The solution is primarily used on all the local PCs in the company. It's also used for file sharing. Everything Windows runs on - the software and everything - runs on this.
IT Manager at Ducart
User-friendly with an easy setup and good stability
Pros and Cons
- "The performance, overall, has been excellent."
- "The stability of the solution is quite good."
- "The security should be better on the solution."
- "The security should be better on the solution."
What is our primary use case?
What is most valuable?
The stability of the solution is quite good.
The performance, overall, has been excellent.
The product is user-friendly. Everyone finds it very easy to use for the most part.
The initial setup is quite straightforward.
What needs improvement?
The solution isn't overly scalable, from what I have witnessed.
The security should be better on the solution.
Microsoft should work to make the product more flexible than it currently is.
The solution could be a bit expensive.
For how long have I used the solution?
I've been dealing with the solution since it first came out. I can't recall the exact number of years. It's been a while.
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What do I think about the stability of the solution?
The solution has been very stable so far. There are no bugs or glitches that I have seen. It doesn't crash or freeze at all. The performance is reliable. It's good.
What do I think about the scalability of the solution?
I would not describe the solution as scalable.
We've used it since it came onto the market, however, the number of users is always changing. It's hard to describe the exact number of users.
How are customer service and support?
I don't recall ever dealing directly with technical support. I can't speak to how helpful or responsive they are overall. I don't have direct contact to go off of.
Which solution did I use previously and why did I switch?
I have some experience with Linux and have used Microsoft servers as well. In our organization, we have used the 2008 and 2016 versions of the server.
How was the initial setup?
The initial setup is not difficult or overly complex. I found it to be rather straightforward.
How long the deployment takes depends on if it's an upgrade from an older version or if it's upgraded from the hardware. It varies from one to two hours to one to two days. It depends on the hardware.
What about the implementation team?
I handled the implementation completely by myself. For the installation, I did not use an integrator or consultant. It was taken care of in-house without outside assistance required.
What's my experience with pricing, setup cost, and licensing?
We tend to pay for the license yearly and have 3-year agreements with Microsoft.
The solution could always be cheaper. If they lowered the price, it would be ideal for the customer base.
What other advice do I have?
I mostly deal with items from an integrator's angle. I don't typically choose the solutions I deal with. That's decided largely by the client.
I typically deal with the latest version of the solution. I cannot speak to the exact version number.
I'd recommend the solution to other users and organizations.
I would rate the product at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Specialist at integra software
An operating system that's stable and secure
Pros and Cons
- "I like that it's stable and secure."
- "I would recommend Windows 10 to new users."
- "It could be more secure. We just want them to focus on security."
- "It could be more secure. We just want them to focus on security."
What is our primary use case?
We use Windows 10 just for the voice platform.
What is most valuable?
I like that it's stable and secure.
What needs improvement?
It could be more secure. We just want them to focus on security.
For how long have I used the solution?
I have been using Windows 10 for years.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable. We have more than 100,000 people using this solution.
Which solution did I use previously and why did I switch?
We used multiple servers, including Linux and Windows Server.
How was the initial setup?
The initial setup is easy. It took me about 30 to 40 minutes to set up and deploy this solution.
What about the implementation team?
Sometimes we do it by ourselves or else we used to go to some technicians.
What's my experience with pricing, setup cost, and licensing?
We pay for the license, and it's fine.
What other advice do I have?
I would recommend Windows 10 to new users.
On a scale from one to ten, I would give Windows 10 a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Security Operation Engineer at a energy/utilities company with 10,001+ employees
Good for business use with good stability and scalability
Pros and Cons
- "The solution is stable and scalable."
- "The solution is stable in respect to the majority of its security features."
- "The solution could be faster and demonstrate better performance. I"
- "The solution could be faster and demonstrate better performance. It is a bit on the slow side."
What is our primary use case?
We use Windows 10 for business purposes such as providing email access.
I utilize the solution for very basic needs. I don't use many features, just those for topping up the operating system and Office product applications.
What needs improvement?
The solution could be faster and demonstrate better performance. It is a bit on the slow side.
What do I think about the stability of the solution?
The solution is stable in respect to the majority of its security features.
What do I think about the scalability of the solution?
The solution is scalable and we plan to continue to utilize it and to increase its usage.
How are customer service and technical support?
I cannot comment on the technical support.
How was the initial setup?
I did not handle the installation.
What's my experience with pricing, setup cost, and licensing?
I believe the licensing is on an annual subscription basis.
What other advice do I have?
I recommend the solution to others who are contemplating its use.
I rate Windows 10 as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at a real estate/law firm with 1,001-5,000 employees
Stable, easy to install, easy to use, and intuitive
Pros and Cons
- "It works. It is stable, unlike other versions of Windows. It is easy to use and intuitive for the most part."
- "It works, it is stable, unlike other versions of Windows, and it is easy to use and intuitive for the most part."
- "They could really improve or clarify user account types and stuff. I help people with their Microsoft Windows 10 installations and setups. A lot of times, I pre-configure devices for them, and it is a pain to switch the user so that it shows them as the owner when I've done the initial setup. I have found some workarounds for that, but user management on it outside of a domain is somewhat cumbersome. They probably expected that one person is going to be the management and owner of it, and they seem to have built it that way, but third parties like us, who help friends and family with their setups, can sometimes run into some headaches while trying to help people without having our data loaded over to the machine with the synchronization. Microsoft has a tendency to try and put too much into what is supposed to be just an operating system. I would rather have choices and pick what I want to include. They sometimes cram too much in there."
- "Microsoft has a tendency to try and put too much into what is supposed to be just an operating system. I would rather have choices and pick what I want to include."
What is our primary use case?
I have my own personal-owned license on my machines at home. I use it for personal usage as well as for work. I use it to run my software, and I also use it for gaming and managing my baseball card trades and stuff like that.
I am on the developer channel, so I am on one version above the release.
What is most valuable?
It works. It is stable, unlike other versions of Windows. It is easy to use and intuitive for the most part.
What needs improvement?
They could really improve or clarify user account types and stuff. I help people with their Microsoft Windows 10 installations and setups. A lot of times, I pre-configure devices for them, and it is a pain to switch the user so that it shows them as the owner when I've done the initial setup. I have found some workarounds for that, but user management on it outside of a domain is somewhat cumbersome. They probably expected that one person is going to be the management and owner of it, and they seem to have built it that way, but third parties like us, who help friends and family with their setups, can sometimes run into some headaches while trying to help people without having our data loaded over to the machine with the synchronization.
Microsoft has a tendency to try and put too much into what is supposed to be just an operating system. I would rather have choices and pick what I want to include. They sometimes cram too much in there.
For how long have I used the solution?
I have been using Windows 10 since the first beta came out in 2015. It has been a couple of years.
What do I think about the stability of the solution?
It is stable. I didn't have any issues that were directly Windows-related. Usually, it had to do with other games and applications having or causing problems.
What do I think about the scalability of the solution?
As long as you're on the 64-bit build, it is very easy to scale.
How are customer service and technical support?
I have never called Windows tech support for Windows 10. However, I have dealt with the developer group, but that includes people like myself helping each other in the community. I do interact with their developer team on the bug releases and stuff. I fill out the questionnaires and stuff about bugs that I find. I've dealt with them, but that's not really tech support.
Which solution did I use previously and why did I switch?
I have always used Windows. My previous Windows release was Windows 7. Before that, I had Windows XP. Before that, I had Windows 3.51. It has always been Windows.
Windows is easy to use and intuitive for the most part. I work with Apple devices, but I like being able to have control over my environment. I can have more control with Windows 10 than with others. To be able to use Unix operating system, you have to be an engineer.
How was the initial setup?
It is easy. If you get it new on a machine, you're usually up and running in a few minutes.
What other advice do I have?
I would advise others to go with the Professional version and not the Home version. I would rate Windows 10 a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Collaboration Specialist at a comms service provider with 10,001+ employees
Integrates with everything that I am using, gives me everything as a user, and allows me to easily sort apps
Pros and Cons
- "I like the main window pane where you can sort your mostly used and different types of apps, such as OneDrive, Google Chrome, and Access. I can just open up the main window, and those apps are right there at my fingertips. I moved from Windows 7 to Windows 10, and it took me a little while to get used to Windows 10, but once I got used to it, I do like it. It integrates with everything that I am using, and it gives me everything that I need as a user."
- "It integrates with everything that I am using, and it gives me everything that I need as a user."
- "It takes a lot of hard drive space when you're using it. I also have Windows 10 on my personal computer, and it does take up an awful lot of hard drive space. This is probably something about which nothing can be done, and it is just a pet peeve of mine."
- "It takes a lot of hard drive space when you're using it. I also have Windows 10 on my personal computer, and it does take up an awful lot of hard drive space."
What is our primary use case?
It is on my laptop, and it is given to me as an employee. My Windows did an update last night, so I am sure I have its latest version. I also have it on my personal computer.
What is most valuable?
I like the main window pane where you can sort your mostly used and different types of apps, such as OneDrive, Google Chrome, and Access. I can just open up the main window, and those apps are right there at my fingertips. I moved from Windows 7 to Windows 10, and it took me a little while to get used to Windows 10, but once I got used to it, I do like it.
It integrates with everything that I am using, and it gives me everything that I need as a user.
What needs improvement?
It takes a lot of hard drive space when you're using it. I also have Windows 10 on my personal computer, and it does take up an awful lot of hard drive space. This is probably something about which nothing can be done, and it is just a pet peeve of mine.
For how long have I used the solution?
I have been using Windows 10 for three years.
How are customer service and technical support?
I have not gone to tech support. I never had a problem.
How was the initial setup?
The setup is easy. There are always patches that go out. I've been selling Office 365 to customers, and there are always patches. That's just the way Microsoft does things, but the one positive thing is that when things are recognized, patches do get done fairly fast, and then they're sent out. In my official case, they're sent out to my IT department. In my personal case, the patches are done automatically.
What other advice do I have?
I would rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. System and Storage Administrator at a government with 51-200 employees
Easy to use with a straightforward installation and good stability
Pros and Cons
- "The solution is useful for end-user computing."
- "It has been very, very stable, with no bugs or glitches, no crashes or freezes, and it is reliable in terms of performance."
- "The interface itself could be more user-friendly."
- "The security aspect of the solution could be improved; they should work to make sure that their security is built out and more robust in future releases."
What is our primary use case?
We primarily use the solution for the client operating system. It is for end-users. We are administrators and it is a desktop client operating system.
What is most valuable?
The solution is useful for end-user computing.
The solution is very stable so far.
We've found it to be flexible.
The product is easy to use.
The new features it offers are very useful.
There have been a lot of improvements and enhancements to the product.
The installation is extremely straightforward.
What needs improvement?
The security aspect of the solution could be improved. they should work to make sure that their security is built out and more robust in future releases.
The interface itself could be more user-friendly.
For how long have I used the solution?
We started using it about the time it was released. We've been using it for about two years or so now.
What do I think about the stability of the solution?
The solution has been very, very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of performance.
What do I think about the scalability of the solution?
We have about 500 people using the solution currently.
We do plan to continue to use the solution in the future.
How are customer service and technical support?
We've had some experience with technical support. They've been fine, in general. We have no complaints. We're satisfied with the level of support they provide to us.
Which solution did I use previously and why did I switch?
Previous to this solution, it is my understanding that we used Windows 8.
How was the initial setup?
The initial setup is not difficult or overly complex. It's very simple and quite straightforward. A company shouldn't have any issues with the implementation process.
The deployment is very fast and only takes about 15 minutes or so.
Since this product is for end-user computing, we have a separate team of four administrators that deal directly with the implementation and maintenance of the solution.
What about the implementation team?
I was able to handle the implementation on my own. It didn't require assistance. We didn't hire any outside consultants or integrators for the setup.
What's my experience with pricing, setup cost, and licensing?
We pay for our licensing on a yearly basis. I can't speak to the exact amount, however.
What other advice do I have?
We are using the latest version of the solution. I don't know the exact version number.
In general, on a scale from one to ten, I'd rate this product at an eight. It's been reliable and we've been happy with its capabilities overall.
I would recommend the solution to other companies and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technician at a government with 10,001+ employees
Had a good set of applications that people are familiar with, but the stability could be improved
Pros and Cons
- "The most valuable feature is the set of multiple applications that are available."
- "The most valuable feature is the set of multiple applications that are available."
- "There could be more information available online for PowerShell."
- "The stability could be improved, as I've had issues where it's crashed or frozen."
What is our primary use case?
Windows 10 is the operating system that I use.
What is most valuable?
The most valuable feature is the set of multiple applications that are available.
Every application has a place in Windows and it is good that most people in most companies know exactly where to find them.
