WSO2 API Manager Reviews and Pricing

reviewer1375662

Solution Architect at a tech vendor with 10,001+ employees

Mar 19, 2023

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A good platform with a complete integration suite

Pros and Cons

"A complete integration suite and a good platform."

"The professional support and licensing aspects of WSO have been a challenge."

What is our primary use case?

We provide this solution to our customers. Most of our clients are enterprise size organizations. We have a partnership with the company and I'm a solutions architect.

What is most valuable?

This is a complete integration suite and it's good for open banking and the like. From a product perspective, it's a good platform.

What needs improvement?

We've had some challenges with the professional support and licensing aspects of WSO.

For how long have I used the solution?

We've been using this solution for six years.

Buyer's Guide

WSO2 API Manager

September 2025

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What do I think about the stability of the solution?

Stability is definitely something that needs to be improved.

How are customer service and support?

Customer support could be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

I think our deployment process is good but our interactions with WSO could be improved.

What's my experience with pricing, setup cost, and licensing?

The licensing process could be improved, it's been a challenge for us.

What other advice do I have?

The traction we've seen with API Manager over the last couple of years has dropped off and solutions like Kong have become more popular. Our focus has now shifted to that product.

I'd rate everything about this solution an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner