I use the solution for accessing emails, browsers, and RDP.
SAP Busines Tech Lead. at a non-tech company with 5,001-10,000 employees
Flexible and user-friendly, but is vulnerable to threats
Pros and Cons
- "The product is user-friendly."
- "The product is exposed to more threats compared to Mac."
What is our primary use case?
What is most valuable?
The product is user-friendly. It is a flexible solution. It allows you to choose between versions.
What needs improvement?
The product is exposed to more threats compared to Mac.
For how long have I used the solution?
I have been using the solution since it was released.
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What other advice do I have?
Mac has limited features compared to Windows. The product’s reboot time has been incredibly reduced. Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager - Infrastructure Managed Services at a wholesaler/distributor with 10,001+ employees
A fast and user-friendly product with a good interface
Pros and Cons
- "The interface is good, and the product is very user-friendly."
- "AI tools like ChatGPT should be integrated into the solution."
What is our primary use case?
I use the product for my office work.
What is most valuable?
Windows Search is fast and helpful. The solution performs well. The interface is good, and the product is very user-friendly.
What needs improvement?
AI tools like ChatGPT should be integrated into the solution.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. Around 90,000 employees use the product in our organization. We use the product almost every minute.
How are customer service and support?
Microsoft Knowledge Base is very good. I get solutions to all my queries. Most of the users do not need to contact technical support.
How was the initial setup?
The initial setup is easy. I rate the ease of the initial setup a ten out of ten.
What about the implementation team?
We deployed the solution with an in-house IT team. One person can deploy the solution in around 25 minutes.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise-level license to use the product. The product is moderately priced. I rate the pricing a five out of ten.
What other advice do I have?
Microsoft PowerPoint should have more templates. Microsoft Excel should have more statistical formulas. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
October 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
CEO & Founder at SAPD
Very user-friendly and easy to use, but the product is not secure
Pros and Cons
- "The product is easy to use."
- "The solution is not secure."
What is our primary use case?
I use the solution for my work.
What is most valuable?
The product is easy to use. It is very user-friendly.
What needs improvement?
The solution is not secure. The solution should send updates less frequently.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the product’s stability a six out of ten.
What do I think about the scalability of the solution?
The solution is quite scalable. Many managers in our organization use the solution.
How was the initial setup?
The initial setup is very easy. We need 15 to 20 minutes to set up the solution.
What about the implementation team?
The deployment can be done in-house.
What's my experience with pricing, setup cost, and licensing?
The product has a yearly licensing fee. The licensing fee is similar to the market price of other products.
What other advice do I have?
Overall, I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Solutions Architect at nds Netzwerksysteme GmbH
Reliable and well-known, but licensing could be improved
Pros and Cons
- "The usability is satisfactory."
- "Windows explorer does not support two windows systems."
What is our primary use case?
While we use this solution, we also sell it.
We sell Windows, and we install it for our customers.
How has it helped my organization?
I don´t think that Windows 10 has improved our organization. In fact, Microsoft has reached a standard in nearly all branches to be the standard OS for the most common things. So nearly in every branch we sell PCs or sell maintenance we have to do it with Microsoft Software, especially with Microsoft OS.
What is most valuable?
It is well-known. I use it because everyone is using it.
The usability is satisfactory.
What needs improvement?
Windows explorer does not support two Windows systems. For example, in Mac OS, you can open tabs such as your windows browsers, and you can switch between devices or file systems. This can't be done in Windows Explorer. You have to open two separate windows and you can only do this when your monitor is large enough, or if you have more than one monitor.
The licensing should be more flexible.
For how long have I used the solution?
I have been using Windows 10 since it was released.
What do I think about the stability of the solution?
Windows 10 is a stable product.
What do I think about the scalability of the solution?
Windows 10 is now nearly also over eight years old. One of the main topics that help this OS to be so popular is, that most software that is written on this planet is working with, that nearly every device that has a USB connection could be recognized by your computer. Windows 10 is stable and has good scalability.
How are customer service and support?
We have not reached out to technical support. If Windows has a problem, we can usually fix it ourselves. We also rely on Google for assistance.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
In private, I use Mac OS, which I prefer to Windows 10.
I have used several operating systems, as well as Outlook, Microsoft Office, and Microsoft Planner.
How was the initial setup?
I do not install this solution, my technical colleagues install it.
