WSO2 API Manager Reviews

We use WSO2 Manager for API management.

WSO2 API Manager can be improved a lot relating to usability.  It is a bit heavy. The workflow is more complicated in terms of API creation and publishing. 

I have been working with WSO2 API Manager for four years now.

WSO2 API Manager is fairly stable. I won't say, it is very stable. We have had our issues.

WSO2 API Manager is scalable.

You need to understand the nuances of the support calls.

Neutral

The initial setup of WSO2 API Manager is not very straightforward. It is complicated.

The implementation is done in-house.

I do not feel there is a return on investment.

It is costly, around ten thousand per year, per instance. We normally run two nodes and one cluster per region. This is just for APIM and identity manager put together, so it's like six instances of AP manager and six instances of identity server. That comes to around one hundred and twenty thousand. For an open-source solution, it is a bit costly.

I would rate WSO2 API Manager a six out of ten because of usability and cost.

We use WSO2 API Manager for securing API calls for various applications.

WSO2 API Manager is easy to use.

I would improve the product documentation. There are some gaps, and it can be difficult to find the proper documentation for the product if you need to solve something.

There are some new features, but we are not currently using the most recent version. We're looking forward to the new release.

The initial setup could be simplified.

I have been using WSO2 API Manager for one and a half years.

We have a subcontractor who occasionally downloads new versions from the repository and dates them on a half-year basis.

It is not scalable, in a specific way, but scalable in OCP.

There are 20 to 40 applications and thousands of users who are working through the solution.

We are quite satisfied with technical support. 

I would rate technical support a four out of five.

Positive

I'm not currently working with IBM products because my job has changed. I'm now employed by a different company, and I'm now primarily working with WSO2 products.

We mainly use API Management and Identity Server.

The initial setup is medium, not easy, but also not difficult.

It's a complicated product. There are numerous distinct connections.

We have a maximum of ten engineers working on various parts of the solution and looking after deployment and maintenance.

It was not done by me. I lack experience with the current setup.

We use the open-source version of WSO2 API Manager, there is no cost.

I definitely recommend this solution.

Because the complexity of the setup and the documentation could be improved, I would rate WSO2 API Manager an eight out of ten.

I'm pleased with the WSO2 product, but there are some gaps in the documentation. It could be greatly improved in this case so that it is easier to deploy and maintain when there are issues.

WSO2 API Manager is used for digitalization and innovation.

WSO2 API Manager could increase their security compliance.

Here in India, the government is coming with a lot of regulations and required security features which the solutions have to upgrade to meet this requirement. Most of the solutions sell API management as a security solution, but they have to improve the security features.

There are a lot of modules and it can be complex.

I have been using WSO2 API Manager for approximately four years.

WSO2 API Manager is a stable solution.

My customers are not large companies, their volume is less. That is the reason why I recommend WSO2 API Manager because they have a full life cycle of products. For example, they have ESB, API management, and other tools. Additionally, they have webMethods and is quite expensive. 

There is a solution called Gravity which is new that is very good, but they have pure API management which vendors are looking for a full-fledged solution. That is their legacy model, they would need an ESB.

The technical support is good but it depends on the partner relationship.

I would rate the support from the WSO2 API Manager a four out of five.

Most of the solutions similar to WSO2 API Manager have small differences, because of how it fits in their environment. The features that WSO2 API Manager has most of the vendors have too.

I rate WSO2 API Manager a seven out of ten.

We have developed a slew of applications for Bank, that helped transform multiple core banking processes, such as customer onboarding, account servicing, and rapid loan request fulfillment. The solution, which is powered by WSO2’s API management and enterprise integration technologies, seamlessly bridges systems while paving the digital path to a connected financial ecosystem.

• Reduced operating costs by using open-source technology solutions
• Enhanced customer trust built through multi-channel communication
• Shortened delivery time for client services
• Improved compliance and reduced risk exposure

Helped us to quickly publish our Microservice APIs and enforcing different policies against them, it comes up with features like Security, Throttling policy and it provides complete access to customize API's which actually saves development effort and time.

The solution offers a simple and easy configuration. You can get it working up within one or two days' time. It's very fast, simple to use, and you can deploy things quickly. Its very easy to configure and takes less time to create customize policies across the API Gateway.  

The solution is very stable and can scale well.

Providing easy configuration for email and SMS notifications, layout and customization of admin and developer landing pages.

We've been using this solution for last 5 years.

It's stable. There is no issue with it in that sense at all. That said, some of the customers who have faced issues have had problems in the updating part. For example, when they update something, something goes wrong. However, if they are following a proper process, they should be okay. Whenever you have to do an upgrade you should first do it in a staging environment to test it and make sure you won't have issues. If everything works properly there only then should you move into production. If somebody follows a proper IT process, then they will have no issues. We have never faced any issues and it's a perfectly stable platform as far as we are concerned.

WSO2 API Management platform can be deployed in a scalable manner where the system can handle 1000RPS with 10 - 20 KB payloads.
WSO2 API Manager can be deployed in a way where auto scaling is there so whenever there is a traffic spike the deployment can auto scale.
Also, APIs can be deployed across multiple gateways so one APIs traffic spike won't affect the rest of the gateways.

