It's all right. It does the job. We use it for emails and troubleshooting widgets — stuff like that. Within our organization, there are roughly 100 employees using this solution.
Information Technology Supervisor at a renewables & environment company with 501-1,000 employees
A huge step up from previous versions
Pros and Cons
- "It's very straightforward. There is virtually no learning curve at all."
- "Windows 10 is a big step up from Windows 7."
- "The updates could be improved. Sometimes when we update, there are instances where it fails or crashes."
- "The updates could be improved. Sometimes when we update, there are instances where it fails or crashes."
What is our primary use case?
What is most valuable?
Windows 10 is easy to use. It's not like Windows 8 where it had that "start menu" that took up the entire screen. I didn't like that one.
It's very straightforward. There is virtually no learning curve at all.
What needs improvement?
The updates could be improved. Sometimes when we update, there are instances where it fails or crashes. I wish they would sort that out. When the update is downloaded, maybe we could have a method of checking that the downloaded update from Windows is alright so it doesn't damage our computers before restarting it.
For me, that's the most troubling part — crashing after we've updated it. I've experienced that many times. There are instances where it has actually corrupted the Windows OS, then we have to reformat it.
Every time I have to reformat and install Windows, I have to remove so many pre-installed games and other unnecessary junk. I don't like that. It's just a bother having to remove them again and again and again.
For how long have I used the solution?
I have been using this solution since it first hit the market.
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What do I think about the stability of the solution?
Stability-wise, Windows 10 is great.
What do I think about the scalability of the solution?
It's very easy to expand Windows 10.
How are customer service and support?
I have to contact technical support from time to time. They're efficient, I always get what I need from them.
How was the initial setup?
The initial setup is simple. It's just like any other setup of Windows.
What about the implementation team?
Typically, I set it up myself. My team also knows how to deploy it. Installation takes roughly 30 to 45 minutes.
Sometimes we have to maintain it. Sometimes it slows down and we have to defragment it. Often, it's actually the computer itself that's slow simply because it's dirty; so we have to open up the computer and clean it. We handle all maintenance on our own, including cleaning the computers if they're dirty.
What's my experience with pricing, setup cost, and licensing?
For Filipino standards, it's quite expensive. We pay per license. So far, there have been no hidden costs.
What other advice do I have?
Windows 10 is a big step up from Windows 7. Windows 8 was not that great. Overall, Windows 10 is a lot better than previous versions.
You'll have to update as soon as Windows 7 is no longer supported. If you stick with Windows 7, there are going to be security risks as it's not supported and updated by Windows. That's a big deal if you want security, etc.
I would absolutely recommend Windows 10 to others. Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant, Presales at Self-employed
Feature rich, innovative, user friendly, and easy install
Pros and Cons
- "It is a much faster solution if you are transitioning from a traditional Windows operating system."
- "It is simple, feature-rich, innovative, and once you get used to it, it is user friendly as well."
- "If someone is coming from a previous Windows experience, it could be complex."
- "There are excessive features in this version and the functionality they are based on needs improvement."
What is most valuable?
It is a much faster solution if you are transitioning from a traditional Windows operating system. It is simple, feature-rich, innovative, and once you get used to it, it is user friendly as well.
What needs improvement?
If someone is coming from a previous Windows experience, it could be complex. The solution could be more simplistic from a user perspective. When operating the solution sometimes you receive many different types of options, there is a chatbot build in, and some automatic assistance that was not expected.
There are excessive features in this version and the functionality they are based on needs improvement. The traditional way of using a Windows platform has been somehow lost. It will take a little time to get used to the Windows 10 experience.
Some features are not available in the basic version of the software that can be useful.
In the future, the solution should have a more simplified virtual assistant. I think they might be already planning to do this. There should be more features coming in the solution pre-installed. For example, when you purchase Windows 10, you should have a basic version of Microsoft Office installed on it. It should not be priced separately, more inclusion of features should be there.
For how long have I used the solution?
I have been using the solution for approximately three years.
