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reviewer1666578 - PeerSpot reviewer
Senior Database Administrator at a consumer goods company with 201-500 employees
Real User
Reliable general use solution with good functions and GUI
Pros and Cons
  • "Some things that I like about Windows 10 are its GUI, its performance is good, and it has many features."
  • "In terms of what could be improved, I would say that the most critical thing is security, including the ransomware."

What is our primary use case?

We are using Windows 10 for general use.

What is most valuable?

Some things that I like about Windows 10 are its GUI, its performance is good, and it has many features.

What needs improvement?

In terms of what could be improved, I would say that the most critical thing is security, including the ransomware.

For how long have I used the solution?

I have been using Windows 10 for around three years.

Our company has a policy to use the latest update.

Buyer's Guide
Windows 10
September 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the stability of the solution?

It is generally reliable.

What do I think about the scalability of the solution?

Windows 10 is scalable.

We have more than 100 people using it.

How are customer service and support?

Customer support is good in my experience.

How was the initial setup?

The initial setup is simple.

What other advice do I have?

On a scale of one to ten, I would give Windows 10 an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1532124 - PeerSpot reviewer
IT Program Manager at a computer software company with 5,001-10,000 employees
Vendor
Good navigation and intuitive design
Pros and Cons
  • "The features that I have found most valuable are that it is user-friendly."
  • "It could have more integration and a better pricing plan."

What is our primary use case?

Windows 10 is an operating system that all our applications run on. It's basically for my personal purposes at home.

What is most valuable?

The features that I have found most valuable are that it is user-friendly.

What needs improvement?

In terms of what could be improved, it could have more integration and a better pricing plan. Additionally, it could be more secure and have more dashboards.

For how long have I used the solution?

I have been using Windows 10 for about 9 years or so.

What do I think about the stability of the solution?

It is definitely stable, has good navigation, is easy to use, and has an intuitive design.

What do I think about the scalability of the solution?

I can't say if it is scalable.

Which solution did I use previously and why did I switch?

I was on Linux before using Windows 10.

How was the initial setup?

It is very easy to install. It usually takes a couple of minutes.

What about the implementation team?

I did it myself.

What's my experience with pricing, setup cost, and licensing?

It's a yearly license.

What other advice do I have?

On a scale of one to ten, I would rate Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
September 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Process Manager at a marketing services firm with 201-500 employees
Real User
User-friendly, reliable, scalable and easy to install
Pros and Cons
  • "It is easy to use."
  • "It could have faster updates."

What is our primary use case?

It's an operating system that is used for everything.

What is most valuable?

It is easy to use.

What needs improvement?

It could have faster updates.

For how long have I used the solution?

I have been using Windows 10 since it was launched, in 2015.

What do I think about the stability of the solution?

I don't have any issues with the stability of Windows 10.

What do I think about the scalability of the solution?

Windows 10 is a scalable product.

How are customer service and technical support?

I have not contacted technical support. We haven't been faced with many issues.

Which solution did I use previously and why did I switch?

We have not used any other operating system.

How was the initial setup?

It was very easy to install.

It took two or three hours to complete the installation.

What about the implementation team?

We did not need a team, consultant, or integrator to help install this solution. We were able to do it ourselves.

What's my experience with pricing, setup cost, and licensing?

There are no monthly or yearly licensing fees.

It is paid one time only when Windows is activated.

What other advice do I have?

I would recommend this solution to others.

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1598412 - PeerSpot reviewer
Management Executive at a security firm with 11-50 employees
Real User
Great for personal or professional setups and offers automatic patch updates
Pros and Cons
  • "Technical support is great in South Africa."
  • "Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly."

What is most valuable?

We like that the patches are automatic. It takes away a lot of the administrative burden, from a security point of view, on the environment. You do not really need to worry about patch management on a Windows 10 machine, as it automatically does it. Those are the benefits that we see from a management point of view.

For personal or professional setups, the solution works well.

The solution is stable.

We find the solution to be quite scalable. 

It does what it's meant to do. You don't want the platform to do anything more than what it's doing at the moment. It gives you the analytics. It gives you the right security posture. You can draw on it. It can integrate with other solutions. 

What we like about the stack of products is if you manage it on a management console, it cuts across the enterprise. That's a benefit in terms of your rollout strategy. It's quicker to deploy, easier to deploy, and it definitely affects the user to a large degree. It doesn't consume too many resources on your endpoint.

Technical support is great in South Africa.

What needs improvement?

The whole point of Microsoft is it's a phenomenal stack of products. However, Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly.

For how long have I used the solution?

I've been using the solution for the last 18 months. It's been over a year so far. 

What do I think about the stability of the solution?

The stability of the solution is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability of the solution is good. If a company needs to expand the product, it can do so.

W have 50 users on Microsoft right now. 

How are customer service and technical support?

In South Africa, we have great technical support from Microsoft. It comes down to the training and the availability of resources and that is great.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've always used Microsoft.

How was the initial setup?

The deployment is very easy. The initial setup is simple. There are zero hassles. 

I didn't do the installation personally, however, I know we just did a deployment for about 50 users, and it took us about a day to deploy it.

What about the implementation team?

