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reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Aug 6, 2021
Easy to use for everyone, simple installation, but expensive
Pros and Cons
  • "The most valuable feature of this solution is its ease of use. It is the most used operating system in the world."
  • "The most valuable feature of this solution is its ease of use, and it is the most used operating system in the world."
  • "The solution can improve by making it more private and allowing users to know what operations are going on in the background code."
  • "The solution can improve by making it more private and allowing users to know what operations are going on in the background code."

What is our primary use case?

Windows 10 can be used for running personal or business applications.

What is most valuable?

The most valuable feature of this solution is its ease of use. It is the most used operating system in the world.

What needs improvement?

The solution can improve by making it more private and allowing users to know what operations are going on in the background code. More transparency is needed. For example, there is a project called Purism which is a Linux operating system that comes in a form of a phone or a laptop. Their focus is transparency, if I wanted to know what exactly is happening on my device, I can always go to the project documentation and take a look for my peace of mind.

For how long have I used the solution?

I have been using Windows 10 for approximately five years.

Buyer's Guide
Windows 10
April 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Everyone in my organization is using this solution.

How are customer service and support?

I have never needed to open a ticket with the Microsoft technical team.

Which solution did I use previously and why did I switch?

I have used Purism Linux.

How was the initial setup?

The installation is simple and anyone could do it.

What about the implementation team?

We have a team that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution can be expensive for businesses to use Microsoft Windows 10.

What other advice do I have?

I would not recommend Windows 10 personally, but because it is the most used operating system, most employees in an organization would adapt to it quickly. They are familiar with it. 

It is good to look at alternatives and evaluate. At the same time never underestimate the effect of rejection that end users can have if you change the technology.

I would advise others using Windows solutions to invest heavily in the security products, they are the most used operating system. That does not make it less secure than other operating systems but it makes it more targeted. When it is more targeted you will have more vulnerabilities and therefore it is really important to focus on the security aspects when it comes to Windows infrastructure.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager at Mun Chuen Transport
Real User
Aug 2, 2021
Straightforward to set up with good stability and lots of troubleshooting information available online
Pros and Cons
  • "The solution has been very stable."
  • "The solution has been very stable."
  • "The time it takes to initially install the solution could be a bit less. Right now, it takes a few hours. We'd like it to be faster."
  • "The time it takes to initially install the solution could be a bit less. Right now, it takes a few hours."

What is our primary use case?

We primarily use the solution for document processing and the database for using Excel. In my case, I use a lot of Excel and Microsoft Word. I tend to stick to Office applications and Microsoft applications only.

What is most valuable?

We are upgrading the physical RAM in order to use the open drive. 

We've been familiarizing ourselves with the features.

The initial setup was quite straightforward. 

The solution has been very stable. 

You can easily find answers to any questions you have online. 

What needs improvement?

I haven't extensively explored all of the features and aspects of the solution.

The time it takes to initially install the solution could be a bit less. Right now, it takes a few hours. We'd like it to be faster. 

For how long have I used the solution?

I've been using the solution for three years at this point. It's been a while. 

What do I think about the stability of the solution?

The solution is now quite stable. At the beginning, we are facing some problems, however, nowadays, after all of these software patches and security patches, it's quite stabilized. There are no more issues. Its performance is very reliable. 

What do I think about the scalability of the solution?

I consider myself an average user and therefore have never attempted to scale the product. I'm not sure how it would go. I have never tried. 

How are customer service and technical support?

I've never reached out to technical support directly. Usually, if I run into issues, I Google answers and troubleshoot by myself. Therefore, I can't speak to how helpful or responsive they would be. 

Which solution did I use previously and why did I switch?

We updated from a previous Windows version - either Windows 7 or 8. 

How was the initial setup?

The initial setup was very straightforward and simple. It's not overly complex or difficult. 

The installation process took a few hours, as we were upgrading from an old Windows version to Windows 10

What about the implementation team?

