I use Windows 10 for everything in my IT job. I use it for different tools, programs, and client software in a client environment. I also use it for emails, reading books, and watching movies—for work and entertainment.
Analyst at a comms service provider with 10,001+ employees
Useful for emails, reading books, and watching movies—for work and entertainment
Pros and Cons
- "I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP."
- "I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like."
What is our primary use case?
What is most valuable?
I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP.
What needs improvement?
I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like.
For how long have I used the solution?
I have been using the product for six to seven years.
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How are customer service and support?
I've never directly contacted Microsoft support, but I've found answers on their support website through Google searches.
What other advice do I have?
I don't personally manage the security features; corporate administrators handle that. I don't control the default Windows security services.
Our company plans to upgrade to Windows 11 in a few months, replacing Windows 10. I'm unsure about performance compared to Linux, but I'm more used to Windows, so I don't plan to switch.
We have OneDrive integration, but I don't use it much. For security and privacy reasons, I prefer keeping my files locally on hard disks rather than in the cloud. I also don't like distributing my files across cloud networks to make them more available to others.
I'd rate Windows 10 as eight out of ten. It's not a ten because of unnecessary features like the tiled interface and installation questions. Also, a controversial feature in Windows 11 would automatically take screenshots every few seconds, including passwords and secret information. After complaints, Microsoft made this feature off by default. They presented it as an advantage for retrieving lost information, but people feared privacy implications. That's why I don't rate it a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Co-Founder at a consultancy with 51-200 employees
Updates have slowed system performance impacting software usage
Pros and Cons
- "Windows 10 has significantly improved; it processes information more quickly, and when using mapping software such as QGIS or ArcGIS, the system remains stable, especially when handling heavy files."
- "The system frequently attempts to update Windows 10 software, which significantly slows down my laptop computer."
What is our primary use case?
What is most valuable?
From Windows 98 to Windows 10, there were various issues, however, Windows 10 has significantly improved. It processes information more quickly, and when using mapping software such as QGIS or ArcGIS, the system remains stable, especially when handling heavy files.
What needs improvement?
There were some issues with Windows 10, however, I cannot specify them at this moment.
The system frequently attempts to update Windows 10 software, which significantly slows down my laptop computer. Though they fixed many issues for Windows 10, the update problem has become worse.
When running mapping software and attempting to load an image, the system sometimes reboots unexpectedly. This might be partially due to my laptop, but it shouldn’t happen with 16 GB of memory.
Which solution did I use previously and why did I switch?
I am currently using Windows 10. I attempted to use Windows 11, however, it was not compatible with my needs.
What other advice do I have?
The overall experience with Windows 10 is acceptable. Microsoft should maintain Windows 10 in its current state without making significant changes.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 14, 2025
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Windows 10
June 2025

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Tool integration has worked well and deployment process remains straightforward
Pros and Cons
- "There is no difficulty in integrating our tool with Windows 10."
- "The support from Microsoft is lukewarm."
What is our primary use case?
We have embedded our tool in Windows 10, so we do R&D through that for security integration with BitLocker.
What is most valuable?
We have embedded our tool in Windows 10, so we do R&D through that for security integration with BitLocker.
There is no difficulty in integrating our tool with Windows 10.
What needs improvement?
Windows Teams has been upgraded recently, and the calendar has issues in it. The Teams calendar is experiencing problems, and that is the only issue I personally have.
For how long have I used the solution?
We have been working with Windows 10 for the past one year.
What was my experience with deployment of the solution?
It is quite easy to set up Windows 10, as our tech team looks after this, and since we are an OEM, we have many tech specialists. The deployment and running of tools is not an issue.
What do I think about the stability of the solution?
I have not faced any issues regarding stability or performance; any issues we have are from our end.
How are customer service and support?
The support from Microsoft is lukewarm.
How would you rate customer service and support?
Neutral
How was the initial setup?
It is quite easy to set up Windows 10, as our tech team looks after this, and since we are an OEM, we have many tech specialists. The deployment and running of tools is not an issue.
Which other solutions did I evaluate?