What do I think about the stability of the solution?
Compared to their competition, this solution is stable.
What do I think about the scalability of the solution?
I have found it to be a scalable solution.
Which solution did I use previously and why did I switch?
Prior to using this solution, I was using Windows seven or Windows eight, not SPF.
What about the implementation team?
The deployment is easy.
What's my experience with pricing, setup cost, and licensing?
I have never bought this solution myself, I generally get it with my Notebook for free. I think they are competitively priced at this moment. They could reduce the price a bit more, currently, it is priced in the middle.
What other advice do I have?
From the last three-four years, while I was using Windows 10, I think it took me some time to really get used to it properly. For example, we had to figure out how to search. Though they have included improvements from a previous version it took time to learn the new changes.
There is not anything to can say negative because you do not have an option to choose in some cases. When you have a PC environment Windows 10 should be there. If you want to review the previous versions or any extensive version of Windows 10, then it may be different. Enterprise has some added features that the basic does not, these advanced features are available for those who need it. There are other solutions such as Mac or Linux, but in a PC environment, you do not have a specific choice.
I rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
April 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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Vice President - Network and Infrastructure at NJA LLC
A good operating system with a valuable encryption tool
Pros and Cons
- "The operating system itself is good."
- "It has improved the way our organization functions."
- "I think the user interface can be a little bit better."
- "I think the user interface can be a little bit better. Improve the menus because navigating the menu could be a little difficult if you don't have any experience."
What is our primary use case?
I use Windows 10 just for application purposes.
How has it helped my organization?
It has improved the way our organization functions.
What is most valuable?
The operating system itself is good, and I use BitLocker for encryption. Another valuable feature is the snipping tool, where you could cut and paste.
What needs improvement?
I think the user interface can be a little bit better. Improve the menus because navigating the menu could be a little difficult if you don't have any experience.
They need to get rid of that hive registry. Over time, the hive can get defragged, and you have to start installing and uninstalling. It becomes very fragmented and very convoluted with multi-layers.
Their support could also be better. Sometimes support can get lost when outsourced or outsourced somewhere to a different culture.
For how long have I used the solution?
I've been using Windows 10 for over four years.
What do I think about the stability of the solution?
Stability depends on how programs are written, in terms of memory management and more. But it has become somewhat stable.
What do I think about the scalability of the solution?
Scalability is easier if you're using the VDI or the virtual desktop. If you have to deal with it on an individual basis, then that becomes a little complex and tedious.
How are customer service and technical support?
Support could be better. But on a scale from one to ten, I'll give Windows 10 support a seven.
Which solution did I use previously and why did I switch?
We had Linux before. For administration purposes and those types of roles, Windows is more user-friendly. Windows was more user-friendly at the time, but Linux has caught up.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
For those interested in using Windows 10, I would advise them to stay up to date with security patches. The one bad thing about Windows is that it tends to put the system slowly into acquiesce mode, where things stop operating if you don't apply security patches. When it comes to that, the first level of troubleshooting is installing the operating system patches, and then before you know it, everything's working fine again.
On a scale from one to ten, I would give Windows 10 a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
President at a educational organization with 11-50 employees
Easily navigate between several apps and programs simultaneously
Pros and Cons
- "We can be certain of what documents are being worked on and by who — that is, of course, essential."
- "We can be certain of what documents are being worked on and by who — that is, of course, essential."
- "If the desktop version could be a little bit more like the mobile application, that would be great. It's just easier to navigate."
- "Personally, I don't find it to be very stable."
What is our primary use case?
Most of the staff in the office use PCs but I'm using Windows 10 on my Mac.
We use Windows 10 mostly for document management, Word, Excel, presentations — things of that nature.
We have an additional license. Within our organization, there are 25 people, ranging from finances, registration, faculty members, etc. We also have a student body of around 80, all of whom use Windows 10.
How has it helped my organization?
We can be certain of what documents are being worked on and by who — that is, of course, essential. We can also keep better track of who is responsible for what. That's really helpful.
