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Sr Data Governance Architect at Mresult
Real User
Jan 16, 2024
A stable solution that has a good user interface and knowledgeable technical support
Pros and Cons
  • "The user interface is good."
  • "The on-premise product is costly."

What is our primary use case?

It is an operating system. I use it for browsing on Google. I use it for my work and personal reasons.

What is most valuable?

The user interface is good.

What needs improvement?

The on-premise product is costly. It would be good if the product’s price were reduced.

For how long have I used the solution?

I have been using the solution for a few years.

Buyer's Guide
Windows 10
August 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

I rate the product’s scalability a seven out of ten. We have more than 100 users. We might increase the usage in the future.

How are customer service and support?

I have heard from my administrator that the support is knowledgeable. We can find everything in the documentation.

How was the initial setup?

The tool is easy to deploy. We need a separate license for Microsoft 365. The solution can be deployed on-premises and on the cloud.

What about the implementation team?

The deployment was done by a consultant.

What other advice do I have?

I will recommend the product to others. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Erick  Karanja - PeerSpot reviewer
Technical Lead at Cellulant Kenya
Real User
Nov 7, 2023
A stable and easy-to-deploy solution that is faster and much more advanced than other products
Pros and Cons
  • "The solution is faster compared to other operating systems I have used."
  • "The product must reduce the number of updates."

What is our primary use case?

I use the solution for my daily work.

What is most valuable?

The solution is faster compared to other operating systems I have used. It is much more advanced than Windows 7 and Windows XP.

What needs improvement?

The product must reduce the number of updates. When a company uses an operating system, the employees must adapt it. It can release more versions instead of giving so many updates.


For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten. It has a lot of updates. We need to wait till the updates are completed.

What do I think about the scalability of the solution?

I am the only user.

Which solution did I use previously and why did I switch?

I have used Fedora. It's my favorite product. I switched to Windows 10 because of our company’s policy.

How was the initial setup?

The setup is very straightforward. The deployment takes one hour. We just download the file, burn it into a disc, and boot the machine or the hard drive.

What about the implementation team?

I can deploy the product myself.

What other advice do I have?

I highly recommend the solution to others. Overall. I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
August 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,924 professionals have used our research since 2012.
Solution Architect at Hw
Real User
Top 20
Nov 2, 2023
A user-friendly interface with a variety of features and robust security but with significant update-related issues and forced system updates
Pros and Cons
  • "Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall."
  • "Sometimes, upgrades may fail, leading to system crashes or other unexpected issues."

What is our primary use case?

We made the transition to Windows 11 for our daily use, and we've found it to be a more efficient and lighter operating system. It appears to offer improved security and flexibility.

What is most valuable?

Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall. It's a stable system overall.

What needs improvement?

Sometimes, upgrades may fail, leading to system crashes or other unexpected issues. There have been instances of performance concerns and occasional hiccups when dealing with Huawei's customized version of Windows 10.

For how long have I used the solution?

I have been using it for four years.

How are customer service and support?

I would rate its support services eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

It falls within the average price range; it's not particularly cheap or expensive.

What other advice do I have?

Overall, I would rate it seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kaveesha Liyanage - PeerSpot reviewer
Student at University of Huddersfield
Real User
Jul 26, 2023
An affordable solution, but UI features need improvement
Pros and Cons
  • "The solution's price is affordable."
  • "The solution's UI could be better."

What is our primary use case?

We use the solution to run a few applications.

What needs improvement?

The solution's UI could be better.

For how long have I used the solution?

I have been using the solution since 2022.

What do I think about the stability of the solution?

I rate the solution's stability a six out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a five out of ten.

Which solution did I use previously and why did I switch?

I have used Windows 8 before.

How was the initial setup?

The solution's initial setup process works fine. It takes five minutes to complete.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

The solution's price is affordable. We purchase its yearly license.

What other advice do I have?

I rate the solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manish Ayani - PeerSpot reviewer
Cyber Security Specialist at Nueva Solutions
Real User
Jul 26, 2023
Easy-to-use solution with a good user interface
Pros and Cons
  • "Windows 10 is easy to use with a good user interface."
  • "I would like to get less frequent updates from Windows 10."

