I use Windows 10 in my company as an operating system to install applications, and then we use the applications to do what we need to do. The tool helps our company use browsers to surf the internet. With Windows 10, there are office tools that help users to work.
System and network security engineer at Central Bank of Nigeria
Ensures an increase in the productivity of its users
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use, making it a user-friendly product."
- "It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times."
What is our primary use case?
How has it helped my organization?
The tool's use increased productivity in our company because its users don't need any training to get started with the solution.
What is most valuable?
The most valuable feature of the solution is that it is easy to use, making it a user-friendly product.
What needs improvement?
Windows 10 has already been moved to Windows 11, but of course, they are more or less the same tool. Windows 10 can do something to make the tool available without the need to boot it. It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times.
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For how long have I used the solution?
I have been using Windows 10 since its inception. I believe I have been using the product for six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
Around 8,000 users in my company use the product. Even if my company plans to expand the use of the solution, we will do it at a slow pace.
How are customer service and support?
My company pays to get premium support from Microsoft.
Which solution did I use previously and why did I switch?
My company has experience with Windows XP, Windows 7, Windows Vista, Windows 8, and Windows 11. My company kept upgrading to the latest version of the solution.
How was the initial setup?
The product's initial setup phase was easy.
You need to have Windows OS in place for the product's deployment phase. If you're doing the deployment online, you can download the tool. If you don't take care of the deployment online, you need a bootable device.
The solution can be deployed in 20 to 30 minutes, depending on your internet strength.
Around five to ten people are required to take care of the product's deployment and maintenance phases.
What about the implementation team?
The installation phase of the product can be managed by oneself.
What's my experience with pricing, setup cost, and licensing?
I am not part of the vendor management team, so I don't know the product's price, but I know that my company has an enterprise agreement with Microsoft.
What other advice do I have?
The performance of the product is good.
The product is easy to use and is straightforward.
I rate the overall tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Cloud Product Specialist at PT. DATACOMM DIANGRAHA
Provides multitasking features and a user-friendly UI
Pros and Cons
- "The solution provides multitasking features."
- "The solution's resource usage for the user could be improved."
What is our primary use case?
The solution is mostly used by our employees for their daily office work. We use the solution in the IT industry.
What is most valuable?
The solution provides multitasking features. We use Windows 10 because our employees are more familiar with Windows than Linux. Windows 10 is more user-friendly than Linux.
What needs improvement?
The solution's resource usage for the user could be improved. Somehow, we cannot control the usage in the back end. We cannot control what the user has installed in their system. Sometimes, there is a spike in the solution's usage. We are not using the solution's security feature because we got a report from our security team that it is not quite good.
For how long have I used the solution?
I have been using the solution for four to five years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
Around 15 users are using the solution in our organization.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The solution’s initial setup is easy. The deployment takes less than one hour.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup an eight out of ten.
What was our ROI?
The biggest value we get from Windows 10 is its compatibility and user-friendly UI.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive.
What other advice do I have?
In Windows 10, we have Windows Defender for security. We haven't faced any compatibility issues with Windows 10, and it works normally with our system. I would recommend the solution to other users because most people are familiar with Windows.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Personal Banker at HDFC Bank
A user-friendly solution that provides good stability and performance
Pros and Cons
- "Windows 10 is a user-friendly solution that has good stability and performance."
- "Windows 10 should provide more frequent updates."
What is our primary use case?
I have used Windows 10 in my multiple roles. I used to manage the operating system from an operational point of view. Later, I used to prepare a design document for the security configuration.
What is most valuable?
Windows 10 is a user-friendly solution that has good stability and performance.
What needs improvement?
Windows 10 should provide more frequent updates.
For how long have I used the solution?
I have been using Windows 10 for many years.
What do I think about the stability of the solution?
I rate Windows 10 a nine or ten out of ten for stability.
What do I think about the scalability of the solution?
More than 2,00,000 users use the solution extensively in our organization.
How was the initial setup?
The solution’s initial setup is very straightforward.
What about the implementation team?
The solution was implemented through an in-house team. Normally, we have a golden image used across the organization and then implement that.
What other advice do I have?
I would recommend Windows 10 to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Design engineer at a construction company with 201-500 employees
Integration capabilities and user interface drive operational efficiency
Pros and Cons
- "Windows 10 provides integration capabilities and operational efficiency."
- "Windows is considered overpriced, especially given the normal software functionalities."
What is our primary use case?
