I'm a manager of data center facilities and we are customers of Microsoft.
Manager, Datacenter Facilities at a transportation company with 10,001+ employees
User friendly and very reliable
Pros and Cons
- "Very reliable and user friendly."
- "Could be easier to manage and use."
What is our primary use case?
What is most valuable?
This solution is very user friendly and reliable.
What needs improvement?
I'd like to see less restrictions on the use so it would be easier to use and manage.
For how long have I used the solution?
I've been using this product for over 10 years.
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How was the initial setup?
The initial setup is pretty straightforward. It's pushed down from the server, so it's usually quite fast. The deployment is done in-house and we have around 10,000 users.
What other advice do I have?
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Manager at a manufacturing company with 5,001-10,000 employees
Easy to use with good performance, scalable, and stable
Pros and Cons
- "It's easy to use and the performance is good."
- "I would like to see better pricing and faster support."
What is our primary use case?
I use this solution to run applications.
What is most valuable?
It's easy to use and the performance is good.
What needs improvement?
I would like to see better pricing and faster support.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
Windows 10 ten is a stable solution.
What do I think about the scalability of the solution?
This solution is scalable.
We have approximately 3,500 users in our organization.
How are customer service and technical support?
I am not always happy with the response that I get from technical support.
Technical support needs improvement. They could be faster.
Which solution did I use previously and why did I switch?
I also use OneDrive with Office.
How was the initial setup?
I was not involved in the installation.
What about the implementation team?
I have an IT department that is responsible for the installation.
What's my experience with pricing, setup cost, and licensing?
The licensing fees could be cheaper.
We pay for licensing for the company.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
January 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
SAP Architecture Manager at a consultancy with 11-50 employees
Easy to install, quick and easy to use, and has good support
Pros and Cons
- "Windows 10 is quick."
- "While it is already a stable product, it can be improved."
What is our primary use case?
This solution is used to help the end-user with whatever is required for their day-to-day work.
It is mainly used by the end-user, as their operating system.
What is most valuable?
Windows 10 is quick.
It includes many features with many options.
Also, it is easy to use.
What needs improvement?
They don't use it with any third-party integration, it doesn't require this as it is used by the end-user.
While it is already a stable product, it can be improved.
For how long have I used the solution?
We have been using Windows 10 for three to four years, since it was launched.
Windows 10 is the latest version. I believe they will launch Windows 11 in the next few months.
What do I think about the stability of the solution?
Windows 10 is a stable product.
What do I think about the scalability of the solution?
It's a scalable solution. It has a very good upgrade path.
We have approximately 50 users in my office.
How are customer service and technical support?
Technical support is good. We have no issues with the technical support from Microsoft.
Which solution did I use previously and why did I switch?
We did not use any other solution before Windows 10.
How was the initial setup?
The installation is very straightforward.
It takes less than one hour to install and deploy.
We only require one person to maintain this solution. I do it myself for the site.
What about the implementation team?
I completed the installation myself. I did not need the help of a consultant or an integrator.
What's my experience with pricing, setup cost, and licensing?
The license is built into whatever you have purchased. For example, we purchased our Lenovo laptop and the license for Windows 10 was built in.
Which other solutions did I evaluate?
We did not evaluate any other product before choosing Windows 10.
What other advice do I have?
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A flexible and stable solution with good performance, but updates should be faster and easier
Pros and Cons
- "The performance works very well and the solution is flexible and stable."
- "The updates are excessively long and take an entire hour during startup, which is ridiculous."
What is our primary use case?
We are using the latest version.
I use the solution as an operating system for my notebook.
What is most valuable?
The performance works very well and the solution is flexible and stable.
What needs improvement?
The updates are excessively long and take an entire hour during startup, which is ridiculous. The solution also does not provide the option of installing updates. There should be an option to restart without needing an update.
I don't like the problem with the updates. The user must restart after downloading an update, but no option is given to do the installation at a later point. This means that the user is faced with the choice of either restarting when he updates or shutting down when he does so. With the former this can take an hour to an hour-and-a-half. This makes no sense.
In short, the updates could be faster and better performing.
While Microsoft does a good job, this is an issue which must be addressed.
For how long have I used the solution?
I have been using Windows 10 since its release in 2015.
What do I think about the stability of the solution?
The solution is scalable.
What do I think about the scalability of the solution?
The solution is stable.
How are customer service and technical support?
I don't have any issues with the technical support. It's good.
How was the initial setup?
The installation is very easy.
It takes no more than a few minutes.
What about the implementation team?
I handled the implementation on my own. \
What's my experience with pricing, setup cost, and licensing?