I have handled all aspects of the implementation myself. By myself, I have handled the upgrading, auto-upgrading, downloading, and installation by myself. I did not need the help of an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

The software and hardware tend to get bundled together in the final price. I can't speak to the exact pricing, as it's not an aspect of the product I deal with. 

What other advice do I have?

We have the solution deployed to our desktops and laptops. 

I'm simply a regular user. I don't have a business relationship with Microsoft.

I would recommend the solution to other users and organizations. 

I'd rate the product at an eight out of ten. We've been happy with it so far, however, it's not a perfect product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
April 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer1566693 - PeerSpot reviewer
Market Data and Solace Specialist at a financial services firm with 10,001+ employees
Real User
Aug 2, 2021
No installation needed
Pros and Cons
  • "There was no installation necessary."
  • "The solution is easy to use."
  • "MS Office or Internet Explorer has a big ribbon on top, which occupies needed space."
  • "Certain aspects of the solution are really complicated and should be simplified."

What is our primary use case?

We use the solution solely on desktops, for running personal applications.

What is most valuable?

I do not use the solution out of any particular preference. It is simply that my company utilizes it and I must follow suit. 

What needs improvement?

Certain aspects of the solution are really complicated and should be simplified. I am referring to features we utilize daily, such as those used for finding things and Internet Explorer. 

MS Office or Internet Explorer has a big ribbon on top. While it may be useful, it occupies a lot of screen space. My laptop contains a very small screen of just 13 inches, which is full HD, meaning that the forms already appear very small. As the ribbon occupies some of this needed space, reducing it would free up that which is on the screen. 

For how long have I used the solution?

We have been using Windows 10 for the last three years.

How are customer service and technical support?

When it comes to technical support, I generally have to reach out to my local IT guys.

Which solution did I use previously and why did I switch?

Before using the solution, we made use of Windows 7.

How was the initial setup?

There was no installation necessary. 

What's my experience with pricing, setup cost, and licensing?

We don't spend anything for the license. I prefer the full license, not the one for cloud. 

What other advice do I have?

The solution is used on my personal laptop. I use Windows 10. I don't run tests on my own. I do everything on my office infrastructure. For the data and middleware I get support in my office. 

The solution is easy to use.  

Everyone in my organization uses Windows 10, although I cannot disclose the exact number of users.

I feel compelled to recommend the solution to others, as there are no available alternatives when it comes to desktops.

For desktop usage, I rate Windows 10 as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1536276 - PeerSpot reviewer
Sr Reporter at a media company with 201-500 employees
Real User
Aug 1, 2021
Easy to use, user friendly, and highly reliable
Pros and Cons
  • "The solution is easy to use and user-friendly."
  • "This is a renowned operating system from Microsoft, it is the most widely used operating system in the world."
  • "The solution could improve by adding more dashboards."
  • "The solution could improve by adding more dashboards."

What is our primary use case?

We use Windows 10 for our operating system which has lots of applications that are integrated that we use. Windows 10 is our client's operating system and Windows Server is our server-providing system.

What is most valuable?

The solution is easy to use and user-friendly.

What needs improvement?

The solution could improve by adding more dashboards.

For how long have I used the solution?

I have been using Windows 10 for approximately eight months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable.

We have 150 systems using this solution.

Which solution did I use previously and why did I switch?

We use Windows Server.

How was the initial setup?

The installation is easy and took approximately 30 minutes.

What about the implementation team?

I did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive and there is a license required.

What other advice do I have?

This is a renowned operating system from Microsoft, it is the most widely used operating system in the world. Windows 10 is excellent.

I would recommend this solution to others.

I rate Windows 10 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1632234 - PeerSpot reviewer
Product Manager at a computer software company with 201-500 employees
Real User
Jul 29, 2021
Easy to use, reliable, and always updated
Pros and Cons
  • "The solution is easy to use compared to other solutions, such as Mac OS. I am very familiar with Windows 10 since I have been using Windows since I was very young. It is always evolving to meet make new standards."
  • "The solution is easy to use compared to other solutions, such as Mac OS, and I am very familiar with Windows 10 since I have been using Windows since I was very young, and it is always evolving to meet new standards."
  • "Windows 10 could improve by being more user-friendly and provide a screen mirroring feature for the ability to share the screen with mobile devices without having to purchase a third-party application. With Mac OS it is able to be done right away."
  • "Windows 10 could improve by being more user-friendly and provide a screen mirroring feature for the ability to share the screen with mobile devices without having to purchase a third-party application."

