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reviewer1401510 - PeerSpot reviewer
Team leader technical support at a manufacturing company with 201-500 employees
Real User
Scales well, stable, and easy to setup
Pros and Cons
  • "We like the productivity."
  • "The update cycle could use some improvement."

What is our primary use case?

Our main use for Windows 10 is as a platform to host our enterprise applications.

What is most valuable?

We like the productivity.

Most importantly, it's everywhere. 

The compatibility of applications factor is the main reason to choose the Microsoft operating system.

What needs improvement?

The update cycle could use some improvement. There have been a lot of zero-day security issues that have mostly been met, but, the way Microsoft handled these could sometimes be less user disruptive. 

It could be more secure, which is our main concern from a company's perspective.

The technical support could also be improved.

For how long have I used the solution?

We have been using Windows 10 since 2015.

We are using the latest version.

We deployed it on-premises and it has also been deployed as Azure Virtual Desktop.

Buyer's Guide
Windows 10
June 2025
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What do I think about the stability of the solution?

It is stable enough for our purposes.

What do I think about the scalability of the solution?

Windows 10 is definitely scalable. We have 300 users in our organization who use it.

How are customer service and support?

Technical support is a bit varied. Depending on the type of technical support that you need, most are very responsive and usually, they are quite knowledgeable.

There is definitely room for improvement, especially with more complex and less straightforward questions. It tends to stay in the area of data gathering.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

The length of time for deployment depends on the scale, 

On a one-for-one basis, and using the automation tools that are provided with additional licensing, we use Microsoft Endpoint manager for this. it doesn't take very much time.

We have three people to manage it on a day-to-day basis.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on the type of license. If you are an enterprise customer, you can pay for licensing on a monthly basis. 

We, however, are an educations firm, we pay for our licensing on an annual basis. It also depends on the relationship you have with Microsoft.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

On a scale from one to ten, I would rate Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1469322 - PeerSpot reviewer
HR Operations Manager at a tech services company with 10,001+ employees
Real User
Easy to set up and customize with helpful technical support
Pros and Cons
  • "We've found the scalability to be good."
  • "Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud."

What is our primary use case?

We're primarily using the solution as an operating system.

What is most valuable?

I do prefer the dark mode. They did not have a dark mode on Windows 8 or XP.

The product offers very good customizations. 

The initial setup is straightforward. 

The stability is very good. 

We've found the scalability to be good.

Technical support is helpful.

What needs improvement?

Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud.

I don't like that Skype has been discontinued and so is Internet Explorer. Those kinds of things, things you are really comfortable with and do not have much of a footprint on your computer, those are getting eliminated.

I'd like them to work on building tools that take up less space, as I tend to work offline. 

For how long have I used the solution?

I've been using the solution for a long time. I've used it since it was originally rolled out. 

What do I think about the stability of the solution?

The stability is good and I find it to be a reliable OS. That said, at certain times it takes a lot of time to get those patches updated. That's every now and then, however, apart from that, it's fine.

What do I think about the scalability of the solution?

In terms of scaling, for us, it was pretty much a comprehensive rollout, so I don't see any problems there. The product can scale. 

How are customer service and technical support?

We've reached out to technical support in the past. We find Microsoft to be helpful and responsive. We are satisfied with their level of service. 

Which solution did I use previously and why did I switch?

This is the only operating system I am using at the moment. 

How was the initial setup?

The initial setup is not difficult or complex. It's straightforward and simple. 

What's my experience with pricing, setup cost, and licensing?

I don't handle payment resolutions and therefore cannot speak to the licensing for this product. I'm not sure how much we pay or if we license it in monthly or yearly increments. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Microsoft. 

I'm using the latest version of the solution at this time. 

Compared to previous Windows iterations, this is a great OS. 

I'd rate the solution at an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
June 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
reviewer1524594 - PeerSpot reviewer
Senior Solutions Architect at a manufacturing company with 51-200 employees
Real User
Easy to setup, with enhanced performance and graphics
Pros and Cons
  • "It is also more stable than previous versions of Windows 10."
  • "They should change their policy to include some basic support for more than just updates."

What is our primary use case?

Windows 10 is the end user's operating system. It is installed on our laptops.

