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reviewer907905 - PeerSpot reviewer
Founder at a marketing services firm with 11-50 employees
Real User
Feb 5, 2021
A robust operating system that's easy to use
Pros and Cons
  • "I like that it's easy to use, and it seems to be more robust than Windows 7."
  • "Support could be better."

What is our primary use case?

We use it for simple office projects. 

What is most valuable?

I like that it's easy to use, and it seems to be more robust than Windows 7.

What needs improvement?

Support could be better.

For how long have I used the solution?

I've been using Windows 10 for three to four years.

Buyer's Guide
Windows 10
January 2026
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What do I think about the stability of the solution?

Windows 10 seems to be stable, so far so good.

What do I think about the scalability of the solution?

Windows 10 is scalable, and it's very easy.

How are customer service and support?

Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses. 

Sometimes they just get the things from a book or the information that I can always research on Google myself. When I ask for their help, I'm really asking for some insider tricks or tips. Not something off Google that I can find myself.

Which solution did I use previously and why did I switch?

We used to use Windows 7. But we switched to Windows 10 because you cannot get any updates. Windows 10 is obviously more stable than Windows 7. I can say that it's easier to use and more stable.

How was the initial setup?

The initial setup is quite simple. You can install Windows 10 within 30 minutes. But if you have to customize it for your colleagues, that can take up to two hours. All maintenance and updates happen automatically.

What about the implementation team?

I installed it by myself.

What's my experience with pricing, setup cost, and licensing?

When we purchase a new machine, it comes with it, and we don't pay separately for the license. 

What other advice do I have?

I would recommend Windows 10 to potential users.

On a scale from one to ten, I would give Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Consultant, Presales at a tech vendor with 10,001+ employees
Real User
Feb 2, 2021
Feature rich, innovative, user friendly, and easy install
Pros and Cons
  • "It is a much faster solution if you are transitioning from a traditional Windows operating system."
  • "If someone is coming from a previous Windows experience, it could be complex."

What is most valuable?

It is a much faster solution if you are transitioning from a traditional Windows operating system. It is simple, feature-rich, innovative, and once you get used to it, it is user friendly as well.

What needs improvement?

If someone is coming from a previous Windows experience, it could be complex. The solution could be more simplistic from a user perspective. When operating the solution sometimes you receive many different types of options, there is a chatbot build in, and some automatic assistance that was not expected.

There are excessive features in this version and the functionality they are based on needs improvement. The traditional way of using a Windows platform has been somehow lost. It will take a little time to get used to the Windows 10 experience.

Some features are not available in the basic version of the software that can be useful.

In the future, the solution should have a more simplified virtual assistant. I think they might be already planning to do this. There should be more features coming in the solution pre-installed. For example, when you purchase Windows 10, you should have a basic version of Microsoft Office installed on it. It should not be priced separately, more inclusion of features should be there.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

Compared to their competition, this solution is stable.

What do I think about the scalability of the solution?

I have found it to be a scalable solution.

Which solution did I use previously and why did I switch?

Prior to using this solution, I was using Windows seven or Windows eight, not SPF. 

What about the implementation team?

The deployment is easy.

What's my experience with pricing, setup cost, and licensing?

I have never bought this solution myself, I generally get it with my Notebook for free. I think they are competitively priced at this moment. They could reduce the price a bit more, currently, it is priced in the middle.

What other advice do I have?

From the last three-four years, while I was using Windows 10, I think it took me some time to really get used to it properly. For example, we had to figure out how to search. Though they have included improvements from a previous version it took time to learn the new changes.

There is not anything to can say negative because you do not have an option to choose in some cases. When you have a PC environment Windows 10 should be there. If you want to review the previous versions or any extensive version of Windows 10, then it may be different. Enterprise has some added features that the basic does not, these advanced features are available for those who need it. There are other solutions such as Mac or Linux, but in a PC environment, you do not have a specific choice.

I rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
January 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
it_user1391976 - PeerSpot reviewer
Vice President - Network and Infrastructure at a manufacturing company with 1-10 employees
Real User
Jan 25, 2021
A good operating system with a valuable encryption tool
Pros and Cons
  • "The operating system itself is good."
  • "I think the user interface can be a little bit better."

What is our primary use case?

I use Windows 10 just for application purposes.

How has it helped my organization?

It has improved the way our organization functions.

What is most valuable?

The operating system itself is good, and I use BitLocker for encryption. Another valuable feature is the snipping tool, where you could cut and paste.

What needs improvement?

I think the user interface can be a little bit better. Improve the menus because navigating the menu could be a little difficult if you don't have any experience.

They need to get rid of that hive registry. Over time, the hive can get defragged, and you have to start installing and uninstalling. It becomes very fragmented and very convoluted with multi-layers. 

Their support could also be better. Sometimes support can get lost when outsourced or outsourced somewhere to a different culture. 

For how long have I used the solution?

I've been using Windows 10 for over four years.

What do I think about the stability of the solution?

Stability depends on how programs are written, in terms of memory management and more. But it has become somewhat stable.

What do I think about the scalability of the solution?

Scalability is easier if you're using the VDI or the virtual desktop. If you have to deal with it on an individual basis, then that becomes a little complex and tedious.

How are customer service and technical support?

Support could be better. But on a scale from one to ten, I'll give Windows 10 support a seven.

Which solution did I use previously and why did I switch?

We had Linux before. For administration purposes and those types of roles, Windows is more user-friendly. Windows was more user-friendly at the time, but Linux has caught up.

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

For those interested in using Windows 10, I would advise them to stay up to date with security patches. The one bad thing about Windows is that it tends to put the system slowly into acquiesce mode, where things stop operating if you don't apply security patches. When it comes to that, the first level of troubleshooting is installing the operating system patches, and then before you know it, everything's working fine again.

On a scale from one to ten, I would give Windows 10 a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
MohammedAbdulAleem - PeerSpot reviewer
Lead Enterprise Architect at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Jan 16, 2021
User-friendly and supports many applications, but needs more monitoring tools for administrators and better pricing
Pros and Cons
  • "It is user-friendly, and it supports many applications. I am working as an enterprise lead, so I have different client applications, and they are mostly compatible with Windows. The graphical interface of Windows 10 is better than Windows 8."
  • "They should introduce some special tools for system administrators. I am currently looking at how to calculate the storage. It should have additional tools for monitoring for system administrators. A lot of such monitoring and security tools are available for free in other open-source operating systems, such as CentOS. It should have the backup-and-restore functionality, which is integrated with any external device, such as a USB device. Windows 10 should also be free. They should only charge for Professional Windows 10, but the basic OS should be free. Microsoft should support the Red Hat operating system. When I install Red Hat, it doesn't support NTFS. It needs some additional plug-ins."

What is most valuable?

It is user-friendly, and it supports many applications. I am working as an enterprise lead, so I have different client applications, and they are mostly compatible with Windows. The graphical interface of Windows 10 is better than Windows 8.

What needs improvement?

They should introduce some special tools for system administrators. I am currently looking at how to calculate the storage. It should have additional tools for monitoring for system administrators. A lot of such monitoring and security tools are available for free in other open-source operating systems, such as CentOS. 

It should have the backup-and-restore functionality, which is integrated with any external device, such as a USB device. Windows 10 should also be free. They should only charge for Professional Windows 10, but the basic OS should be free.

Microsoft should support the Red Hat operating system. When I install Red Hat, it doesn't support NTFS. It needs some additional plug-ins.

For how long have I used the solution?

I have been working with this solution for two to three years. I am using it in the office as well as at home.

What do I think about the stability of the solution?

It is stable. In our organization, we have a lot of security stacks. Windows 10 is more stable and better than Windows 8.

How are customer service and technical support?