Pricing is an issue, as we have been looking for an AWS service that is cheaper. I have been looking at some other tools, and that will happen in the next month since we have our licenses for this month.
What other advice do I have?
We use Gmail and Outlook a lot, and other than that, we use Drive and nothing else.
We do not work with Cortana voice commands.
You just have to ask for permission. I do not handle all this.
Outlook works for us, and we mainly use Outlook and Google, and it is working well for us.
It is the time thing itself, because we have time-intensive activities, so time zone differences affect us. This is me just trying to frame what my tech team has told me.
On a scale of one to ten, I would rate Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 27, 2025
Flag as inappropriateProduct manager at Tata Communications Ltd
User-friendly, easy to setup and manage domain
Pros and Cons
- "It's user-friendly, and you can toggle between all your UI and features, which is good."
- "I would just recommend that they focus more on security."
What is our primary use case?
My use case is related to the corporate office.
What is most valuable?
It is user-friendly, and its features are good. It's user-friendly, and you can toggle between all your UI and features, which is good.
What needs improvement?
There is a little bit room for improvement in UI. I would just recommend that Windows 10 focus more on security. Windows 10 should update patches promptly as they become available for normal security purposes to prevent hacking and other issues.
For how long have I used the solution?
I have been using it for more than ten years. I am a Microsoft lover. I've been using it since Windows XP, so it's been quite a few years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Scalability depends on the customer's requirements, like storage needs. It's flexible.
If it's a virtual machine (VM), scalability is good. But for physical devices, it depends on the specific setup.
All of our employees, over 5,000, are using Windows products. The number has been increasing over the past 20 years. All of our users are on Windows systems.
Mostly engineers use Windows. Some use Linux, depending on client requirements. But Windows is used extensively.
How are customer service and support?
How was the initial setup?
The initial setup is very easy. It took less than half an hour.
What about the implementation team?
We didn't take anyone's help. I did it myself. I deployed it myself.
The process is quite simple. Since CDs and all the necessary materials are available, you just follow the on-screen instructions. It's not complicated at all.
What's my experience with pricing, setup cost, and licensing?
Windows 10 has a good subscription. But, Microsoft should work on making the OS more affordable to compete with other operating systems like Linux, which is known for its security and is used on many servers. They could also add new features and support more applications.
The licensing is yearly. I think the license is only available on a yearly basis. It would be nice if they offered some one-time license options where you could procure it for a lifetime.
It's not expensive or cheap, but it's in a mediocre range. They could make it a little bit cheaper.
What other advice do I have?
Overall, I would rate the product an eight out of ten. The benefits are more related to software users or people who use Windows in organizations. It's easy to manage domains and configure it. That's a major benefit.
Even if the OS gets corrupted or compromised, users can easily format the system and start over. That can be done very easily.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at Reliance Industries Ltd
Though it is an easy-to-use solution with a straightforward setup phase, the support needs to be improved
Pros and Cons
- "This solution is easy to use. I am satisfied with the solution."
- "I want the solution's support to be improved. I want the support to be faster."
What is our primary use case?
I use the solution to run some applications. I also use it for normal browsing purposes.
What is most valuable?
This solution is easy to use. I am satisfied with the solution.
What needs improvement?
I want the solution's support to be improved. I want the support to be faster.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
The solution's scalability is good. A lot of people are using the solution in my company. The usage of the solution is increasing day by day. Its usage may increase by 50% in the next two years.
How are customer service and support?
I have contacted technical support. Though it is not as good as expected, it is reasonable.
How was the initial setup?
The setup phase was straightforward. I deployed the solution in 2016.
The deployment process involves us taking the software from Forcepoint, then Hitachi personnel install it for the first time. After that, we upgraded it. We got it when it was Windows Version 1.0, and now we are at Windows Version 5.3. The upgrading part was done by my in-house team members.
For the deployment and maintenance, we need around 10-20 people.
What about the implementation team?
For the first time, I implemented it with help from a Hitachi vendor.
What other advice do I have?
I recommend the solution to smaller companies. But for larger companies, I cannot recommend it.
