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Team Leader at a recruiting/HR firm with 10,001+ employees
Real User
Aug 2, 2021
Stable, easy and quick to install, good enterprise support but the Windows support needs improvement
Pros and Cons
  • "As a Microsoft Tester, I like enabling the Microsoft Hyper-V and running the Virtual Machines for testing purposes."
  • "If Microsoft could find a way to better manage updates and patches, that could be more useful for end users, which would be good."
  • "From a user's perspective, it's not a good experience."

What is most valuable?

As a Microsoft Tester, I like enabling the Microsoft Hyper-V and running the Virtual Machines for testing purposes.

I like Windows products.

What needs improvement?

Some time ago we had Windows Forms, but it did not perform well enough and Microsoft ended up terminating that area of the business.

I believe that it would be beneficial to introduce Windows Forms back into the solution to have a better experience transitioning from a desktop to a mobile version.

Currently, we are experiencing a lot of activities from hackers. People trying to break into the networks to access our data. This is an issue that is causing concern. I don't see a way of making it better or different. This became a large business for hackers. 

It would be great to have a more secure interface, especially in a business environment of critical content. For example, our company has a very high level of governance and security procedures.

There are many updates on a monthly basis. I understand that is how Microsoft helps their customers to manage and be secure with regard to Cyberattacks that we may experience. From a user's perspective, it's not a good experience. From an IT perspective, I know how important those things are.

It should be something that runs more in the background where it is not seen and has less of an impact than they usually have.

When we roll out any Microsoft patch across the Network which is done every Thursday, it had not seen a few computers having issues. That's bringing us X amount of work because we need to remediate the user's issue and all those things.

If Microsoft could find a way to better manage updates and patches, that could be more useful for end users, which would be good.

From an IT perspective, I would like something similar to Splunk where it has some type of visibility, or provide the user with power, or something that we could enable. For example, if we were attacked, we could enable something or download something as a part of the Microsoft portfolio to provide us with more visibility about the threat that is floating around.

For how long have I used the solution?

I have been working with Windows 10 since it's been on the market.

What do I think about the stability of the solution?

My opinion is that Windows 10 is very stable.

Buyer's Guide
Windows 10
July 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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How are customer service and support?

I have not had many opportunities to contact technical support but have a few times.

My last contact with them was regarding server versions, which involved Exchange 2013, and few other things, and also about Windows 10 support.

My experience with enterprise support was good and we didn't have any issues, but specifically with Windows 10, it's wasn't a good experience.

Microsoft should have the same level of service. I was expecting more from Microsoft.

Which solution did I use previously and why did I switch?

We are also working with all Microsoft operational systems, from Windows 10 to Windows Servers, Active Directory, and Office 365.

How was the initial setup?

I have worked with Windows since Windows 95 and it has changed a lot. It is very quick to deploy.

It is different when you analyze things and think in a more technical way, but even a non-technical person could install Windows from scratch with no issues.

What other advice do I have?

I am currently studying for Microsoft Administrator, but I don't have hands-on experience with Key Vault.

I would recommend Windows 10 to others who are interested in using it.

The Microsoft portfolio is quite large. It is difficult to think of what Microsoft hasn't already developed so far.

I would rate Windows 10 a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1428423 - PeerSpot reviewer
Head of Technical Support at a real estate/law firm with 51-200 employees
Real User
Jul 11, 2021
Easy to use, stable, but performance could improve
Pros and Cons
  • "Windows 10 is easier for people to learn than other alternative solutions, and Microsoft has been doing a very good job recently with updates and integrations, such as the collaboration with Ubuntu."
  • "Windows 7 and Windows 10 are identical. However, Windows 10 is the slowest of all the variants. You need to use a solid-state drive if you are going to run Windows. Otherwise, once you install it, and give it some time it is going to slow your whole system down. Especially if you are using the internet, it is going to slow your system down fast. Additionally, it could be more secure as Windows 10 is more vulnerable to viruses."
  • "Windows 10 is the slowest of all the variants. You need to use a solid-state drive if you are going to run Windows."

