I primarily use the solution for connecting to my remote machine, to the VPN, to my work network. That's the main purpose. I also use it for applications such as Microsoft Word or for accessing YouTube and items of that nature.
QA Test Lead at a insurance company with 501-1,000 employees
User-friendly with good UI but has some latency
Pros and Cons
- "There's a lot of documentation."
- "The UI of the solution has not changed drastically over the years, and therefore, it's easy to get used to the solution if you've used earlier versions of Windows."
- "Built into the solution is Windows Defender, which is in all the recent versions of the Windows operating system, however, we still end up buying an extra antivirus product in the market to ensure we are secure."
- "I notice a lot of latency in Windows 10; sometimes it slows things down, and if I use a virtualized environment and run Windows 10, it's definitely slow, even on my personal computer if it is not SSD."
What is our primary use case?
What is most valuable?
The UI of the solution has not changed drastically over the years, and therefore, it's easy to get used to the solution if you've used earlier versions of Windows. It's user-friendly in that sense.
Online technical support is helpful. There's a lot of documentation.
What needs improvement?
I notice a lot of latency in Windows 10. Sometimes it slows down things. If I use a virtualized environment and if I run Windows 10, it's definitely slow, even on my personal computer, if it is not SSD. The performance could be much better.
Built into the solution is Windows Defender, which is in all the recent versions of the Windows operating system, however, we still end up buying an extra antivirus product in the market to ensure we are secure. Windows Defender should be enhanced and compete with the market with other antivirus products so that it comes as part of the operating system and actually offers very good protection.
Native apps such as, for example, Windows Notepad, which is a basic feature provided by Windows over the last 24 years, have had no enhancement at all. If you try to play around with some data or put it in a Notepad note, it still is quite difficult to use. You need to pay for Notepad++ or some TextPad, or some other application tool to get some actual usability.
For how long have I used the solution?
I've been using the solution for a couple of years at this point. It's been a while.
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What do I think about the stability of the solution?
The performance needs improvement. It can be a bit slow. It takes time to render things. In comparison, Mac renders items very quickly.
How are customer service and support?
I've used online tech support in the past. It depends on the case. In a few cases, it is informative and in a few cases, it is not. What I notice is that if I am using Windows, from Windows 95 onwards, if I recollect it correctly. As an end-user, there isn't too much of a drastic change in how it works, and as I've used it for 24 years or so, I have every good understanding of the product.
Which solution did I use previously and why did I switch?
I started using Windows since Windows 95. Before that, I likely used DOS.
How was the initial setup?
I was not a part of the installation process. I got the hardware with the Windows 10 already installed on it. Therefore, I can't speak to the process or how long it takes to deploy.
What's my experience with pricing, setup cost, and licensing?
My understanding is that the license was paid for upfront with the laptop. I can't speak to the exact cost as I just have it on my laptop, and it came already installed and ready to go.
Which other solutions did I evaluate?
I did not evaluate other options before choosing this product.
What other advice do I have?
I'm a customer and an end-user.
I'd rate the solution at a seven out of ten. It's an okay product, however, there are areas for improvement, specifically if you look at the performance.
That said, I would recommend the solution to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
A stable solution which is easy to install, but could have better security and be more user friendly
Pros and Cons
- "I would say that the solution is stable."
- "The solution has many uses; one can use it to run personal and business applications."
- "The solution could be more secure and user-friendly."
What is our primary use case?
The solution has many uses. One can use it to run personal and business applications.
What needs improvement?
Although security was improved greatly from Windows 7, there are still many artifacts remaining from it and from Windows XP. There is still the control panel. Also, migration wasn't done to the new interface.
As such, the solution could be more secure and user-friendly.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
I would say that the solution is stable.
What do I think about the scalability of the solution?
The solution is not scalable on its own, although it is if one puts it in a company.
How are customer service and technical support?
I have not had experience with technical support.
How was the initial setup?
The solution is easy to install and approximates CAVE.
What's my experience with pricing, setup cost, and licensing?
There are no surcharges beyond the licensing cost.
The price is fine.
What other advice do I have?
There are thousands using the solution in my organization.
I would definitely recommend the solution to others
I rate Windows 10 as a six or seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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August 2026
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Easy to set up, easy to use, and very stable
Pros and Cons
- "The ease of use has been great, it feels quicker and smoother, the initial setup is very easy, the stability is very good, and the scalability is good."
- "The pricing could be more competitive compared to other products of the same nature."
- "The solution is expensive, compared to Linux. It's kind of overpriced."
