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BektaşAykut Atalay - PeerSpot reviewer
Electronics Engineer at a energy/utilities company with 10,001+ employees
Real User
Aug 7, 2022
Simple solution with great SSD speed
Pros and Cons
  • "The speed with SSD is great."
  • "Microsoft could improve the support for installing programs."

What is our primary use case?

We use Windows 10 for regular office jobs and automation design.

What is most valuable?

The speed with SSD is great. Before Windows 10, it was so slow, but after Windows 10, it's ten times faster with SSD. We have been using Windows programs for about 20 years and have upgraded from Windows XP to Windows 7, then to Windows 10.

What needs improvement?

Microsoft could improve the support for installing programs. It should be easy to install programs from Microsoft and search in the Microsoft Store.

For how long have I used the solution?

We have been using this solution for seven years. It is Windows 10 Enterprise, and we are using version 19.09.

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What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's scalable, and we have about 1500 people using this solution in my company.

How are customer service and support?

We have never used the technical support team.

How was the initial setup?

The initial setup was straightforward and was the best thing we have done. We had an SSD and USB 3.0 flash disk, and it took 40 minutes.

What's my experience with pricing, setup cost, and licensing?

We have a commercial license for all of our competitors, and it is sensitive.

What other advice do I have?

I rate this solution a nine out of ten. Regarding advice, it is very simple, and if you know how to use a computer, you can use it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Consultant at Lexington Consulting
Consultant
Top 20
Jul 13, 2022
System startup improved, applications run smooth, regular free upgrades, and affordable
Pros and Cons
  • "The applications seem to run smoother on this solution than they did with Windows 7."
  • "It would be great if they could make the systems boot faster but I think it is more of a function of the PC than the solutions."

What is our primary use case?

We are a small company and we use Windows 10 Professional for four of our computers.  We use Windows 11 Pro on the newer PC and will transition to it as we replace the older machines.

How has it helped my organization?

Windows 10 Professional is more stable than our previous version, Windows 7 Enterprise, for our purposes.  We've not had a single crash since installing it.

What is most valuable?

Windows 10 Professional allows us to network our internal computers and share files easily. 

Startup time is faster with Windows 10 over Windows 7 Enterprise.

It is highly stable.  As mentioned above, we've not had any crashes in three years, which is amazing. 

Microsoft releases patches and updates.  And we've not had any issues with them, so far.

The applications seem to run smoother on Windows 10 Pro than they did with Windows 7.

What needs improvement?

It would be great if Microsoft could make PCs boot much faster but I think it may be more of a function of the PC's system design than the operating system.  Solid-state drives have no mechanical mechanisms making them faster than the earlier hard disk drive technology.  I'm an end-user, like most people, and want my PC to boot faster so I may begin my work.  

As I think further about Windows 10 improvement, it would be better if Microsoft could improve how their operating system stores files.  And I would like to find my information quicker without having to devise a new search strategy every time I forget where I stored a file.

For how long have I used the solution?

I have been using the solution since it came out. I believe it was approximately three years.  I'm still using Windows 10 on my older PC and use Windows 11 on the newer one.

What do I think about the stability of the solution?

It seems to be reliable. We've not had any crashes with it on any of our PCs in three years of daily heavy use.

What do I think about the scalability of the solution?

We don't have scalability as a requirement.

How are customer service and support?

We've not had to use Microsoft customer service with Windows 10. We've used tech experts on user blogs that are available online for unusual situations with other Microsoft applications but not yet with Windows 10 Professional.  I don't know if these experts are paid or not but they usually respond within 48 hours. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Windows 7 Enterprise, which was occasionally unstable, but effective overall.  Windows 10 Professional is more stable.

How was the initial setup?

The setup is automatic. Hit the go button and it installs smoothly.

What about the implementation team?

No.

What was our ROI?

We haven't calculated it, but I would estimate that the lack of crashes saved us at least 20 hours per year per PC.  Maybe, that is a bit high, but it's a ballpark guess.