You can do it just by yourself. The guidelines and the training and so forth that Microsoft provides for users are great. If you follow that, it's great. From a Microsoft point of view, if you follow the step-by-step guide, it's easy to deploy. You don't need an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

The solution is overpriced for the region.

We pay a licensing fee on a monthly basis. 

What other advice do I have?

I'm just a customer or an end-user.

As a cloud-based solution, we're using the latest version of the product.

I'd rate the solution at an eight out of ten. We've been happy with its capabilities in general. 

We would recommend the solution to other users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1656168 - PeerSpot reviewer
Information Management Specialist at a government with 501-1,000 employees
Real User
User-friendly, scalable, and offers good performance
Pros and Cons
  • "Technical support is very good."
  • "The solution could offer better integration capabilities."

What is our primary use case?

We are primarily using the solution to run various Microsoft applications and Microsoft 365. 

What is most valuable?

The product is stable and reliable. The performance is very good.

We have found the solution to be quite easy to use. It's user-friendly and simple to navigate around. 

The product is very scalable.

Technical support is very good. 

What needs improvement?

The solution could offer better integration capabilities. 

For how long have I used the solution?

I've been using the solution for a couple of years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability of the product is excellent. The performance is great. There are no bugs or glitches and  don't recall it ever crashing or freezing. 

What do I think about the scalability of the solution?

We have found the solution to be scalable. IF a company needs to expand it, it can do so. It's not a problem at all. 

In my organization, there are about 350 users that use the product.

How are customer service and technical support?

We've contacted technical support in the past and they were good. They are helpful and responsive. I was satisfied with the level of service on offer. 

Which solution did I use previously and why did I switch?

We did not previously use a different operating system. We have always used Microsoft.

How was the initial setup?

I did not personally handle the initial setup and therefore cannot speak to how straightforward or difficult the process was, or how long it took.

I'm not sure how many technical team members are needed to handle deployment and maintenance tasks. 

What about the implementation team?

Our IT team handled the installation process for us.

What's my experience with pricing, setup cost, and licensing?

We do pay a yearly licensing fee. I cannot speak to the exact terms or costs, however. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Microsoft.

I'd rate the solution at a nine out of ten. We have enjoyed using it over the years. We are satisfied with its capabilities. 

I would recommend the solution to other organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1572795 - PeerSpot reviewer
IT Production Engineer at a consultancy with 201-500 employees
Real User
A stable and scalable solution for running one's personal applications
Pros and Cons
  • "The solution is stable."
  • "While we have patches on a monthly basis, the solution could be more secure."

What is our primary use case?

I employ the solution for normal use, such as the running of personal applications and internet Office. 

What needs improvement?

While we have patches on a monthly basis, the solution could be more secure. Overall, the solution is good for me. 

For how long have I used the solution?

I have been using Windows 10 for a couple of years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is definitely scalable. 

How are customer service and technical support?

We have support but do not have experience with them. 

Which solution did I use previously and why did I switch?

It was never a question of us using Windows, as we have always done so. We do not wish to use Linux and do not use Citrix for our users, but only for disaster recovery. 

What about the implementation team?

Installation does not pose an issue for us, as we employ a CCM and make use of the master. 

We can do this on our own with the assistance of a consultant. 

We need fewer than 10 people for the deployment and maintenance, consisting of several engineers. 

What other advice do I have?

The solution is good for me. 

There are around 600 or 650 people making use of the solution in my organization. 

I would recommend the solution to others. 

I rate Windows 10 as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1407819 - PeerSpot reviewer
Executive Director - Product & Solution at a cloud solution provider with 11-50 employees
Real User
Stable, compatible with most hardware, and reasonable priced
Pros and Cons
  • "Windows 10 is user-friendly and very easy to get a compatible driver for the hardware."
  • "The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted."

What is our primary use case?

I am using Windows 10 on my laptop as an operating system for running applications.

What is most valuable?

Windows 10 is user-friendly and very easy to get a compatible driver for the hardware.

What needs improvement?

The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted.

For how long have I used the solution?

I have been using Windows 10 for approximately one year.

What do I think about the stability of the solution?

Windows 10 has been stable.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable, it normally comes included with a purchase of a laptop or other device.

What other advice do I have?

I rate Windows 10 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1571142 - PeerSpot reviewer
Network Consultant at a comms service provider with 10,001+ employees
Real User
Familiar to operate, compatible with many computers, but stability needs improvement
Pros and Cons
  • "People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems."
  • "Windows 10 could improve the performance of the interface, it was faster in Windows 8."

What is our primary use case?

I use Windows 10 on my personal and business laptop as an operating system to run applications.

What is most valuable?

People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems.

What needs improvement?

Windows 10 could improve the performance of the interface, it was faster in Windows 8.

For how long have I used the solution?

I have been using Windows 10 for approximately a year and a half and I have been using Windows throughout my life, approximately 16 years

What do I think about the stability of the solution?

The solution could improve its stability.

What do I think about the scalability of the solution?

In my organization, there are thousands of users using Windows 10.

How are customer service and technical support?

I have not needed to use technical support.

Which solution did I use previously and why did I switch?

I have used Windows 8.

How was the initial setup?

Windows 10 came preinstalled on my laptop, I did not need to install it.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I rate Windows 10 a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.