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Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
Real User
User friendly, easy to use, and straightforward installation
Pros and Cons
  • "Windows 10 is user-friendly and easy to use, these are the most valuable features."
  • "The security needs to improve."

What is our primary use case?

In my organization, we have developers using mostly Mac systems, for databases we use Linux systems, and everyone else is using Windows 10 systems. We are using Windows 10 as a general operating system.

What is most valuable?

Windows 10 is user-friendly and easy to use, these are the most valuable features.

What needs improvement?

The security needs to improve.

For how long have I used the solution?

We have been using Windows 10 for approximately nine years.

Buyer's Guide
Windows 10
June 2025
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What do I think about the stability of the solution?

The stability of this solution depends on many variables, such as the type of usage. If you using it at a bare minimum you will not find any issues, but if you are installing multiple applications and running them at the same time you could run into some problems, such as system underperformance. However, it can depend on the hardware you have installed. You cannot specifically say how the operating system performing without having the other details about configuration and hardware, there are too many variables involved that might be unrelated to the operating system performance. 

When comparing Windows 10 and Linux, Linux is more sophisticated when it comes to security and being stable, making it the ideal choice for many servers today.

What do I think about the scalability of the solution?

We have approximately 140 people using Windows 10 systems in my organization.

How are customer service and support?

We do not typically immediately reach out to contact Microsoft technical support. Most of the issues that we face can be solved online. There are quite a lot of articles and help material online where there are many people providing guidance or support for most issues that you encounter. This is not related to commercial technical support.

We have not experienced a lot of trouble with our desktop systems. We only contact technical support on the server level related to security.

Which solution did I use previously and why did I switch?

We were previously using Windows 7.

How was the initial setup?

The installation is straightforward. You can do it without knowing anything about the solution. However, the difficulty can also depend on the use cases. If someone wants to add features to it or maybe split the hardware's constraints it can get a little technical.

The full installation takes approximately 30 minutes.

What about the implementation team?

I did the implementation of the solution.

Which other solutions did I evaluate?

I have evaluated Mac and Linux operating systems.

What other advice do I have?

In the market, we are limited to Microsoft, Linux, or Mac. Mac is only on Apple and all their propriety products and Linux is mostly for database servers. Microsoft is a market-leading company and provides a very user-friendly environment in Windows 10 and I would recommend this solution to others.

I rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1232808 - PeerSpot reviewer
Solutions Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Easy to use and offers good performance
Pros and Cons
  • "The product's initial setup phase is pretty straightforward."
  • "My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade."

What is our primary use case?

I use the solution in my company just to run my applications, especially the ones that are compatible with Windows 10. In our office work, we use the tool for emails, presentations, browsing the internet, and some other similar stuff.

What is most valuable?

The most valuable feature of the solution is the notepad.

What needs improvement?

My problem with the product stems from the fact that it does not ask for your opinion or time when going for an upgrade. I feel that the product just starts the upgrade abruptly. The aforementioned area can be considered for improvement in the product. I would like the product to reduce the frequency of updates.

For how long have I used the solution?

I have been using Windows 10 for about six years.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a very scalable solution.

In the APEC region, around 1,000 people use the product in the company. At a global level, there are around 2,000 people using the product.

Whether there are plans to increase the use of the product or not is something that depends on the plans that come out from our company's headquarters.

Which solution did I use previously and why did I switch?

Previously, I have used Windows 7. In the past, my company used to use Apple macOS, but since we wanted to standardize everything, we moved to Windows OS.


How was the initial setup?

The product's initial setup phase is pretty straightforward.

The solution is deployed on the cloud.

The solution can be deployed and can be up and running in 30 minutes, after which I can directly use the tool.

What's my experience with pricing, setup cost, and licensing?

My company has opted for a volume-based license.

What other advice do I have?

The performance offered by Windows 10 is better compared to the one offered by Windows 7.

The security framework offered by the product is not good enough for our company, and this is one of the reasons why we are using an additional product for endpoint protection.

One thing that I don't like about the product is when I present the product to our company's client. The clients find that they need to update without any dialogue box appearing for them asking whether they want to update it or not.

To those who plan to use the product, I would say that they need to be careful while using free Wi Fi access.

With regards to whether the solution supports hardware compatibility compared to its previous versions, I would say that one of the reasons why my company moved to the cloud was for compatibility, but in general I know that there is a need to refresh technology after five to eight years of its initial purchase.

