid one. This would give users more control over their system's performance and resource usage. Implementing a feature that allows users to easily manage startup programs and services, perhaps through a dedicated settings menu or a startup manager tool, could address this issue. This way, users could disable or enable specific applications and services according to their preferences, optimizing their system's performance and startup time. Additionally, providing clear information about the impact of each startup item on system resources could help users make informed decisions about which components to enable or disable.
For how long have I used the solution?
I have been using Windows for 15 years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability eight or nine out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good.
I rate the solution’s scalability ten out of ten.
How are customer service and support?
The IT department, specifically the ICT team, provides support for this. Several people are involved. They manage the computer rooms, including installation and updates. A new installation is required every year because students change. I manage computers, adhering to organizational rules.
How was the initial setup?
The initial setup is fast.
What's my experience with pricing, setup cost, and licensing?
You need to pay for a license for Windows 10 every month.
What other advice do I have?
Windows Defender aims to provide users with a secure computing experience, and it's advisable to keep your system updated to take advantage of the latest security enhancements.
I use a computer with only four gigabytes of RAM. There are ten nodes in my notebook. I plan to buy a new one with a huge RAM memory, but currently, only four gigabytes work in one node, while eight gigabytes work in an external computer. The system startup is very slow because the newest version of Windows requires more memory. Many services are running. It should change how Windows starts. Some components, like Skype, start automatically with Windows.
The solution's configuration is easy.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
The ease of operating it boosts my productivity
Pros and Cons
- "It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity."
- "The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple."
What is our primary use case?
I have used it for sports, gaming and mainly Googling.
What is most valuable?
It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity.
What needs improvement?
The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple.
For how long have I used the solution?
I have been using Windows 10 for the past two years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10. It would have been better if there was a single ecosystem, similar to Mac and made it easy to share the files with other devices .
What do I think about the scalability of the solution?
The scalability is fine and helps you to synchronize the files and folders on cloud
How are customer service and support?
I had an issue with Windows 10, so I contacted support from the US initially due to my location, but eventually found effective assistance from the support team in Saudi Arabia.
Which solution did I use previously and why did I switch?
I have used Mac and Linux and switched from the same, because we had Microsoft tablets at our work.
How was the initial setup?
It was easy, similar to other products. The product was already deployed in the laptop
What's my experience with pricing, setup cost, and licensing?
The price strategy is fine and there are no additional costs involved.
Which other solutions did I evaluate?
I evaluated Apple, but Windows offered more features.
What other advice do I have?
Windows 10 offers faster performance and longer battery life compared to competitors. I would rate it 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Personal Banker at HDFC Bank
A user-friendly solution that provides good stability and performance
Pros and Cons
- "Windows 10 is a user-friendly solution that has good stability and performance."
- "Windows 10 should provide more frequent updates."
What is our primary use case?
I have used Windows 10 in my multiple roles. I used to manage the operating system from an operational point of view. Later, I used to prepare a design document for the security configuration.
What is most valuable?
Windows 10 is a user-friendly solution that has good stability and performance.
What needs improvement?
Windows 10 should provide more frequent updates.
For how long have I used the solution?
I have been using Windows 10 for many years.
What do I think about the stability of the solution?
I rate Windows 10 a nine or ten out of ten for stability.
What do I think about the scalability of the solution?
More than 2,00,000 users use the solution extensively in our organization.
How was the initial setup?
The solution’s initial setup is very straightforward.
What about the implementation team?
The solution was implemented through an in-house team. Normally, we have a golden image used across the organization and then implement that.
What other advice do I have?
I would recommend Windows 10 to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System and network security engineer at Central Bank of Nigeria
Ensures an increase in the productivity of its users
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use, making it a user-friendly product."
- "It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times."
What is our primary use case?
I use Windows 10 in my company as an operating system to install applications, and then we use the applications to do what we need to do. The tool helps our company use browsers to surf the internet. With Windows 10, there are office tools that help users to work.
How has it helped my organization?
The tool's use increased productivity in our company because its users don't need any training to get started with the solution.
What is most valuable?
The most valuable feature of the solution is that it is easy to use, making it a user-friendly product.
What needs improvement?
Windows 10 has already been moved to Windows 11, but of course, they are more or less the same tool. Windows 10 can do something to make the tool available without the need to boot it. It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times.
For how long have I used the solution?
I have been using Windows 10 since its inception. I believe I have been using the product for six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
Around 8,000 users in my company use the product. Even if my company plans to expand the use of the solution, we will do it at a slow pace.
How are customer service and support?
My company pays to get premium support from Microsoft.
Which solution did I use previously and why did I switch?
My company has experience with Windows XP, Windows 7, Windows Vista, Windows 8, and Windows 11. My company kept upgrading to the latest version of the solution.
How was the initial setup?
The product's initial setup phase was easy.
You need to have Windows OS in place for the product's deployment phase. If you're doing the deployment online, you can download the tool. If you don't take care of the deployment online, you need a bootable device.
The solution can be deployed in 20 to 30 minutes, depending on your internet strength.
Around five to ten people are required to take care of the product's deployment and maintenance phases.
What about the implementation team?
The installation phase of the product can be managed by oneself.
What's my experience with pricing, setup cost, and licensing?
I am not part of the vendor management team, so I don't know the product's price, but I know that my company has an enterprise agreement with Microsoft.
What other advice do I have?
The performance of the product is good.
The product is easy to use and is straightforward.
I rate the overall tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Design engineer at a construction company with 201-500 employees
Integration capabilities and user interface drive operational efficiency
Pros and Cons
- "Windows 10 provides integration capabilities and operational efficiency."
- "Windows is considered overpriced, especially given the normal software functionalities."
What is our primary use case?
Windows 10 is the operating system for our entire organization.
What is most valuable?
Windows 10 provides integration capabilities and operational efficiency. The user interface, ease of deployment, and pricing are appreciated. It is the most common operating system, and people like it as there are no particular problems or issues.
What needs improvement?
The areas of firewall, antivirus, and similar features could be improved as they are not very strong.
For how long have I used the solution?
I have been using Windows for many years.
What was my experience with deployment of the solution?
No major problems; right now, deployment is pretty good.
What do I think about the stability of the solution?
I haven't faced any major downtime issues.
How are customer service and support?
Our organization is quite satisfied with Microsoft's support.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation is pretty good with no big problems.
What's my experience with pricing, setup cost, and licensing?
Windows is considered overpriced, especially given the normal software functionalities.
Which other solutions did I evaluate?
Apple products are much better, but they are more expensive.
What other advice do I have?
I would prefer to remain anonymous. I would rate the overall solution an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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