Windows 10 is the operating system for our entire organization.
What is most valuable?
Windows 10 provides integration capabilities and operational efficiency. The user interface, ease of deployment, and pricing are appreciated. It is the most common operating system, and people like it as there are no particular problems or issues.
What needs improvement?
The areas of firewall, antivirus, and similar features could be improved as they are not very strong.
For how long have I used the solution?
I have been using Windows for many years.
What was my experience with deployment of the solution?
No major problems; right now, deployment is pretty good.
What do I think about the stability of the solution?
I haven't faced any major downtime issues.
How are customer service and support?
Our organization is quite satisfied with Microsoft's support.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation is pretty good with no big problems.
What's my experience with pricing, setup cost, and licensing?
Windows is considered overpriced, especially given the normal software functionalities.
Which other solutions did I evaluate?
Apple products are much better, but they are more expensive.
What other advice do I have?
I would prefer to remain anonymous. I would rate the overall solution an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 23, 2025
Flag as inappropriateSolution Consulting Manager at Lenovo PCCW Solutions
Has a straightforward setup phase but needs to ensure that it doesn't work slow for the users
Pros and Cons
- "The tool is easy to use."
- "Sometimes, I need to reboot it when it slows down."
What is our primary use case?
I use the solution in my company for general office usage purposes, including areas like emails, Excel, or PowerPoint.
What is most valuable?
The most valuable feature of the solution stems from the fact that since it is the most common platform, many applications are available on it to support our company's needs. The tool is easy to use.
What needs improvement?
Sometimes, I need to reboot it when it slows down. When a patch is installed, it will have to be rebooted several times. The aforementioned area can be considered for improvement in the tool.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
I don't think it is a scalable solution.
My company has over 1,000 product users.
My company has no plans to increase the number of users.
How are customer service and support?
My company just uses internal IT support, and I don't know whether they use some kind of Microsoft support.
How was the initial setup?
The product's initial setup phase is pretty straightforward.
The installation usually involves some patch deployment with some kind of tools. Generally, I just use the tool by myself, and I just need a USB to install the solution.
My company has an internal IT team to take care of the tool's deployment and maintenance.
The solution can be deployed in 30 minutes.
What's my experience with pricing, setup cost, and licensing?
I think my company has acquired a license from the OEM. I believe that the product is cheaply priced.
What other advice do I have?
Whether I would recommend the product to others or not depends on their use cases. The security part of the product may be an issue, and it might be quite serious.
Compared to the previous version of the products, the hardware compatibility offered by Windows 10 is okay right now since I haven't faced any application issues lately.
I rate the tool a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Functional Consultant at DXC Technology
User-friendly, has good security features, and provides patches for vulnerabilities
Pros and Cons
- "The tool is user-friendly."
- "The product must provide AI features in future releases."
What is our primary use case?
The solution is the back-end operating system for almost all my activities. I use it to connect with the client network and open the files in the system.
What is most valuable?
I like the file structure and the ability to search is valuable.
I like the ability to create documents. The tool is user-friendly. The security is great. The vendor provides patches for the vulnerabilities in the solution. We have had no issues with the security.
The newer versions are better than the older ones. I haven't personally faced any issues.
What needs improvement?
The product must provide AI features in future releases.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is highly scalable. We have almost one lakh users in our organization.
How are customer service and support?
The support is good. We do not contact support often. Our in-house support team can manage the issues by themselves.
How was the initial setup?
The IT team does the setup for us. One administrator is enough to deploy the product.
What was our ROI?
The ROI is good. We have got a 100% return on investment.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven out of ten. The price could be improved. There are no additional costs associated with the product.
Which other solutions did I evaluate?
I have also used Windows 8. Windows 10 is more user-friendly, and the response time is higher. Windows 10 has more features. For high-volume operations, organizations prefer Linux.
What other advice do I have?
Windows 10 is a good operating system for technical and IT personnel. It is a stable system. It has security features. It’s good for individual users. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founding Partner at 2Five1
Helps to make the most of all the features in the Microsoft technology environment
Pros and Cons
- "Windows has significantly improved its performance and stability over the past seven or eight years. In the earlier days, issues were more challenging to resolve, but nowadays, most problems are easily fixed."
- "I'm currently facing an issue on Windows 10 related to pop-up notifications. The problem is identifying which specific application requires attention when the taskbar notifies about an important event. For instance, when working on an application, the taskbar appears with a notification but doesn't indicate which application needs attention. I have to minimize the active application windows to identify it, which can be inconvenient."
