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reviewer1372746 - PeerSpot reviewer
IT Manager – Information Technology Office at a financial services firm with 11-50 employees
Real User
Aug 28, 2021
Offers helpful technical support, is easy to use, and has a simple initial setup
Pros and Cons
  • "The interface is easy to use."
  • "Overall, it's quite good and easy to navigate."
  • "I would prefer it if the solution was cheaper."
  • "The solution is a bit expensive, and it would always be preferable if it didn't cost as much as it does."

What is our primary use case?

I primarily use the solution for my personal needs. I use it for browsing the internet and things like that. It's fairly basic usage.

What is most valuable?

I'm generally using the solution as it is the latest option from Microsoft and I prefer the most up-to-date products with the latest features. 

The updates are good and not particularly invasive.

The interface is easy to use. Overall, it's quite good and easy to navigate.

The initial setup is not difficult. It's pretty straightforward.

I have found the solution to be quite stable.

Technical support has always been helpful.

What needs improvement?

There is nothing particularly unique or special about the solution.

For security reasons, they should continue to update certain aspects. It would make the solution safer in the long run.

The stability could always be strengthened.

I would prefer it if the solution was cheaper.

For how long have I used the solution?

I've used the solution from the beginning - since it launched. It's been many years. 

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Windows 10
August 2026
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What do I think about the stability of the solution?

I've never faced any issues with stability. For my usage, I have found it to be very reliable. there are no bugs or glitches. it doesn't crash or freeze.

That said, stability could always be a bit better.

What do I think about the scalability of the solution?

I only use the solution on my PC. I have not attempted to scale the product. I wouldn't be able to really determine how scalable it is.

I have no plans to increase usage.

How are customer service and support?

While I haven't contacted technical support for myself, I have for my business, and I have found Microsoft support to be helpful and responsive. I'm satisfied with the level of support I have gotten.

How was the initial setup?

The initial setup is very straightforward. It's not overly complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

The solution is a bit expensive, and it would always be preferable if it didn't cost as much as it does. 

What other advice do I have?

I'm just a Windows 10 user. I use it on my own personal PC as well as at work.

We are using the latest version of the solution. We use the most up-to-date as we routinely update the product.

The system, as it is right now, is sufficient for my purposes. 

I'd recommend the solution to other users and organizations.

At this time, finding that it meets my needs, I would rate the product at a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1652925 - PeerSpot reviewer
Test Automation Lead at a financial services firm with 10,001+ employees
Real User
Aug 28, 2021
Scalable with good integration capabilities and great stability
Pros and Cons
  • "Microsoft recently has been doing a lot to improve their products and we've been happy with the advances."
  • "The enterprise version I have contains many things that are not intended to be enterprise; they are intended for home customers. This includes things like some games and some stuff like that."
  • "If we talk about Windows, it's too generic."

What is our primary use case?

The solution is basically used for our work processes. We use it for daily communication.

What is most valuable?

In terms of Microsoft products, for me, the most important aspect is integration. You are provided with integration between all of these different tools from one vendor. 

For communication, Microsoft Teams is quite good. I like it.

It is a stable solution.

The solution is scalable. The cloud product has scalability as well.

Microsoft recently has been doing a lot to improve their products and we've been happy with the advances. 

What needs improvement?

If we talk about Windows, it's too generic.

The enterprise version I have contains many things that are not intended to be enterprise; they are intended for home customers. This includes things like some games and some stuff like that. It needs to be more streamlined and customized for business users. 

For how long have I used the solution?

I've been using the solution for a couple of years now. It's likely been around four or so.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's very reliable. The performance is good.

What do I think about the scalability of the solution?

The solution has been very scalable, especially if you take advantage of the cloud deployment model. If a company needs to expand it, it's easy enough to do so.

We have this solution on every computer, It's used by thousands of people within our organization.

How are customer service and technical support?

Sometimes I need to contact technical support to give me some additional rights or something like that. Or to install something that I don't have, as a corporate company and you cannot just install everything you want on your computer. You have to ask for support. This is our internal team, however. 