What is our primary use case?
I use the solution for anything from work to play, however, I mostly use it for work.
What is most valuable?
The ease of use has been great. It feels quicker and smoother.
The initial setup is very easy.
The stability is very good.
The scalability is good.
It's easy to find answers to any questions by researching online.
What needs improvement?
I've heard that they have plans to take away the control panel, which may be a mistake unless they can improve the level of settings.
The pricing could be more competitive compared to other products of the same nature.
For how long have I used the solution?
I have been using the solution for about three years at this point. It's been a while. I've had some time with it.
What do I think about the stability of the solution?
The solution is quite stable. I recently had a problem with the computer in terms of the computer hanging a lot and probably hanging five times a day and even through that, it up fairly well. It's really stable compared to previous versions.
What do I think about the scalability of the solution?
With all the other Microsoft products you now have with Azure and what I'm currently looking at on Microsoft in June, scaling it company-wide and enterprise-wide would be very, very easy. With Microsoft, that scalability wouldn't be as much as the issue, even if you're not on site.
How are customer service and technical support?
I am in computer support and therefore I have figured it out or used manuals online or Google searches or so forth. Although I've got access to vendors and distributors and Microsoft themselves, it's usually easier just to figure it out quicker than trying to find somebody in support. Therefore, I don't tend to deal directly with technical support.
Which solution did I use previously and why did I switch?
I also work with Linux, which is less expensive. However, everyone is used to Microsoft products, and that's usually the easier route.
How was the initial setup?
I found the initial setup to be very simple and straightforward. It's not complex or difficult.
The deployment is very fast. It might have taken 30 minutes or so to get everything up and running.
What about the implementation team?
I can handle the solution myself. I've done it a million times. It's quite easy. Therefore, I don't need the help of any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, compared to Linux. It's kind of overpriced.
It's just very expensive and the people resort to other means trying to get it which makes the problem worse.
What other advice do I have?
I do resell Microsoft products to the distributor, however, not directly from Microsoft.
I've got it on all my devices now. I don't have any older Windows now.
I'd recommend the solution to others. Windows 10 would probably be your safe go-to if you're looking for Microsoft. If you're looking for something else and can't afford the cost, then I would say Linux options may be ideal.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Sales Manager at INFOSEC
Feature-rich, intuitive, fast, and integrates well with third-party applications
Pros and Cons
- "I like that it has many features that are easily displayed."
- "Windows 10 is an established operating system; it's a good solution that is easy and simple to use, fast, quiet, integrates well with third-party applications, and has many intuitive features that are easily displayed."
- "It is incompatible with some communications when you need to share some data."
What is our primary use case?
We use Windows 10 to manage clients, the CRM or ERP such as SAP or Microsoft Dynamics.
What is most valuable?
Windows 10 is an established operating system. It's a good solution.
It is easy and simple to use, and it's also fast.
It's a quiet operating system, that integrates well with third-party applications.
I like that it has many features that are easily displayed.
It is also very intuitive. For example, if I have a printer with no drivers, the Windows Operating System installs it for me. This makes everything easier for me.
What needs improvement?
We are always excited and interested to learn about new features. It would be helpful to know of the newly available features in advance.
I would prefer to talk to the computer as I would speak to a secretary rather than use the keyboard. It would be nice to be able to speak to the computer and ask it to do certain functions or tasks. A voice-activated assistant would be very helpful.
When compared to MacIntosh, or Linux, it would be helpful to include some of their operating system philosophy.
It is incompatible with some communications when you need to share some data.
For how long have I used the solution?
I have been using Windows 10 for ten years.
What do I think about the stability of the solution?
I don't have any issues with the stability of Windows 10.
What do I think about the scalability of the solution?
Windows 10 is a scalable product.
Which solution did I use previously and why did I switch?
We also use Windows Server. It's a good operating system. The features meet the requirements of the network.
With Windows Server, the user can print, use the internet, and can use some applications. It is a good characteristic for one server. You don't need several servers because one Windows Server is sufficient.
I would rate Windows Server a nine out of ten.
Windows Server is a scalable product, and it is also stable.
Windows Server integrates well.
How was the initial setup?
I have some common issues with Windows when running the setup again. Sometimes it is difficult because of the new features that have been added. Given the time to learn about them, it would be easier for me.
The initial setup can sometimes be simple and other times it can be complex. For a new user, it may be complex.
What other advice do I have?
I started working with Windows in 1993.