I have not contacted them.

How was the initial setup?

The initial setup is very straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

The basic operating system of any hardware should be free. Therefore, it should be free. They should charge only for the enterprise level or enabling the hypervisor. They should charge for Professional Windows 10, but the basic OS should be free.

What other advice do I have?

I would recommend this solution for non-IT people. It is an operating system for a novice end-user. As an administrator, there are many tools that I don't find in it.

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1390797 - PeerSpot reviewer
Director Lean Infrastructure at a tech services company with 201-500 employees
Real User
Aug 5, 2020
Familiarity, maturity and popular productivity tools make this OS almost indispensable
Pros and Cons
  • "It is familiar and mature and runs the most popular productivity tools."
  • "The operating system could be more configurable and compatible in integrating with other operating systems."
  • "The core of the operating system needs work to become more stable and less complex. The need to occasionally re-install should not be necessary."

What is our primary use case?

I am using Windows 10 together with Ubuntu Linux as an operating system.  

What is most valuable?

I am in the technical, IT area. I love the new Windows subsystem for Linux. Version two came out recently. I like the new functionality and mostly the better integration between the networks and the Windows 10 core system.  

I also like that Windows is great for gaming. The gaming experience may actually be the thing that I like the most personally.  

What needs improvement?

I always compare products with the competition or what open-source products are doing. I would love for Microsoft to provide or participate in more open-source projects. They could do more expansion with less R&D and learn from what other developers do.  

The Windows interface could be much more flexible from a perspective of the user's experience. If you compare other operating systems to the standard Windows desktop experience, the level of configuration for Windows is not so great. You should be able to do more to customize it from the way it looks to the way it performs.  

What I also do not likes is the core of the Windows architecture. The registries and complexities that may help it to run fast also lead to issues, latent files, and other issues. Everyone who uses the product knows about having to reinstall Windows. This problem is something that still exists in the latest versions. The operating system works against itself and becomes slower after months of usage. The lag is more apparent if you install a lot of different applications. Eventually, this causes more serious issues and you need to reinstall the operating system. This is not something that you ever have to do on a Linux operating system. Linux is much more flexible. It is much cleaner and it is much easier to configure to your needs.  

One other issue I have with Microsoft — more than just the Windows operating system — is the lack of compatibility of their productivity tools suite. Nowadays, most people cannot live without their Office applications. Microsoft is the leader in this. Their Office products are not supported on Linux. In my opinion, the real reason people are still using Windows is not that it is a great operating system, it is because of the integrated productivity tools and familiarity.  

For Windows, the core of the operating system needs improvement from the perspective of flexibility and stability.  

As far as additional features, it is hard to really pinpoint something that Windows is missing. I think from a feature perspective and as a mature product, they are already pretty feature-heavy. They essentially have everything that a person could need and I do believe that Microsoft is doing a great job from the perspective of continually providing new features.  

I would prefer that they further developed the possibility of running other operating system applications. I like the features we got from Windows 10 to help incorporate the use of the Linux system. But I would love it if they made the effort to further expand on that.  

So the ability to better integrate with and run other operating systems would be a nice addition.  

For how long have I used the solution?

I have been using the Windows OS product since Windows 3.1 or 3.11. So, I have more than 15 years of experience with Windows. We have been working with Windows 10 for about four years.  

What do I think about the stability of the solution?

In general, the stability of the Windows operating system has greatly improved over the years. The latest versions of Windows 10 is the most improved and it is much better than it was. It still has room for improvement.  

What do I think about the scalability of the solution?

We currently have about 250 people using Windows 10 in our organization. There is no real scalability concern.  

How are customer service and technical support?

I am an ex-Microsoft employee, so I do have experience with technical support for Microsoft and the Windows 10 product. The guys on that team are great. They are certainly going out and doing their best. They are helpful. They have made a huge improvement over the last few years. They changed a lot of things in the process of how they work with customers. But honestly, I very rarely open a ticket related to Windows 10. I do not find a need for that. I am in the IT field. I fix issues all the time by myself if I have any with the operating system.  