In terms of the benefits offered by the product, I would say that it is very easy to use and is very user-friendly.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
June 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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Luciano Batalha - PeerSpot reviewer
Systems Engineer at EVONICEVONIC
Real User
Top 5Leaderboard
Easy to set up, highly scalable and compatible with all applications
Pros and Cons
  • "It is compatible with most of the applications I use like Office."
  • "Windows needs to improve the memory process—memory management. Sometimes, it consumes too much."

What is our primary use case?

I use it for work purposes on my laptop like Outlook, Excel, and so on. 

What is most valuable?

It is compatible with most of the applications I use like Office. 

What needs improvement?

Windows needs to improve the memory process—memory management.   Sometimes, it consumes too much.

For how long have I used the solution?

I have been using Windows for five years. 

What do I think about the stability of the solution?

The stability is not bad. I would rate the stability a six out of ten because you need to restart Windows because Windows doesn't manage memory in the best way.

The operating system, if you don't restart it, will slow down.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. There are 22 end users in my company using it.

We have plans to increase the number of users, and it is regularly used. 

How was the initial setup?

The initial setup is simple. It's user-friendly.

What about the implementation team?

We can do it in-house. So we only need to put the CD in the laptop, and it's next, next, next. It's very simple.

It took around 30 minutes to install. It can be deployed on-premises or in the cloud. You can create a virtual machine with Windows 10.

What's my experience with pricing, setup cost, and licensing?

It is not expensive. The licensing costs are okay. I would rate the pricing a seven out of ten, with one being cheap and ten being expensive.

What other advice do I have?

Overall, I would rate it a ten out of ten. Because in the world, it's the most used OS in all companies. It's compatible with all applications.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Erick  Karanja - PeerSpot reviewer
Technical Lead at Cellulant Kenya
Real User
Top 5Leaderboard
A stable and easy-to-deploy solution that is faster and much more advanced than other products
Pros and Cons
  • "The solution is faster compared to other operating systems I have used."
  • "The product must reduce the number of updates."

What is our primary use case?

I use the solution for my daily work.

What is most valuable?

The solution is faster compared to other operating systems I have used. It is much more advanced than Windows 7 and Windows XP.

What needs improvement?

The product must reduce the number of updates. When a company uses an operating system, the employees must adapt it. It can release more versions instead of giving so many updates.


For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten. It has a lot of updates. We need to wait till the updates are completed.

What do I think about the scalability of the solution?

I am the only user.

Which solution did I use previously and why did I switch?

I have used Fedora. It's my favorite product. I switched to Windows 10 because of our company’s policy.

How was the initial setup?

The setup is very straightforward. The deployment takes one hour. We just download the file, burn it into a disc, and boot the machine or the hard drive.

What about the implementation team?

I can deploy the product myself.

What other advice do I have?

I highly recommend the solution to others. Overall. I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at Hw
Real User
Top 5
A user-friendly interface with a variety of features and robust security but with significant update-related issues and forced system updates
Pros and Cons
  • "Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall."
  • "Sometimes, upgrades may fail, leading to system crashes or other unexpected issues."

What is our primary use case?

We made the transition to Windows 11 for our daily use, and we've found it to be a more efficient and lighter operating system. It appears to offer improved security and flexibility.

What is most valuable?

Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall. It's a stable system overall.

What needs improvement?

Sometimes, upgrades may fail, leading to system crashes or other unexpected issues. There have been instances of performance concerns and occasional hiccups when dealing with Huawei's customized version of Windows 10.

For how long have I used the solution?

I have been using it for four years.

How are customer service and support?

I would rate its support services eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

It falls within the average price range; it's not particularly cheap or expensive.

What other advice do I have?

Overall, I would rate it seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2161185 - PeerSpot reviewer
Senior Manager - Infrastructure Managed Services at a wholesaler/distributor with 10,001+ employees
Real User
A fast and user-friendly product with a good interface
Pros and Cons
  • "The interface is good, and the product is very user-friendly."
  • "AI tools like ChatGPT should be integrated into the solution."

What is our primary use case?

I use the product for my office work.

What is most valuable?

Windows Search is fast and helpful. The solution performs well. The interface is good, and the product is very user-friendly.

What needs improvement?

AI tools like ChatGPT should be integrated into the solution.

For how long have I used the solution?

I have been using the solution for two to three years.

What do I think about the stability of the solution?

I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability an eight out of ten. Around 90,000 employees use the product in our organization. We use the product almost every minute.

How are customer service and support?

Microsoft Knowledge Base is very good. I get solutions to all my queries. Most of the users do not need to contact technical support.