What is most valuable?
If I am being honest, I'm not a big Microsoft fan myself. I just find it a little bit clumsy, at least with the desktop application, it's just hard to navigate. I find the online interface, the mobile version, a lot more simple to use which makes it easier to collaborate with my staff. When you open up the mobile version, it's already fed to the cloud and you can share it from there, but I think that it could be a generational thing. Most of the staff in my office don't always make sure that the documents are safe in one draft. Sometimes we end up having multiple copies in one day.
I find the interface with Teams to be very useful.
I like the library feature (connected to OneDrive). You can check back in-house to see who the last user was — I find that to be extremely helpful.
In terms of Microsoft Word, if the desktop version could be a little bit more like the mobile application, that would be great. It's just easier to navigate.
It's relatively useful, in terms of navigating and finding what I need.
For how long have I used the solution?
I have been using Windows 10 for at least two years.
What do I think about the stability of the solution?
Personally, I don't find it to be very stable.
How are customer service and technical support?
We have our own technical support personnel; however, we have contacted Microsoft support and they were very helpful. I would give them a rating of ten out of ten.
What other advice do I have?
If you're going to use Windows 10, make sure to opt for the staff training. It's two sessions and it's very helpful.
Overall, on a scale from one to ten, I would give Windows 10 a rating of nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Lean Infrastructure at a tech services company with 201-500 employees
Familiarity, maturity and popular productivity tools make this OS almost indispensable
Pros and Cons
- "It is familiar and mature and runs the most popular productivity tools."
- "I love the new Windows subsystem for Linux, the new functionality, and the better integration between the networks and the Windows 10 core system."
- "The operating system could be more configurable and compatible in integrating with other operating systems."
- "The core of the operating system needs work to become more stable and less complex. The need to occasionally re-install should not be necessary."
- "The core of the Windows architecture, with its registries and complexities that may help it to run fast, also leads to issues, latent files, and other problems, so the operating system works against itself and becomes slower after months of usage, especially if you install a lot of different applications, eventually requiring a full reinstall, which is not something you ever have to do on a Linux operating system."
What is our primary use case?
I am using Windows 10 together with Ubuntu Linux as an operating system.
What is most valuable?
I am in the technical, IT area. I love the new Windows subsystem for Linux. Version two came out recently. I like the new functionality and mostly the better integration between the networks and the Windows 10 core system.
I also like that Windows is great for gaming. The gaming experience may actually be the thing that I like the most personally.
What needs improvement?
I always compare products with the competition or what open-source products are doing. I would love for Microsoft to provide or participate in more open-source projects. They could do more expansion with less R&D and learn from what other developers do.
The Windows interface could be much more flexible from a perspective of the user's experience. If you compare other operating systems to the standard Windows desktop experience, the level of configuration for Windows is not so great. You should be able to do more to customize it from the way it looks to the way it performs.
What I also do not likes is the core of the Windows architecture. The registries and complexities that may help it to run fast also lead to issues, latent files, and other issues. Everyone who uses the product knows about having to reinstall Windows. This problem is something that still exists in the latest versions. The operating system works against itself and becomes slower after months of usage. The lag is more apparent if you install a lot of different applications. Eventually, this causes more serious issues and you need to reinstall the operating system. This is not something that you ever have to do on a Linux operating system. Linux is much more flexible. It is much cleaner and it is much easier to configure to your needs.
One other issue I have with Microsoft — more than just the Windows operating system — is the lack of compatibility of their productivity tools suite. Nowadays, most people cannot live without their Office applications. Microsoft is the leader in this. Their Office products are not supported on Linux. In my opinion, the real reason people are still using Windows is not that it is a great operating system, it is because of the integrated productivity tools and familiarity.
For Windows, the core of the operating system needs improvement from the perspective of flexibility and stability.
As far as additional features, it is hard to really pinpoint something that Windows is missing. I think from a feature perspective and as a mature product, they are already pretty feature-heavy. They essentially have everything that a person could need and I do believe that Microsoft is doing a great job from the perspective of continually providing new features.
I would prefer that they further developed the possibility of running other operating system applications. I like the features we got from Windows 10 to help incorporate the use of the Linux system. But I would love it if they made the effort to further expand on that.
So the ability to better integrate with and run other operating systems would be a nice addition.
For how long have I used the solution?
I have been using the Windows OS product since Windows 3.1 or 3.11. So, I have more than 15 years of experience with Windows. We have been working with Windows 10 for about four years.
What do I think about the stability of the solution?
In general, the stability of the Windows operating system has greatly improved over the years. The latest versions of Windows 10 is the most improved and it is much better than it was. It still has room for improvement.
What do I think about the scalability of the solution?
We currently have about 250 people using Windows 10 in our organization. There is no real scalability concern.
How are customer service and technical support?
I am an ex-Microsoft employee, so I do have experience with technical support for Microsoft and the Windows 10 product. The guys on that team are great. They are certainly going out and doing their best. They are helpful. They have made a huge improvement over the last few years. They changed a lot of things in the process of how they work with customers. But honestly, I very rarely open a ticket related to Windows 10. I do not find a need for that. I am in the IT field. I fix issues all the time by myself if I have any with the operating system.
But the support team is helpful and improved.
How was the initial setup?
The installation is very straightforward.
What other advice do I have?
Any advice I have for people considering this product depends on the use case. I would definitely recommend using Windows 10 as an operating system and a familiar choice. But I would definitely also recommend trying other operating systems. It is very important to know what other operating systems have to offer. This one operating system has massive dominance on the market and I do not like the way that 90% of the people are using only Microsoft products without even considering anything else. It is limiting. So my advice is: learn more about other desktop experiences and try Linux as well to see the differences and what it has to offer.
On the scale from one to ten where one is the worst and ten is the best, I would rate Windows 10 as an eight-out-of-ten. Eight is a good rating but Windows can be better.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Business Relationship Manager at a energy/utilities company with 10,001+ employees
Easy to install with an intuitive interface that works well on tablets
Pros and Cons
- "The solution is easy to install. Even my child could set up the system."
- "We like the solution as it offers basic functionality and you don't need to be an expert to use it."
- "It would be great if the solution was more stable. It's a mass-produced product and people around the world use it extensively, which makes it a target for attacks. It needs better security against hackers."
- "The solution in my opinion isn't very stable. It's vulnerable to attacks."
What is most valuable?
We like the solution as it offers basic functionality and you don't need to be an expert to use it.
The solution supports touch screens, which is useful for me, as I utilize touchscreen devices often. It supports tablets, for example, which is great.
It's a massively popular product. About 80% of the operating systems in the world are Microsoft Windows.
The solution is easy to install. Even my child could set up the system.
The interface is intuitive and very self-explanatory. It's easier to use than Mac or Linux.
The product offers very good instructions.
What needs improvement?
It would be great if the solution was more stable. It's a mass-produced product and people around the world use it extensively, which makes it a target for attacks. It needs better security against hackers.
The solution needs to be more resilient against viruses. Apple computers, for example, are great in this sense.
The solution could be more lightweight. The OS should be built lighter. Users shouldn't have to buy the highest-end processor or devices in order to run the OS smoothly. There should be less demand on the hardware.
They could build or create an operating system that's less powerful than now. Currently, every year, we have to buy new devices just to have the best of Microsoft Windows products. If you want to have the best SharePoint, you have to add RAM. You have to have more and more powerful machines, just to have it run properly. It's demanding on the consumer. There are too many upgrades that are necessary and they happen too often.
For how long have I used the solution?
We've been using the solution since its first release. It's been a while now.
What do I think about the stability of the solution?
The solution in my opinion isn't very stable. It's vulnerable to attacks.
How was the initial setup?
The initial setup was very straightforward. We didn't have any trouble at all. I simply asked the customer center to set up my particular version. There are no admin privileges on my work laptop, so I don't have authority to add anything, therefore I needed their assistance.