What is our primary use case?
I prefer using Windows 10 on my workstation. The user interface is more user-friendly, making navigating the operating system and applications easier. Since I'm a developer, most of the development tools I use are compatible with Windows 10.
For various productivity tasks, browsing, and working with tools like data warehouses, I find Windows 10 to be a suitable choice.
How has it helped my organization?
We use Windows 10 because it lets us use the latest Windows technology and applications. For example, we work with Power BI, which doesn't work on Linux. It allows us to make the most of all the features in the Microsoft technology environment.
What is most valuable?
Windows has significantly improved its performance and stability over the past seven or eight years. In the earlier days, issues were more challenging to resolve, but nowadays, most problems are easily fixed.
What needs improvement?
I'm currently facing an issue on Windows 10 related to pop-up notifications. The problem is identifying which specific application requires attention when the taskbar notifies about an important event. For instance, when working on an application, the taskbar appears with a notification but doesn't indicate which application needs attention. I have to minimize the active application windows to identify it, which can be inconvenient.
What do I think about the stability of the solution?
The product is stable as long as you use the compatible hardware.
What do I think about the scalability of the solution?
The solution is scalable. It allows us to use Linux and Docker for Windows. Previously, to use a Linux platform on Windows, we relied on VMware or Oracle virtual machines. Now, with the stable Windows Subsystem for Linux, there's no need for virtual machines.
Which solution did I use previously and why did I switch?
Previously, we used Linux in its various GUI and desktop versions alongside Windows. However, we primarily use Windows due to limitations in functionality, especially with applications like Microsoft Office. Some colleagues use Mac OS, but I prefer using Windows.
How was the initial setup?
Installing Windows 10, including all the updates, takes around four to six hours. It is an easy process. We first need a bootable USB drive containing the Windows ISO license to install the product. After booting from the USB drive, the installation process begins, prompting us to choose new installation, license activation, and user account setup options. The installer guides us through configuring settings like time zone, date, language, and creating a new user account with a password. Once the base software is installed, the system reboots, and users can activate the license or register within a specified time frame.
What about the implementation team?
The tool's deployment was done in-house.
What's my experience with pricing, setup cost, and licensing?
We need to pay for the licensing through Microsoft partner. We benefit from an education license in the Philippines, which provides us with a better deal compared to Windows licenses for retail stores.
What other advice do I have?
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Manager at Eldoret Hospital
Has an inbuilt antivirus in place, but needs to work on making the updates more user-friendly
Pros and Cons
- "With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage."
- "The updates are not user-friendly."
What is our primary use case?
I deployed the solution for some of the end users. I also use it for communication purposes and run different pieces of software on it.
What is most valuable?
With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage. You don't have to go for an antivirus solution separately since it is inbuilt and works. Also, since one can manage networks or domains, it's easier to manage clients.
What needs improvement?
The solution's updates are an area where the solution needs to improve. The updates are a painful thing at times because they are done without testing before the releases. I have to block the updates and Windows patches.
Speaking about the features I want to see in the future, right now, the updates which are on Windows are not deleted. It occupies a huge space in terms of GB unless manually removed from the system. They used to remove the older versions, which were not applicable, but now this is not happening. It just occupies space in the system.
For how long have I used the solution?
I have been using the solution since its launch.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a six out of ten since sometimes it causes some trouble.
What do I think about the scalability of the solution?
It's quite okay with upgrades, but otherwise, it automatically slows down the machine. Scalability-wise, I rate the solution a six out of ten. We use Windows 10 on a daily basis in our organization.
How are customer service and support?
Some of the logs we sent were accepted, while others do not identify the actual issue or agree with the issue. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used some other solutions, and I switched to Windows 10 because of the Microsoft's input.
How was the initial setup?
The initial setup was okay. The deployment is fine. As long as you have an image, it can be done at a fast pace. The deployment can be done in thirty minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is the lowest price possible and ten is the highest, I rate its pricing five since it's quite overpriced.
What other advice do I have?
I would urge others planning to use the solution to watch out for problems. With every update, there's something that is coming into its bundle, and as you analyze, it becomes difficult to run a larger number of operations.
The updates are not user-friendly because they do not show that they will not be removed from the system automatically like the previous versions of Windows. It has to be done manually. The space it occupies is too much, especially in terms of GB.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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