It was the main operating system.
Operation Analyst at a energy/utilities company with 1-10 employees
Offers good support, easy enough to use and from a desktop perspective, Windows 10 is scalable
Pros and Cons
- "The initial setup was fairly straightforward. It took just about a day."
- "Sometimes it can be resource-hungry."
What is our primary use case?
What needs improvement?
At the time, I used Windows 10, and it crashed a lot, but not as much as previous versions of Windows. That's one thing I can remember being a bit of a pain.
Moreover, I would like to see the little things like when you're working with Windows Explorer, you can open multiple tabs. It wasn't available in Windows 10.
For how long have I used the solution?
I have been using Windows 10 since it's been out.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. I had some crashes.
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What do I think about the scalability of the solution?
From a desktop perspective, it's scalable.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
It wasn't so much a decision as not having thought about it in advance. It's just when Windows 11 came out; it just felt natural, like progressing to a newer OS.
How was the initial setup?
The initial setup was fairly straightforward. It took just about a day.
What's my experience with pricing, setup cost, and licensing?
The pricing is about average.
Which other solutions did I evaluate?
Just decided to work with it because it's the one that's commonly used.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. It's easy enough to use, but sometimes it can be resource-hungry.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
HSE Manager at a energy/utilities company with 1,001-5,000 employees
A versatile operating system that comes with a suite of features
Pros and Cons
- "Microsoft Edge came with Windows 10."
- "In the beginning, the system froze a few times."
What is our primary use case?
I used Windows 10 on my system. My office system uses Windows 11.
What is most valuable?
Microsoft Edge came with Windows 10. I can access features like games much better than on Windows 8.
What needs improvement?
In the beginning, the system froze a few times.
For how long have I used the solution?
I used Windows 10 for three years before moving to Windows 11.
What do I think about the stability of the solution?
Although I experienced that blue screen of death twice, it stopped happening when the upgrades came.
What do I think about the scalability of the solution?
Windows 10 is a stable product.
How was the initial setup?
The initial setup is very easy. I've been using Windows as far back as XP or 98, so I'm very familiar with Windows Office and everything else.
What's my experience with pricing, setup cost, and licensing?
Windows 10 is cheap. Microsoft Office came with Windows 10, and that's a very good package.
Which other solutions did I evaluate?
I switched to Windows 11 after reading reviews online. It comes with more features.
What other advice do I have?
I recommend Windows 10 because it's easy to use and has a nice display. It has an editor, because of which I'm able to type better and all of that. Compared to the other OSes, I think Windows 10 is the best, even better than 11.
I rate Windows 10 a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
January 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Information Technology Manager at a healthcare company with 11-50 employees
Has an inbuilt antivirus in place, but needs to work on making the updates more user-friendly
Pros and Cons
- "With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage."
- "The updates are not user-friendly."
What is our primary use case?
I deployed the solution for some of the end users. I also use it for communication purposes and run different pieces of software on it.
What is most valuable?
With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage. You don't have to go for an antivirus solution separately since it is inbuilt and works. Also, since one can manage networks or domains, it's easier to manage clients.
What needs improvement?
The solution's updates are an area where the solution needs to improve. The updates are a painful thing at times because they are done without testing before the releases. I have to block the updates and Windows patches.
Speaking about the features I want to see in the future, right now, the updates which are on Windows are not deleted. It occupies a huge space in terms of GB unless manually removed from the system. They used to remove the older versions, which were not applicable, but now this is not happening. It just occupies space in the system.
For how long have I used the solution?
I have been using the solution since its launch.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a six out of ten since sometimes it causes some trouble.
What do I think about the scalability of the solution?
It's quite okay with upgrades, but otherwise, it automatically slows down the machine. Scalability-wise, I rate the solution a six out of ten. We use Windows 10 on a daily basis in our organization.
How are customer service and support?
Some of the logs we sent were accepted, while others do not identify the actual issue or agree with the issue. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used some other solutions, and I switched to Windows 10 because of the Microsoft's input.
How was the initial setup?
The initial setup was okay. The deployment is fine. As long as you have an image, it can be done at a fast pace. The deployment can be done in thirty minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is the lowest price possible and ten is the highest, I rate its pricing five since it's quite overpriced.
What other advice do I have?
I would urge others planning to use the solution to watch out for problems. With every update, there's something that is coming into its bundle, and as you analyze, it becomes difficult to run a larger number of operations.
The updates are not user-friendly because they do not show that they will not be removed from the system automatically like the previous versions of Windows. It has to be done manually. The space it occupies is too much, especially in terms of GB.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data engineer at a consultancy with 1,001-5,000 employees
Quite intuitive and really easy to use compared to other operating systems
Pros and Cons
- "Windows 10's most valuable feature is that it is quite intuitive and really easy to use compared to other operating systems."
- "Windows 10 should have less frequent updates."
What is our primary use case?
I use Windows 10 to access my browser, make text documents, and run some personal applications.
What is most valuable?
Windows 10's most valuable feature is that it is quite intuitive and really easy to use compared to other operating systems.
What needs improvement?
Windows 10 should have less frequent updates.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
So far, Windows 10 has been quite stable.
How was the initial setup?