What is our primary use case?

The solution is used as an operating system for running applications, such as email, spreadsheets, file sharing, and Oracle.

Additionally, we use Windows because it is a requirement of both applications and for many businesses. Windows is at the center of the application. We use it for the POS applications that run on Navision ERP from Microsoft. 

What is most valuable?

Windows 10 is easier for people to learn than other alternative solutions. Microsoft has been doing a very good job recently with updates and integrations, such as the collaboration with Ubuntu.

What needs improvement?

Windows 7 and Windows 10 are identical. However, Windows 10 is the slowest of all the variants. You need to use a solid-state drive if you are going to run Windows. Otherwise, once you install it, and give it some time it is going to slow your whole system down. Especially if you are using the internet, it is going to slow your system down fast. Additionally, it could be more secure as Windows 10 is more vulnerable to viruses. 

This solution is very different from Linux where everything that you run is a process. Windows is not as fast as Linux, it is slower when you run processes, but Windows has something that attracts you to it and I think it is because of familiarity.

Microsoft monitors what you are doing. If they removed telemetry, Cortana, and other snooping tactics it would be a lot faster. The updates have to be watched because they can have some surprises related to the gathering of information.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have approximately 600 systems running Windows.

How are customer service and technical support?

We have not used support from Microsoft. 

Which solution did I use previously and why did I switch?

We have previously used Windows 7, Windows Server, and Linux.

How was the initial setup?

The installation is easy and is very fast.

What about the implementation team?

We have a team of 20 that does the maintenance and deployment of this solution.

What's my experience with pricing, setup cost, and licensing?

There is a one-time license purchase for Windows 10.

Which other solutions did I evaluate?

I have evaluated Windows 11.

What other advice do I have?

I would prefer Linux to Microsoft. However, Microsoft is releasing Windows 11 and they have made some great advancements. We will see in the near future the new features.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
July 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
Student at Xavier Institute of Engineering
Real User
May 30, 2024
A reliable, high performing and user-friendly operating system for daily operations
Pros and Cons
  • "Windows 10 is user friendly and is a high performing solution."
  • "The security features in Windows 10 can be improved."

What is our primary use case?

The solution is being used for our daily operations, for some web browsing, some learning purposes, and also documentation purposes. 

What is most valuable?

Windows 10 is user friendly and is a high performing solution. The solution is compatible with the new system but it does not support outdated systems. 

What needs improvement?

The security features in Windows 10 can be improved. 

The pricing of the solution can be made cheaper. 

For how long have I used the solution?

I have been using Windows 10 for more than four years. 

What do I think about the stability of the solution?

Windows 10 is a highly stable solution. I rate the stability of the solution a ten out of ten. 

What do I think about the scalability of the solution?

Almost everyone in my organisation uses Windows 10. The scalability of the solution is an eight out of ten. 

How was the initial setup?

Windows 10's initial setup is straightforward. The solution was deployed in a minute. For the deployment, a USB drive or a boot drive or desk is required and you need to install an operating system.

What's my experience with pricing, setup cost, and licensing?

The organisation where I work provide me with the licensed version of Windows 10 but personally, I have used the pilot advance version. 

What other advice do I have?

I advise others to use Windows 10 because it is not complex and it is very user-friendly.

Overall I rate the solution a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Application Manager at Skyvera
Real User
May 26, 2024
Makes it easy to access the taskbar section and browser tabs
Pros and Cons
  • "Windows 10 makes it easy to access the taskbar section and browser tabs. Additionally, I can easily access and use applications. I find the task manager valuable, as I can quickly access it and turn off applications I don't want to use. Having a default Windows security feature makes it easy to engage."

    What is most valuable?

    Windows 10 makes it easy to access the taskbar section and browser tabs. Additionally, I can easily access and use applications. I find the task manager valuable, as I can quickly access it and turn off applications I don't want to use. Having a default Windows security feature makes it easy to engage.

