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Process Manager at a marketing services firm with 201-500 employees
Real User
Top 20
Sep 7, 2021
User-friendly, reliable, scalable and easy to install
Pros and Cons
  • "It is easy to use."
  • "Windows 10 is an operating system that is used for everything."
  • "It could have faster updates."
  • "It could have faster updates."

What is our primary use case?

It's an operating system that is used for everything.

What is most valuable?

It is easy to use.

What needs improvement?

It could have faster updates.

For how long have I used the solution?

I have been using Windows 10 since it was launched, in 2015.

Buyer's Guide
Windows 10
April 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What do I think about the stability of the solution?

I don't have any issues with the stability of Windows 10.

What do I think about the scalability of the solution?

Windows 10 is a scalable product.

How are customer service and support?

I have not contacted technical support. We haven't been faced with many issues.

Which solution did I use previously and why did I switch?

We have not used any other operating system.

How was the initial setup?

It was very easy to install.

It took two or three hours to complete the installation.

What about the implementation team?

We did not need a team, consultant, or integrator to help install this solution. We were able to do it ourselves.

What's my experience with pricing, setup cost, and licensing?

There are no monthly or yearly licensing fees.

It is paid one time only when Windows is activated.

What other advice do I have?

I would recommend this solution to others.

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1656168 - PeerSpot reviewer
Information Management Specialist at a government with 501-1,000 employees
Real User
Sep 7, 2021
User-friendly, scalable, and offers good performance
Pros and Cons
  • "Technical support is very good."
  • "The product is stable and reliable."
  • "The solution could offer better integration capabilities."
  • "The solution could offer better integration capabilities."

What is our primary use case?

We are primarily using the solution to run various Microsoft applications and Microsoft 365. 

What is most valuable?

The product is stable and reliable. The performance is very good.

We have found the solution to be quite easy to use. It's user-friendly and simple to navigate around. 

The product is very scalable.

Technical support is very good. 

What needs improvement?

The solution could offer better integration capabilities. 

For how long have I used the solution?

I've been using the solution for a couple of years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability of the product is excellent. The performance is great. There are no bugs or glitches and  don't recall it ever crashing or freezing. 

What do I think about the scalability of the solution?

We have found the solution to be scalable. IF a company needs to expand it, it can do so. It's not a problem at all. 

In my organization, there are about 350 users that use the product.

How are customer service and technical support?

We've contacted technical support in the past and they were good. They are helpful and responsive. I was satisfied with the level of service on offer. 

Which solution did I use previously and why did I switch?

We did not previously use a different operating system. We have always used Microsoft.

How was the initial setup?

I did not personally handle the initial setup and therefore cannot speak to how straightforward or difficult the process was, or how long it took.

I'm not sure how many technical team members are needed to handle deployment and maintenance tasks. 

What about the implementation team?

Our IT team handled the installation process for us.

What's my experience with pricing, setup cost, and licensing?

We do pay a yearly licensing fee. I cannot speak to the exact terms or costs, however. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Microsoft.

I'd rate the solution at a nine out of ten. We have enjoyed using it over the years. We are satisfied with its capabilities. 

I would recommend the solution to other organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
April 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer1572795 - PeerSpot reviewer
IT Production Engineer at a consultancy with 201-500 employees
Real User
Sep 3, 2021
A stable and scalable solution for running one's personal applications
Pros and Cons
  • "The solution is stable."
  • "The solution is good for me."
  • "While we have patches on a monthly basis, the solution could be more secure."
  • "While we have patches on a monthly basis, the solution could be more secure."

What is our primary use case?

I employ the solution for normal use, such as the running of personal applications and internet Office. 

What needs improvement?

While we have patches on a monthly basis, the solution could be more secure. Overall, the solution is good for me. 

For how long have I used the solution?

I have been using Windows 10 for a couple of years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is definitely scalable. 

How are customer service and technical support?

We have support but do not have experience with them. 

Which solution did I use previously and why did I switch?

It was never a question of us using Windows, as we have always done so. We do not wish to use Linux and do not use Citrix for our users, but only for disaster recovery. 

What about the implementation team?

Installation does not pose an issue for us, as we employ a CCM and make use of the master. 

We can do this on our own with the assistance of a consultant. 

We need fewer than 10 people for the deployment and maintenance, consisting of several engineers. 

What other advice do I have?

The solution is good for me. 

There are around 600 or 650 people making use of the solution in my organization. 

I would recommend the solution to others. 

I rate Windows 10 as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1407819 - PeerSpot reviewer
Executive Director - Product & Solution at a cloud solution provider with 11-50 employees
Real User
Sep 2, 2021
Stable, compatible with most hardware, and reasonable priced
Pros and Cons
  • "Windows 10 is user-friendly and very easy to get a compatible driver for the hardware."
  • "Windows 10 is user-friendly and very easy to get a compatible driver for the hardware."
  • "The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted."
  • "The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted."

What is our primary use case?

I am using Windows 10 on my laptop as an operating system for running applications.

What is most valuable?

Windows 10 is user-friendly and very easy to get a compatible driver for the hardware.

What needs improvement?

The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted.

For how long have I used the solution?

I have been using Windows 10 for approximately one year.

What do I think about the stability of the solution?

Windows 10 has been stable.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable, it normally comes included with a purchase of a laptop or other device.

What other advice do I have?