But the support team is helpful and improved.  

How was the initial setup?

The installation is very straightforward.  

What other advice do I have?

Any advice I have for people considering this product depends on the use case. I would definitely recommend using Windows 10 as an operating system and a familiar choice. But I would definitely also recommend trying other operating systems. It is very important to know what other operating systems have to offer. This one operating system has massive dominance on the market and I do not like the way that 90% of the people are using only Microsoft products without even considering anything else. It is limiting. So my advice is: learn more about other desktop experiences and try Linux as well to see the differences and what it has to offer. 

On the scale from one to ten where one is the worst and ten is the best, I would rate Windows 10 as an eight-out-of-ten. Eight is a good rating but Windows can be better. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Network Specialist at a venture capital & private equity firm with 10,001+ employees
Real User
Top 20
Jul 30, 2020
Feature rich, stable and scalable operating system
Pros and Cons
  • "In terms of most valuable feature, it has all the features. We have to use the workforce application like Microsoft Office 365. We are dependent on the operating system."
  • "In terms of what could be improved, I would say the security patches. The security patches do not come very frequently with the operating systems."

What is our primary use case?

The use case is that it is an operating system. People use Windows as an operating system. If you have a laptop at home, you may operate from it. We use desktop machines in our organizations and every user has a Windows operating system.

What is most valuable?

In terms of most valuable feature, it has all the features. We have to use the workforce application like Microsoft Office 365. We are dependent on the operating system.

What needs improvement?

In terms of what could be improved, I would say the security patches. The security patches do not come very frequently with the operating systems. So this requires a lot of improvement because the security patches only come every now and then.

For how long have I used the solution?

We started using Windows 10 four to five years ago. Before that we had Windows 7.

What do I think about the stability of the solution?

Windows 10 is stable. There's no doubt about it.

What do I think about the scalability of the solution?

The scalability is good. From one to five, I would give it a four. 

Right now we have 1,000 plus people working on it. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I wold advise them to check out the licensing, which needs improvement. They should consider it because the Microsoft operating system works with Microsoft Office license. We have to pay separately. I think they should prepare a package, with the operating system and the M365 license combined and there should be a big, good, and attractive package for the customers. This would be an improvement on the product.

On a scale of one to ten I would give Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data Scientist at a tech services company with 51-200 employees
Real User
Jul 16, 2020
Scalable with good stability, however it needs a better system for initiating updates
Pros and Cons
  • "The solution is scalable. If an organization needs to expand it out, they shouldn't run into issues doing so."
  • "The only thing which concerns me is updates. It gets updated often. Sometimes, however, it automatically gets updated. That is an issue. It can happen when you do not want it to be done. It's possible it can start and your files are not saved. They may be open while your laptop enters sleep mode. Then, when you re-open the computer to continue work, it all of a sudden decides to update, destroying your work."

What is most valuable?

I don't know if I can discuss the solution in relation to other Windows versions, however, I can compare it to other OS like Unbuntu. For example, it's quite a secure operating system. The ease with which you can download different Python libraries is very good there. 

If you're a developer, you can do everything with the help of the Command Prompt and console. 

What needs improvement?

I'm more into artificial intelligence and the data science side. So I do not like Windows that much.

Setting up the environment variable, etc., needs improvement. This is true not only for Windows 10 but for Windows as a whole. It is currently a huge mess. Due to this, working with many libraries and packages becomes a difficult task. If they could find a better solution or a replacement for environment variables, I'd be extremely happy.

The only thing which concerns me is updates. It gets updated often. Sometimes, however, it automatically gets updated. That is an issue. It can happen when you do not want it to be done. It's possible it can start and your files are not saved. They may be open while your laptop enters sleep mode. Then, when you re-open the computer to continue work, it all of a sudden decides to update, destroying your work. 