Tech support is very good. The open-source version means you have to get support from the community. However, if you have a subscription, they provide the support portal and everything is solved there. Therefore you get support directly from the project team. The engineers who developed the product directly support you sometimes and you get very good support from them. 

There are no issues with support at all. Even if you need some sort of customized help, the engineers will assist. It's very helpful.

have used 3scale earlier, to lower costs, simplify maintenance, and because WSO2 API Manager is open-source

The initial setup is not complex or overly difficult. In fact, it's pretty straightforward. The solution offers a simple and easy configuration. You can get it up and running within one or two days. The deployment doesn't take very long.

We have implemented both all-in-one deployments and distributed setup. The distributed setup is a little more complex, most of the time takes in network configurations. That said, the basic setup is very simple and fast.

We have a dedicated lab setup for trying new features, and we provide implementation and support solution to our customers.

Complete feature set in the open source version

Flexibility and extensibility

Complete platform with built-in integration and security

Single GA (generally available) edition with all features. Subscription model

Simple pricing model with per core pricing. No licensing fees for development

Each subscription also covers, at no extra fee:

• Bursting of on-premise production systems by up to two times the subscribed cores, lasting for up to 3 cumulative days during the subscription year.

• Up to 3 pre-production environments

• Individual development machines, though please note that issues arising on such systems qualify for query support rather than incident support SLAs

• Analytics Profiles

• Passive instances in an active/passive deployment

• Disaster recovery systems

• Query support hours up to a level proportional to the subscription fee

We evaluated 3scale, Apigee and Tibco

I'd rate the solution at a ten out of ten. We've been extremely happy with it so far. It's affordable and pretty easy to use overall.

WSO2 API Manager provides OAuth2 token capabilities that our customers use to interact, onboard new customers, and provide approvals whenever a customer is onboarded.

The solution’s interface should be more user-friendly.

I have been working with WSO2 API Manager for seven to nine years.

WSO2 API Manager is an open-source solution.

Recommending WSO2 API Manager to customers depends on their use cases. It's the customer's choice rather than our choice. WSO2 API Manager provides good support for API lifecycle management. We are satisfied with the solution and implemented it with one of the government organizations in India to deploy and manage their APIs. The solution's developer portal feature has improved the developer experience.

We charge our customers based on their IDs, secrets, the services they use, and how frequently they use them. We use WSO2 API Manager only for API management. We recommend the solution to customers based on their budget and whether they want an open-source solution or an open-source tool with technical support and minimal licensing cost.

The solution provides good documentation.

Overall, I rate the solution a seven out of ten.

The solution is used mainly for API management. 

The main feature is the enterprise integrator. It's very important to API management. You can implement SOA strategy in the company using the API Manager. Some companies were just using enterprise integrators at the beginning. For implementers, they had to install it to use the API management and identity the server to have more security in the system.

The solution is stable. 

It's scalable. 

It is easy to set up. 

They've already improved a lot of features between versions six and seven.

The user interface could be a bit better. Sometimes you have different visual aspects when you change from one screen to another.

I'm implementing a WSO2 project right now. I've used the solution for the last six months. 

It is a reliable, stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

You can scale the product. 

We can install it in a cluster manner. We can use Docker to scale all of the systems. 

We have 1,000 users on the solution. 

We had support every time we needed it; we could reach support without a problem.

Positive

The initial setup is not complex. You can install everything together in what they call an all-in-one setup, or you can install each model separately. It's not difficult to install.

If I had to rate the initial setup of WSO from one to five, I'd rate it a four out of five.

I don't deal with the licensing aspect of the product.

I'm starting with Microsoft as our API manager on a daily basis.

I'm working as a project manager and architect, so I don't install the products. However, I understand their texture and how the parts interact with each other.

I'd advise new users to have a company that knows it very, very well. If you don't don't know the product at the beginning, you can make a mess of your project. Choose a good partner first to make everything easier.

I would rate the solution eight out of ten. It's a good product.

Our primary use case is integration of legacy systems and channels, exposing APIs and security. I'm co-founder and CTO of the company. 

The solution is open source and easy to configure. 

I'd like to see some new features and updated functionalities.

I've been using this solution for three years. 

The solution is stable. 

The solution is scalable. 

The technical support is very good. 

The initial setup is straightforward. 

I would recommend this solution, open source is king. I rate this product 10 out of 10.

We are a banking solution and use WSO2 to offer our services to banks.

WSO2 helps to expose our internal APIs to the outside world.

We had some problems with the reverse proxy not being able to invoke fully qualified domain names, so we have to build some custom scripts to solve this issue. In the next release, WSO2 should make multifactor authentication simpler.

I've been using WSO2 API Manager for two years.

WSO2 is very stable.

WSO2's scalability is very good because we deployed using a microgateway-driven approach on OCP, which takes care of scaling. I would rate its scalability as 4.5 out of five.

WSO2's technical support is good.

Positive

I previously used IBM App Connect but switched to WSO2 for a number of reasons, including cost, complexity, technical resource availability, troubleshooting, and multiple practice.

The pattern we followed to set up WSO2 was a bit complex, but the end goal was very clear, so the setup itself was straightforward and took about two days. I would rate the setup experience as four out of five.

We used a third-party team.

I would advise anybody thinking of implementing WSO2 to go for it. I would give WSO2 a rating of eight out of ten.