It is an end-user, end-device operating system that provides users who want to establish their own workspace, to continue their day-to-day work.

What is most valuable?

When you compare with the previous generations of Windows, the graphics have been enhanced as well as the performance.

It is also more stable than previous versions of Windows.

What needs improvement?

As it is an operating system, it needs more support.

They should change their policy to include some basic support for more than just updates. We require limited support for customers and issues.

For example, Microsoft has what is known as the blue screen of death or BSOD.

When you experience BSOD, the operating system is corrupted. It needs to be reconfigured or reinstalled, and you have to reconfigure all of the applications as well. For this to be done, the customer must create a ticket with their support services to guide them in the possible steps that are available.

If they could provide some remote assistance, it would help the end users to become self-sufficient and reduce the overall IT maintenance overhead.

For how long have I used the solution?

I have been using Windows 10 since it was launched.

What do I think about the stability of the solution?

The stability of the solution has improved. Windows 10 is a stable solution compared to previous versions.

What do I think about the scalability of the solution?

It's a scalable solution.

I have seen environments where lakhs (100,000s) of end-users are using Windows 10.

How are customer service and technical support?

They should provide remote assistance.

Microsoft needs to work on the support. Even with an S1 production loss ticket, Microsoft does not provide priority support. When they are charging for it, they should provide support for it.

How was the initial setup?

The initial setup is straightforward.

The length of time it takes to deploy is dependant on the configuration. If it is a good configuration, it can take 15 minutes or less to deploy.

Windows 10 does not require a technical team to maintain it. Microsoft provides Windows updates or we use SCCM and other patch management tools to update it for us.

What about the implementation team?

Anyone can complete the installation, it does not require help from an integrator or a consultant.

What's my experience with pricing, setup cost, and licensing?

Microsoft charges a lot for every license, but they don't provide support with it by default.

Instead of charging for support, they should provide support with it.

What other advice do I have?

I would recommend this solution for anyone who wants to set up their own workspace.

I am satisfied with the functionality of the product but not the support.

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411233 - PeerSpot reviewer
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
Mature, stable, and easy to install
Pros and Cons
  • "The solution is stable."
  • "Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product."

What is our primary use case?

We primarily use it as a secure operating system. I'm using an operating system in an environment like a bank. Right now, it's a trendy system to use.

What is most valuable?

Windows is a mature product now and it's secure enough compared to its past versions. There are other operating systems, even if you like Linux or Mac, however, this product now has an acceptable risk level and it's improved over the years.

I'm in a banking environment and I'll see people are using the operating system for everything.

The solution is stable.

The product is easy to install.

What needs improvement?

What I am expecting is that soon this will be their last product for me, however, if they go for the next Windows version, that they'll definitely change the kernel to Linux from the current one. Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product.

There likely should be fewer releases going forward. 

For how long have I used the solution?

I've been using the solution for around two years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. We had an issue only once about three months ago, where there was an update after which there was application crashed. That said, as a whole, yes, it is a stable operating system.

What do I think about the scalability of the solution?

It's an operating system, and therefore, there isn't really anything about it that needs to scale. It's not an aspect that you need to worry about.

We have 5,000 users on the solution currently.

How are customer service and technical support?

I don't directly deal with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I've used multiple solutions in the past, including Fedora, CentOS, and Ubuntu - both server and client versions.

I've been switching the operating system based on requirements since 2008. Before 2008, I would stick to Windows only.

How was the initial setup?

The product is very simple to implement. Any kid can install it. It's just a matter of clicks. Nowadays, almost every operating system is a matter of clicks. Installation is not an issue.

I'm not sure how much of a technical team we have to handle any maintenance responsibilities. 

What other advice do I have?

I'd rate the solution at an eight out of ten. We've been pleased with its overall capabilities.

Whether or not I would recommend the solution depends on the company. If it's working on open source, then it should stick to Linux. If it's working on closed source too and the company is not worried about the source or any application on the Linux system, then they should remain on Windows. Basically, it depends on the usage.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411104 - PeerSpot reviewer
Manager, Datacenter Facilities at a transportation company with 10,001+ employees
Real User
User friendly and very reliable
Pros and Cons
  • "Very reliable and user friendly."
  • "Could be easier to manage and use."