What's my experience with pricing, setup cost, and licensing?

Windows 10 was already factory installed on our new PCs.  We upgraded to Windows 10 Professional later.  For home users, the professional version is not necessary unless file sharing between PCs is a requirement.

Which other solutions did I evaluate?

No.

What other advice do I have?

I rate Windows 10 Professional an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
February 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
Network Engineer at Saudi Customs
Real User
Jan 12, 2022
It's good for running business applications and remote desktop connections
Pros and Cons
  • "Windows 10 is stable, but you need to install system updates constantly and download new antivirus definitions to avoid getting into any trouble."
  • "One of my colleagues said Microsoft doesn't have a good record for the license. If the license gets lost, there isn't a dashboard where I can register my license and use it via the dashboard. We are looking for a dashboard like that."

What is our primary use case?

I mostly use Windows 10 to run Microsoft Office. I also use it for remote desktop connections.

What needs improvement?

One of my colleagues said Microsoft doesn't have a good record for the license. If the license gets lost, there isn't a dashboard where I can register my license and use it via the dashboard. We are looking for a dashboard like that.

For how long have I used the solution?

I've been using Windows 10 since it was first released. 

What do I think about the stability of the solution?

Windows 10 is stable, but you need to install system updates constantly and download new antivirus definitions to avoid getting into any trouble.

What do I think about the scalability of the solution?

Windows 10 is scalable. We have around 10,000 users at my company. 

How are customer service and support?

I've never contacted Microsoft support. Our engineering department takes care of that.

How was the initial setup?

The company's tech team handles the installation, so I'm unsure. 

What other advice do I have?

I rate Windows 10 eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1380207 - PeerSpot reviewer
Consultant at a educational organization with 201-500 employees
Real User
Jan 12, 2022
If you install and maintain it correctly, you'll never have problems with stability
Pros and Cons
  • "The things I like most about Windows 10 are its stability and ease of use."
  • "They try to make it user-friendly for non-technical users. But, when you have a little bit of technical experience, you find it difficult to go around UI wrapper."

What is our primary use case?

I use the personal website suite to do some developments on more minor applications or test some of the topics. The professional version of Windows 10 allows multiple users, and it's a bit more challenging to work with that on the home version. The virtualization capabilities and the segregation of the processes are much better. You can stop, start, and control various things due to its support for advanced scripting and stuff like that. 

What is most valuable?

The things I like most about Windows 10 are its stability and ease of use. 

What needs improvement?

The Windows 10 interface should work more like a tablet, where you do not have to run the program directly. You need to remember the program name by heart and type it into the search or run it in the command prompt. For example, if you want to go directly to the old school install/uninstall programs, it takes a lot of clicks.

They try to make it user-friendly for non-technical users. But, when you have a little bit of technical experience, you find it difficult to go around UI wrapper.  

For how long have I used the solution?

I've been using Windows 10 since it first appeared on the market. I use the professional version instead of the home version because it offers me more flexibility, and I'm satisfied with it.

What do I think about the stability of the solution?

If you install and maintain Windows 10 correctly, you'll never have problems with stability.

How are customer service and support?

I called Microsoft once or twice when I changed computers because my license is for a specific PC. I haven't had to call them for anything else. In general, I was satisfied with their support, but I only had to call them for a tiny thing. 

How was the initial setup?

I just switched to a new PC, and it's something stupid in their installation key. I bought the PC without a Windows 10 license. Usually, when I run the setup, I mount the image to a USB, and it's a simple "next, next, finish" installation. Unfortunately, the drivers to see the new SSD hard disks were not covered in the initial key. 

It took me two hours to figure out that I needed to use another PC to download the driver and put the drivers on the original USB stick for Windows. And that was stupid because what if you do not have another PC? You have the original license, the PC, and you cannot make them work together. When the installer asked for the location, I could not see the installation steps on the hard drive. Maybe it's because I had a newer SSD with a particular Intel chipset. God knows what. I spent hours reading scanning forums to find out a small article on a corner of the internet that told me which chipsets I had on the new PC and the necessary driver.