I would rate Windows 10 a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team leader technical support at a manufacturing company with 201-500 employees
Scales well, stable, and easy to setup
Pros and Cons
- "We like the productivity."
- "The compatibility of applications factor is the main reason to choose the Microsoft operating system."
- "The update cycle could use some improvement."
What is our primary use case?
Our main use for Windows 10 is as a platform to host our enterprise applications.
What is most valuable?
We like the productivity.
Most importantly, it's everywhere.
The compatibility of applications factor is the main reason to choose the Microsoft operating system.
What needs improvement?
The update cycle could use some improvement. There have been a lot of zero-day security issues that have mostly been met, but, the way Microsoft handled these could sometimes be less user disruptive.
It could be more secure, which is our main concern from a company's perspective.
The technical support could also be improved.
For how long have I used the solution?
We have been using Windows 10 since 2015.
We are using the latest version.
We deployed it on-premises and it has also been deployed as Azure Virtual Desktop.
What do I think about the stability of the solution?
It is stable enough for our purposes.
What do I think about the scalability of the solution?
Windows 10 is definitely scalable. We have 300 users in our organization who use it.
How are customer service and technical support?
Technical support is a bit varied. Depending on the type of technical support that you need, most are very responsive and usually, they are quite knowledgeable.
There is definitely room for improvement, especially with more complex and less straightforward questions. It tends to stay in the area of data gathering.
How was the initial setup?
The initial setup is straightforward. It is easy to install.
The length of time for deployment depends on the scale,
On a one-for-one basis, and using the automation tools that are provided with additional licensing, we use Microsoft Endpoint manager for this. it doesn't take very much time.
We have three people to manage it on a day-to-day basis.
What's my experience with pricing, setup cost, and licensing?
Pricing depends on the type of license. If you are an enterprise customer, you can pay for licensing on a monthly basis.
We, however, are an educations firm, we pay for our licensing on an annual basis. It also depends on the relationship you have with Microsoft.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
On a scale from one to ten, I would rate Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Consultant at a tech services company with 1-10 employees
A stable and easily installable solution
Pros and Cons
- "The solution has good stability."
- "We find the performance to be the most valuable."
- "The installation consumes a lot of space and the response time is not as fast as it should be."
What is our primary use case?
We use the solution for running our personal applications.
What is most valuable?
We find the performance to be the most valuable.
What needs improvement?
It would be nice if the solution were more lightweight, such as is the case with Windows XP. The installation consumes a lot of space and the response time is not as fast as it should be.
Moreover, the solution could have better performance.
For how long have I used the solution?
We have been using Windows 10 from the get-go, perhaps for the last ten years.
What do I think about the stability of the solution?
The solution has good stability.
What do I think about the scalability of the solution?
My guess is that the solution is scalable, although I have not had occasion to put this to the test.
How are customer service and technical support?
How was the initial setup?
Installation is straightforward.
It took under 30 minutes.
What about the implementation team?
We handled the installation on our own.
There are two people who are responsible for deployment and maintenance, one being an administrator and the other an engineer.
What's my experience with pricing, setup cost, and licensing?
While I am not the IT manager, I do know that the licensing costs comes with a subscription that is based on volume.
Which other solutions did I evaluate?
Prior to using, the solution we evaluated Linux, Windows and Ubuntu.
What other advice do I have?
We have 200 front desk users of the solution in our organization.
I would definitely recommend this product to others.
I rate Windows 10 as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Director at a tech services company with 11-50 employees
An intuitive operating system that's stable and easy to use
Pros and Cons
- "I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support."
- "It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person. To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well."
- "It would be better if they brought back the easy way to create multiple sessions on Windows 10."
What is our primary use case?
Whenever we sell equipment with a personal computer, our customers request Windows 10, and we install it.
What is most valuable?
I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support.
What needs improvement?
It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person.
To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well.
For how long have I used the solution?
I have been using Windows 10 for five years or since it was available in the marketplace.
What do I think about the stability of the solution?
I personally think that it's a very stable operating system. We used to have several issues with other operating systems, but we don't have any issues with Windows 10. This is because the updates are made automatically, and we also have several ways to back up our work. Most of the time, I forget that there is any trouble on a laptop or the desktop.
What do I think about the scalability of the solution?
I think it's scalable. If you get legal licenses, you can move up to the new version without any problem. This is what we used to do.
How are customer service and technical support?
I contacted technical support once , and it was a very good experience.
How was the initial setup?