What about the implementation team?
We implemented the solution in-house.
What was our ROI?
As I mentioned above, Microsoft doesn´t give resellers the opportunity to gain real money with the product itself. Microsoft wants the partners to build themselves some solutions around their ecosystem. But Microsoft did not understand, that most resellers are not inevitably software programmers or designers. Most of the resellers are solution providers in a maybe "older" category of service.
What's my experience with pricing, setup cost, and licensing?
The licensing fees could be more flexible.
Some of the issues we're having are when your company wants a license or when we don't know if that license can be merged. It is extremely difficult for Microsoft as a company because Microsoft is based in the United States and we live in Germany. We also have other options available here. In this regard, Microsoft is very rigid and unforgiving.
Which other solutions did I evaluate?
On the OS side, you have no choice. You are heavily connected to the facto standard from Microsoft. Also in the matter of email client systems, if you use an exchange, you can't use other email client systems with the same comfort. The same when it comes to office programs.
What other advice do I have?
I would rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager - IT at a tech vendor with 5,001-10,000 employees
Performance and UI are great
Pros and Cons
- "I like the performance of the solution and its user-friendliness."
- "I like the performance of the solution and its user-friendliness; I also like its UI, stability, scalability, everything really, which is why I would recommend it to others."
- "It would be nice to see more robust security features in the next release."
What is our primary use case?
I work with the latest update.
I use the solution for the usual stuff, such as email and office applications.
What is most valuable?
I like the performance of the solution and its user-friendliness. I also like its UI, stability, scalability, everything really, which is why I would recommend it to others.
What needs improvement?
It would be nice to see more robust security features in the next release.
For how long have I used the solution?
I have been personally using Windows 10 for more than 20 years.
What do I think about the stability of the solution?
I like the solution's stability. I feel this to be good. We are talking about a stable product.
What do I think about the scalability of the solution?
I like the solution's scalability and find it easy to scale.
How are customer service and support?
I have made use of Microsoft support and found it to be good.
How was the initial setup?
The initial setup was simple.
What about the implementation team?
We handled the deployment internally.
The only maintenance required involves regular updates.
What's my experience with pricing, setup cost, and licensing?
While the licensing costs of Windows 10 certainly exceed those of other operating systems, as far as the product, its performance and its wide range of usage goes, it is fine. It's worth the price.
The reason we incur a cost in excess of the licensing fee is because we pay for Premium support, which is fine by us.
Which other solutions did I evaluate?
The UI, user interface, sets Windows 10 apart from other solutions.
What other advice do I have?
The solution is deployed on my computer, laptop and in the cloud.
There are more than 10,000 people making use of the solution in our organization.
I rate Windows 10 as a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Directeur BU at AITEK
A good product that's user-friendly and reliable
Pros and Cons
- "Even if users aren't very technical, they can use Windows."
- "I'm using both Windows 11 and 10 right now and I am very happy with the Microsoft products."
- "I've had some issues with a configuration that's given me trouble."
What is most valuable?
It's a very good product.
Even if users aren't very technical, they can use Windows. It's very user-friendly.
The stability is very good.
You can scale it if you need to.
What needs improvement?
I can't recall any aspect that I would consider improving.
When it comes to Windows 11 specifically, you really have to have a good PC. You need to have a very good graphic card. Unfortunately, many PCs lack a good graphic card and therefore can't support it.
I've had some issues with a configuration that's given me trouble.
For how long have I used the solution?
We've been using Windows for a while. I've used it since 2010 or 2011. Before Windows 10 was Windows 7 and 8.
What do I think about the stability of the solution?
The solution is very stable. there aren't issues with bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
You can scale the solution if you need to. It's very good.
What other advice do I have?
I'm certified with the product. The way we are using and we are selling it, I find that it's a good product.
I'm using both Windows 11 and 10 right now and I am very happy with the Microsoft products. They have been great.
I'd advise others not to hesitate if they are considering using it. It's a very strong solution. If you have a good PC or laptop, it will work well.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Technology Manager at a computer software company with 1,001-5,000 employees
Excellent performance with good stability and a straightforward setup
Pros and Cons
- "I have not seen any slowness or any file corruption or misbehaving which leads to any obstacles in my day-to-day work."
- "The pricing could always be lower."
What is our primary use case?