What's my experience with pricing, setup cost, and licensing?

I think the Windows 10 license is affordable. There are no additional costs unless you want to buy subscriptions to OneDrive services and Microsoft Office. I have subscriptions for those services. It doesn't cost much, and I pay it yearly.

What other advice do I have?

I rate Windows 10 a 10 out of 10. However, I don't have much experience with other operating systems to compare it to. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Timothy Muriithi - PeerSpot reviewer
Chief Information Officer at a tech consulting company with 51-200 employees
Real User
Top 20
Jan 11, 2022
Useful features include firewall, antivirus protection, and Outlook
Pros and Cons
  • "One of the most valuable features is that there is one processor. Some other valuable features are the firewall, antivirus protection, Microsoft Defender, and Outlook."
  • "Windows 10 could be improved with faster upgrades. I know they already made changes to the next version, so maybe I have to upgrade first and then check whatever I think was missing. Apart from that, I haven't really had any issues."

What is our primary use case?

I primarily use Windows 10 for personal purposes and business projects. 

I have Windows 10 installed on my laptop. 

What is most valuable?

One of the most valuable features is that there is one processor. Some other valuable features are the firewall, antivirus protection, Microsoft Defender, and Outlook. 

What needs improvement?

Windows 10 could be improved with faster upgrades. I know they already made changes to the next version, so maybe I have to upgrade first and then check whatever I think was missing. Apart from that, I haven't really had any issues. 

As for additional features, maybe they could add some enhancements regarding better memory and battery management. 

For how long have I used the solution?

I have been using Windows 10 for around two to three years. 

What do I think about the stability of the solution?

I think Windows 10 is stable, and I'm able to do work for very long hours. Unfortunately, however, after some time, there are issues with battery or maybe memory management. 

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

I have never been in touch with Microsoft's technical support, but I send diagnostics when I'm able to. 

Which solution did I use previously and why did I switch?

I previously used Windows 7. I think the leap from Windows 7 was major because I felt that it was not very secure and I think it was ending its support. Because of this, I focused more on having a more stable OS, which was Windows 10. Windows 10 is more stable and secure than previous versions. 

How was the initial setup?

The initial setup process was fairly simple. I didn't really have to handle installation because it was pre-installed on my laptop when I bought it. 

What's my experience with pricing, setup cost, and licensing?

Windows 10 was pre-installed when I bought my laptop, so I haven't had to deal with any licensing costs. 

What other advice do I have?

I rate Windows 10 an eight out of ten. I would recommend Windows 10 to others, but I'm also looking to upgrade. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Jan 6, 2022
Good performance, simple installation, but security could improve
Pros and Cons
  • "The solution has good performance. However, I personally prefer Mac."
  • "Windows 10 could improve its security and they have not added anything extra to the solution from the previous versions."

What is our primary use case?

We are forced to use Windows 10 because most of our applications work on it and the majority of our systems are Windows, we have to use it.

What is most valuable?

The solution has good performance. However, I personally prefer Mac.

What needs improvement?

Windows 10 could improve its security and they have not added anything extra to the solution from the previous versions.

For how long have I used the solution?

I have been using Windows 10 for approximately two years.

What do I think about the stability of the solution?

The stability of Windows 10 could improve. I have found Windows XP more stable than Windows 10.

What do I think about the scalability of the solution?

Most of our 500 users are using this solution in my organization.

Which solution did I use previously and why did I switch?

I use Mac systems.

How was the initial setup?

The solution is easy to install, and it tasks a maximum of two hours to complete.

What about the implementation team?

I did the implementation of the solution myself.

We have one IT employee that supports each of our units for this solution. For every 100 users, we would require one IT technician.

What's my experience with pricing, setup cost, and licensing?

There is a standard license to use Windows 10.

What other advice do I have?

