We primarily use the solution as our operating system. We use it to run our business applications.
Functional Consultant at a manufacturing company with 1,001-5,000 employees
Great operating system that is stable and straightforward to setup
Pros and Cons
- "The solution has been issue-free."
- "In general, the price could always be cheaper."
What is our primary use case?
What is most valuable?
The solution has been issue-free. The performance is good.
The initial setup is straightforward.
What needs improvement?
In general, the price could always be cheaper.
For how long have I used the solution?
We've used the solution since the day it was released. It's been a while at this point.
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What do I think about the stability of the solution?
The performance has been great. I would rate the solution's level of performance at an eight out of ten. It's stable. We haven't had issues. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have 350 people in our organization using the product right now.
As of right now, we have no plans to increase usage.
How are customer service and support?
We don't really need the assistance of technical support as we have the internal expertise and they can help us if we get stuck on something. Therefore, I wouldn't be able to rate their level of service.
Which solution did I use previously and why did I switch?
We have always used Windows. We simply updated our previous Windows system to Windows 10 when it was released.
How was the initial setup?
I have found the solution to be very easy to set up. The implementation process is simple and not difficult at all.
We have four individuals that can handle deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing could be lowered a bit to help keep it affordable.
Currently, we pay a yearly licensing fee.
What other advice do I have?
I'd rate the solution at an eight out of ten. We've been satisfied with it in general.
I would recommend the solution to others considering implementing it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Lead architect at Tech Mahindra Limited
Performs well, easy to use, but too much preloaded information
Pros and Cons
- "I have found Windows 10 much better than the previous versions. It performs well, is easy to use, and is easy to use for new users."
- "There is a lot of preloaded information on Windows 10, that impacts the memory position."
What is our primary use case?
I'm not using the server version, I'm using the desktop edition on my laptop for running personal applications.
What is most valuable?
I have found Windows 10 much better than the previous versions. It performs well, is easy to use, and is easy to use for new users.
What needs improvement?
There is a lot of preloaded information on Windows 10, that impacts the memory position.
The security should improve because there are a lot of packets that have to be delivered, and that will take time to install.
For how long have I used the solution?
I have been using Microsoft Windows solutions for 20 years and I have been using Windows 10 since it was released.
What do I think about the stability of the solution?
The solution is stable. however, it could be better.
What do I think about the scalability of the solution?
We have approximately 1,000 users in my organization that use this solution.
How are customer service and support?
I have not had direct support from Microsoft but I have used our IT support in my organization.
Which solution did I use previously and why did I switch?
I have used Mac OS.
How was the initial setup?
The installation is straightforward and does not take a lot of time.
What about the implementation team?
The updates are done automatically in the background, you do not need to touch anything.
What other advice do I have?
I would recommend this solution to others. It is good for users that have not used Linux, unit commands operating systems or Mac systems.
I rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Head of Information technologies systems department at a manufacturing company with 51-200 employees
Easy to set up, quick to deploy, and has good performance
Pros and Cons
- "We use Windows due to the fact that the system is good for us and for our information system."
- "The interface could be more user-friendly."
What is our primary use case?
We primarily used the solution for our information systems.
What is most valuable?
The solution is okay. We use Windows due to the fact that the system is good for us and for our information system.
The performance is good and it is stable.
The initial setup is very straightforward. The deployment is fast.
What needs improvement?
The interface could be more user-friendly.
For how long have I used the solution?
While I've used other iterations of Windows for about 15 years, for Windows 10, I have used it for three years.
What do I think about the stability of the solution?
The solution offers us very good performance. The stability is very good. There aren't bugs or glitches. It doesn't crash or freeze. It's a reliable system.
What do I think about the scalability of the solution?
We have 1,000 users on the solution.
Which solution did I use previously and why did I switch?
We didn't use a different solution. We simply used an earlier version of Windows.
How was the initial setup?
The installation is pretty straightforward and it's easy to set up. Without deployment, it only takes maybe ten minutes. It's a quick process.
For deployment, you likely only need one engineer.
What about the implementation team?
The process is so straightforward, you can handle it yourself. You don't need an integrator or consultant to step in and assist.
What's my experience with pricing, setup cost, and licensing?
There are no licensing subscriptions needed for this product.
What other advice do I have?
I'd rate the solution at an eight out of ten.
I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a comms service provider with 1,001-5,000 employees
Has a user-friendly interface
Pros and Cons
- "The most valuable feature is how friendly the interface is. I expect that we will soon go up to Windows 11 because it's already available."
- "Windows 10 could be improved by implementing synchronization between Teams and Skype for Business. If you're in a conference call in one tool, the other tool shows that you're available. This means that you get calls from other people in your organization while you are unavailable. So synchronization is missing, that's all."
What is our primary use case?
My primary use case is for daily office work. I use the full Microsoft 365 suite with Outlook, PowerPoint, all those tools. We have fully implemented Microsoft and don't use any third-party applications. Outlook is the main mail application, Teams and Lync are for communication, Word and PowerPoint are for editing, preparing documents, and presentation.
What is most valuable?