We need some operating system, a means to work, which is why we use Windows 10.
What is most valuable?
I have not seen any slowness or any file corruption or misbehaving which leads to any obstacles in my day-to-day work. It works well and is stable. The performance is good.
The initial setup is simple.
The solution has the potential to scale.
What needs improvement?
I cannot recall coming across any shortcomings or missing features.
The pricing could always be lower.
For how long have I used the solution?
I've been dealing with the solution for two years. We haven't used it for that long.
What do I think about the stability of the solution?
The solution is stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's a reliable operating system. It's much more stable than the older version.
What do I think about the scalability of the solution?
The solution is scalable, and, if a company needs to expand it, it can do so.
How are customer service and support?
I might not have encountered cases where I needed to contact any technical teams. I was able to solve a few of the problems simply by looking them up on Google. Therefore, I can't speak to how helpful or responsive their services are.
How was the initial setup?
The initial setup is pretty straightforward. The process is complex.
What's my experience with pricing, setup cost, and licensing?
We would prefer if Microsoft's pricing was a bit less.
We only pay for the license. We don't have to pay extra for ancillary services, technical support, or features.
What other advice do I have?
I would rate the solution at a nine out of ten. I haven't given it a perfect mark as there is always room for some form of improvement, even on solutions that work quite well.
I'd recommend it to other users and companies.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Support at a financial services firm with 501-1,000 employees
Good performance, security, and user interface
Pros and Cons
- "The most valuable feature of Windows 10 is the usability, and the performance, security, and user interface are good."
- "Windows 10 could be improved by making the price cheaper."
What is our primary use case?
Windows 10 is useful for running computers and applications.
This solution is deployed on-premise.
What is most valuable?
The most valuable feature of Windows 10 is the usability. The performance, security, and user interface are good.
What needs improvement?
Windows 10 could be improved by making the price cheaper.
For how long have I used the solution?
I have been using Windows 10 since its launch, so for a couple of years.
What do I think about the stability of the solution?
This solution is stable and the performance is good.
What do I think about the scalability of the solution?
Windows 10 is scalable. There are about 300 people in my organization using this solution.
Which solution did I use previously and why did I switch?
Before implementing Windows 10, I was using Windows 7, and before that, I was using Windows XP. I switched because I was just upgrading to a newer version.
How was the initial setup?
The installation was easy and straightforward. I did it myself, and it took about 30 minutes. For deployment and maintenance, we have a team of about four admins.
What about the implementation team?
I implemented this solution through an in-house team.
What's my experience with pricing, setup cost, and licensing?
We need to pay for licensing to use Windows 10. Any time we change the computers, we have to pay, and it's a bit expensive.
What other advice do I have?
I rate Windows 10 a ten out of ten and would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Consultant at a computer software company with 10,001+ employees
It's stable and scalable.
Pros and Cons
- "Windows 10 is stable and scalable."
- "We had some issues deploying Windows 10 for our clients."
What is our primary use case?
I use Windows 10 to run personal and business applications.
What needs improvement?
We had some issues deploying Windows 10 for our clients.
For how long have I used the solution?
I've been using Windows 10 for about four years.
What do I think about the stability of the solution?
Windows 10 is stable and scalable.
How was the initial setup?
It took us about a month to deploy Windows 10 for all the users last time. There are 600,000 users in our company.
What other advice do I have?
I would rate Windows 10 eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Architect at a healthcare company with 10,001+ employees
Plenty of features, simple installation, but more hardware compatibility needed
Pros and Cons
- "I have found most of the general features useful."
- "The solution could improve hardware compatibility by being able to support the latest versions."
What is our primary use case?
I use Windows 10 primarily to run Microsoft Office.
What is most valuable?
I have found most of the general features useful.
What needs improvement?
The solution could improve hardware compatibility by being able to support the latest versions.
For how long have I used the solution?
I have been using Windows 10 for approximately two years.
What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
Windows 10 is scalable.
We have approximately 3,500 people in my organization that use this solution.
We do not have plans to increase usage.
How are customer service and support?
The technical support from Microsoft is good.
How was the initial setup?
The installation is simple, it only takes a few hours.
What's my experience with pricing, setup cost, and licensing?
The pricing scheme could improve for Windows 10. There is an annual license required for the use of this solution.
What other advice do I have?
I rate Windows 10 s seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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