In general, I don't recommend Windows 10. If it is for personal use, I always advise others to avoid Windows for personal use and to use Mac. I'm very familiar with the Mac. I'm using Mac for my personal use. I always advise Mac for personal use, but for business, I always recommend Windows.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Raphael Moore - PeerSpot reviewer
Policy manager at National Grid
Real User
Top 10
Jan 6, 2022
Stability is this solution's best feature
Pros and Cons
  • "We have more than 20,000 endpoint users for Windows 10 at our company."
  • "There is room for improvement when it comes to the licensing."

What is most valuable?

The most valuable Windows 10 feature for me is stability.

What needs improvement?

There is room for improvement when it comes to the licensing.

For how long have I used the solution?

I have been using Windows 10 for two years.

What do I think about the stability of the solution?

Windows 10 is stable. 

What do I think about the scalability of the solution?

We have more than 20,000 endpoint users for Windows 10 at our company. 

How are customer service and support?

I have never had to contact Microsoft's technical support. 

How was the initial setup?

I do not know very much about the installation process. I was not involved in it. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly subscription.

What other advice do I have?

I would recommend Windows 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1157742 - PeerSpot reviewer
Telco and IT Cloud based solutions at a comms service provider with 10,001+ employees
Real User
Dec 14, 2021
It's quite simple to install
Pros and Cons
  • "It's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour."
  • "Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed."

What is our primary use case?

Our operation is remote, and third-party vendors completely provide our PCs. We have a contract with them, so they provided the hardware and remote software installation through automation services. They have the images. Each PC is personal, and we have one for each employee in the company, so there are around 70,000 users.

We have an Office-based environment, so we work on Microsoft Office and Teams. We use this for remote connections, networking, and whatever. A lot of our activities are based on Microsoft Teams

How has it helped my organization?

This isn't related to Windows 10, but rather the application that works on top. Teams is a good application, and it has provided excellent support for us in terms of exchanging information remotely during the pandemic. Teams is an important tool for us, and so are the others like Office, Excel, and PowerPoint.

What needs improvement?

Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed.

Another thing that could be useful is the ability to create virtual machines inside to have a hypervisor if it's possible. That way, we could use the operating system to create new virtual machines, allowing us to add special installations that might be useful for personal projects. But this is complex, but it could meet the market demand. VMware is the most widely used system globally, and Oracle is also common. So it would be great if we had something that could be used inside the operating system without installing something on top.

For how long have I used the solution?

We've been using Windows 10 for three or four years. We had a recent upgrade, and I think we'll be moving toward Windows 11 soon.

What do I think about the stability of the solution?

Windows 10 isn't always stable. But we have an automated patching system, and we're required to install a lot of patches. 

What do I think about the scalability of the solution?

Our platform is 16 gigabytes, and we primarily use i5-based processors. For our typical use, this hardware is fine. We connect through the usual tools to our test plant, and we use normally Linux or Unix-based environments for development. The PCs are primarily used for office applications.

Which solution did I use previously and why did I switch?

We had an earlier version of Windows on our PCs. And about 15 years ago, we had a solution based on Sun Microsystems, so we used Unix. Windows 10 isn't as stable. That's why I prefer the macOS configuration. It's also less stable than the Unix-based Sun Microsystems setup we used some time ago.I think Windows is easier to use for office applications. But I wouldn't recommend it for industrial or telecom applications because I think many things need to be adjusted continuously, so I don't like this.

How was the initial setup?

I can install Windows 10 but not in our office because our external support provides it. However, I also have experience installing the full stack on a personal PC, so I think it's easy to do. I don't like the automatic installation of the patches because it's managed internally by the OS. In Unix, it's possible to make some changes. But the bottom line is that it's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour.

What other advice do I have?

I rate Windows 10 eight out of 10. Microsoft should fix their releases as much as possible before putting them out. When I first installed Windows 10, I had to implement a lot of patches every week. This is not good. And even if we have a support service that prevents malware, we need to install antivirus and check every day. This isn't a problem for Unix-based platforms, which have more resilience for that. It depends on the use case. If you want to use Windows 10 for office applications, it's okay, but I wouldn't recommend it for industrial applications.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.