I have never called Microsoft myself. Therefore, I cannot speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

At other companies, I did use other products. However, here, it's always been Windows. 

How was the initial setup?

I don't deal with the installation process. Our IT department does it. It's not my problem.

There's an internal team that deals with maintenance as well. I do not have to worry about that.

What about the implementation team?

We have an IT department that can internally handle any implementations. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the costs involved in the product. I do not handle licensing.

What other advice do I have?

We are a customer and an end-user.

We are using the latest version of the solution. I cannot speak to the exact version number.

I would rate the solution at an eight out of ten. We've been pleased with its capabilities in the years we've used it.

I would recommend the solution to other users and companies. It works well. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
August 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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PeerSpot user
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Real User
Aug 24, 2021
Easy to use, very stable, and simple to setup
Pros and Cons
  • "I have found the product to be scalable."
  • "The stability is excellent, there are no bugs or glitches, it doesn't crash or freeze, it's quite reliable, and the performance overall is very good."
  • "The security could always be better."

What is our primary use case?

I primarily use the product for running personal applications.

What is most valuable?

The solution offers a high amount of stability. It has not been corrupted at any time and the performance is good. 

It's holding all of my software and normal applications that are used on the PC.

The product has been very user-friendly.

I have found the product to be scalable.

The initial setup is very easy. 

What needs improvement?

I have no notes on how to make it better. For my purposes, it has worked perfectly.

The security could always be better. I'd like more security specifically on my PC and I have noticed that Windows does not yet offer very good security.

For how long have I used the solution?

We've used the solution for many years. I'm not sure of the exact amount of time, however, we implemented it around the time it was first offered. It's been a long time. 

What do I think about the stability of the solution?

The stability is excellent. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable and the performance, overall, is very good. 

What do I think about the scalability of the solution?

The solution so far seems to be quite scalable for my purposes. 

I only have it for personal use and use it on my three PCs. I don't have a large setup.

How are customer service and technical support?

I've never had the opportunity to contact technical support. I cannot speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

I previously used Windows 7. I've used older versions of Windows, however, when I log into my server, I'm using Windows Server 2016.

How was the initial setup?

The installation is very straightforward. It's easy to install. The process is not overly difficult or complex. 

The deployment, from what I recall, is very quick. It might have taken around 20 minutes or so. 

What's my experience with pricing, setup cost, and licensing?

You can choose a monthly or a yearly subscription.

What other advice do I have?

I'm a customer and an end-user.

I'm not sure if we are using the latest version of the solution. I cannot speak to the version number. 

I'd rate the solution at a nine out of ten We've been very pleased with its capabilities. 

I would recommend this solution to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder, Director at Tres Infosol Pvt. Ltd.
Reseller
Top 5
Aug 23, 2021
Straightforward installation
Pros and Cons
  • "The installation has been pretty straightforward, and they have been doing a great job for a long time now when it comes to installation and user experience."
  • "Although the solution has been pretty nice to use, I have encountered certain bugs in the updates."

What is our primary use case?

I am using the latest version.

I use it on my personal computer for such things as emails and Youtube. What with the current pandemic, my kids use it for homeschooling. 

What needs improvement?

Although the solution has been pretty nice to use, I have encountered certain bugs in the updates. Other than that, things have been pretty good, although I do prefer Mac over Windows nowadays, having a couple years' experience with it in the past. I feel it to be a better operating system when compared with Windows.

While I consider Windows to be one of the most user-friendly operating systems and a market leader, the bugs which have plagued it's updates all along are problematic. This is why I choose to deduct a point from its rating. 

An example of a bug I encountered one or two months back involved the malfunctioning of certain keys on the laptop. When I removed the update, things reverted to normal. This can be a problem when one of the keys is part of your password. It necessitates use of the virtual keyboard, which is open to others. These are issues Microsoft should be addressing and should resolve prior to releasing the patch. 

QA needs to be improved. 

For how long have I used the solution?

I've been using Windows 10 for the last two to three years.