What other advice do I have?
We're Microsoft customers.
We're always on the latest version of the solution. Part of our security policy requires us to be on the latest update at all times.
We have a patch server that will deploy the latest patches, with updates to the clients, to regular machines.
I'd rate the solution eight out of ten. If it was more stable and offered better data protection, I would rate it higher.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech services company with 1,001-5,000 employees
Stable with great updates and an easy user experience
Pros and Cons
- "It offers an easy user experience for our customers."
- "The solution is modern and updated often."
- "Users should be able to access the system remotely."
- "However, I do need to pay more for monitoring and to fix some issues related to the product."
What is our primary use case?
We primarily use the solution alongside a system center configuration manager. I am installing it on mobile devices to upgrade and update the security.
What is most valuable?
The solution is modern and updated often.
It offers an easy user experience for our customers.
We find the product to be quite stable.
You can scale the solution easily when you need to.
What needs improvement?
The solution could be improved by simultaneously adding more features and also giving the user more ability to decrease some features to help keep the speed of the device decent.
Users should be able to access the system remotely.
The solution should be more responsive and faster.
It would be helpful if the solution was able to integrate better with other platforms, like Android or Apple.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is quite stable. We don't seem to have any bugs or glitches on the system. It doesn't crash or freeze at all. I consider it to be reliable.
What do I think about the scalability of the solution?
The solution is highly scalable. From Windows 7 to 8 to 10, you can upgrade at any time and you can add storage and remote access. A company that needs to expand it shouldn't have any issues.
Currently, we have more than 3,000 uses on the product. We do plan to increase usage int eh future.
How are customer service and technical support?
We've used technical support in the past and have found them to be very knowledgable and responsive. I'd rate them nine out of ten in terms of the service they provide.
How was the initial setup?
The initial setup is not complex. It's pretty straightforward.
Deployment took about three years. We had to upgrade many files from Windows 7 to Windows 10. There were some minor issues with the process, however, we were able to overcome them.
We have four people on staff that handle deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
There are different licenses available, however, I don't know what the costs are. It's not a part of the solution I handle.
What other advice do I have?
We're just customers. We don't have a business relationship with Microsoft.
I'd recommend the solution. I believe a lot of people and companies already use it, to be honest. However, I do need to pay more for monitoring and to fix some issues related to the product.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Specialist at Al Ghurair Investments
Feature rich, stable and scalable operating system
Pros and Cons
- "In terms of most valuable feature, it has all the features. We have to use the workforce application like Microsoft Office 365. We are dependent on the operating system."
- "Windows 10 is stable."
- "In terms of what could be improved, I would say the security patches. The security patches do not come very frequently with the operating systems."
- "In terms of what could be improved, I would say the security patches. The security patches do not come very frequently with the operating systems."
What is our primary use case?
The use case is that it is an operating system. People use Windows as an operating system. If you have a laptop at home, you may operate from it. We use desktop machines in our organizations and every user has a Windows operating system.
What is most valuable?
In terms of most valuable feature, it has all the features. We have to use the workforce application like Microsoft Office 365. We are dependent on the operating system.
What needs improvement?
In terms of what could be improved, I would say the security patches. The security patches do not come very frequently with the operating systems. So this requires a lot of improvement because the security patches only come every now and then.
For how long have I used the solution?
We started using Windows 10 four to five years ago. Before that we had Windows 7.
What do I think about the stability of the solution?
Windows 10 is stable. There's no doubt about it.
What do I think about the scalability of the solution?
The scalability is good. From one to five, I would give it a four.
Right now we have 1,000 plus people working on it.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I wold advise them to check out the licensing, which needs improvement. They should consider it because the Microsoft operating system works with Microsoft Office license. We have to pay separately. I think they should prepare a package, with the operating system and the M365 license combined and there should be a big, good, and attractive package for the customers. This would be an improvement on the product.
On a scale of one to ten I would give Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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