The initial setup is simple for me because I'm an IT integrator. However, I know that it's complicated for my customers just to install it. Most of the time, they don't want to learn how to do it. They always tell us to do it for them and to give it in ready-to-use mode.
What about the implementation team?
I'm an integrator and I install and deploy this solution.
What's my experience with pricing, setup cost, and licensing?
It's not cheap, and it's one of the inconveniences. Most of the time, we use group licensing, permitting us to install servers for three months. When we want to have personal licenses, it costs too much here in Senegal.
What other advice do I have?
I will recommend this solution because it's intuitive. Also, we have a Windows culture here, and people like to use it.
On a scale from one to ten, I would give Windows 10 an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
HR Operations Manager at a tech services company with 10,001+ employees
Easy to set up and customize with helpful technical support
Pros and Cons
- "We've found the scalability to be good."
- "Compared to previous Windows iterations, this is a great OS."
- "Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud."
What is our primary use case?
We're primarily using the solution as an operating system.
What is most valuable?
I do prefer the dark mode. They did not have a dark mode on Windows 8 or XP.
The product offers very good customizations.
The initial setup is straightforward.
The stability is very good.
We've found the scalability to be good.
Technical support is helpful.
What needs improvement?
Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud.
I don't like that Skype has been discontinued and so is Internet Explorer. Those kinds of things, things you are really comfortable with and do not have much of a footprint on your computer, those are getting eliminated.
I'd like them to work on building tools that take up less space, as I tend to work offline.
For how long have I used the solution?
I've been using the solution for a long time. I've used it since it was originally rolled out.
What do I think about the stability of the solution?
The stability is good and I find it to be a reliable OS. That said, at certain times it takes a lot of time to get those patches updated. That's every now and then, however, apart from that, it's fine.
What do I think about the scalability of the solution?
In terms of scaling, for us, it was pretty much a comprehensive rollout, so I don't see any problems there. The product can scale.
How are customer service and technical support?
We've reached out to technical support in the past. We find Microsoft to be helpful and responsive. We are satisfied with their level of service.
Which solution did I use previously and why did I switch?
This is the only operating system I am using at the moment.
How was the initial setup?
The initial setup is not difficult or complex. It's straightforward and simple.
What's my experience with pricing, setup cost, and licensing?
I don't handle payment resolutions and therefore cannot speak to the licensing for this product. I'm not sure how much we pay or if we license it in monthly or yearly increments.
What other advice do I have?
I'm just a customer and an end-user. I don't have a business relationship with Microsoft.
I'm using the latest version of the solution at this time.
Compared to previous Windows iterations, this is a great OS.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at a computer software company with 201-500 employees
Too many security patches, could be more user-friendly, but easy installation
Pros and Cons
- "The install was easy for this solution."
- "The solution could improve by being more user-friendly and limiting the security patches to once every quarter instead of weekly."
- "The solution is not stable, there are a lot of patches coming out all the time."
What is our primary use case?
I am using Windows 10 as an operating system for personal use.
What needs improvement?
The solution could improve by being more user-friendly and limiting the security patches to once every quarter instead of weekly.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
The solution is not stable, there are a lot of patches coming out all the time.
What do I think about the scalability of the solution?
There are approximately 2,000 users using this solution in my organization.
How was the initial setup?
The install was easy for this solution.
What about the implementation team?
The implementation of the solution was easy and I did it myself.
What's my experience with pricing, setup cost, and licensing?
There is a license required for Windows 10.
Which other solutions did I evaluate?
I have evaluated Windows 11 and it should fix a lot of issues with Windows 10.
What other advice do I have?
I rate Windows 10 a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Freelance Software Engineer + Director of a company at Peter Krall Consulting
An operating system that's pretty stable
Pros and Cons
- "I like how Windows 10 is quite stable."
- "It would be better if there were more integration with Linux and Azure."
What is our primary use case?
I use it mainly as the operating system for my tech development work. I'm running some kind of research studio and a database on this.
What is most valuable?
I like how Windows 10 is quite stable.
What needs improvement?
It would be better if there were more integration with Linux and Azure.
For how long have I used the solution?
I have been using Windows 10 for several years. I got it when it first came out.
Which solution did I use previously and why did I switch?
I've been in business since 1980, so I have used many operating systems like Sun. That's what it was called before Oracle bought them.
How was the initial setup?
The initial setup is straightforward, but it takes some time to download and implement this solution.
What's my experience with pricing, setup cost, and licensing?
I don't pay for my personal use. However, my company certainly has some licenses, but I'm not aware of what they pay for them.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give Windows 10 a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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