The most valuable feature is how friendly the interface is. I expect that we will soon go up to Windows 11 because it's already available.
What needs improvement?
Windows 10 could be improved by implementing synchronization between Teams and Skype for Business. If you're in a conference call in one tool, the other tool shows that you're available. This means that you get calls from other people in your organization while you are unavailable. So synchronization is missing, that's all.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I have never contacted technical support. If I have a problem, I contact my IT department and they are the ones who contact Microsoft, but they know how to solve most problems.
How was the initial setup?
The installation was very easy. I received a link from our IT department, clicked the link, and within a few minutes everything was up and running. You can do it yourself.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
I'm unsure of cost or licensing because our IT department handles that.
What other advice do I have?
Even though Microsoft won't need my recommendation because Windows is such a popular tool, I recommend this to anyone who is looking into implementing this solution.
There are about 500 people in my organization using this solution. There is no team necessary for deployment and you spend almost no time on maintenance compared to the duration of time that you are using Windows. It's very simple.
I would rate Windows 10 a ten out of ten. It's a perfect tool and the cost is very reasonable.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Interim IT Manager at a wholesaler/distributor with 1,001-5,000 employees
Easy to use, stable, and simple installation
Pros and Cons
- "The performance of the solution is good and it is easy to use."
- "Windows 10 could improve the security of the solution."
What is our primary use case?
Windows 10 can be used for running my business and personal applications.
What is most valuable?
The performance of the solution is good and it is easy to use.
What needs improvement?
Windows 10 could improve the security of the solution.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
Windows 10 is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 250 users using this solution.
How are customer service and support?
The technical support from Microsoft could be quicker.
How was the initial setup?
The installation is straightforward.
What about the implementation team?
We are able to do the implementation of the solution ourselves. We have a team that does the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
We pay annually for the licenses of Windows 10.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager- Projects at a computer software company with 10,001+ employees
More stable than previous versions
Pros and Cons
- "Compared to previous Microsoft services and Windows versions, Windows 10 is a lot more stable."
- "It would be nice if the next version of Windows had more integration."
What is our primary use case?
I'm using Windows 10 to run personal and business applications. Otherwise, I'm using Windows Server.
What needs improvement?
It would be nice if the next version of Windows had more integration.
For how long have I used the solution?
I've been using Windows 10 for two or three years.
What do I think about the stability of the solution?
Compared to previous Microsoft services and Windows versions, Windows 10 is a lot more stable.
How are customer service and support?
Microsoft support is good.
Which solution did I use previously and why did I switch?
We've been using Windows since Windows 95. In the past, we've used Linux but not recently.
How was the initial setup?
Windows 10 was preloaded on my system so there was no installation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Vice President at Hitachi Systems, Ltd.
Has a stable operating system
Pros and Cons
- "All I can say is that it's a very stable operating system."
- "Windows 10 needs to be a little bit more secure."
What is our primary use case?
You can use Windows 10 for multiple things, but we are using it for our business requirements.
What needs improvement?
Windows 10 needs to be a little bit more secure. We're getting patches and updates from time to time.
For how long have I used the solution?
We've been using Windows 10 ever since it was first released. We upgraded our systems from Windows 7 to Windows 10 a few months after it launched.
What do I think about the stability of the solution?
All I can say is that it's a very stable operating system.
How was the initial setup?
Windows 10 was pre-loaded onto our machines, but installing the operating system takes around half an hour at most.
What's my experience with pricing, setup cost, and licensing?
Our computers came pre-loaded with Windows 10, so we paid everything up front.
What other advice do I have?
I rate Windows 10 nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner with 11-50 employees
Reliable, easy to install, and has a good search feature
Pros and Cons
- "The Windows Store concept, in my opinion, is valuable."
- "It's difficult to determine the source of an issue when it comes to performance."
What is our primary use case?
Windows 10 is our operating system. We use it to run Studio IDE which is the software we use to develop the software.
What is most valuable?
The most useful element of this solution is its search capabilities.
The Windows Store concept, in my opinion, is valuable.
What needs improvement?
Allowing us to follow up by email, for example, might improve the company approval process. The workflow could be improved.
It's difficult to determine the source of an issue when it comes to performance. There is room for improvement in troubleshooting.
It's not always easy to use Microsoft Teams through the browser or an app. When there is a collaborative meeting, they should make it easier for the user to connect right away. When we get an invitation from someone outside, we have a hard time accepting it.
For how long have I used the solution?
I have been using Windows 10 for approximately three years.
We are always using the latest version, it updates automatically.
What do I think about the stability of the solution?
Although Windows 10 receives regular upgrades, we have experienced performance issues on occasion.
This version of Windows is stable.
What do I think about the scalability of the solution?
Windows 10 is scalable, in my opinion.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
I've used prior versions of Windows, and I believe Windows 10 has improved stability.
How was the initial setup?
I found the initial setup to be simple.
It took 30 minutes to complete the first installation.
What about the implementation team?
I was able to complete the installation myself.
What's my experience with pricing, setup cost, and licensing?
The license for Windows 10 was included when we purchased our notebook.
What other advice do I have?
I would recommend this solution to others who are considering it.
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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