    What needs improvement?

    The solution could have AI-driven functionality and voice integration features.

    How was the initial setup?

    The initial setup is fair and takes 30-45 minutes, depending on the PC involved.

    What other advice do I have?

    Every few days, a new Windows update is released. It contains errors. It's often sold out, so it's hard to get. It practically sells itself. It's the go-to for PCs, and it's stable. It's worth a couple of hundred dollars for users.

    Windows 10 includes features that allow it to run with various types of products and envision their capacity, so be sure to save it.

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sr Data Governance Architect at Mresult
    Real User
    Jan 16, 2024
    A stable solution that has a good user interface and knowledgeable technical support
    Pros and Cons
    • "The user interface is good."
    • "The on-premise product is costly."

    What is our primary use case?

    It is an operating system. I use it for browsing on Google. I use it for my work and personal reasons.

    What is most valuable?

    The user interface is good.

    What needs improvement?

    The on-premise product is costly. It would be good if the product’s price were reduced.

    For how long have I used the solution?

    I have been using the solution for a few years.

    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    I rate the product’s scalability a seven out of ten. We have more than 100 users. We might increase the usage in the future.

    How are customer service and support?

    I have heard from my administrator that the support is knowledgeable. We can find everything in the documentation.

    How was the initial setup?

    The tool is easy to deploy. We need a separate license for Microsoft 365. The solution can be deployed on-premises and on the cloud.

    What about the implementation team?

    The deployment was done by a consultant.

    What other advice do I have?

    I will recommend the product to others. Overall, I rate the solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Erick  Karanja - PeerSpot reviewer
    Technical Lead at Cellulant Kenya
    Real User
    Nov 7, 2023
    A stable and easy-to-deploy solution that is faster and much more advanced than other products
    Pros and Cons
    • "The solution is faster compared to other operating systems I have used."
    • "The product must reduce the number of updates."

    What is our primary use case?

    I use the solution for my daily work.

    What is most valuable?

    The solution is faster compared to other operating systems I have used. It is much more advanced than Windows 7 and Windows XP.

    What needs improvement?

    The product must reduce the number of updates. When a company uses an operating system, the employees must adapt it. It can release more versions instead of giving so many updates.


    For how long have I used the solution?

    I have been using the solution for the last four years.

    What do I think about the stability of the solution?

    I rate the tool’s stability a nine out of ten. It has a lot of updates. We need to wait till the updates are completed.

    What do I think about the scalability of the solution?

    I am the only user.

    Which solution did I use previously and why did I switch?

    I have used Fedora. It's my favorite product. I switched to Windows 10 because of our company’s policy.

    How was the initial setup?

    The setup is very straightforward. The deployment takes one hour. We just download the file, burn it into a disc, and boot the machine or the hard drive.

    What about the implementation team?

    I can deploy the product myself.

    What other advice do I have?

    I highly recommend the solution to others. Overall. I rate the product a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Solution Architect at Hw
    Real User
    Top 20
    Nov 2, 2023
    A user-friendly interface with a variety of features and robust security but with significant update-related issues and forced system updates
    Pros and Cons
    • "Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall."
    • "Sometimes, upgrades may fail, leading to system crashes or other unexpected issues."

    What is our primary use case?

    We made the transition to Windows 11 for our daily use, and we've found it to be a more efficient and lighter operating system. It appears to offer improved security and flexibility.

    What is most valuable?

    Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall. It's a stable system overall.

    What needs improvement?

    Sometimes, upgrades may fail, leading to system crashes or other unexpected issues. There have been instances of performance concerns and occasional hiccups when dealing with Huawei's customized version of Windows 10.

    For how long have I used the solution?

    I have been using it for four years.

    How are customer service and support?

    I would rate its support services eight out of ten.

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    It falls within the average price range; it's not particularly cheap or expensive.

    What other advice do I have?

    Overall, I would rate it seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Manish Ayani - PeerSpot reviewer
    Cyber Security Specialist at Nueva Solutions
    Real User
    Jul 26, 2023
    Easy-to-use solution with a good user interface
    Pros and Cons
    • "Windows 10 is easy to use with a good user interface."
    • "I would like to get less frequent updates from Windows 10."

    What is our primary use case?

    Windows 10 can be used for admin tasks, developing, gaming, etc.

    What is most valuable?

    Windows 10's operating system is quite popular. Windows 10 is easy to use with a good user interface.

    What needs improvement?

    I would like to get less frequent updates from Windows 10.

    For how long have I used the solution?

    I have been using Windows 10 for 18 to 20 years.

    What do I think about the stability of the solution?

    I rate Windows 10 an eight out of ten for stability.

    What do I think about the scalability of the solution?

    Windows 10 is a scalable solution. Approximately 50 to 60 users are using the software in our company.

    How was the initial setup?

    Windows 10 has an easy setup.

    What about the implementation team?

    The deployment of Windows 10 takes about 20 minutes. The solution can be deployed on the cloud and on-prem as well. One or two people are required for the maintenance of the solution.

    What was our ROI?

    We have seen a return on investment with Windows 10.

    What other advice do I have?

    Overall, I rate Windows 10 a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Kamau Mwangi - PeerSpot reviewer
    Information Systems Manager at Kijabe Hospital
    Real User
    Jul 18, 2023
    A stable solution with a good interface and navigation
    Pros and Cons
    • "I am impressed with the tool's interface and navigation."
    • "The tool needs to include NetMeeting which helps people to collaborate."

    What is most valuable?

    I am impressed with the tool's interface and navigation. 

    What needs improvement?

    The tool needs to include NetMeeting which helps people to collaborate. 

    For how long have I used the solution?

    I have been using the solution since its launch. 

    What do I think about the stability of the solution?

    I would rate the solution's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    I would rate the product's scalability a six out of ten. My company has around 600 users for the tool. 

    How was the initial setup?

    The tool's initial setup is very complex. You have to insert the disc and copy the files. We use the tool's desktop version. 

    What about the implementation team?

    We have IT teams who are capable of the product's installation. 

    What's my experience with pricing, setup cost, and licensing?

    The product's commercial pricing is high. 

    What other advice do I have?

    I would rate the product an eight out of ten. We have a team of four people who manage the tool. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2161185 - PeerSpot reviewer
    Senior Manager - Infrastructure Managed Services at a wholesaler/distributor with 10,001+ employees
    Real User
    Jul 18, 2023
    A fast and user-friendly product with a good interface
    Pros and Cons
    • "The interface is good, and the product is very user-friendly."
    • "AI tools like ChatGPT should be integrated into the solution."

    What is our primary use case?

    I use the product for my office work.

    What is most valuable?

    Windows Search is fast and helpful. The solution performs well. The interface is good, and the product is very user-friendly.

    What needs improvement?

    AI tools like ChatGPT should be integrated into the solution.

    For how long have I used the solution?

    I have been using the solution for two to three years.

    What do I think about the stability of the solution?

    I rate the stability a ten out of ten.

    What do I think about the scalability of the solution?

    I rate the scalability an eight out of ten. Around 90,000 employees use the product in our organization. We use the product almost every minute.

    How are customer service and support?

    Microsoft Knowledge Base is very good. I get solutions to all my queries. Most of the users do not need to contact technical support.

    How was the initial setup?

    The initial setup is easy. I rate the ease of the initial setup a ten out of ten.

    What about the implementation team?

    We deployed the solution with an in-house IT team. One person can deploy the solution in around 25 minutes.

    What's my experience with pricing, setup cost, and licensing?

    We have an enterprise-level license to use the product. The product is moderately priced. I rate the pricing a five out of ten.

    What other advice do I have?

    Microsoft PowerPoint should have more templates. Microsoft Excel should have more statistical formulas. Overall, I rate the solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.