I use Windows PowerShell, which runs the DOS commands. It is a little bit complicated but it still runs.
What needs improvement?
The stability could be improved, as I've had issues where it's crash or frozen.
Some of the command-line utilities could be a little cleaner.
There could be more information available online for PowerShell. It has a lot, but there can never be enough of that.
For how long have I used the solution?
I have been using Windows 10 for between two and three years.
What do I think about the stability of the solution?
The stability is something that should be improved.
What do I think about the scalability of the solution?
Scalability-wise, it is good. Windows 10 can grow as big or be as small as you want it to be.
We are in a government office and we have a couple of thousand people who use it.
How are customer service and technical support?
I have never dealt with Microsoft technical support.
Which solution did I use previously and why did I switch?
We upgraded from Windows 7 to Windows 10.
Several years ago, I worked with the old DOS system and I am still used to it.
What other advice do I have?
My advice for anybody who is using Windows 10 is to make sure that you continue to do the updates and keep your patches up to date.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder, President & COO at a analyst firm with 1,001-5,000 employees
A versatile operating system from the most valuable company in the world
Pros and Cons
- "My impression is that the security via windows defender is good enough that I no longer feel a need for another third-party security solution."
- "My impression is that the security via Windows Defender is good enough that I no longer feel a need for another third-party security solution, which had always been the case in the past."
- "Everything's tied-in via Bluetooth; it's kind of a pain in the ass because it hijacks your calls."
- "The phone application where you can integrate your smartphone with it so that you can directly view images that are on your phone, that feature sucks."
What is our primary use case?
My laptop is my work and life laptop. I'm a small business owner — my laptop is my lifeblood. More recently, with all this COVID stuff and remote learning, I had to repurpose a couple of my older laptops that deprecated out of my own personal use; I made them suitable for my kids to use for online education. That's what led me to upgrade them from Windows seven to Windows 10.
Everybody in my company uses Windows 10.
Our entire DevOps team works on Microsoft machines. I suppose there are hip little companies out there that use Apple products — that's ineffable to me. I think Windows has done a good job of addressing a lot of concerns around stability and computational inefficiency. It used to be the case that when you were doing more complex, high-intensity computing, you probably needed to be on Linux machines. I don't think that's as true as it used to be. I know smart people that use Apple, but it blows my mind.
What is most valuable?
My impression is that the security via windows defender is good enough that I no longer feel a need for another third-party security solution, which had always been the case in the past. I think that perception still holds true. I might be wrong about that, but prior to Windows 10, I always felt obliged to go with, Norton or McAfee as an additional anti-virus service. So, I began reading reviews and got comfortable with the idea that Windows Defender as a primary security system was good enough.
What needs improvement?
I don't like a lot of the features that are in it. I'm still somewhat archaic in that I like the form-factor of a traditional laptop: I don't want to touch my screen; I don't want it to behave like a tablet; I don't want it to bend in weird ways that I'm never actually going to use. There are a lot of features in Windows 10 that seem to be designed for it to be deployed on a Window's surface or something like that. I don't want that Cortana voice feature. I don't need to talk to my laptop. The phone application where you can integrate your smartphone with it so that you can directly view images that are on your phone, that feature sucks. Everything's tied-in via Bluetooth; it's kind of a pain in the ass because it hijacks your calls.
For how long have I used the solution?
I have been using Windows 10 for roughly two and a half years.
What do I think about the stability of the solution?
Stability-wise, it's pretty good. I put it through its paces more than most people. Outlook doesn't integrate nearly well enough with Google Mail Servers. I think that's more than a Microsoft Office issue than windows. Still, when you host your mail on Google (I host with Google but I use Outlook as an email client), the integration is poor. Google or Outlook issue some new updates once every couple of months that make them play worse together for a week. It's kind of annoying. I think it's a conscious business decision though. I suspect foul play on both sides.
What do I think about the scalability of the solution?
As I use Windows 10 for personal use, I can't comment on the scalability.
How are customer service and technical support?
The only thing I've ever used Window's tech support for was to upgrade from Windows 7 to Windows 10, which you're able to do for free. Which is cool.
How was the initial setup?
The initial setup is pretty straightforward — it's Windows. Microsoft is one of the largest, most valuable companies in the world despite not being ever seen as cool, newer, sexy.
What other advice do I have?
My advice would be to go ahead and use Windows 10. Overall, on a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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