What is our primary use case?

I use Windows 10 to run applications.

What is most valuable?

The solution is easy to use compared to other solutions, such as Mac OS. I am very familiar with Windows 10 since I have been using Windows since I was very young. It is always evolving to meet make new standards. 

What needs improvement?

Windows 10 could improve by being more user-friendly and provide a screen mirroring feature for the ability to share the screen with mobile devices without having to purchase a third-party application. With Mac OS it is able to be done right away.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

I have found Windows 10 highly stable.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

I have previously used other Windows versions.

How was the initial setup?

The solution was installed when I purchased the computer.

What's my experience with pricing, setup cost, and licensing?

The license came with the computer when I purchased it.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dimitris Iracleous - PeerSpot reviewer
Lead Technical Instructor at Code.Hub
Real User
Top 5Leaderboard
Jul 29, 2021
Is used by most and is easy to install
Pros and Cons
  • "The best thing is that all are using it and that there are some applications like Power BI that are only in Windows and not in any other environment."
  • "The best thing is that all are using it and that there are some applications like Power BI that are only in Windows and not in any other environment."
  • "We have a lot of different hardware that has to communicate, and sometimes, the Windows drivers get overloaded."
  • "We have a lot of different hardware that has to communicate, and sometimes, the Windows drivers get overloaded."

What is our primary use case?

I use it mainly for development and also for teaching and training.

What is most valuable?

The best thing is that all are using it and that there are some applications like Power BI that are only in Windows and not in any other environment.

It is easy to install and is stable as well.

What needs improvement?

We have a lot of different hardware that has to communicate, and sometimes, the Windows drivers get overloaded.

So, the performance could be better.

For how long have I used the solution?

I've been using it for about two years.

What do I think about the stability of the solution?

During these past two years, Windows has crashed only once on my computer.

Which solution did I use previously and why did I switch?

I use Ubuntu Linux on my own computer.

How was the initial setup?

It was easy to install Windows 10. It did take quite long, about five hours, because a lot of data had to be downloaded, and several reboots were needed.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

I have a corporate license.

What other advice do I have?

Because it's very good, I would rate Windows 10 at nine on a scale from one to ten.

I'm using the oldest development environment for business informatics. So, for those not interested in gaming or in graphic design, especially for all business users, I strongly recommend Windows 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1638591 - PeerSpot reviewer
Senior Infrastructure and System Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Jul 28, 2021
An intelligent OS that is stable with a great interface
Pros and Cons
  • "Every new version is always an improvement on the last."
  • "What I like about Windows 10 is that it's a very intelligent OS."
  • "In Windows 10, the magnifier is really bad in comparison to the macOS zooming feature."
  • "In Windows 10, the magnifier is really bad in comparison to the macOS zooming feature."

What is our primary use case?

The solution runs on some of my laptops and I personally have it on my own devices. 

What is most valuable?

What I like about Windows 10 is that it's a very intelligent OS. The interface is great. It's stable. 

I love the interface. It's very smart. The customization capabilities and all the advantages of Windows 10 are great. 

You have a lot of third-party software for the Windows environment. 

I have to use it for work, however, it's also a good choice for me as well to use it in my private time. 

Every new version is always an improvement on the last.

The initial setup is very straightforward. 

What needs improvement?

On a MacBook, in macOS, whatever application you have opened or are using, whether it's Apple or third-party or part of the OS or not, it doesn't matter, at any point you can always zoom in on the screen by just simply pushing a button and rotating the mouse scroll wheel for example, at any time. It's very smooth and fast zooming capabilities. You can zoom in very a lot or zoom in limited, whatever you need, at any part of the screen. I love that feature.