What is our primary use case?

Windows 10 can be used for admin tasks, developing, gaming, etc.

What is most valuable?

Windows 10's operating system is quite popular. Windows 10 is easy to use with a good user interface.

What needs improvement?

I would like to get less frequent updates from Windows 10.

For how long have I used the solution?

I have been using Windows 10 for 18 to 20 years.

What do I think about the stability of the solution?

I rate Windows 10 an eight out of ten for stability.

What do I think about the scalability of the solution?

Windows 10 is a scalable solution. Approximately 50 to 60 users are using the software in our company.

How was the initial setup?

Windows 10 has an easy setup.

What about the implementation team?

The deployment of Windows 10 takes about 20 minutes. The solution can be deployed on the cloud and on-prem as well. One or two people are required for the maintenance of the solution.

What was our ROI?

We have seen a return on investment with Windows 10.

What other advice do I have?

Overall, I rate Windows 10 a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT specialist at IGFEJ
Real User
Jul 18, 2023
There are many ways to find files and programs, but it should have more native compatibility with Linux applications
Pros and Cons
  • "For the most part, Windows 10 is the same as earlier versions of the operating system, but there are more ways to find files and programs. It's user-friendly."
  • "Windows 10 could be more compatible with Linux-based programs. We would prefer to use Linux, but we need human support. Our leaders decided to go that way. They prefer to pay more for Microsoft because they believe it offers a better value."

What is our primary use case?

We use Windows 10 to run various applications. Most of our applications are web-based. We have very few client-server applications. 

What is most valuable?

For the most part, Windows 10 is the same as earlier versions of the operating system, but there are more ways to find files and programs. It's user-friendly.

What needs improvement?

Windows 10 could be more compatible with Linux-based programs. We would prefer to use Linux, but we need human support. Our leaders decided to go that way. They prefer to pay more for Microsoft because they believe it offers a better value. 

For how long have I used the solution?

I have used Windows 10 for more than five years. 

What do I think about the stability of the solution?

Windows 10 is stable. I have only gotten a blue screen one or two times. It's rare. 

How was the initial setup?

Installing Windows 10 is straightforward because we've used the other Windows operating systems, so it isn't hard for our engineers to configure the machines. 

What other advice do I have?

I rate Windows 10 seven out of 10. Other operating systems are excellent but harder to use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Support at Za irery
Real User
Leaderboard
Jul 18, 2023
It's easy to use and set up
Pros and Cons
  • "Windows 10 is easy to use. I like the built-in antivirus features."
  • "PowerShell could be improved."

What is our primary use case?

I use Windows 10 as an operating system for running applications. We have more than 300 employees. Almost all of them are running Windows 10

What is most valuable?

Windows 10 is easy to use. I like the built-in antivirus features. 

What needs improvement?

PowerShell could be improved. 

For how long have I used the solution?

I have used Windows 10 for 10 years.

What do I think about the stability of the solution?

Windows 10 is stable. 

How are customer service and support?

Microsoft's support is good, but it takes them a long time to respond. 

How was the initial setup?

Windows 10 is easy to set up.

What other advice do I have?

I rate Microsoft Windows 10 an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kamau Mwangi - PeerSpot reviewer
Information Systems Manager at Kijabe Hospital
Real User
Jul 18, 2023
A stable solution with a good interface and navigation
Pros and Cons
  • "I am impressed with the tool's interface and navigation."
  • "The tool needs to include NetMeeting which helps people to collaborate."

What is most valuable?

I am impressed with the tool's interface and navigation. 

What needs improvement?

The tool needs to include NetMeeting which helps people to collaborate. 

For how long have I used the solution?

I have been using the solution since its launch. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a six out of ten. My company has around 600 users for the tool. 

How was the initial setup?

The tool's initial setup is very complex. You have to insert the disc and copy the files. We use the tool's desktop version. 

What about the implementation team?

We have IT teams who are capable of the product's installation. 

What's my experience with pricing, setup cost, and licensing?

The product's commercial pricing is high. 

What other advice do I have?