What is our primary use case?

I'm a manager of data center facilities and we are customers of Microsoft. 

What is most valuable?

This solution is very user friendly and reliable. 

What needs improvement?

I'd like to see less restrictions on the use so it would be easier to use and manage. 

For how long have I used the solution?

I've been using this product for over 10 years. 

How was the initial setup?

The initial setup is pretty straightforward. It's pushed down from the server, so it's usually  quite fast. The deployment is done in-house and we have around 10,000 users. 

What other advice do I have?

I rate this solution an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Richard Duggan Pty Ltd
Real User
Top 20
Flexible, scales well, and is stable
Pros and Cons
  • "It is flexible and it is easy to use."
  • "The security features need improvement."

What is our primary use case?

I need Windows for everything that I do.

What is most valuable?

It is flexible and it is easy to use.

What needs improvement?

The security features need improvement. Security is important for everything that we do.

I would like to see more integration, as it is something that is important for us.

The performance can be improved; it is not very clear how you can increase the performance of Windows.

For the ordinary user, there should be some optimization of things that you are told to do from time to time. Most people don't know what to do.

For how long have I used the solution?

I have been using Windows since it was available.

What do I think about the stability of the solution?

Windows is a stable solution.

What do I think about the scalability of the solution?

It scales well.

Most of everyone that I know who uses a PC is using Windows.

Which solution did I use previously and why did I switch?

I have not used any other operating system other than Windows.

How was the initial setup?

I was not involved in the initial setup but I believe that it is straightforward.

As a company, you need someone to configure this solution and maintain it.

What's my experience with pricing, setup cost, and licensing?

I do not have to pay for the license, it was included in the initial cost.

What other advice do I have?

I would absolutely recommend this solution to others.

I would rate Windows a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1410804 - PeerSpot reviewer
SAP Architecture Manager at a consultancy with 11-50 employees
Real User
Easy to install, quick and easy to use, and has good support
Pros and Cons
  • "Windows 10 is quick."
  • "While it is already a stable product, it can be improved."

What is our primary use case?

This solution is used to help the end-user with whatever is required for their day-to-day work.

It is mainly used by the end-user, as their operating system.

What is most valuable?

Windows 10 is quick.

It includes many features with many options.

Also, it is easy to use.

What needs improvement?

They don't use it with any third-party integration, it doesn't require this as it is used by the end-user.

While it is already a stable product, it can be improved. 

For how long have I used the solution?

We have been using Windows 10 for three to four years, since it was launched.

Windows 10 is the latest version. I believe they will launch Windows 11 in the next few months.

What do I think about the stability of the solution?

Windows 10 is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. It has a very good upgrade path.

We have approximately 50 users in my office.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support from Microsoft.

Which solution did I use previously and why did I switch?

We did not use any other solution before Windows 10.

How was the initial setup?

The installation is very straightforward.

It takes less than one hour to install and deploy.

We only require one person to maintain this solution. I do it myself for the site.

What about the implementation team?

I completed the installation myself. I did not need the help of a consultant or an integrator.

What's my experience with pricing, setup cost, and licensing?

The license is built into whatever you have purchased. For example, we purchased our Lenovo laptop and the license for Windows 10 was built in.

Which other solutions did I evaluate?

We did not evaluate any other product before choosing Windows 10.

What other advice do I have?

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fresh Operations Manager at Jerónimo Martins
Real User
Overall easy to use, reliable, but better language support
Pros and Cons
  • "The solution overall works well."
  • "The user interface could improve for the Portuguese language and more features should be added."

What is our primary use case?

I use Windows 10 for business for many applications, such as Office 365.

What is most valuable?

The solution overall works well.

What needs improvement?

The user interface could improve for the Portuguese language and more features should be added.

For how long have I used the solution?

I have been using Windows solutions for a long time, since Windows 95.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

There are 25 users using this solution in my organization.

How are customer service and technical support?

My experience with technical support was very bad.

How was the initial setup?

The installation is very easy.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and it normally comes free with any system.

Which other solutions did I evaluate?

We have evaluated Apple's iOS.

What other advice do I have?

I would recommend it to others.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.