We already have a license for Windows 10 in our role as Microsoft partners.
What other advice do I have?
I would recommend this solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Fresh Operations Manager at a retailer with 10,001+ employees
Overall easy to use, reliable, but better language support
Pros and Cons
- "The solution overall works well."
- "The user interface could improve for the Portuguese language and more features should be added."
What is our primary use case?
I use Windows 10 for business for many applications, such as Office 365.
What is most valuable?
The solution overall works well.
What needs improvement?
The user interface could improve for the Portuguese language and more features should be added.
For how long have I used the solution?
I have been using Windows solutions for a long time, since Windows 95.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
There are 25 users using this solution in my organization.
How are customer service and technical support?
My experience with technical support was very bad.
How was the initial setup?
The installation is very easy.
What about the implementation team?
I did the implementation myself.
What's my experience with pricing, setup cost, and licensing?
There is a license for this solution and it normally comes free with any system.
Which other solutions did I evaluate?
We have evaluated Apple's iOS.
What other advice do I have?
I would recommend it to others.
I rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT at a financial services firm with 201-500 employees
A stable solution that allows for effective management and boasts a built-in antivirus firewall
Pros and Cons
- "Windows 10 is unique in that it comes with its own antivirus firewall, which obviates the need to purchase one separately."
- "I would prefer to see an OS that is lighter."
What is our primary use case?
I can't really speak of a use case per say. Anything on a computer requires an operating system to run it and this is where Windows 10 comes in.
What is most valuable?
First off, I would count stability as a valuable feature. Then, I would mention Microsoft's effective management.
Moreover, Windows 10 is unique in that it comes with its own antivirus firewall, which obviates the need to purchase one separately. Although we have an antivirus enterprise, the Windows 10 antivirus and anti-spam features can be relied on in their own right.
Take me, for example. I don't have an antivirus solution on my personal computer at home, but rely on the feature that comes with Windows 10. I have had no issues with the security. At work we make use of Symantec as our official antivirus solution and this is to provide the company with extra security measures.
So, out of the box, you can get a stable, efficient and secure solution in Windows 10.
What needs improvement?
I would prefer to see an OS that is lighter. We are currently in the process of reviewing the OS and it seems we can get away with using it without the need to pay a license fee. We are talking about a UNIX server OS that is very light and can be installed on any device, even a tension one, such as a PC. If this can be used to run things effectively then it means that the OS is really good. We're going to test it in the areas of security, functionality and adaptability to the environment. I need to be integrated to an active directory.
So these are some of the models and key features that we're going to test to see if we can install them in our environments, get them working with our active directory, and examine if our solution, our applications, are compatible with them. If the OS can perform these key functions then perhaps we can consider getting laptops and computers that do not require OS or that come with three BSD, for example, which would allow us to do installation.
I don't know if I would recommend Windows 10. The resource consumption can stand improvement. Much memory is used up and this quickly leads to the CPU running out.
The operating system should be optimized to a point where it manages RAM and re-computes computer resources much more effectively. When an application is running on Windows 10 it has a tendency to consume the entire RAM. Once optimized, very weak machines would be able to effectively run Windows 10. If, for example, one were running a graphics intensive application on Windows 10, the entire memory would tend to be consumed, the application would drag and the RAM would be insufficient to run it. A terminal check would demonstrate that even the functionality of Windows 10 would be excessively consuming the resources of the system.
For how long have I used the solution?
I cannot say for certain for how long I have been using Windows 10, although I do know that it has been a long time, perhaps since 2016.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
I'm satisfied with the solution's technical support.
How was the initial setup?
The solution is pretty straightforward and easy to install.
Deployment does not take more than 15 minutes, give or take. 90 percent of the systems we purchase come with Windows 10 pre-installed. The process is pretty easy. One just need follow the prompts and put in his region, time, zone and preferred language. The next step is to join the domain, at which point the user is built and work can commence.
What about the implementation team?
While installation can be done independently, it would really be up to the IT department to get this done.
What other advice do I have?
There is currently no integration of which to speak concerning Windows 10. It is a workstation ware.
The solution is also deployed on-premises. It basically serves as a workstation OS. This is the OS I want, one for use as a normal office work tool.
I use the solution on my personal PC and also in my organization for its purposes of laptop billing.
Everybody's PC runs on Windows 10. We are talking about more than 500 users.
I would definitely recommend the solution to others. It is about the best OS obtainable at present.
As Windows 10 consumes a lot of resources I will rate it as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a non-tech company with 10,001+ employees
Straightforward to install, easy to integrate and scales well
Pros and Cons
- "When it's new it's very fast."