I rate Windows 10 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1571142 - PeerSpot reviewer
Network Consultant at a comms service provider with 10,001+ employees
Real User
Sep 1, 2021
Familiar to operate, compatible with many computers, but stability needs improvement
Pros and Cons
  • "People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems."
  • "People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else."
  • "Windows 10 could improve the performance of the interface, it was faster in Windows 8."
  • "Windows 10 could improve the performance of the interface, it was faster in Windows 8."

What is our primary use case?

I use Windows 10 on my personal and business laptop as an operating system to run applications.

What is most valuable?

People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems.

What needs improvement?

Windows 10 could improve the performance of the interface, it was faster in Windows 8.

For how long have I used the solution?

I have been using Windows 10 for approximately a year and a half and I have been using Windows throughout my life, approximately 16 years

What do I think about the stability of the solution?

The solution could improve its stability.

What do I think about the scalability of the solution?

In my organization, there are thousands of users using Windows 10.

How are customer service and technical support?

I have not needed to use technical support.

Which solution did I use previously and why did I switch?

I have used Windows 8.

How was the initial setup?

Windows 10 came preinstalled on my laptop, I did not need to install it.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I rate Windows 10 a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Administrator at Debre Markos University
Real User
Aug 29, 2021
Easy to install and has good support.
Pros and Cons
  • "It is easy to install and has good information."
  • "It is easy to install and has good information."
  • "The interface could be more user-friendly."
  • "The interface could be more user-friendly."

What is our primary use case?

We are using this solution for running personal applications.

Most of our users have it installed on their laptops and desktops.

What is most valuable?

It is easy to install and has good information.

What needs improvement?

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Windows 10 for three years.

We are using the latest version.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Windows 7.

How was the initial setup?

It's easy to install.

It can be deployed in 20 or 30 minutes.

What about the implementation team?

I completed the installation myself.

What other advice do I have?

I would recommend this solution to others.

I would rate Windows 10 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1558248 - PeerSpot reviewer
Global Head - Datacenters, Cloud and IT Core Services at a logistics company with 10,001+ employees
Real User
Aug 29, 2021
Stable, easy to install, and has good support
Pros and Cons
  • "The technical support is fantastic."
  • "The technical support is fantastic."
  • "They need better upgrading. It is not updating for me at all."
  • "They need better upgrading. It is not updating for me at all."

What is our primary use case?

I use this solution mostly for running my personal applications.

What needs improvement?

Since I purchased this solution, the upgrades have stopped. They need to do something better when it comes to the upgrades.

They need better upgrading. It is not updating for me at all.

For how long have I used the solution?

I have been using Windows 10 since it has been launched.

What do I think about the stability of the solution?

The stability is good. I have no issues with the stability of this solution.

What do I think about the scalability of the solution?

We have ten users in our company.

How are customer service and technical support?

The technical support is fantastic.

How was the initial setup?

It was easy to install, it only took a couple of minutes.

A normal person could maintain this solution.

What about the implementation team?

I completed the installation myself. I did not need the help of an integrator or a consultant.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid yearly.

What other advice do I have?

I would definitely recommend this solution.

I would rate Windows 10 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1372746 - PeerSpot reviewer
IT Manager – Information Technology Office at a financial services firm with 11-50 employees
Real User
Aug 28, 2021
Offers helpful technical support, is easy to use, and has a simple initial setup
Pros and Cons
  • "The interface is easy to use."
  • "Overall, it's quite good and easy to navigate."
  • "I would prefer it if the solution was cheaper."
  • "The solution is a bit expensive, and it would always be preferable if it didn't cost as much as it does."

What is our primary use case?

I primarily use the solution for my personal needs. I use it for browsing the internet and things like that. It's fairly basic usage.

What is most valuable?

I'm generally using the solution as it is the latest option from Microsoft and I prefer the most up-to-date products with the latest features. 

The updates are good and not particularly invasive.

The interface is easy to use. Overall, it's quite good and easy to navigate.

The initial setup is not difficult. It's pretty straightforward.

I have found the solution to be quite stable.

Technical support has always been helpful.

What needs improvement?

There is nothing particularly unique or special about the solution.

For security reasons, they should continue to update certain aspects. It would make the solution safer in the long run.

The stability could always be strengthened.

I would prefer it if the solution was cheaper.

For how long have I used the solution?

I've used the solution from the beginning - since it launched. It's been many years. 

What do I think about the stability of the solution?

I've never faced any issues with stability. For my usage, I have found it to be very reliable. there are no bugs or glitches. it doesn't crash or freeze.

That said, stability could always be a bit better.

What do I think about the scalability of the solution?

I only use the solution on my PC. I have not attempted to scale the product. I wouldn't be able to really determine how scalable it is.

I have no plans to increase usage.

How are customer service and technical support?

While I haven't contacted technical support for myself, I have for my business, and I have found Microsoft support to be helpful and responsive. I'm satisfied with the level of support I have gotten.

How was the initial setup?

The initial setup is very straightforward. It's not overly complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

The solution is a bit expensive, and it would always be preferable if it didn't cost as much as it does. 

What other advice do I have?

I'm just a Windows 10 user. I use it on my own personal PC as well as at work.

We are using the latest version of the solution. We use the most up-to-date as we routinely update the product.

The system, as it is right now, is sufficient for my purposes. 

I'd recommend the solution to other users and organizations.

At this time, finding that it meets my needs, I would rate the product at a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.