What do I think about the stability of the solution?

While the solution has been good, overall, the bugs I have come across have been an issue.

How are customer service and technical support?

I have never had occasion to contact technical support. As a technician, myself, I've managed to fix things on my own.

How was the initial setup?

The installation has been pretty straightforward. I think that they have been doing a great job for a long time now when it comes to installation and user experience.

A single installation takes no more than 25 minutes. 

What about the implementation team?

One can handle the installation on his own. 

What's my experience with pricing, setup cost, and licensing?

Every time I've bought Windows, it came bundled with the laptop, so we are talking about a perpetual license. I'm not sure how this would operate in the retail market.

What other advice do I have?

I would, definitely, recommend this solution to others. 

I make personal use of it. 

I would not rate Windows 10 as a ten out of ten, but would give it a rating of nine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1530498 - PeerSpot reviewer
IT Engineer
Real User
Aug 20, 2021
User friendly, good compatibility, and simple installation
Pros and Cons
  • "Windows 10 is more user-friendly and compatible than the previous version, Windows 7."
  • "We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues."
  • "We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website."

What is our primary use case?

We use Windows 10 as an operating system to run applications.

What is most valuable?

Windows 10 is more user-friendly and compatible than the previous version, Windows 7.

For how long have I used the solution?

I have used Windows 10 for approximately three years.

How are customer service and technical support?

We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues.

We have two clients that are experiencing the same issue. It has been almost three months since we are have been discussing this problem with Microsoft and they have not provided a solution. 

How was the initial setup?

The initial setup is very easy.

What other advice do I have?

I rate Windows 10 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1305090 - PeerSpot reviewer
IT Manager at a renewables & environment company with 1,001-5,000 employees
Real User
Aug 19, 2021
Beneficial graphical interface, easy to use, and user friendly
Pros and Cons
  • "The solution is easy to use, user-friendly, and has a good graphical interface."
  • "The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive."

What is our primary use case?

I am using Windows 10 for running applications, such as ERP and cloud solutions.

What is most valuable?

The solution is easy to use, user-friendly, and has a good graphical interface.

What needs improvement?

The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive.

For how long have I used the solution?

I have been using Windows 10 since it was first launched.

How are customer service and technical support?

We had some issues with Windows 10 on a Microsoft Surface Pro. Windows 10 was not able to find the wireless hardware. We were in contact with the support regarding this issue and they have sent out a new product.

What's my experience with pricing, setup cost, and licensing?

There is a license required for the use of this solution and the cost is in the range of 10,000 to 12,000 rupees.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1598373 - PeerSpot reviewer
Oracle SOA & J2EE Consultant at Absa Group Ltd
Real User
Aug 15, 2021
Reliable and provides good scalability
Pros and Cons
  • "Windows 10 is scalable."
  • "The solution is stable."
  • "There is a license required for this solution and it could be less expensive."

What is our primary use case?

We are using Windows 10 to run applications.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Windows 10 is scalable.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it could be less expensive.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1388565 - PeerSpot reviewer
Systems and networks engineer at a government with self employed
Real User
Aug 10, 2021
A scalable operating system that is easy to use
Pros and Cons
  • "I like that Windows 10 is easy to use."
  • "We use Windows 10 in my organization for all computers and office applications."
  • "It could be more stable."

What is our primary use case?

We use Windows 10 in my organization for all computers and office applications.

What is most valuable?

I like that Windows 10 is easy to use.

What needs improvement?

It could be more stable.

For how long have I used the solution?

I have been using Windows 10 for three or four years.

What do I think about the stability of the solution?

Windows 10 is a stable solution.

What do I think about the scalability of the solution?

Windows 10 is a scalable solution. We currently have about 200 users.

How was the initial setup?

The initial setup and deployment is very easy. 

What about the implementation team?

We have a team of five with two technicians, two engineers, and one IT manager.

What's my experience with pricing, setup cost, and licensing?

We have a license for all the products in my organization—the license for Windows Server and the license for the desktop version like Windows 10.

What other advice do I have?