How was the initial setup?

The initial setup is easy. I rate the ease of the initial setup a ten out of ten.

What about the implementation team?

We deployed the solution with an in-house IT team. One person can deploy the solution in around 25 minutes.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise-level license to use the product. The product is moderately priced. I rate the pricing a five out of ten.

What other advice do I have?

Microsoft PowerPoint should have more templates. Microsoft Excel should have more statistical formulas. Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Solutions Architect at nds Netzwerksysteme GmbH
Real User
Reliable and well-known, but licensing could be improved
Pros and Cons
  • "The usability is satisfactory."
  • "Windows explorer does not support two windows systems."

What is our primary use case?

While we use this solution, we also sell it. 

We sell Windows, and we install it for our customers.

How has it helped my organization?

I don´t think that Windows 10 has improved our organization. In fact, Microsoft has reached a standard in nearly all branches to be the standard OS for the most common things. So nearly in every branch we sell PCs or sell maintenance we have to do it with Microsoft Software, especially with Microsoft OS.

What is most valuable?

It is well-known. I use it because everyone is using it.

The usability is satisfactory.

What needs improvement?

Windows explorer does not support two Windows systems. For example, in Mac OS, you can open tabs such as your windows browsers, and you can switch between devices or file systems. This can't be done in Windows Explorer. You have to open two separate windows and you can only do this when your monitor is large enough, or if you have more than one monitor.

The licensing should be more flexible.

For how long have I used the solution?

I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

Windows 10 is a stable product.

What do I think about the scalability of the solution?

Windows 10 is now nearly also over eight years old. One of the main topics that help this OS to be so popular is, that most software that is written on this planet is working with, that nearly every device that has a USB connection could be recognized by your computer. Windows 10 is stable and has good scalability.

How are customer service and support?

We have not reached out to technical support. If Windows has a problem, we can usually fix it ourselves. We also rely on Google for assistance.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

In private, I use Mac OS, which I prefer to Windows 10.

I have used several operating systems, as well as Outlook, Microsoft Office, and Microsoft Planner.

How was the initial setup?

I do not install this solution, my technical colleagues install it.

What about the implementation team?

We implemented the solution in-house.

What was our ROI?

As I mentioned above, Microsoft doesn´t give resellers the opportunity to gain real money with the product itself. Microsoft wants the partners to build themselves some solutions around their ecosystem. But Microsoft did not understand, that most resellers are not inevitably software programmers or designers. Most of the resellers are solution providers in a maybe "older" category of service.

What's my experience with pricing, setup cost, and licensing?

The licensing fees could be more flexible.

Some of the issues we're having are when your company wants a license or when we don't know if that license can be merged. It is extremely difficult for Microsoft as a company because Microsoft is based in the United States and we live in Germany. We also have other options available here. In this regard, Microsoft is very rigid and unforgiving.

Which other solutions did I evaluate?

On the OS side, you have no choice. You are heavily connected to the facto standard from Microsoft. Also in the matter of email client systems, if you use an exchange, you can't use other email client systems with the same comfort. The same when it comes to office programs.

What other advice do I have?

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
BektaşAykut Atalay - PeerSpot reviewer
Electronics Engineer at a energy/utilities company with 10,001+ employees
Real User
Simple solution with great SSD speed
Pros and Cons
  • "The speed with SSD is great."
  • "Microsoft could improve the support for installing programs."

What is our primary use case?

We use Windows 10 for regular office jobs and automation design.

What is most valuable?

The speed with SSD is great. Before Windows 10, it was so slow, but after Windows 10, it's ten times faster with SSD. We have been using Windows programs for about 20 years and have upgraded from Windows XP to Windows 7, then to Windows 10.

What needs improvement?

Microsoft could improve the support for installing programs. It should be easy to install programs from Microsoft and search in the Microsoft Store.

For how long have I used the solution?

We have been using this solution for seven years. It is Windows 10 Enterprise, and we are using version 19.09.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's scalable, and we have about 1500 people using this solution in my company.

How are customer service and support?

We have never used the technical support team.

How was the initial setup?

The initial setup was straightforward and was the best thing we have done. We had an SSD and USB 3.0 flash disk, and it took 40 minutes.

What's my experience with pricing, setup cost, and licensing?

We have a commercial license for all of our competitors, and it is sensitive.

What other advice do I have?

I rate this solution a nine out of ten. Regarding advice, it is very simple, and if you know how to use a computer, you can use it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.