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President at Claro
Though easy to use, app installation should be made easier
Pros and Cons
- "The solution's most valuable feature is that it is easy to use."
- "When I try to install and use apps in Windows 10, they don't work properly, making it an area that needs improvement."
What is our primary use case?
I use the solution in my company for work and business purposes.
What is most valuable?
The solution's most valuable feature is that it is easy to use.
What needs improvement?
When I try to install and use apps in Windows 10, they don't work properly, making it an area that needs improvement.
Just like cell phones, Windows 10 even installs some applications, but the ones that are available in the market are not very good, difficult to use, or do not get installed properly.
I have a complaint about Microsoft, which is mostly about Outlook, and not about Windows 10. I have nothing bad to say about Windows 10.
For how long have I used the solution?
I have been using Windows 10 for four to five years. I am a customer of the product.
What do I think about the stability of the solution?
The tool's stability is very good.
What do I think about the scalability of the solution?
I use the product every day in my company.
Which solution did I use previously and why did I switch?
I used Windows 7 in the past. Compared to Windows 7, I see that Windows 10 has many functionalities that I don't use.
How was the initial setup?
From one to ten, I rate the initial setup phase an eight, where ten means it is an easy process and one means it is difficult.
The solution is deployed on an on-premises model.
The solution can be deployed in three hours.
What about the implementation team?
I deployed the tool in my company.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price as seven on a scale of one to ten, where ten means it is a very expensive tool. I need around 80 USD for Microsoft Office because I already paid for Windows 10. In general, I don't pay anything for the product.
Which other solutions did I evaluate?
I don't plan to switch to Windows 11 from Windows 10.
What other advice do I have?
The capacity of the solution is very good.
I did not face any problems when using Windows 10.
I recommend the product to others.
It is a very good product that is easy to use. I don't like that the solution no longer offers me the chance to choose the desktop option. It's a very nice software to use.
I rate the tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Consultant at Cancom SE
Has a good user portal and provides continuous updates
Pros and Cons
- "The solution's most valuable features are virtual desktops and continuous updates."
- "There are some risks involved in integrating third-party solutions with Windows 10."
What is our primary use case?
The solution is used as the main operating system for end-user clients.
What is most valuable?
The solution's most valuable features are virtual desktops and continuous updates. The Microsoft Edge browser is also okay, but I prefer other browsers over it. The solution's user portal is better.
What needs improvement?
There are some risks involved in integrating third-party solutions with Windows 10. The solution's identity and access management could be better. There are some compliance blind spots regarding security threats in Windows 10.
For how long have I used the solution?
I have been using the solution for three to four years.
Which solution did I use previously and why did I switch?
I also use Windows 11. You already have encryption on Windows 11, but you need something like BitLocker for encryption on Windows 10.
What other advice do I have?
It's very important to have a good 360-degree security solution to cover the risks associated with integrating third-party solutions. It's important to have a good endpoint solution and a good firewall. It's also important to have good patch management and asset management. I would recommend the solution to other users.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
The ease of operating it boosts my productivity
Pros and Cons
- "It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity."
- "The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple."
What is our primary use case?
I have used it for sports, gaming and mainly Googling.
What is most valuable?
It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity.
What needs improvement?
The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple.
For how long have I used the solution?
I have been using Windows 10 for the past two years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10. It would have been better if there was a single ecosystem, similar to Mac and made it easy to share the files with other devices .
What do I think about the scalability of the solution?
The scalability is fine and helps you to synchronize the files and folders on cloud
How are customer service and support?
I had an issue with Windows 10, so I contacted support from the US initially due to my location, but eventually found effective assistance from the support team in Saudi Arabia.
Which solution did I use previously and why did I switch?
I have used Mac and Linux and switched from the same, because we had Microsoft tablets at our work.
How was the initial setup?
It was easy, similar to other products. The product was already deployed in the laptop
What's my experience with pricing, setup cost, and licensing?
The price strategy is fine and there are no additional costs involved.
Which other solutions did I evaluate?
I evaluated Apple, but Windows offered more features.
What other advice do I have?
Windows 10 offers faster performance and longer battery life compared to competitors. I would rate it 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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