I would recommend this operating system to new users.

On a scale from one to ten, I would give Windows 10 a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1500906 - PeerSpot reviewer
Technology Strategy Consultant at a tech services company with 10,001+ employees
Real User
Aug 9, 2021
Reliable, with many updates and patching through the cloud, and it's easy to install
Pros and Cons
  • "It provides us with very good updates and security patching that is required."
  • "The price could be cheaper."

What is our primary use case?

The operating system is the heart of the laptop or the heart of your system. It is where you use all your applications. Underneath the operating system is where you have the processor. 

In order to run all of your applications, you need to use the operating system.

What is most valuable?

It provides us with very good updates and security patching that is required. It is done through the internet and gone are the days where you needed a disc for the updates.

For how long have I used the solution?

I have been using Windows 10 for three years.

I use it on my laptop, but the upgrades are done through the cloud.

I am using the latest version.

What do I think about the stability of the solution?

Windows 10 is stable.

What do I think about the scalability of the solution?

Scalability is not something that really applies to an operating system. It's not an application that is run for 10 users as an example.

We have 5,000 peoplein our organization who are using Windows 10.

How are customer service and technical support?

I have an IT team that deals with technical support. They have a better view of what the support is like.

Microsoft is such a large corporation, I am sure they have very good technical support.

Which solution did I use previously and why did I switch?

I have always used Windows 10.

How was the initial setup?

The initial setup is pretty straightforward. Windows 10 is standardized. It's easy.

There really isn't any maintenance required. it's pretty easy. You need to update and run some security tests and maybe some patching, but there are pop-ups that come up to click, making it super easy.

What's my experience with pricing, setup cost, and licensing?

I am not sure about the pricing. It might be $1,000 per license. The price goes down by the number of licenses.

The price could be cheaper. Not very cheap but cheaper.

What other advice do I have?

I would recommend Windows 10 to anyone who wants to use this as an operating system.

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer929298 - PeerSpot reviewer
Deputy Manager at a tech services company with 51-200 employees
Real User
Aug 9, 2021
A scalable and easy to use solution
Pros and Cons
  • "The solution is easy to use."
  • "The solution is easy to use, it serves many functions, user accounts can be identified in Windows 10, it offers performance and functionality, and sensitive data which is deployed in one's application can be set in his policy."
  • "The solution derails the battery too quickly, meaning the performance could be better."

What is our primary use case?

We mainly use the solution in the cloud for discovering all of its applications. We also use it for identification purposes and either to block access or unauthenticate updated applications.

What is most valuable?

The solution is easy to use.

It serves many functions. User accounts can be identified in Windows 10. It offers performance and functionality. Sensitive data which is deployed in one's application can be set in his policy. 

What needs improvement?

In contrast to Windows 11, the 10 version could have improved functionality. 

The solution derails the battery too quickly, meaning the performance could be better. 

The space utilization is not sufficient and there are too many notifications for the user. 

For how long have I used the solution?

We have been using Windows 10 for three or four years. 

What do I think about the scalability of the solution?

The solution is scalable. It can be applied to as many PCs as one likes. 

How are customer service and technical support?

One of the good things about Microsoft is that the support is there, although the time it takes to respond and to resolve the issue could be improved upon. 

Which solution did I use previously and why did I switch?

The good thing about Windows 10 is that it's from Microsoft. I have also used iOS, which is from Apple, as well as Android, from Samsung. So too, I have used macOS Sierra, like MacBook OS, in addition to Ubuntu. 

How was the initial setup?

The installation lasts a couple of hours, so it would be better if this could be accomplished within a few minutes. 

What about the implementation team?

It is possible to do deployment and maintenance with the use of system administrators. 

What's my experience with pricing, setup cost, and licensing?

The solution comes with a licensing fee. 

What other advice do I have?

Windows 10 is deployed on one's PC. 

As the solution is from Microsoft, I would definitely recommend its use. 

Our organization has more than 100 users who are making use of the solution.

As Windows 10 is from Microsoft, I rate it as a nine-point-five out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.