However, in Windows 10, the magnifier is really bad in comparison to the macOS zooming feature. I don't exactly remember what Apple calls it, however, the Windows magnifier is really bad. I tried also some third-party zooming tools and software for Windows, which were also really bad. This is something I really miss in Windows. In Windows, the magnifier really isn't that great.

For how long have I used the solution?

I've basically used the solution since it was released. 

What do I think about the stability of the solution?

The solution is quite stable. there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

How are customer service and technical support?

I don't use technical support. It's my understanding that many private users don't. therefore, I can't really speak to how helpful or responsive they are. 

How was the initial setup?

The initial setup is quite straightforward. A company shouldn't have any issues with the process. 

What other advice do I have?

I work as a consultant for companies and it depends on the client. So sometimes I work in large environments, sometimes medium, sometimes small environments.

I'd recommend the solution to other users and companies. 

I'd rate the solution at a nine out of ten. I've been very happy with its capabilities.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1632729 - PeerSpot reviewer
QA Test Lead at a insurance company with 501-1,000 employees
Real User
Jul 27, 2021
User-friendly with good UI but has some latency
Pros and Cons
  • "There's a lot of documentation."
  • "The UI of the solution has not changed drastically over the years, and therefore, it's easy to get used to the solution if you've used earlier versions of Windows."
  • "Built into the solution is Windows Defender, which is in all the recent versions of the Windows operating system, however, we still end up buying an extra antivirus product in the market to ensure we are secure."
  • "I notice a lot of latency in Windows 10; sometimes it slows things down, and if I use a virtualized environment and run Windows 10, it's definitely slow, even on my personal computer if it is not SSD."

What is our primary use case?

I primarily use the solution for connecting to my remote machine, to the VPN, to my work network. That's the main purpose. I also use it for applications such as Microsoft Word or for accessing YouTube and items of that nature. 

What is most valuable?

The UI of the solution has not changed drastically over the years, and therefore, it's easy to get used to the solution if you've used earlier versions of Windows. It's user-friendly in that sense. 

Online technical support is helpful. There's a lot of documentation.

What needs improvement?

I notice a lot of latency in Windows 10. Sometimes it slows down things. If I use a virtualized environment and if I run Windows 10, it's definitely slow, even on my personal computer, if it is not SSD. The performance could be much better.

Built into the solution is Windows Defender, which is in all the recent versions of the Windows operating system, however, we still end up buying an extra antivirus product in the market to ensure we are secure. Windows Defender should be enhanced and compete with the market with other antivirus products so that it comes as part of the operating system and actually offers very good protection.

Native apps such as, for example, Windows Notepad, which is a basic feature provided by Windows over the last 24 years, have had no enhancement at all. If you try to play around with some data or put it in a Notepad note, it still is quite difficult to use. You need to pay for Notepad++ or some TextPad, or some other application tool to get some actual usability.

For how long have I used the solution?

I've been using the solution for a couple of years at this point. It's been a while. 

What do I think about the stability of the solution?

The performance needs improvement. It can be a bit slow. It takes time to render things. In comparison, Mac renders items very quickly.

How are customer service and technical support?

I've used online tech support in the past. It depends on the case. In a few cases, it is informative and in a few cases, it is not. What I notice is that if I am using Windows, from Windows 95 onwards, if I recollect it correctly. As an end-user, there isn't too much of a drastic change in how it works, and as I've used it for 24 years or so, I have every good understanding of the product. 

Which solution did I use previously and why did I switch?

I started using Windows since Windows 95. Before that, I likely used DOS. 

How was the initial setup?

I was not a part of the installation process. I got the hardware with the Windows 10 already installed on it. Therefore, I can't speak to the process or how long it takes to deploy.

What's my experience with pricing, setup cost, and licensing?

My understanding is that the license was paid for upfront with the laptop. I can't speak to the exact cost as I just have it on my laptop, and it came already installed and ready to go.

Which other solutions did I evaluate?

I did not evaluate other options before choosing this product.

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a seven out of ten. It's an okay product, however, there are areas for improvement, specifically if you look at the performance. 

That said, I would recommend the solution to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.