The initial setup of Windows 10 is quite straightforward.
What other advice do I have?
Overall, I rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Officer at a financial services firm with 1,001-5,000 employees
User-friendly, runs on multiple PCs and local support is easy to find
Pros and Cons
- "The product is user-friendly and runs on multiple PCs."
- "Features don't work correctly sometimes due to bugs."
What is our primary use case?
I use the built-in features of the solution. I utilize the resources to simulate different types of labs. Virtualization is another primary use case.
What is most valuable?
The built-in Recorder helps record and store sessions that can be used afterward. The product is more user-friendly than its competitors, like Linux.
What needs improvement?
The updates keep coming in, and the frequency of Windows Updates can be reduced. Sometimes there are bugs. This makes some features not work correctly. Applications in Windows 10 also hang sometimes.
In the future, they should check thoroughly for bugs before releasing the update.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. The updates and patch management need to be improved.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
85% of my bank uses it.
How are customer service and support?
I would rate technical support a seven out of ten. Sometimes we take help directly from Microsoft, otherwise from local vendors. It takes a long time for a ticket to get processed.
How was the initial setup?
The initial setup is quite simple.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced; it's neither too high nor too low.
What other advice do I have?
One licensed Windows 10 product can be obtained for multiple PCs; this is a significant advantage over competitors.
I would overall rate this product a ten out of ten. This is mainly due to its superior user-friendliness. For Windows 10, local support can be found easily in my area, which is another reason for my rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Student at a university with 11-50 employees
A reliable, high performing and user-friendly operating system for daily operations
Pros and Cons
- "Windows 10 is user friendly and is a high performing solution."
- "The security features in Windows 10 can be improved."
What is our primary use case?
The solution is being used for our daily operations, for some web browsing, some learning purposes, and also documentation purposes.
What is most valuable?
Windows 10 is user friendly and is a high performing solution. The solution is compatible with the new system but it does not support outdated systems.
What needs improvement?
The security features in Windows 10 can be improved.
The pricing of the solution can be made cheaper.
For how long have I used the solution?
I have been using Windows 10 for more than four years.
What do I think about the stability of the solution?
Windows 10 is a highly stable solution. I rate the stability of the solution a ten out of ten.
What do I think about the scalability of the solution?
Almost everyone in my organisation uses Windows 10. The scalability of the solution is an eight out of ten.
How was the initial setup?
Windows 10's initial setup is straightforward. The solution was deployed in a minute. For the deployment, a USB drive or a boot drive or desk is required and you need to install an operating system.
What's my experience with pricing, setup cost, and licensing?
The organisation where I work provide me with the licensed version of Windows 10 but personally, I have used the pilot advance version.
What other advice do I have?
I advise others to use Windows 10 because it is not complex and it is very user-friendly.
Overall I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Application Manager at a tech services company with 51-200 employees
Makes it easy to access the taskbar section and browser tabs
Pros and Cons
- "Windows 10 makes it easy to access the taskbar section and browser tabs. Additionally, I can easily access and use applications. I find the task manager valuable, as I can quickly access it and turn off applications I don't want to use. Having a default Windows security feature makes it easy to engage."
What is most valuable?
Windows 10 makes it easy to access the taskbar section and browser tabs. Additionally, I can easily access and use applications. I find the task manager valuable, as I can quickly access it and turn off applications I don't want to use. Having a default Windows security feature makes it easy to engage.
What needs improvement?
The solution could have AI-driven functionality and voice integration features.
How was the initial setup?
The initial setup is fair and takes 30-45 minutes, depending on the PC involved.
What other advice do I have?
Every few days, a new Windows update is released. It contains errors. It's often sold out, so it's hard to get. It practically sells itself. It's the go-to for PCs, and it's stable. It's worth a couple of hundred dollars for users.
Windows 10 includes features that allow it to run with various types of products and envision their capacity, so be sure to save it.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT department at a insurance company with 51-200 employees
A robust operating system for the client side
Pros and Cons
- "Windows 10 Professional or Enterprise is a very robust operating system for the client side."
- "The solution's pricing could be a little cheaper."
What is our primary use case?
I use Windows 10 for my private purposes, even after buying Windows 11, because this is the usual path for using the operating system generated on the client side.
What is most valuable?
Windows 10 Professional or Enterprise is a very robust operating system for the client side.
What needs improvement?
The solution's pricing could be a little cheaper.
For how long have I used the solution?
I have been using Windows 10 from the beginning, of course, when it appeared on the market.
What do I think about the stability of the solution?
I rate the stability of the latest version of the solution ten out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
Depending on how you use it, the installation can take 50 minutes in some cases. In an unusual case, the solution might be installed in half an hour.
If you're using older hardware, the deployment will be a much longer process. The process is really easy if you use hardware matching the driver requirements from the Windows 10 environment. You have to manually input the information about the PC's name and set up the region, settings, clock, etc. After that, you must install the driver.
What other advice do I have?
The solution provides a very high security framework that benefits our organization. I have been lucky to have the solution's compatibility with my client's hardware, such as laptops and notebooks. So, the deployment process is very easy. Windows 10 is a very straightforward, capable, and reliable operating system. However, it will be outdated in the future.
Overall, I rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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