Once I accidentally did something that erased hidden folders on the C drive. It caused a lot of issues. Windows got corrupted on me. They should work to ensure that it isn't possible to accidentally delete these files or there should be a replica for them on the hard disc or something of that nature.

Google has functionality whereby if you have your email ID open on your phone, on your Android phone, that means you can sync everything on your Google drive. The same thing should be provided by Microsoft. I do not think Microsoft provides a dedicated account to every valid Windows holder. This should be done so that everything you have on your local system should be somehow in synchronization with the cloud. That way, if something happens, like your laptop is stolen, or your laptop is corrupted all of a sudden, your data is not misplaced. You have your data somewhere. A sync with the cloud service should be available.

For how long have I used the solution?

I've been using the solution for seven to eight months at this point. It's been less than a year.

What do I think about the stability of the solution?

Windows 10 is a stable solution; it provides everything. There's a good Windows store where you can go and get your apps. There are other things also that Microsoft provides as well. For example, on Windows, you can download a virtual machine. If you want to use Ubuntu, as I do, due to the fact that I am more comfortable with Ubuntu, you can download the VM there on Windows and start with your work. 

Everything is provided by Windows, and things are stable. If I talk about Windows only, in between OS such as Linux, then I'd say Linux is better. However, overall, Windows 10 is pretty reliable.

What do I think about the scalability of the solution?

The solution is scalable. If an organization needs to expand it out, they shouldn't run into issues doing so.

How are customer service and technical support?

So far I haven't had to reach out to technical support; I can't speak to its quality of service or the level of responsiveness to queries.

Which solution did I use previously and why did I switch?

I have experience with Unbuntu as well. I used Unbuntu about a year back. Now I'm using Windows for data science. Initially, I used Ubuntu for data science. So I've used both the platforms.

The commands are very good and very easy in Ubuntu as compared to Windows. In Windows, you'll have to do a lot of things. You need to, for example set the environment variable, etc., which is not necessary in Ubuntu. You can directly download and put it in your user directory. You can also utilize the services from there. So I would say from the developer's point of view, and from an AI practitioner's point of view, Linux Ubuntu is a good option to go for.

How was the initial setup?

While I found that the initial setup was very straightforward on Linux's Ubuntu, it was a bit complex and much harder in Windows. It's not straightforward per se.

I haven't used Windows 10  for deployment. I've used the Linux machine only. Deploying on Ubuntu won't take much of a time. It's very easy.

What other advice do I have?

We're just customers. We don't have a business relationship with the vendor.

I'm not sure which version of the solution I'm using currently is.

Windows 10 is quite a stable version of the solution. If you compare it with Windows 8, it is much, much better. If one wants to use Windows as an operating system, I would recommend it. If one is more comfortable with other operating systems, they can run it in a virtual machine and give partition on Windows so that half of the memory is allocated for other OS. 

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MirzaBaig6 - PeerSpot reviewer
COO at a tech services company with 501-1,000 employees
Real User
Jan 18, 2024
Has easy configurations and it provides useful features
Pros and Cons
  • "The product is easy to use."
  • "The interface must be made faster."

How has it helped my organization?

The solution makes our organization better.

What is most valuable?

The product is easy to use. I like the snipping tool and the network utility tool. The interface is nice. The configuration is easy.

What needs improvement?

Sometimes, the product hangs, and we have to restart the PC to make it work again. The interface must be made faster.

For how long have I used the solution?

I have been using the solution since it was released.

What do I think about the stability of the solution?

I rate the product’s stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability a seven out of ten. The scalability could be improved.

How was the initial setup?

I rate the initial setup a nine out of ten. The deployment took one hour.

What about the implementation team?

The deployment was done in-house. We need one to five people to deploy the solution.

What was our ROI?

I rate the ROI a five out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten. The product is not that cheap. There are no additional costs associated with the tool.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.