I would rate the product an eight out of ten. We have a team of four people who manage the tool. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2161185 - PeerSpot reviewer
Senior Manager - Infrastructure Managed Services at a wholesaler/distributor with 10,001+ employees
Real User
Jul 18, 2023
A fast and user-friendly product with a good interface
Pros and Cons
  • "The interface is good, and the product is very user-friendly."
  • "AI tools like ChatGPT should be integrated into the solution."

What is our primary use case?

I use the product for my office work.

What is most valuable?

Windows Search is fast and helpful. The solution performs well. The interface is good, and the product is very user-friendly.

What needs improvement?

AI tools like ChatGPT should be integrated into the solution.

For how long have I used the solution?

I have been using the solution for two to three years.

What do I think about the stability of the solution?

I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability an eight out of ten. Around 90,000 employees use the product in our organization. We use the product almost every minute.

How are customer service and support?

Microsoft Knowledge Base is very good. I get solutions to all my queries. Most of the users do not need to contact technical support.

How was the initial setup?

The initial setup is easy. I rate the ease of the initial setup a ten out of ten.

What about the implementation team?

We deployed the solution with an in-house IT team. One person can deploy the solution in around 25 minutes.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise-level license to use the product. The product is moderately priced. I rate the pricing a five out of ten.

What other advice do I have?

Microsoft PowerPoint should have more templates. Microsoft Excel should have more statistical formulas. Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Solutions Architect at nds Netzwerksysteme GmbH
Real User
Apr 14, 2023
Reliable and well-known, but licensing could be improved
Pros and Cons
  • "The usability is satisfactory."
  • "Windows explorer does not support two windows systems."

What is our primary use case?

While we use this solution, we also sell it. 

We sell Windows, and we install it for our customers.

How has it helped my organization?

I don´t think that Windows 10 has improved our organization. In fact, Microsoft has reached a standard in nearly all branches to be the standard OS for the most common things. So nearly in every branch we sell PCs or sell maintenance we have to do it with Microsoft Software, especially with Microsoft OS.

What is most valuable?

It is well-known. I use it because everyone is using it.

The usability is satisfactory.

What needs improvement?

Windows explorer does not support two Windows systems. For example, in Mac OS, you can open tabs such as your windows browsers, and you can switch between devices or file systems. This can't be done in Windows Explorer. You have to open two separate windows and you can only do this when your monitor is large enough, or if you have more than one monitor.

The licensing should be more flexible.

For how long have I used the solution?

I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

Windows 10 is a stable product.

What do I think about the scalability of the solution?

Windows 10 is now nearly also over eight years old. One of the main topics that help this OS to be so popular is, that most software that is written on this planet is working with, that nearly every device that has a USB connection could be recognized by your computer. Windows 10 is stable and has good scalability.

How are customer service and support?

We have not reached out to technical support. If Windows has a problem, we can usually fix it ourselves. We also rely on Google for assistance.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

In private, I use Mac OS, which I prefer to Windows 10.

I have used several operating systems, as well as Outlook, Microsoft Office, and Microsoft Planner.

How was the initial setup?

I do not install this solution, my technical colleagues install it.

What about the implementation team?

We implemented the solution in-house.

What was our ROI?

As I mentioned above, Microsoft doesn´t give resellers the opportunity to gain real money with the product itself. Microsoft wants the partners to build themselves some solutions around their ecosystem. But Microsoft did not understand, that most resellers are not inevitably software programmers or designers. Most of the resellers are solution providers in a maybe "older" category of service.

What's my experience with pricing, setup cost, and licensing?

The licensing fees could be more flexible.

Some of the issues we're having are when your company wants a license or when we don't know if that license can be merged. It is extremely difficult for Microsoft as a company because Microsoft is based in the United States and we live in Germany. We also have other options available here. In this regard, Microsoft is very rigid and unforgiving.

Which other solutions did I evaluate?

On the OS side, you have no choice. You are heavily connected to the facto standard from Microsoft. Also in the matter of email client systems, if you use an exchange, you can't use other email client systems with the same comfort. The same when it comes to office programs.

What other advice do I have?

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.