- "After some time it becomes slower. The performance seems to be affected after a while."
What is our primary use case?
It's very useful. It acts like a terminal for all these things that you do in the office. You can access your shared files. You can do Office 365. You can use it as a client for so many applications. It is an operating system that is used for our company to interact with their cloud base from the on-premise system.
What is most valuable?
The installation is straightforward and the deployment is very fast.
The licensing is okay.
When it's new it's very fast.
The solution is very scalable.
The stability is very good.
The product is very user friendly, and it can integrate with so many other applications
What needs improvement?
After some time it becomes slower. The performance seems to be affected after a while.
While they might already have this, I find that Windows has many workspaces and people just end up using one and ignoring the others. A person ends up opening so many windows and then just looking at one screen. It makes them ignore the others. They need to rework it so that this is less likely to happen. It needs to be a bit more user-friendly.
For how long have I used the solution?
I've used the solution for some time - likely since it was introduced. It's been a while.
What do I think about the stability of the solution?
The stability is good in that there are no bugs or glitches and it doesn't crash
However, the performance seems to get worse with time. It becomes slower and there is a need to refresh.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand it, it can do so.
We have about 90 users in our organization.
The usage is based on the number of users, and currently, we have no plan to increase our staff. However, f there's a new user, then we just buy a new license.
How are customer service and technical support?
Microsoft technical support is very complicated. We've never actually gone through Microsoft to solve problems. We almost always use the internet. You go to a site, and you look at someone who had a similar problem. I don't actually contact Microsoft on many issues. Therefore, I can't speak to their knowledgeability or responsiveness.
How was the initial setup?
The installation isn't overly difficult or complex. It's pretty straightforward if you understand the underlying concepts.
They have simplified it. It is very easy compared with when we are doing Windows.
The installation itself is very, very quick. It takes ten minutes or so.
Currently, I handle the deployment and maintenance myself.
What about the implementation team?
I handled the installation myself. I did not require the assistance of any integrators or consultants. I've been doing it a while, and therefore I'm comfortable with the process.
What's my experience with pricing, setup cost, and licensing?
The licensing is okay. We normally buy the Pro version, the Business version. We find all features are already incorporated.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Windows 10.
We normally just use Windows. We only use other operating systems if we are running a system that requires us to use that operating system.
What other advice do I have?
We are using the latest version of the solution. We strive to have the latest updates.
I use the solution myself and within our organization.
I'd rate the solution at an eight out of ten.
I'd recommend the solution to other organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager at a comms service provider with 501-1,000 employees
Easy to set up and stable but can slow down your machine
Pros and Cons
- "The stability of the solution is good. it doesn't crash or freeze and there are no bugs or glitches. It's quite reliable."
- "The interface could be more friendly."
What is our primary use case?
I'm using it in my new company. I'm working in ISP right now and I'm using the laptop to connect to my applications. That's all I'm using it for. I'm using just virtualization services on my laptop.
What is most valuable?
The solution is quite stable. The performance is good.
The product has been easy to use and simple to navigate.
The solution has the capability to scale if necessary.
The initial setup is very easy.
What needs improvement?
I found that it slowed down my laptop a bit.
I find that, when we start the laptop, when we shut down and restart the laptop, it will take a bit of time to restart. It will take around one minute to restart in total, which feels like a long time. I need the time to be reduced. After replacing the SSD, it reduced the time a bit, however, it has not reduced the time that much overall.
The interface could be more friendly.
Some security features and some services are automatically getting switched on that is of no use. There should be an option that allows us to customize the services that we want to run or that we don't want to run.
For how long have I used the solution?
I've been using the solution for seven years at this point. I use it on my laptop, and it is pretty old at this point.
What do I think about the stability of the solution?
The stability of the solution is good. it doesn't crash or freeze and there are no bugs or glitches. It's quite reliable.
What do I think about the scalability of the solution?
The solution can scale. For what I use it for, it's served its purpose.
I'm not sure how many people actually use the solution, as I am new to the organization. I have it on my laptop and suspect more if not all of the employees do too.
How was the initial setup?
The solution is not difficult or complex to install. It is very straightforward and simple. A company shouldn't have any issues with the setup process.
It only took about 40 minutes to set up and deploy the solution. It's pretty fast.
What about the implementation team?
I installed the solution myself. I did not need the assistance of any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
I have a home license that costs me around 1,000 rupees.
What other advice do I have?
I'm just a customer and an end-user.
I'm using the solution from my laptop, not from the server.
I'm using the latest version of the solution. I'm constantly updating it.
I'd rate the solution at a seven out of ten, as I found that this particular generation made my laptop run a bit slow.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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